Leading by using the
THE CARROT PRINCIPLE
Presented by
Prerna Richards
Program Director
Mi Escuelita Preschool
Mi Escuelita Preschool
THE CARROT PRINCIPLE
How the best managers use recognition to
engage their people, retain talent, and accelerate
performance
By Adrian Gostick and Chester Elton
Lee J. Colan [lcolan@thelgroup.ccsend.com]
LEADERS
Who is a leader?
What is their main role?
Emotionally connecting with your team
members
LEADERSHIP CONTINUED…
They set the tone
Leaders need to be visionaries
Developing your leadership takes years
A successful leader empowers
THE BASIC FOUR OF LEADERSHIP
1 Goal Setting
2 Communication
3 Trust
4 Accountability
Mi Escuelita Preschool
SATISFIED OR ENGAGED
Are your team members satisfied or
engaged?
Or both? How can you tell?
Characteristics of a satisfied staff member
ENGAGED EMPLOYEES
Characteristics of an engaged employee
Three important questions that
all employees ask…
What’s important around here?
How can I make a difference?
What’s in it for me when I
do make a difference?
GOAL SETTING
1 Set Meaningful Goals
2 Set clear and achievable Goals
2 SMART way of setting goals
VALUES AND MISSION
Personal Values
Knowing and living our mission- Connecting the
employee goals with the organization goals
VALUES CONTINUED..
Walk the talk
The strongest statements are made without
saying a single word
Mi Escuelita Preschool
COMMUNICATION
Keep everyone informed and involved.
Communication within the company or site will
happen whether the leader does it or not.
Communicating who we are and what we do
Mi Escuelita Preschool
COMMUNICATION….
Better facilitated by the leader than the team
members
Our actions and words should communicate we
are a quality preschool
Mi Escuelita Preschool
TRUST
When leaders are trusted there is a
greater level of involvement.
People respond in kind to the way they
are treated (respect).
Becoming more visible to the employees
HOW TO BUILD TRUST AMONGST
TEAM MEMBERS?
Be willing to pitch in
Listen and respect employees
Keep your word and commitments
Treat them fairly
Take responsibility for your mistakes
•PRAISE PUBLICLY AND CRITISIZE PRIVATELY
WORDS OF WISDOM
ON TRUST
“Trust men and they will be true to
you; treat them greatly and they will
show themselves great.”
Ralph Waldo Emerson
“Few things can help an individual
more than to place responsibility on
him and let him know that you trust
him”
Booker T Washington
Mi Escuelita Preschool
ACCOUNTABILITY
Hold ourselves for being honest
We don’t make excuses: we make it right
Not only Identifying the employee mistake
but also their success.
I AM EITHER RESPONSIBLE OR IRRESPONSIBLE
ACCOUNTABILITY
Define the problem
Show appreciation when they make a change for
the positive
Clearly share your expectations
Share the lessons learned without embarrassing
anyone
See it, own it, solve it, and do it
Mi Escuelita Preschool
CELEBRATING SUCCESS
Recognition is frequent and meaningful
Positive feedback increases the sense of
competence while negative feedback
undermines it.
We communicate to the masses but
manage to the one
Mi Escuelita Preschool
CELEBRATING SUCCESS
Awards within the program
“Catch them doing good”
Connect with each staff member
CARTOON
Mi Escuelita Preschool
RECOGNITION IDEAS
Greeting people by their name every
morning
Set a goal to find out a new thing about your
team member each day
To praise even the smallest movement
towards valued behavior
RECOGNITION IDEAS
High five boards
Gathering everyone in the hall for the “shout out”
Hand written cards
Certificates- long lunch
Celebrating the service anniversary date
Announcing during a meeting if a parent pays a
compliment to a team member
RECOGNITION IDEAS
Five compliments to every one criticism
Sixty seconds and three steps
Praise should be public and criticism should
be private
Treat the award with dignity adds value to it
RECOGNITION IDEAS
Once every seven days
Doing their least favorite task for the day
Recognize the staff you can depend on
Mi Escuelita Preschool
CONCLUSION
Questions or Comments?