MAY 2013
WAREHOUSING AND
MANUFACTURING
REFERENCES
VERSION 1.0
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
COLLATERAL DETAILS
Author: Stephen Northcott
Date Last Updated: May 2013
Version: 1.0
Region: EMEA, Worldwide
Contacts:
• EMEA: Steve Northcott; NA: Rob Armstrong; APAC: Matthew Kuan; LAC: Jennifer Milla
Description:
• Warehouse and Manufacturing Enterprise reference slide deck
Comments:
• Deck will be updated with new references periodically. Please check back to get the latest version
• Slides designed to be used in customer presentations
• Use index slides (3 to 9) to identify appropriate references, see page numbers & get links to
supporting information (case studies, press releases etc). There are also links to supporting case
studies (where available) in speaker notes of each case study slide.
• If any of the details on any slide is out of date, please let me know and I’ll update as soon as possible
• If you have any additional reference slides not featured in this pack, please send them to
Stephen Northcott and I’ll try to incorporate
Useful case study links on the net:
• Psion case study library: http://www.psion.com/uk/resource-centre/case-studies.htm
• Motorola resource library (case studies): http://www.motorolasolutions.com/XUEN/BMS_Site_Search?onsite=3&gf=1&categoryId=32&q=Case+Studies&docType=1
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
REFERENCE SLIDE INDEX
(view in slideshow mode to be able to select links)
Vertical
Solutions
featured/comments
Case study
(or press
release)
Quote
included
Last
Updated
France
Warehousing
MC3090, LS2208, LS3578,
wireless network
Link
No
May13
Coveto
France
Warehousing
W4090, RS507, MC9090,
wireless network
Link
Yes
May13
16
Mondaine & Marloz
Switzerland
Warehousing
MC3090-S, DS9808, LS2208
Link
Yes
May13
17
Peintures Maestria
France
Warehousing
VC5090, LS3578-ER, MC3090,
LS4278, wireless network
link
Yes
May13
18
Rold Skov Sawmill
Denmark
Warehousing
LS3478, VC5090
Link
Yes
May13
19
Ben E Keith
(Video Case Study)
USA
Warehousing
WT4090, RS409
Link
Yes
May13
20
Henry Schein
(Video Case Study)
USA
Warehousing
MC3090
link
Yes
May13
21
Lexar Media
USA
Warehousing
RD5000
link
Yes
May13
22
Southeastern
Container
USA
Warehousing
RFID fixed readers, AN400,
MC9090-G, Service from the
Start
link
Yes
May13
Page
#
Name
Country
14
Cdiscount
15
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
REFERENCE SLIDE INDEX
(view in slideshow mode to be able to select links)
Page
#
Name
Country
Vertical
Solutions
featured/comments
Case study
(or press
release)
Quote
included
Last
Updated
23
Southern Wine & Spirits
USA
Warehousing
MC9000
link
Yes
May13
24
SMRT
Singapore
Warehousing
MC9000, MK500
XR450
link
Yes
May13
25
Boyne Valley Group
(Psion)
Ireland
Warehousing
MIS
link
Yes
May13
26
Calgary Italian Bakery
(Psion)
Canada
Warehousing
WORKABOUT PRO 3
link
Yes
May13
link
Yes
May13
27
Carreras (Psion)
Spain
Warehousing
RF system, handheld and
vehicle mounted
terminals, MapRF
software
28
Danske Fragtmænd
(Psion)
Denmark
Warehousing
Ikôn, SDK, I-Serv, MCC
link
No
May13
29
Faber-Castell (Psion)
Germany
Warehousing
Psion’s speech
technology
link
No
May13
30
Hallis Hudson (Psion)
UK
Warehousing
WORKABOUT PRO G2
link
Yes
May13
31
Harper Collins (Psion)
UK
Warehousing
7535
link
Yes
May13
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
REFERENCE SLIDE INDEX
(view in slideshow mode to be able to select links)
Vertical
Solutions
featured/comments
Case study
(or press
release)
Quote
included
Last
Updated
France
Warehousing
7535, wireless network
link
No
May13
Philips Lighting
Distribution (Psion)
The
Netherlands
Warehousing
Broadband RF system,
handhelds, vehicle
mounts
link
Yes
May13
34
Herman Losely & Son
(Psion)
USA
Warehousing
7535
link
Yes
May13
36
H&M Bay
USA
Cold Chain
RD5000, Fixed RFID
Readers, VC5090,
MC9090-G
link
Yes
May13
37
Bindi (Psion)
Italy
Cold Chain
Wireless network,
handheld terminals,
vehicle mounts
link
Yes
May13
38
Bear Creek (Psion)
USA
Cold Chain
RF handhelds, freezer
terminals, wireless
network
link
Yes
May13
39
Dreisbach Enterprises
(Psion)
USA
Cold Chain
7530
link
Yes
May13
40
Ocean Beauty Seafoods
(Psion)
USA
Cold Chain
WORKABOUT PRO 3
link
Yes
May13
41
US Cold Storage (Psion)
USA
Cold Chain
8525 G2, 7530 G2, MCC
link
Yes
May13
Page
#
Name
Country
32
Lacour Fruits (Psion)
33
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
REFERENCE SLIDE INDEX
(view in slideshow mode to be able to select links)
Page
#
Name
Country
Vertical
Solutions
featured/comments
Case study
(or press
release)
Quote
included
Last
Updated
43
Ama Crai Est
Italy
Retail distribution
WT4090, MC9090/
9060/MC70 , wireless
network
link
Yes
May13
44
Lulu Logistics
UAE
Retail distribution
MC3090G, MC9090G,
LS4278, wireless network
link
Yes
May13
45
Shoe Zone
UK
Retail distribution
WT4090, RS409
link
Yes
May13
46
Système U
France
Retail distribution
WT4090
link
Yes
May13
47
Volg Konsumwaren
Switzerland
Retail distribution
WT4090, MC9090
link
Yes
May13
48
Supermercados La
Cadena
Dominican
Republic
Retail distribution
WT4090, MT2090,
EP450, MC1000,
MK4000, wireless
network
link
Yes
May13
49
Yodobashi Camera
Japan
Retail distribution
Fixed RFID Readers
link
No
May13
50
Claire’s Stores (Psion)
UK
Retail distribution
RF handhelds
link
Yes
May13
51
Fakta (Psion)
Denmark
Retail distribution
TekSpeech
link
Yes
May13
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
REFERENCE SLIDE INDEX
(view in slideshow mode to be able to select links)
Vertical
Solutions
featured/comments
Case
study (or
press
release)
Quote
included
Last
Updated
France
Retail distribution
WORKABOUT PRO
link
No
May13
Lapeyre (Psion)
France
Retail distribution
7535 ,7530,8525,
wireless network
link
Yes
May13
54
Superquinn (Psion)
Ireland
Retail distribution
Handhelds, vehicle
mounts, MIS, wireless
network
link
Yes
May13
55
SPAR Distribution
Centres (Psion)
South Africa
Retail distribution
Speech technology
link
Yes
May13
57
Megatrux
USA
Logistics
RFID fixed readers,
AN400, MC9090-G
link
Yes
May13
58
Progistix
(Video Case Study)
Canada
Logistics
WT4090
link
Yes
May13
59
UPS
USA
Logistics
WT4000, RS507
link
Yes
May13
60
ID Logistics
Argentina
Logistics
WT4090, RS409
link
Yes
May13
61
Geodis BM (Psion)
France
Logistics
7535, MCC, preventative
maintenance contract
link
Yes
May13
Page
#
Name
Country
52
Groupe Ludendo
(Psion)
53
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
REFERENCE SLIDE INDEX
(view in slideshow mode to be able to select links)
Page
#
Name
Country
Vertical
Solutions
featured/comments
Case
study
Quote
included
Last
Updated
62
Panalpina (Psion)
Worldwide
Logistics
7535, wireless network
link
Yes
May13
Internal
Partner
Yes
Feb 13
63
Field mobility reference slide deck
Nearly 50 slides packed full of references and case study links
65
Akdeniz Port
Turkey
Ports and
Container Yards
MC9090G, VC5090, wireless
network
link
Yes
May13
66
MGPS (Psion)
France
Ports and
Container Yards
Narrowband, differential GPS,
vehicle mounts
link
Yes
May13
67
Reefer Terminal (Psion)
Italy
Ports and
Container Yards
Handhelds and vehicle
mounts
link
No
May13
68
FAPS (Psion)
USA
Ports and
Container Yards
7535
link
Yes
May13
69
Yangshan Deep Water
Port (Psion)
China
Ports and
Container Yards
Vehicle mounts, WhereNet
RFID real time location
systems, GPS
link
No
May13
71
Fritz Hansen
Denmark
Manufacturing
DS3578
link
Yes
May13
72
Continental AG
USA
Manufacturing
RD5000, MC9090-G
link
Yes
May13
73
Kayser-Roth
USA
Manufacturing
MC9090-G, service from the
start
link
Yes
May13
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
REFERENCE SLIDE INDEX
(view in slideshow mode to be able to select links)
Page
#
Name
Country
Vertical
Solutions
featured/comments
Case
study
Quote
included
Last
Updated
74
Borealis (Psion)
Austria
Manufacturing
Handhelds, vehicle mounts
link
Yes
May13
75
SPI (Psion)
France
Manufacturing
WORKABOUT PRO
link
Yes
May13
76
Wolfcraft (Psion)
Germany
Manufacturing
TekSpeech
link
Yes
May13
78
Autohaus Reisacher
Germany
Automotive
MC3190,LS2208, service
from the start
link
Yes
May13
79
UYT
UK
Automotive
MC9090
link
Yes
May13
80
BMW (Psion)
South Africa
Automotive
7030I, TekRF, wireless
network
link
Yes
May13
81
Volkswagen (Psion)
Germany
Automotive
Handhelds, vehicle mounts,
TekRF, wireless network
link
Yes
May13
82
Teph Seal (Psion)
USA
Automotive
WORKABOUT PRO
link
Yes
May13
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
LEADERS IN
MOBILE
COMPUTING
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
LEADERS IN MOBILE
COMPUTING
#1
Market leader in rugged mobile computing devices with
over 42% market share in first 9 months in 2012
x2
Nearly twice the market share of our nearest competitor
80
80 years’ experience in designing easy to use
communications technology
Source: Motorola Solutions Business & Market Intelligence, VDC, Public Financials (December 2012). Motorola share figures include Psion.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
MOTOROLA’S
DIFFERENTIATION
•
•
•
•
•
•
Availability
Durability
Serviceability
Manageability
Functionality
Connectivity
MOTOROLA,
MOTO, MOTOROLA
SOLUTIONS
and the
Stylized
M Logo
areare
trademarks
trademarks
of Motorola
Trademark
Holdings,
LLC
MOTOROLA,
MOTO, MOTOROLA
SOLUTIONS
and
the Stylized
M Logo
trademarksor
or registered
registered trademarks
of Motorola
Trademark
Holdings,
LLC
and are
used
under
license.
AllAll
other
arethe
theproperty
property
of their
respective
owners.
© Motorola
2013 Motorola,
reserved.
and
are used
under
license.
othertrademarks
trademarks are
of their
respective
owners.
© 2013
Solutions,Inc.
Inc.All
All rights
rights reserved.
WAREHOUSING
WAREHOUSES AND
DISTRIBUTION CENTRES
WORLDWIDE USE MOTOROLA
AND PSION TECHNOLOGY TO
IMPROVE WORKER
PRODUCTIVITY AND INVENTORY
MOTOROLA,
MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo
are trademarks
registered
trademarks
MOTOROLA, MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo are trademarks
or registered
trademarks
of Motorolaor
Trademark
Holdings,
LLC of Motorola Trademark Holdings, LLC
andtrademarks
are used are
under
license.ofAlltheir
other
trademarks
are©the
property
their respective
owners.
© 2013 Motorola, Inc. All rights reserved.
and are used under license. All other
the property
respective
owners.
2013
MotorolaofSolutions,
Inc. All rights
reserved.
ACCURACY
CDISCOUNT.COM, FRANCE
IMPROVES EFFICIENCY, LOWER COSTS
•
Pioneers in the online shopping market, Cdiscount.com processes 30,000 orders daily at its
100,000m² warehousing facility
•
It installed a Motorola Solutions wireless network and circa 600 handheld scanners for picking,
storage and inventory
•
Benefits:
Improved worker productivity – easy to use scanners
Improved scanning and quality of connection – leading to time savings
Improved real time tracking of products
Increased order efficiency: quicker order turnaround
Subsequent greater customer satisfaction
Network administration time savings of up to 30 days/year
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
COVETO, FRANCE
SECURES COMPETITIVE ADVANTAGE
•
•
Coveto is a cooperative for vets in France
It deployed a Motorola Solutions network and scanners for picking,
tracking, inbound and outbound goods and inventory management
•
Benefits:
Compliant with the new veterinary medicine legislation and FIFO
Increase in worker productivity – hands free and immediate work
direction
Enhanced efficiency: excellent network coverage, reliable scanners
Easier, rapid inventory checks in real time
Reduction in shipping errors, leading to greater customer satisfaction
Decrease in administrative workload and paperwork
Since introducing the Motorola technology we have seen an increase in both the accuracy of
order preparation and the productivity of our warehouse staff. Moreover the new system has
absorbed a large amount of the additional workload generated by the new legislation and
enabled a higher volume of picking. We are now the first and only distributor in France who can
guarantee highly accurate order fulfilment and complete automated traceability of veterinary
medicine batches right along the supply chain.” Xavier Guilbert,Managing Director, Coveto
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
MONDAINE & MARLOX AG, CH
DRIVES OPERATIONAL EFFICIENCIES AT NEW PREMISES
• Mondaine Watch Ltd is an independent Swiss Watch manufacturer.
• Marlox AG distributes watches and jewellery for brands such as Esprit & JOOP !
• It selected Motorola Solutions’ scanners for its warehouse processes, such
as incoming goods, assembly, picking and shipping
• Benefits:
Enhanced efficiency and productivity: staff can electronically manage
the movement of very small products through the distribution centre
Reduced supply chain costs: through process optimisation
Improved customer services: faster and more accurate processing of
individual customer specific orders
Reduction in errors: fewer to no errors in warehouse processes
Ability to expand operations: increased potential throughput
“When constructing our new premises in Biberist it was our aim to have the most modern and
efficient factory and distribution centre, with an optimal supply chain for both our products and
third party products, no matter how large or small the customer order. With this in mind, we
deployed a range of Motorola scanners in our 4,000m2 logistics area, to improve productivity and
customer service, whilst reducing errors and costs.” Markus Riedo, Supply Chain Manager, Mondaine
Watch Ltd
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
PEINTURES MAESTRIA, FRANCE
MULTI SITE MOTOROLA SOLUTIONS DEPLOYMENT
•
Peintures Maestria is a manufacturer or paint and paint systems
•
It has deployed Info France’s central management system together
with Motorola Solutions’ scanners and wireless network to manage
all warehouse processes and inventory across 7 depots throughout
France
•
Benefits:
Seamless multi-site solution
Elimination of virtually all picking errors
Shortened delivery times
Reduction in costs
“In order to reach our goal
of optimising our logistics
chain we had to automate
and standardise our
systems across our seven
depots. Motorola’s WiFi
technology and the
associated terminals and
scanners are perfectly
suited to the multi-sites
solution proposed by Infos
France.” Lionel Pawelczyk,
Head of IT, Peintures
Maestria
Increased worker productivity and job satisfaction
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
ROLD SKOV SAWMILL, DENMARK
NEW USES MOTOROLA WIRELESS AND SCANNERS TO GIVE
REAL-TIME TRACEABILITY OF TIMBER STOCK
•
Rold Skov Sawmill cuts up soft wood for the European building sector
•
It has recently expanded and needed to update its paper processes to an
automated solution for stock control and inventory
•
It selected Motorola Solutions wireless network on strength of coverage
•
It chose Motorola Solutions scanners due to their robust design and IP65
level sealing, making them ideal for operation in the wet, dirty environment
of the timber yard
•
Benefits:
Improved stock visibility and traceability
Minimised misplacement of product
Significant time savings in order dispatch
Enhanced service levels
“Going from using clipboards and paper to a
computer-based solution has considerably
improved our stock visibility and
traceability.” Søren Krogstrup, acting
production manager , Rold Skov Sawmill
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
BEN E. KEITH CO., USA
VIDEO CASE STUDY
PICKING ERROR RATE REDUCED TO JUST 1 IN 16,000
WITH MOTOROLA SOLUTIONS AND SAE INC.
“The WT4090 is the
perfect device for
warehouse picking.”
Greg Brown, Senior
Associate of SAE Inc
•
Ben E. Keith is the 9th largest broad line foodservice distributor and fourth
largest beverage distributor in the USA
•
It has moved from a paper based picking solution to a scan based picking
solution using the WT4090 and SAE’s Selector Pro software
•
Benefits:
Huge increase in picking accuracy, from 1 in 1500 to 1 in 16,000,
Return rate much lower, greater customer satisfaction
Increase in worker productivity due to unobtrusive, accurate, hands
free scanners; excellent user feedback
Very easy to use solution – estimated at a mere10 minutes training
R.O.I in 6 months
Future proof – with flexibility to expand or adapt
“The SAE software and the Motorola Hardware combined helps us cut costs and run a good
business.” Michael January, Director of Process Improvement, Ben E. Keith
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
VIDEO CASE STUDY
HENRY SCHEIN, USA
JUST WHAT THE DOCTOR ORDERED
•
Henry Schein is North America's largest distributor of
medical products, equipment and supplies
•
The Jennifer voice solution from Lucas Systems on the
MC3090 has replaced paper-based operations at its 5
distribution centres
•
Benefits:
12% increase in product picking accuracy
8% improvement in picking productivity
Training time has been reduced from weeks to days
Better tracking of products as they move through
the distribution process
Screen based applications allow for additional data
capture, such as lot codes and expiration dates
Perfect flexible platform to manage growth
Compliant with tracking and tracing required by
pedigree laws
“So, it came down to which terminal
could hold and deliver the data
workers needed at the time of
picking. We chose the Motorola
MC3090. It is a nice, lightweight
terminal that our users are very
happy with.” Mike Charpin, Senior
Project Manager, Henry Schein
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
LEXAR MEDIA, USA
MOBILE RFID STREAMLINES
WAREHOUSING OPERATIONS
•
Lexar Media is a leading manufacturer of high-quality memory cards,
USB flash drives, card readers and ATA controller technology
•
Lexar Media have introduced a RFID system - including the Motorola
Solutions RD5000 Mobile RFID Reader - to Improve efficiency and
accuracy in shipping operations
•
Benefits:
100% accuracy in shipments — elimination of errors
Leading to greater customer satisfaction and lower costs
Improved warehouse worker productivity
Increased profitability from faster invoicing cycles and cashto-cash cycle time
No training required, excellent staff utilisation
Cost-effective Sarbanes-Oxley compliance
“The brilliant marriage of RFID with mobility enabled us to easily move our RFID readers as
needed — we can now reconfigure our RFID solution on the fly.” Lee Mar, Senior Logistics Analyst,
Lexar Media
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
SOUTHEASTERN CONTAINER, USA
REALISES THOUSANDS OF DOLLARS IN ANNUAL SAVINGS AND
R.O.I. IN LESS THAN 2 YEARS WITH RFID ASSET TRACKING
•
Southeastern Container is a manufacturing co-op producing plastic
bottles, including nearly 70% bottle production for Coca- Cola in USA
•
It introduced a RFID system with Motorola Solutions handheld and fixed
readers and antennas for inventory control and traceability of
specialized product containers
•
Benefits:
Saving thousands of dollars a year in transportation costs
Reducing container loss and ensuring traceability
Achieving R.O.I. within two years of full implementation
Providing accurate data on bin lifetimes for warranty contracts
Capabilities for expanded warehouse control and inventory
management in the future
“The pilot was very
successful, and we’re
rolling out the RFID
system, including
Motorola readers and
antennas, to all of our
facilities in order to
improve warehouse
and inventory control.
When it’s all in place,
we’ll see thousands of
dollars in annual
savings and we expect
to achieve R.O.I. on
the RFID system in
less than two years.”
John Underwood,
Engineering Manager,
Southeastern Container
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
SOUTHERN WINE & SPIRITS, USA
NEARLY DOUBLES PRODUCTIVITY AND SIGNIFICANTLY
INCREASES ACCURACY WITH VOICE PICKING
•
Southern Wine & Spirits (SWS) is the largest wine and
liquor distributor in the USA
•
It has moved to voice picking for split-case bottle picking
at 11 of its distribution centres
•
Benefits:
Dramatic improvement in picking rates – from an
average of 250 bottles per man hour to 460 bottles
Significant improvement in accuracy. With paper,
picking accuracy was only 93%, with voice, 99.6%
Handling heavy glass bottles is much easier
hands-free
Reduction in paperwork
“In the past, mistakes did not get caught until the delivery driver brought it back. We had 2
to 3 percent mis-picks, The results of the pick-to-voice are better than we could ever have
hoped.” Don Laroche, Director of Operations, Southern Wine & Spirits
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
SMRT CORP LTD, SINGAPORE
IMPROVING BUSINESS PROCESSES, ENHANCING
PRODUCTIVITY AND INTRODUCING COST SAVINGS
•
SMRT is Singapore’s leading multi-modal public transport service
provider
•
It has implemented a RFID warehouse management system at 2
warehouses. It is used to track equipment and spare parts for trains
The solution will be rolled out to 7 further warehouses – bus and taxi
•
Benefits:
Increased efficiency in turnaround times for repair and
“Using RFID technology at
item level has provided a
well-stocked inventory,
boosted productivity, and
saved SMRT time and
money.” Mr Richard Yeo,
Director of Central Supplies,
SMRT
maintenance
Reduction in stock-take cycle from 384 to 48 hours
Over 99.995% data entry accuracy rate
Minimised recurring problem of stock reconciliation
Greater accountability
Reduced paperwork
Current annual savings of 4,160 man hours (S$80K)
The estimated annual net savings from the future
implementation are expected to be approximately S$1.3
million
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
BOYNE VALLEY GROUP, IE
IMPROVED PRODUCTIVITY AND PICKING
ACCURACY WITH SPEECH DIRECTED LOGISTICS SOLUTION
•
Boyne Valley Group is an Ireland-based manufacturer of food,
personal care and home care products
•
It needed to improve picking productivity at its distribution centre
•
It consequently implemented a speech directed stock picking
system based on Psion’s Mobile Integration Suite a single
solution integrating RFID, barcode and speech technology
•
Electronic orders are automatically converted to speech
commands and sent to warehouse staff using wireless
technology
•
Benefits:
20% increase in productivity
100% order picking accuracy
Reduced training time and costs due to user-friendliness
Enhanced flow of real-time information
“The new system is going very
well and it has surpassed our
expectations in a short space of
time. The information provided
is in real-time, which is
invaluable as we can see exactly
what’s happening and where we
need to reposition our team to
ensure 100% customer
satisfaction. Already we have
received positive feedback from
our customers who have noticed
an increase in the accuracy of
orders.” Fran Egan, Group
Logistics Manager, Boyne Valley
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
CALGARY ITALIAN BAKERY
WORKABOUT PRO 3 INCREASES DELIVERY
EFFICIENCY AND ACCURACY FOR BAKED GOODS PROVIDER
•
Calgary Italian Bakery needed robust devices for data capture
•
Software provider, bMobile DSD Route Software, recommended
Psion’s Workabout Pro 3
•
Drivers are able to record returns, reconcile orders, print orders
and capture customer signatures on the Workabout Pro
•
The device offers Bluetooth and wireless capability and is fully
compatibility with bMobile’s software
•
Benefits:
Paper costs cut by more than $2,000 a year
“Our drivers are more productive
with the Psion-bMobile solution.
bMobile’s software has allowed
us to automate our accounting
process, and the Workabout Pro
3’s touch screen allows us to do
more on the road because
employees are able to look up
information faster and easier.”
Louis Bontorin, V.P. Sales and
Administration,Calgary Italian
Baker
Weekly time savings of 2.5 hours for administrative staff
Increased delivery efficiency and accuracy
Improved service levels
“Our business is more efficient today. “When bMobile showed me the Psion Workabout Pro 3, the
device stood out due to its durability, superior ergonomics and ease-of-use. The Workabout Pro
3’s modular structure has enabled us to go wireless and paperless. The upgrades and additional
features we received with the Workabout Pro 3 give us an edge in our industry.” Louis Bontorin
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
CARRERAS, SPAIN
IMPLEMENTS RF SYSTEM TO MAXIMISE
INFORMATION AND MINIMISE ERRORS
“Psion’s terminals are very
tough, watertight and
durable. They bring us
reliability. Warehouses are
rather tough environments.
And then there are temporary
workers in the staff. RF is
fundamental to our system;
everything stems from the
order the worker transmits
via the gun. If it is lost or
broken, we lose a
fundamental working tool.”
Héctor Benito, Head of IT
•
Carreras is a Spanish storage and distribution company
•
It implemented a warehouse-by-warehouse migration from a paperbased operation to a radio frequency (RF) system deploying a Psion
RF infrastructure, rugged terminals and MapRF software to centrally
manage the RF system remotely
•
Benefits:
Improved quality and reliability – errors now 0.3% from 0.5%
Continuous inventory control enables mistakes to be
observed immediately
Reduced costs of employee turnover since replacing staff is
less problematic due to simplified system
Increased productivity as less time spent correcting errors
Enhanced employee satisfaction due to user-friendliness of
system and error-reduction
Improved customer satisfaction resulting from real-time
information such as the exact stock and location of goods
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
DANSKE FRAGTMÆND, DK
REAPS THE BENEFITS OF REAL-TIME
DATA TRANSFER
•
Danske Fragtmænd is a Danish distributor of manufactured and semi-manufactured products for over
40,000 corporate clients worldwide
•
It equipped its drivers and warehouse workers with 1,700 of Psion’s rugged Ikôn PDAs
•
Drivers receive real-time order updates on the road, warehouse workers use Ikôn for stock picking
•
It protected its investment with I-Serv, a comprehensive global service plan
•
And it centrally managed its PDAs and installed and updated software via Psion’s MCC
•
Benefits:
Efficiency and productivity optimised
Huge time savings (12 to 15 man-years)
More accurate, real-time inventory of stock
Significant reduction in picking errors
Visibility over delivery process
GPS function of Ikôn enables customers to follow their
shipments with Track & Trace
Faster response times to customers
Crystal clear, accurate communication
Minimised downtime and associated costs
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
FABER-CASTELL, DE
IMPROVES DISTRIBUTION EFFICIENCY
WITH PSION SPEECH SOLUTION
•
Faber-Castell, a leading manufacturer of high-quality products for
writing, colouring, and creative design, required a solution for its
warehouse distribution centre that delivered higher efficiency while
reducing manual labour and unnecessary warehouse movement
•
It implemented a speech-directed solution from Psion
•
Using the terminal, employees sign into the system and then
interact via voice commands. Each employee is directed to their
specific picking location and then is told which packages to pick.
All actions are confirmed via voice commands
•
Benefits:
Significant reduction in cycle times (order picking)
Improved order accuracy
Increased productivity and throughput
Reduced employee training time
50% reduction in commissioning process
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
HALLIS HUDSON, UK
DATA CAPTURE SOLUTION INCREASES
WAREHOUSE THROUGHPUT BY 20%
•
Hallis Hudson is a leading supplier of curtains, blinds and accessories
for the Soft Furnishings industry
•
Wanting to move from its error-prone timely paper-based system to an
automated data capture solution It approached Psion partner BEC Ltd
•
The solution implemented used Psion WORKABOUT PRO G2
handheld computers and compact printers from Zebra Technologies
•
Packing teams use the Workabout Pro to scan item barcodes, BEC’s
SIGMA software then communicates the data for instant order validation
•
Benefits:
“The data capture
solution allowed us to
redeploy 4 people,
previously tied up with
data entry, into other
areas of the business,
while also increasing
warehouse throughput
by around 20%, without
additional staff.” Alastair
Soper, Operations
Director, Hallis Hudson
Streamlined packing operations
Full visibility and traceability of orders
Improved utilisation of human resources
Better customer service
R.O.I within 18 months
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
HARPER COLLINS, UK
IMPROVES CUSTOMER SERVICE WITH
PSION HANDHELD COMPUTERS
“HCUK deal directly with
Psion and we are very
happy with the product and
solution they have provided
us with. We have been
using their equipment for
over two years now and
have been impressed with
both the company and the
equipment. I would not
hesitate in recommending
them.” Allan Doyle, Head of
Supply Chain Development,
HCUK
•
HarperCollins UK (HCUK) is one of the top book publishing groups
in the UK
•
Its supply chain division implemented Psion 7535 handheld
computers for the picking and sorting of goods at its multiwarehouse site in Glasgow
•
It also took out a 3 year warranty offered on all equipment
•
Benefits:
Improved response times between WMS and order pickers
Improved customer service by consistently having high stock
availability and accurate, efficient, and reliable
order turnaround and delivery
Workers benefit from the ergonomic design of
7535s, and hence, improve their productivity
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
LACOUR FRUITS, FR
ACHIEVES 98% EFFICIENCY RATE
•
Lacour Fruits imports fruits and vegetables from S Europe, African and South America for
distribution in North and Eastern Europe
•
New European legislation require full tracing and tracking in the food services chain
•
Lacour had to automate its processes to comply with this legislation
•
Psion designed and installed a new WiFi network and the 7535 robust handheld computers to scan
pallet labels
•
Real-time data is collected relating to product origin, variety, quantity and weight as well as goods
in-bound, preparation and dispatch
• Benefits:
Ensured traceability and compliance with the new
regulation
Improved efficiency of the reception, inspection, storage,
preparation, scheduling and shipping
Lacour Fruits now enjoys a 98% efficiency rate
Robust, reliable hardware
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
PHILIPS LIGHTING, NL
SUPPLIES CUSTOMERS WITHOUT FAIL
THANKS TO PSION
“We are absolutely
certain now that what
goes into the truck is in
fact what the customer
ordered. In terms of
service provision for
ours customers, that is
of inestimable value.”
Henri Muijs, Service Line
Operations Manager, PLD
•
Philips Lighting Distribution (PLD) in The Netherlands supplies
logistical services for Philips Lighting’s production throughout Europe
•
PLD implemented a solution around Psion ’ broadband radio frequency
system and rugged handheld and vehicle mount computers for picking
and stock control
•
Psion also received online access to its systems over a secure Internet
connection to facilitate maintenance support from a distance
•
Benefits:
Improved productivity
Accurate order fulfilment
Increased customer satisfaction
Rugged handheld and vehicle mount computers that withstand
tough environment and support full workdays
Flexibility to respond to evolving needs
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
HERMAN LOSLEY & SON
INCREDIBLE R.O.I. FOR AMERICAN
WHOLESALE NURSERY STOCK GROWER
“Since implementing
this solution from
Psion and Vista Data,
we’ve experienced an
incredible return on
investment. Our
accuracy has improved
dramatically, which
has led to greater
customer satisfaction.”
Karl Losely, president of
Herman Losely & Son
•
Herman Losley & Son ran a manual, time-consuming paper system
for tracking inventory and shipments.
•
This resulted in lost goods and lost sales
•
It needed easy to use handheld computers that could communicate
with a central server and assign assembly locations, withstand
rugged, outdoor conditions and integrate with its inventory system
•
After considering a wide range of devices, Herman Losely & Son
selected the Psion 7535 for its ultra-rugged design and Vista Delta
Systems for software and implementation
•
Benefits:
Incredible R.O.I, improved bottom line and sales growth
Increased accuracy
Increased throughput
Streamlined shipping process
Accelerated inventory process
Improved customer service and customer satisfaction
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
COLD CHAIN
MOTOROLA SOLUTIONS AND
PSION HAVE DESIGNED
TECHNOLOGY FOR
CONTINUOUS RELIABLE HIGH
LEVEL PERFORMANCE IN THE
TOUGH COLD STORAGE
MOTOROLA,
MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo
are trademarks
registered
trademarks
MOTOROLA, MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo are trademarks
or registered
trademarks
of Motorolaor
Trademark
Holdings,
LLC of Motorola Trademark Holdings, LLC
andtrademarks
are used are
under
license.ofAlltheir
other
trademarks
are©the
property
their respective
owners.
© 2013 Motorola, Inc. All rights reserved.
and are used under license. All other
the property
respective
owners.
2013
MotorolaofSolutions,
Inc. All rights
reserved.
ENVIRONMENT
H&M BAY INC, USA
ACCELERATING COLD STORAGE FREIGHT
TRANSFER WITH RFID
•
H&M Bay is one of the nation’s leading transporters of less-than-atruckload frozen and refrigerated commodities
•
H&M Bay chose user friendly, rugged RFID technology from Motorola
Solutions for its new cold storage facility for fast, efficient product
handling and inventory tracking
•
Benefits:
Faster freight transfers reduce cross-docking labour by 25%
Revenues up by 0.5% in new temperature-related accounts
Real-time tracking of product
Alerting capability helps ensure storage at proper temperature
“The cold storage facility and RFID tracking capabilities
at our cross-docking distribution centre have definitely
sped up freight transfers and reduced our labour
costs.” John Walker, Software Development Manager,
H&M Bay
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
BINDI, ITALY
ACHIEVES ACCURATE TRACKING AND
IMPROVED PRODUCTIVITY AT LESS COST
•
Bindi is world-renowned for its imaginative ice creams, cakes and desserts
•
The main warehouse temperature is -30°C, goods go between this and 0°C
•
Very complex logistics management due to the volume and variety of products
•
It needed a solution for automatic individual identification and tracking
•
Psion’s wireless networks, terminals and scanners were deployed
•
Benefits
Productivity rise of 200 units per day
Accurate and timely tracking of goods from production through to final
delivery
Reduced operating costs
“Not only are the
products delicate,
they must reach the
final consumer in
excellent condition.
Therefore, the
timeliness of
handling is of
utmost importance,
and the warehouse
must be strictly
managed.” Dr.
Scurati, Operations
Director, Bindi
Instant inventory and financial record updates
Robust terminals and scanners which could withstand passage from
-30°C to 0°C without condensation or battery issues
Flexible future-proof solution
“The ability to manage our entire logistics trail, facilitated by Psion, has
significantly improved our productivity, and reduced our costs.” Dr. Scurati
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
BEAR CREEK, USA
REDUCES COSTS BY 10%
• Bear Creek is a direct mail marketer of perishable food
• Its 50 acre site includes multiple manufacturing, warehouse and cold storage
facilities. Order components move frequently between locations
• It wanted to change its order fulfilment process from a paper based system to a
RF system with real-time inventory tracking
• A wireless network, RF handheld computers and handheld and vehicle mount
“As soon as they
finish one activity, the
picking and packing
staff receive
instructions for the
next, making picking
much more efficient…
Immediate inventory
updates allow
resource planners to
respond proactively
to stock shortages.”
Ric Sharp, Engineering
Director, Bear Creek
freezer terminals were deployed
• Benefits:
Exceptional wireless coverage across huge site, including metal
warehouses, facilities made of thick concrete or with thick insulation
Perfect hardware for outdoor, cold storage and freezer conditions
Inventory accuracy has increased from just over 90% to 99.5%
More efficient picking, increased worker productivity
Reductions in labour, time and errors result in cost savings
Immediate inventory updates allows proactive response to shortages
Standardised operations shortens training period by two days
Timely and error-free fulfilment ensures greater customer satisfaction
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
DREISBACH, USA
DEPLOYS PSION 7530 HANDHELD COMPUTERS
ACROSS ITS COLD STORAGE FACILITY
•
Dreisbach Enterprises is the premier logistics provider for the frozen food industry in Northern California
•
Its paper-based warehouse management system was inefficient and error-prone
•
It required a solution that could withstand the cold storage environment and enable real-time asset
visibility and inventory accuracy
•
It implemented Psion 7530 handheld computers across its cold storage facility. The 7530 is designed to
deliver flexibility, integration, ruggedness, and ergonomics in intense and cold environments, it relays
data with sub-second response allowing for real-time visibility
•
Benefits:
Real-time asset visibility
100% inventory accuracy
Improved customer service
A rugged mobile warehouse management system that
withstands cold storage environment
“The new system is designed to operate in our tough warehouse environment and will provide
a real benefit to us by giving us real-time visibility into the facility with 100 per cent accuracy.
More importantly, it will give our customers the ability to check the exact status of any receipt
at any time.” John Swinnerton, Director of Logistics, Dreisbach
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
OCEAN BEAUTY, USA
SEAFOOD PIONEER IMPROVES TRANSPORTATION
RATES WITH WORKABOUT PRO 3
• Traceability and product quality are key to Ocean Beauty Seafoods
• It installed SIMBA, a software solution that uses barcode technology for
tracking. However the handheld devices in use had limited functionality
and unable to withstand the harsh, wet conditions in the plants
• The SI DSI suggested Workabout Pro 3 instead, because of its
ergonomic form factor, ruggedness and IP65 rating
• Benefits:
Solution has enabled direct shipping to customer
Accurate tracking of high number of varied shipments
from vessel to destination
Workabout Pro 3 is easy to use, robust and operates perfectly
in the extreme conditions of coolers and freezers
“With SIMBA and
Psion’s Workabout Pro
3, we’re able to ship
directly to the
customer out of our
Alaskan plants, giving
us better
transportation rates.
Our employees
appreciate the
Workabout Pro 3’s
intuitive interface and
durability. The support
we’ve received from
DSI and Psion has
made the transition
seamless.” Tom
Marshall, Superintendant
for Ocean Beauty
Seafoods Excursion Inlet
Alaska Plant
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
US COLD STORAGE INC, USA
CHOOSES PSION FOR EXTREME TOUGHNESS
IN THE EXTREME COLD
•
US Cold Storage provides refrigerated storage services to the
food industry; it has used Psion devices for over 10 years
•
It has recently deployed over 1,000 Psion 8525 G2 and 7530 G2
to manage inventory and orders from receiving to shipping and
Psion’s Mobile Control Centre software to remotely monitor,
manage, troubleshoot and support all devices across 30 sites
•
Benefits:
Improved operational efficiency and fast R.O.I
Reduced operational and support costs
Full functionality in harsh environment
Improved warehouse productivity
MCC enables seamless software distribution, remote
“For companies like us who
have numerous sites with
thousands of units, the ability
to control each device
regardless of location, not only
saves time and money, but
makes us more efficient as a
company. Psion’s MCC
software provides our
employees with user-friendly,
powerful and reliable software
that stands heads and
shoulders above competitive
offerings.” Terry Groff IT/RF
Tech Specialist at United States
Cold Storage
control, and configuration capabilities
Real-time remote device control saves time and money
Increased employee satisfaction due to user-friendly
interfaces, ease-of-use, and ergonomics
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
RETAIL DISTRIBUTION
A RETAILER’S BUSINESS IS
DEPENDENT ON A WELL
MANAGED SUPPLY CHAIN.
SPEED, EFFICIENCY AND
VISIBILITY ARE CRUCIAL AND
ACHIEVABLE WITH MOTOROLA
MOTOROLA,
MOTO, MOTOROLA SOLUTIONS
and theMOTOROLA
Stylized MSOLUTIONS
Logo are trademarks
or registered
Motorola trademarks
TrademarkofHoldings,
LLC
MOTOROLA, MOTO,
and the Stylized
M Logo aretrademarks
trademarks of
or registered
Motorola Trademark
Holdings, LLC
AND PSION
SOLUTIONS
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola Solutions, Inc. All rights reserved.
AMA CRAI EST, ITALY
ACHIEVES GREATER EFFICIENCY IN PICKING AND
12% INCREASE IN THROUGHPUT
• Ama Crai is an Italian grocery cooperative
• Ama Crai has deployed Motorola Solutions terminals and wireless
network in its warehouses for intensive voice picking, inventory
management and vehicle loading
• The aim was to improve service levels to its members
• Benefits:
Improved productivity of hands free workers
12% increase in warehouse throughput
Significant time savings
Reduction in picking and dispatch errors
Faster order handling
Overall reduction in operational costs
Immediate user take up
“Productivity has increased in the picking operations,
the error rate has reduced and moreover we have the
feeling that our operators could no longer do without the
support of this technology.” Luca Daniel, IT Manager, Ama Crai Est
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
LULU LOGISTICS, UAE
BRINGS REAL-TIME VISIBILITY AND CONTROL TO ALL ITS
BUSINESS PROCESSES
•
Lulu Logistics is responsible for storing and distributing goods to Lulu
Hypermarkets across the Middle East
•
It wanted to move from paper based processes to more efficient electronic
data capture systems for its warehousing operations
•
It deployed Motorola Solutions’ mobile computers, scanners and
wireless network
•
Benefits:
Stock picking accuracy has increased to 99%
Picking performance has increased by 72%
Unresolved inventory issues reduced by 96%
Stores receive the goods they have ordered
on time – ensuring customer satisfaction
Compliance, reduced administration and costs
“…In a very short time, the system has improved the accuracy of our stock picking to 99 percent,
while the number of unresolved inventory issues has gone down by around 96 percent. Our
operations are very efficient and our retail store management are happy too with better in-store
product availability.” Madhav M S, CIO, Lulu Logistics
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
SHOE ZONE, UK
99.9% ACCURACY ON SHIPMENTS OF UP TO 750,000 PAIRS OF
SHOES A WEEK FOR ONLINE CUSTOMERS AND RETAIL STORES
• Rapid business expansion and the introduction of web-based orders required this footwear retailer
to move to a high-performance WMS
• It deployed an advanced WMS from M-Netics together with 200 WT4090s and RS409 wearable
ring scanners for hands-free scanning in its warehouse
• Benefits:
Higher productivity leads to higher throughput of up to 750,000 pairs of shoes in 848
weekly picks
Improved accuracy with stores receiving goods they need on time, exceptions less than 0.1%
Real-time data provides visibility of performance and 100% stock availability
More efficient management of returns and reduced administration
Greater customer satisfaction
“One of the great assets of the system is its
efficiency. The hardware ensures teams work
with their hands free and receive highly
accurate orders and instructions.” Nigel
Humphries, Head of IT, Shoe Zone
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
SYSTÈME U, FRANCE
IMPROVES PRODUCTIVITY AT ITS WAREHOUSES WITH
ALDATA’S VOICE DIRECTED WAREHOUSING
•
Système U is a retailers’ cooperative, one of the largest retail employers in France
•
It had previously employed a voice directed picking system in its warehouses, however
it needed to be updated to offer increased accuracy, reliability and comfort
•
It selected Aldata Voice Directed Warehousing with Nuance voice recognition on the
WT4090
•
Benefits:
Increase in mobile worker productivity with faster hands free picking and realtime work direction; excellent feedback
R.O.I within less than one year due to increased accuracy and time savings
Flexibility of WT4090 – single device for multiple applications – further usages
planned
“….we estimate that implementing voice
technology within our warehouses has
increased our productivity by between 5%
and 6% for dry goods and by between 10%
and 12% in the preparation of fresh food
dispatches.” Michel Le Grouyère, Système U
Ouest Logistics Director – Head of Methods
and Practices
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
VOLG KONSUMWAREN AG, CH
MOTOROLA SOLUTIONS AND DATAPHONE AG PROVIDE
TUNRNKEY INNOVATIVE SOLUTION FOR VOLG’S WAREHOUSING
•
Volg Konsumwaren runs distribution centres for Volk stores throughout Switzerland
•
Volg chose Dataphone AG as partner in the modernisation of its warehouse
logistics, previously managed by offline mobile computers and paper processes
•
The WT4090s are used for picking, the MC9090s for incoming goods and storage
•
Benefits:
Improved service levels to stores – complaints have fallen by over 50%
Reduction in costs due to accurate deliveries and less wastage
Picking error rate dropped to 0.07%
Better inventory management, crucial for seasonal business
R.O.I. within one year
Significant reduction in administration and paperwork
Flexible, efficient hardware drives up worker productivity
“Our employees now work efficiently with a single device for scanning, touch screen and voice
picking. Our supply quality has significantly improved, we have increased productivity and
reduced costs. Our aim is to have our logistics operations running at a 0.02% error rate; currently
operating at a 0.07% rate, we are already very close to achieving this goal.” Stefan Näf, BL
Projects/Processes, Volg Konsumwaren AG
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
SUPERMERCADOS LA CADENA
ACHIEVES REAL TIME DATA SYNCHRONISATION ALONG
SUPPLY CHAIN IN THE DOMINICAN REPUBLIC
•
Mercatodo runs operations for Supermercados La Cadena
•
The company has upgraded the communications infrastructure of its new
distribution centre through the deployment of a converged solution –
scanners and wireless networks - from Motorola Solutions
•
The solution covers and optimizes all stages of the supply chain from
warehouse operations and logistics to retail floor
•
Benefits:
Intuitive and consistent platform facilitates migration and training
35% increase in productivity at distribution centre
Improved efficiency: single platform for operations, sales and service
Better inventory management
Higher customer service levels
“We are very pleased with the solution deployed, as we have found a ready, dedicated and
committed provider. Relying on these features is essential in critical operations such as ours.
We evaluated other brands and solutions, but Motorola Solutions service team connected so
well with our staff that we have come to consider them as an integral part of our business.”
Juan Ramos, Vice President, Mercatodo S.A.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
YODOBASHI CAMERA, JAPAN
RFID WAREHOUSE MANAGEMENT SOLUTION IMPROVES
OVERALL EFFICIENCY AND ENABLES FASTER GROWTH INTO
NEW MARKETS
•
Yodobashi Camera is one of Japan’s largest electronics retailers
•
It needed to efficiently manage a product inventory or more than 850,000 items
•
Motorola Solutions’ fixed RFID readers are installed at the entrance to the warehouse
•
Benefits:
Real time inventory management - minimized inventory to reduce warehouse costs
Increased productivity - in collecting data on stocked items
Improved supply chain leads to greater customer satisfaction
Infrastructure is in place for future growth opportunities
Cost reductions
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
CLAIRE’S STORES, UK
ACHIEVES EFFICIENT AND ACCURATE
WAREHOUSE MANAGEMENT WITH PSION RF
•
Claire’s implemented a Radio Frequency (RF) system consisting Psion rugged handheld computers for
the management of its incoming stocks of accessories, jewellery and cosmetics
•
Scanned information is sent directly to Claire’s WMS and merchandising system
•
Benefits:
Fast and efficient warehouse operations
Improved stock accuracy
Improved worker productivity
Access to excellent service and quality that ensures system reliability
“The Psion RF equipment is an integral part of our warehouse
operation and they have worked very well for us. The
operators quickly get used to using the handheld terminals
and it is certainly much more efficient to enable
communications with the Warehouse Management System
(WMS) and merchandising systems directly rather than having
to update information through a standard terminal.” David
Dolphin, UK Distribution Manager, Claire’s Stores
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
FAKTA, DENMARK
SPEECH SOLUTION ENHANCES PALLET
PACKING EFFICIENCY
•
Fakta is a Danish supermarket chain owned by Coop Denmark
•
It had been using a self-adhesive label packing system at its
warehouse facilities, but this method was struggling with volume
•
It moved to a speech solution for pickers consisting of TekSpeech,
Psion ’s speech recognition solution and Vocollect® Talkman
speech terminals which wirelessly integrate with Fakta’s central
ERP system
•
Benefits:
Increased picking speed
Reduction in picking errors
Intuitive, easy to use solution
Improved warehouse workers job satisfaction
Ability to program speech terminals for a variety of languages
increases user-friendliness, facilitates communication
and improves efficiency of multicultural staff
“The intuitive aspect of the
system is also one of the
more important reasons
why new employees can start
working efficiently as quickly
as they do - and we get new
employees all the time,
both as a result of normal
employee churn and because
of the use of temporary staff
during peak periods such
as Christmas.” Lars Knudson,
IT Manager, Fakta
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
GROUPE LUDENDO, FR
ACQUIRES FLEXIBILITY TO RESPOND TO
DEMAND CHANGES WITH WORKABOUT PRO
•
The specialised toy store needed to be able to meet rapid changes in demand and consequent
staffing levels
•
It equipped its workers with the Workabout Pro handheld terminal; its configuration included speech
recognition software, an electronic sound card and end cap with built-in connector for headset, a
RFID reader and a built-in keyboard and barcode scanner
•
The Workabout Pro allows workers to switch between speech mode when workload is high or for
intensive preparation and keyboard capture and barcode scanning for stocktaking, receipt, or
shipping
• Benefits:
Improved ability to meet expectations during high demand peaks
Increased efficiency and decreased costs due to ability to optimize
and reduce the number of terminals in centres
User-friendliness of Workabout Pro makes training simple –
extremely valuable in seasonal business
Ability to homogenize and interchange fleet of equipment
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
LAPEYRE, FRANCE
A COMPLETE END-TO-END MOBILE COMPUTING
SOLUTION
•
Lapeyre is a French DIY and home improvement retailing company with
over 350 retail outlets and a dozen manufacturing sites in France
•
Coordinating sales, manufacturing, transportation and installation as the
company grew required a reorganization of the supply chain
•
Lapeyre wanted a sole supplier and chose Psion to install narrowband radio
technology, 7535 and 7530 handheld computers and 8525 vehicle mount computers
•
Benefits:
Increased productivity, essential for fulfilling orders resulting from instore promotions
Hardware suited to tough environments like the Lapeyre manufacturing sites
Full turnkey solution from sole supplier
“…Psion is the only one that could meet our needs from start to finish: pre-sale, installation and
after-sales service, the site study for the design and installation of the wireless network, the
configuration of the equipment, training, troubleshooting, replacement of failed equipment. They
are also at the forefront of new innovations, such as voice picking, which gives them the edge
over the competition.” Christophe Chapet, Manager of Logistics, Lapeyre
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
SUPERQUINN, IE
IMPROVED PRODUCTIVITY WHILE
REDUCING ERRORS BY 20% WITH PSION
•
Superquinn is an Irish supermarket chain
•
Its distribution centre label stock picking system was inefficient and
hindered accurate order fulfilment
•
It deployed a new IMS developed by Psion partner, Heavey RF,
Psion rugged handheld and vehicle mount computers and a Psion
MIS interface platform and wireless network
•
Benefits
R.O.I in under 12 months
20% improvement in pick rate
“In a competitive tender, the
Psion / Heavey RF solution
was selected because of
their superior product, local
capabilities and flexibility.
Not only has the new system
surpassed all our
expectations but it will have
paid for itself within a 12
month period.” Paul
Leonard, Project Manager,
Superquinn
Increase in order accuracy to 99.8%
Improved stock control which ensures better supply chain
Better decision making capabilities at management level
Easy integration into host SAP system
“Christmas is a very busy time for us. Stock depletion can be a concern and speedy replenishment
of stock is of paramount importance. The voice picking system made Christmas seamless.”
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
SPAR, SOUTH AFRICA
STREAMLINES PICKING PROCESSES USING
PSION SPEECH TECHNOLOGY
•
Spar Distribution centres used to run a paper-based system which constantly led to problems such as
low-quality picks, increased re-work, stock shortages and errors
•
It required a solution that significantly improved its picking process, but did not require substantial
training that would overwhelm workers and hurt team morale
•
It implemented Psion’s speech technology to streamline its picking process. The system uses speech
recognition and synthesis to translate data from a host computer into spoken directions for the picker
•
Benefits:
100% increase in picking accuracy
Up to 10% improvement in productivity
Improved retailer trust and relationships as a result of increased order accuracy
Improved worker morale due to improved user friendliness of the system
“With immediate and significant savings, increased productivity
and improved accuracy, SPAR management are most impressed
with Psion’s product quality, service and support and we are
confident that we will realize the same benefits with our future
roll-outs.” Trevor Currie, Group Logistics Executive for SPAR
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
LOGISTICS
IN A HIGHLY COMPETITVE
MARKET LOGISTICS COMPANIES
NEED CONTROL AND CONSTANT
ACCURATE REAL-TIME
INFORMATION TO PROTECT
SERVICES LEVELS AND
PROFITABILITY
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and theMOTOROLA
Stylized MSOLUTIONS
Logo are trademarks
or registered
Motorola trademarks
TrademarkofHoldings,
LLC
MOTOROLA, MOTO,
and the Stylized
M Logo aretrademarks
trademarks of
or registered
Motorola Trademark
Holdings, LLC
and are used under license.and
Allare
other
trademarks
areAllthe
property
of their
© 2013 owners.
Motorola,
Inc. All
rightsSolutions,
reserved.Inc. All rights reserved.
used
under license.
other
trademarks
are respective
the property owners.
of their respective
© 2013
Motorola
MEGATRUX INC, USA
RFID DELIVERS STRONG COMPETITIVE ADVANTAGES
FOR SUPPLY CHAIN
•
Megatrux is a one-stop global supply chain for over 100 of the
world’s major retailers. It has over 3 million ft2 of warehousing space
•
Megatrux deployed RFID for inbound docking, outbound docking,
mobile inventory and in transit to protect service levels and profitability
•
Benefits:
100% accuracy in shipments, eliminating mis-ships and
associated negative impact on customer service and costs
Reduction in labour costs through process automation
Improved warehouse throughput
Rapid R.O.I. in 14 to 16 months
“Our RFID solution is
not only a major
differentiator, it keeps us
in the top tier of
providers in the 3PL
industry.” KC Pelle,
Executive Vice President
of The Megatrux
Companies
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
PROGISTIX, CANADA
VIDEO CASE STUDY
MOVES TO MOTOROLA SOLUTIONS MOBILE COMPUTERS
EQUIPPED WITH VOXWARE VOICE SOFTWARE FOR PICKING
•
Progistix, one of Canada’s largest 3PL providers, handles
distribution for the telephone and telecommunications company Bell
•
It now uses the Voxware 3 voice-directed picking system on the
WT4090 to select parts and supplies used by technicians in the field
•
Benefits:
Significant improvement in productivity
Increased throughput
Picking accuracy now running at 99.9%
Very robust, reliable solution, excellent user feedback
Improved customer satisfaction through best-in-class
on-time performance
Reduced supply chain costs for Bell
Flexibility to use the WT4090 also to scan and capture data,
as well as perform other screen-based functions in future
“We are under the gun with our tight shipping schedule. We need devices with high reliability,
and we have that with Motorola.” Shari Pedersen, Director of operations, Progistix
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
UPS, USA
MOTOROLA SOLUTIONS WEARABLE SCANNING SYSTEM HELPS
UPS IMPROVE ITS OPERATIONAL EFFICIENCIES
•
UPS is a global leader in logistics
•
It has deployed Motorola Solutions WT4000 and RS507 Bluetooth
ring imager in its Package Sorting Operation
•
The ring imager represents a major advance and time savings
because it automatically scans based on label-sensing technology
•
By 4th quarter 2013 there will be more than 38,000 ring imager and
terminal devices in use at 1,383 facilities
•
Benefits:
Faster and more accurate loading
Improved worker productivity – hands free
Quicker transfer of package tracking data
Improved package travel reliability (for tracking requests)
Cost savings
“UPS is always examining new ways to improve our delivery reliability and provide timely and
accurate shipment information to our customers. Effectively deploying mobile and pervasive
computing technologies like this allows us to achieve those goals, with higher performance,
and a more rugged, longer-lasting piece of hardware.” Juan Perez, UPS Vice President of
Information Services
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
ID LOGISTICS, ARGENTINA
STREAMLINES PICKING OPERATIONS
•
ID Logistics, an international logistics operator, wanted to automate its order preparation process
with voice picking technology
•
•
This was the first deployment of its type for Motorola Solutions in Argentina
Picking is now hands free, operators using WT4090 handsets with arm mounts and RS409 ring
scanners with cradles; instructions are imparted via voice
•
Benefits:
Increased worker productivity through hands free picking
Quicker order preparation
Reliable, accurate scanning leads to significant reduction in picking errors
Streamlined operational processes and subsequent cost savings
Greater customer satisfaction due to faster dispatch and high levels of accuracy
“Introducing this new Voice Picking
system enables us to be a step ahead, as
we have significantly saved time and
reduced error margins to efficiently
satisfy the increasingly demanding
market needs.” Pablo Rattel, Site Manager
at ID Logistics
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
GEODIS BM, FRANCE
REMOTE MONITORING PROVIDES ONGOING
CONTROL AND OPTIMAL PERFORMANCE
•
Geodis BM is a major transportation and logistics company with 61 sites in France and across Europe
•
It needed a rugged, reliable mobile computing solution that could ensure the seamless tracking of
goods
•
It deployed over 200 7535 handheld computers in the warehouses and on the road
•
Each 7535 runs Psion ’ Mobile Control Center (MCC) for remote terminal management
•
Geodis also took a preventative maintenance contract with Psion, for annual terminal check ups
•
and speedy turnaround should a unit need repair
• Benefits:
Greater control
Flexibility to install and update software or perform a mass
data backup at any time
Reduced downtime and optimized productivity
Seamless integration with OPTILOG software platform
“The closeness of our relationship—between both our business and our technical teams has
guaranteed us better performance in our operations.” Jean-Michel Dupuis, Head of Information
Systems Geodis BM
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
PANALPINA, WORLWIDE
SECURITY, ACCURACY AND PRODUCTIVITY
FOR GLOBAL LEADER IN TRANSPORTATION AND
LOGISTICS
•
Panalpina has 14,000 employees operating in 80 countries
•
For them shipment speed, accuracy and security is paramount
•
Panalpina introduced the Integrated Panalpina Warehouse System
(IPWS), developed in collaboration with experts from Psion
•
It also installed a high-security WiFi network in the transit warehouse
•
And finally Psion 7535 handheld computers were introduced for mobile
scanning of barcode labels. The scanned information is uploaded from
the handheld to the IPWS system via the WiFi network in real-time
“If we discover a problem or a missing item
when we’re unloading a shipment, we
know right away. Before the upgrade, we
didn’t know which precise item was
status
of their
missing and had to take a lot
of time
and
resources to pinpoint the problem. The
new system has increased productivity and
cost saving
reduced personnel expenses.” Andrew
Kappler, Business Unit Manager and Head of
Operations, Panalpina
• Benefits:
Security and accuracy of operations
Customers and carriers can track the
shipments in real time
Improved productivity with consequent
Enhanced customer satisfaction and trust
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
Field Mobility Reference
Slide Deck
•
A full field mobility reference slide deck is also available
•
This details Motorola’s field mobility enterprise reference case
studies:
•
48 slides and links to over 30 separate case studies
•
Verticals covered include: Direct store delivery, public safety, field
sales, field services, transport and logistics, utilities and local
government
•
Links to download:
•
•
Internal: https://insite.motorolasolutions.com/viewcontent.asp?qv=1&docid=10946
Partner:
https://partnercentral.motorolasolutions.com/product_services/downloads/mobile_c
omp/Field_Mobility_Reference_Slide_Deck.pptx
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
PORTS & CONTAINERS
MOTROLA SOLUTIONS AND
PSION HELP PORTS AND
WHARFS ACHIEVE GREATER
THROUGHPUT AND INCREASED
EFFICIENCY IN CARGO
TRACKING
MOTOROLA, MOTO, MOTOROLA SOLUTIONS
and theMOTOROLA
Stylized MSOLUTIONS
Logo are trademarks
or registered
Motorola trademarks
TrademarkofHoldings,
LLC
MOTOROLA, MOTO,
and the Stylized
M Logo aretrademarks
trademarks of
or registered
Motorola Trademark
Holdings, LLC
and are used under license.and
Allare
other
trademarks
areAllthe
property
of their
© 2013 owners.
Motorola,
Inc. All
rightsSolutions,
reserved.Inc. All rights reserved.
used
under license.
other
trademarks
are respective
the property owners.
of their respective
© 2013
Motorola
AKDENIZ PORT, TURKEY
REDUCES TURNOVER TIMES WITH
MOTOROLA SOLUTIONS
“…Using wireless handheld and
vehicle mount computers – also
from Motorola Solutions – the
network is delivering a range of
benefits. The rugged handheld
computers also ensure continuous
operation by coping with an
outdoor industrial environment
including knocks and drops, rain,
high temperatures and extreme
humidity.” Dr Reha Cetin, IT
Director, Global Investment Holding
•
Akdeniz Port is the biggest and best-equipped seaport on the
Turkish Aegean-Mediterranean coast
•
As it expands its operations it needed to reduce turnover times
(the load / unload speed for boats)
•
It consequently installed a Wi-Fi network based on 802.11n
•
technology from Motorola Solutions. It also deployed wireless
handheld and vehicle mount computers remotely access
the SolonPort software
•
Benefits:
Improved worker productivity, reduction in paperwork
Real time information available for (un)/loading
enhances efficiency
Enhanced worker safety with clear communication
Extremely robust hardware
Reduced costs and fast R.O.I
Minimal Wi-Fi network infrastructure reduces CAPEX
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
MGPS, FRANCE
STEAMS AHEAD WITH PSION WIRELESS
TECHNOLOGIES
•
MGPS (Marseilles-FOS) provides technology intelligence and information system development to MGM
(INTRAMAR and EUROFOS) – two French port freight handling companies
•
With major expansion plans afoot, a solution was required to improve wharf throughput, decrease human
error, and avoid idling of empty straddle carriers
•
A combination of Narrowband and Broadband technology and DGPS was implemented as well as Psion
rugged vehicle mount computers mounted to straddle carriers
•
Benefits:
Improved container/slot identification and tracking
Access to real-time location and tracking information
Reduced downtime and human error
Increased operating and decision-making autonomy on board straddle carriers
Improved reliability and conformance to ISPS security standards
“I believe that this innovative remote-monitoring system will allow our facilities to conform to
international security standards, it will also improve our logistics process. Now, if a carrier is
handled without any instruction being given, we could automatically start filming the event,
either with one camera or the entire network as required, using its GPS coordinates.” Christian
Taormina, Organization and IT Manager MGM () and Managing Director MGPS
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
REEFER TERMINAL, ITALY
USES PSION TERMINALS TO IMPROVE
PORT OPERATIONS
•
Situated on the Vado Ligure Port in Savona, the multifunctional Reefer Terminal specializes in the logistics
and handling of containers and vehicles that transport fresh vegetables and fruits, predominantly bananas
•
It needed a robust solution to improve its speed of unloading ships
•
Workers were equipped with Psion rugged wireless handheld and vehicle mount terminals which enable
them to efficiently collect data and easily determine product destinations
•
Benefits
Decreased operational costs due to reduction in ship dock and delay times
Increased efficiency and productivity in the unloading of ships
Which in turn helps maintain proper controlled temperatures for fruits and vegetables
Reduced repair and downtime costs as a result of durability of Psion handhelds and vehicle mount
computers
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
FAPS INC, USA
UNIQUE WIRELESS COMPUTING
SOLUTION TO COVER 250 ACRE FACILITY
•
FAPS is a pioneer in North American Automotive Pre-delivery Service
•
Faced with the need to check-in and track incoming cargo, it researched wireless mobile solutions to
cover 250 acres of property without interference. Working with Millennium Technologies, it replaced its
paper-based method with a Psion solution featuring rugged hand held devices and Fidelity Comtech A.P.s
•
Benefits:
Improved productivity by 10%
Wireless frequency reached four times greater than original system, resulting in a significant
reduction in infrastructure
75% cheaper solution than competing systems
Increased efficiency in tracking all cargo
Fast ROI – estimated payback within 6-12 months
Happier workforce due to user-friendliness of system
“We found the 7535s to be more robust with larger buttons, which
make them easier to work while wearing gloves in the winter. In
addition, windshield glare and sunlight was not a problem for the
device when scanning. We now have a truly mobile real-time inventory
management system and have since implemented [the same] solution
at other facilities.” Chris Heizmann, IT Director, FAPS Inc.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
YANGSHAN PORT, CHINA
PSION TERMINALS IMPROVE PORT
OPERATIONS
•
Yangshan Deep Water Port is one of the largest port development
projects in the world. It already had a base of Psion products
•
With throughput increasing by up to 25% annually it needed to reduce its
dispatch cycle from 16 minutes to 10 minutes per container
•
It deployed the 8515 Vehicle Mount Computer equipped with WhereNet
RFID Real Time Location System and GPS for accurate location
capabilities
•
Benefits
The average container truck dispatch cycle target of 10 minutes
per container was met with 100% tracking
Yangshan is now able to accurately track and dispatch trucks
throughout their entire facility.
The system improved the processes for driver assignments,
information synchronization and security
Continued operations in extreme weather or poor lighting etc
Flexible connectivity
Efficient, robust design and outstanding display of the 8515
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
FACILITIES NEED FULL
VISIBILITY OVER MATERIALS –
RAW MATERIALS TO FINISHED
PRODUCT – WHATEVER THEY
ARE, WHEREVER THEY ARE
MOTOROLA,
MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo
are trademarks
registered
trademarks
MOTOROLA, MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo are trademarks
or registered
trademarks
of Motorolaor
Trademark
Holdings,
LLC of Motorola Trademark Holdings, LLC
andtrademarks
are used are
under
license.ofAlltheir
other
trademarks
are©the
property
their respective
owners.
© 2013 Motorola, Inc. All rights reserved.
and are used under license. All other
the property
respective
owners.
2013
MotorolaofSolutions,
Inc. All rights
reserved.
MANUFACTURING
SUCCESSFUL MANUFACTURING
FRITZ HANSEN, DENMARK
MOTOROLA SOLUTIONS’ DS3578 READS THE DPM LABELS
•
Fritz Hansen designs iconic furniture
•
Committed to protecting its customers’ investments it has
introduced a DPM punch metal tag
•
The DS3578 handheld imager was the only imager that
could precisely read the 2-D matrix marks
•
Benefits:
“We’re delighted with the
technology which presents our
customers with proof of origin and
authenticity as well as piece of
mind in prevention against theft.”
Torben Jensen Technical Product
Manager, Fritz Hansen
Efficient, accurate scanning by the DS3578 saves
time and ensures correct data capture
Advanced serial numbering ensures peace of
mind for customers and crime prevention
Creation of customer accounts – targeted
marketing opportunities
Improved customer service
“We tried the DS3578 and it instantly captured the data no problem due to the high accuracy of the
imaging engine. We were also impressed with the build quality. It’s very robust and can stand
knocks and drops which happen on a busy manufacturing line.” Torben Jensen
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
CONTINENTAL AG, USA
CUTTING RECEIVING CYCLE TIME BY 50%, CUTTING
COSTS BY 30%
•
The Continental Automotive manufacturing facility in Huntsville,
Alabama covers 850,000 square feet and supports five of
Continental’s business units
•
It has deployed a RFID system with Motorola Solutions handheld
and mobile RFID readers for inventory receiving and tracking
•
Benefits:
Faster and more cost effective receiving cycle
Increased accuracy of processes from inventory
control to accounting
Easy extension to finished goods, shop floor and
“We now have greater
visibility into our
inventory and flow of
materials. That gives
us the potential to
reduce on-hand
inventory and the
costs associated with
that inventory.”
Gokhan Sarpkaya,
Project Leader for
Logistics, Continental
Automotive
item-tracking processes
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
KAYSER-ROTH, USA
ITEM-LEVEL RFID TRACKING SOLUTION
•
Kayser-Roth is a leading leg wear and intimate apparel
manufacturer and marketer
•
One of its retail partners requested item level RFID tagging
•
Kayser-Roth deployed MC9090-G RFID handhelds to audit
the product in its manufacturing facility, distribution centres
and on the retail floor
•
Benefits:
Rapid Quality control
Quick audit, including bulk auditing
Perfect foundation for future efficiencies
“We wanted a userfriendly RFID solution to
meet immediate Quality
Control audit capabilities
and also a foundation for
order fulfilment needs and
increased efficiencies at
Kayser- Roth in the
future: Motorola and
Entigral Systems
delivered exactly what we
needed fast and at a
reasonable cost.”
Project Manager, KayserRoth
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
BOREALIS, AUSTRIA
RFID HELPS OPTIMISE TRACKING ABILITY
ALONG SUPPLY CHAIN
•
Borealis is a leading provider of innovative solutions in the fields of polyolefin, base
chemicals and fertilizers
•
It deployed Psion wireless handheld computers and a highly secure wireless infrastructure for
inventory tracking in its 250 acre facility. It developed a system based on a SAP solution as well
as RFID technology combined with bar codes
•
Tags, RFID scanner and bar codes register where product pallets are placed in relation to the
company’s logistic planning. The system sounds an alarm if a pallet is placed in a wrong position
•
Benefits:
Improved tracking ability
Increased accuracy and reduction in errors
Saved time, money, and other resources
System is technologically complex but functionally simple
“A lot of obstacles had to be overcome, but the task was solved at a technologically high, but
functionally simple level. We have with this pilot project achieved the goal of improving the
tracking ability for our supply chain. We now save both time and other resources on that account.
It gives exciting perspectives for the future.” Peter Nykvist, Logistics Material Handling Maintenance
Service Engineer, Borealis
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
SPI, FRANCE
ACHIEVES 0% ERROR RATE, 100% CUSTOMER
SATISFACTION AND RAPID GROWTH
•
SPI is a fast-growing food and consumer products packaging company with 5 production plants in France
•
It decided to automate its warehousing and workshop systems to handle data flow for all activities from
product management to raw materials, inventory, employee scheduling, quality control and financial
management
•
Workabout Pro handheld computers were chosen to fulfil the two-way communication needs between
the central server and the warehouse and production line employees
•
Benefits:
Real-time data on inventory, productivity levels and early warning of any impending problems
A 0% error rate as the Workabout Pro can detect an error with barcodes, duplicate SSCC
numbers or addresses. Early detection allows for fast correction and prevention
Optimal customer satisfaction
Full traceability to assess weekly performance indicators
such as service rate, error rate and productivity
“Having the right information in real time allows us to streamline our operations, the movement of
palettes, the inventory, and also gives us flawless traceability. This level of performance is only
possible if our team is working with high-end equipment.” Philippe Illiano, President and Founder, SPI
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
WOLFCRAFT, GERMANY
SPEECH SOLUTION SPEEDS COMMISSIONING
PROCESS WITH 35% LESS ERRORS
•
Wolfcraft is a manufacturer of tools and electronic tool attachments
•
Its previous paper-based picking system for its warehouse operations was
hindering productivity, contributing to higher error rate and hurting supply
quality and customer satisfaction
•
Wolfcraft implemented a speech-enabled picking solution around Psion’s
TekSpeech, in which mobile computers with headsets and microphones
link directly to the SAP system
•
Benefits:
Accelerated commissioning process
Over 14% increase in productivity
35% reduction in errors
Improved supply quality
Increased customer satisfaction
“Picking productivity
has increased by at
least 14 per cent and
the error rate has
fallen by 35 per cent.”
Thomas Hohns, Head
of Logistics, Wolfcraft.
Quick R.O.I and more extensive investment protection
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
AUTOMOTIVE
MOTOROLA SOLUTIOS AND
PSION DEPLOYING SYSTEMS TO
ENSURE ACCURACY AND
TIMELINESS TO KEEP THE
MOTOR OF THE AUTOMOTIVE
INDUSTRY WELL OILED
MOTOROLA,
MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo
are trademarks
registered
trademarks
MOTOROLA, MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo are trademarks
or registered
trademarks
of Motorolaor
Trademark
Holdings,
LLC of Motorola Trademark Holdings, LLC
andtrademarks
are used are
under
license.ofAlltheir
other
trademarks
are©the
property
their respective
owners.
© 2013 Motorola, Inc. All rights reserved.
and are used under license. All other
the property
respective
owners.
2013
MotorolaofSolutions,
Inc. All rights
reserved.
AUTOHAUS REISACHER GMBH, DE
DRIVING BUSINESS PERFORMANCE – 50% TIME SAVINGS FOR
INCOMING GOODS, 70% FOR INVENTORY
•
Reisacher is a leading BMW & Mini authorized dealership in Germany
•
It decided to automate its processes using CLP’s Logistics Solution and
Motorola Solutions scanners for incoming goods, stocktaking, wheel
and tyre storage and sales of parts and accessories
•
Benefits:
Time savings: 50% for inbound goods, up to 70% for inventory
and tyre storage
Increase in worker productivity
Reduction in errors and greater data quality
More efficient stock management
Improvement in customer services
Fast R.O.I.
“ Working efficiently is
an absolute priority for
our business. The CLP
Logistics Solution has
increased the
productivity of our
servicing team, the
quality of our customer
service and
consequently also our
turnover. Moreover we
value the high
performance, the
robustness and the user
comfort of the Motorola
Solutions products.”
Peter Reisacher,
Managing Partner,
Autohaus Reisacher
GmbH
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
UYT LTD, UK
DEPLOYS MOTOROLA HANDHELD MOBILE COMPUTERS FOR
REAL-TIME VISIBILITY OVER PRODUCTION
“….with Codeway’s
•
UYT is an automotive component manufacturer
•
It needed to ensure compliance with Honda’s just in time (JIT) sequences
•
Codeway created a Kanban ticketing system; UYT used the rugged
MC9090 as scanners to read the barcodes on Kanbans, materials, products
and stillages
•
Benefits:
Complete real-visibility over production and accurate data
UYT adheres to Honda’s JIT sequences – so avoiding fines
UYT’s supply chain adjusts in real time to Honda’s schedule
Highly efficient operations – raw materials ordered to exact
help, we’ve
integrated smart bar
coding and
intelligent labelling
technology that
provides complete
control and ensures
we catch up if we’re
behind. Today we
meet Honda’s
sequences 100
percent of the
time.”Chris Foster
IT Manager UYT
production requirements, enabling UYT to hold less inventory
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
BMW, SOUTH AFRICA
PSION WIRELESS SOLUTION HELPS REDUCE INVENTORY
LEVELS AND KEEP MORE ACCURATE STOCK LEVELS
•
BMW South Africa produces most of the 3 series BMWs, circa 200 units daily
•
It needed to expand its supply chain capabilities to ensure an effective and
efficient system used in the receipt, picking, goods movement and scrap
processes
•
It installed a SAP R/3™ platform, wireless scanners and a Psion wireless
network
•
Benefits:
The wireless system interfaces seamlessly with the SAP platform
Reduced inventory levels
Accurate and real-time view of stock records
Increased efficiency of logistics processes
Easy to use, reliable wireless network
“Our management of the logistics processes has become significantly more efficient. This is due
to the fact that the system is very easy to use. The system’s full integration with SAP provides
instant inventory and financial record updates occurring simultaneously with the wireless
transactions.” Salome Thiart, Project manager for the Inventory and Warehousing at BMW SA.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
VOLKSWAGEN, GERMANY
SPARE PARTS DIVISION CUTS COSTS
AND IMPROVES EFFICIENCY
•
Volkswagen's Original Parts Center (OTC), the centre of its spare
parts division, prepares and dispatches 45,000 orders daily
worldwide
•
To achieve enhanced inventory management it wanted a system
that could track the real-time progress of every order through the
various divisions of the OTC, and one that was compatible with,
and could report back to its central SAP® R/3® MS
•
Psion implemented a system, based upon a RF wireless network,
handheld and vehicle mount terminals and TekRF middleware
•
Benefits:
Fully transparent stock management system
Quicker decision making process
Complete integration with SAP® R/3® WMS
Reduced overall operating costs
Increased accuracy
Greater all-round speed and efficiency of operation
"The new data transfer solution
has increased our productivity
tremendously. The enormously
time-consuming and costly
process of reporting back to the
central system has been
eliminated. The system is now
far more accurate, efficient and,
crucially, flexible." Stefan
Boshold, Chief Operator at the
Kassel-Baunatal, Original Parts
Center, Volkswagen
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
TEPH SEAL, USA
REDUCES LABOUR COSTS, STREAMLINES
BILLING AND PAYROLL PROCESSES
•
Teph Seal provides automobile detailing and refurbishing services for over 400 car dealerships across
the USA
•
It has moved from manual paper based processes to using the Psion Workabout Pro rugged
handheld computers for data capture, job details, cost calculations and signature capture
•
Benefits:
Reduced labour costs by 10% to 15%
100% billing accuracy
Increased process speed as solution now enables Teph Seal to receive 85% of billing data
on the same day of service
Better cash flow as a result of being able to bill customers faster
Enhanced reputation and added business as a result of improved service tracking capability
“The automation capabilities of our handheld solution have allowed us
to cut labour costs by 10% to 15%. With our labour costs exceeding $1
million a month, this solution will save us more than $1 million in labour
alone in its first year of use. The solution also enables us to receive 85%
of our billing data the same day the service is performed as opposed to
waiting weeks for service paperwork under our old method.” John Tricoli,
President, Teph Seal
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC
and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola, Inc. All rights reserved.
THANK YOU
MOTOROLA,
MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo
are trademarks
registered
trademarks
MOTOROLA, MOTO, MOTOROLA
SOLUTIONS
and the Stylized
M Logo are trademarks
or registered
trademarks
of Motorolaor
Trademark
Holdings,
LLC of Motorola Trademark Holdings, LLC
andtrademarks
are used are
under
license.ofAlltheir
other
trademarks
are©the
property
their respective
owners.
© 2013 Motorola, Inc. All rights reserved.
and are used under license. All other
the property
respective
owners.
2013
MotorolaofSolutions,
Inc. All rights
reserved.