digital marketing strategy Pat Bondiskey, Kody Cotrufello, Leigh McKenzie, Chris Hayden Project Objectives Create a new mobile-friendly website Improve social presence • Create Instagram account • Update Facebook & Twitter • Update Yelp Develop Google AdWords and Facebook Ads campaign 2 New Mobile-Friendly Website Responsive design for phones Integrated with Google Analytics Tracks clicks on phone & hours 3 Website Google Analytics 905 Total Sessions, 15 October – 22 November Unique Visitors 63 % Ages 18-24 400 367 350 300 244 55 % Mobile Visitors 250 196 200 Goal conversions 142 150 100 81 159 57 50 0 15 Oct - 18 Oct 19 Oct - 25 Oct 4 26 Oct - 1 Nov 2 Nov - 8 Nov 9 Nov - 15 Nov 16 Nov - 22 Nov Hue on Instagram • 10/1 - Hue has no existing presence on Instagram • 10/25 - Created Hue’s profile with a goal of 200 followers • 11/3 – Gained 324 followers Adjusted goal to 1000 followers • 12/1 - 1090 Followers Applause Rate: 32.75 (High of 70) Conversation Rate: 3.86 (High of 21) 5 Hue on Facebook • 10/1 - Began with 210 ‘Likes’ Goal to reach 315 likes • 11/3 - Reached 299 ‘Likes’ (41.39% increase) Adjusted goal to 367, (+74.76% of initial Likes) • 12/1 - 362 ‘Likes’ (72.38% increase) 6 Hue on Twitter • No posts since April 13, 2014 • 10/1 - 15 Followers. Goal of 50 followers by project’s end • 11/3 - Reached 61 followers. Adjusted goal to 150 • 12/1 - 155 followers (933% gain) 7 Hue on Yelp 8 Facebook Ads Reach Impressions Clicks CTR CPM CPC 11,285 $3.83 31,160 601 1.93 % 9 $0.20 Actions ‘Likes’ Cost 712 92 $119.2 3 Google AdWords Impressions Clicks CTR 20,438 54 0.29 % CPM CPC $6.36 10 $2.41 Avg. Pos 1.2 Cost $130 Recommendations • • • Continue posting on social media – Run another Instagram contest in January 2015 – Cross post from Instagram to Facebook and Twitter Use Facebook advertising – Best demographic targeting – Most cost effective Start a petition for Diamond Dollars – Encourage Temple students to sign both in-store and online 11