Product Mix 1 Product is . . . . . Anything that is offered to the market for attention, acquisition, use or consumption that satisfies a want or a need 2 Types of Products PRODUCTS Consumer Products Services Industrial Products 3 Product Mix and Product Line - A product mix is the set of all products offered for sale by a company - The structure of a product mix has both width and depth - Its width is measured by the number of product lines carried - Its depth by the variety of sizes, colors, and models offered within each product line - A product line is a broad group of products, intended for essentially similar uses and having similar physical characteristics 4 Product Items, Lines, and Mixes Product Item A specific version of a product that can be designated as a distinct offering among an organization’s products. Product Line A group of closely-related product items. Product Mix All products that an organization sells. 5 Product Mix and Product Line Product Mix - Breadth and Depth in a Lawn and Garden Store 6 Gillette’s Product Lines & Mix Product Line and Product Mix Depth of the product lines Width of the product mix Blades and razors Toiletries Mach 3 Sensor Trac II Atra Swivel Double-Edge Lady Gillette Super Speed Twin Injector Techmatic Series Adorn Toni Right Guard Silkience Soft and Dri Foamy Dry Look Dry Idea Brush Plus Gillette’s Product Lines and Mix Writing instruments Lighters Paper Mate Flair Cricket S.T. Dupont http://www.gillette.com/ Product-Mix Strategies - To be successful in marketing, producers and middlemen need carefully planned strategies for managing their product mixes - There are several product-mix strategies: - positioning the product - product-mix expansion - alteration of existing products - product-mix concentration - trading up and trading down 8 Product-Mix Strategies Positioning the Product - Positioning is (again!) about bringing attention to products and differentiating them from similar ones - Several major positioning strategies can be found: - Positioning in relation to a competitor - Positioning in relation to a product class or attribute - Positioning by price and quality 9 Product-Mix Strategies Product-Mix Expansion - Product-mix expansion is accomplished by increasing the depth within a particular line and/or the numbers of lines a firm offers to customers - Line extension: A company adds a similar item to an existing product line with the same brand name - Mix-expansion: A company adds a new product line to its present assortment (the new line may be related or unrelated to current products, it may also carry one of the company’s existing brand names or may be given an entirely new name) Brand equity has to be taken into consideration! 10 Product-Mix Strategies Alteration of Existing Products - Rather than developing a completely new product, management might do well to take a look at the organization’s existing offerings - Product alteration: Improving an existing product - Product alteration can be more profitable and less risky than developing a completely new one - Eg Lifebuoy +, Zen Estillo New & Improved 11 Product-Mix Strategies Product-Mix Contraction - Product-mix contraction: Carried out either by eliminating an entire line or by simplifying the assortment within a line - The intended result of product-mix concentration is higher profit from fewer products - As a result, many organizations now have fewer product lines, and the remaining lines are thinner and shorter - Eg Rexona , Maruti 1000 12 Product-Mix Strategies Trading Up and Trading Down - The strategies of trading up and trading down involve a change in product positioning and an expansion of the product line - Trading up: Adding a higher-price product to a line in order to attract a broader market, the new product’s prestige should help the sale of the existing lower-price products eg Maruti SX4, - Trading down: Adding a lower-price product to a company’s product line, the firm expects that people who cannot afford the original higher-price product will buy the lower-price one, Honda Jazz, Skoda Fabia 13 Leveraging Brand Equity One of the most important changes in the market is the proliferation of extensions. Line Extension Strategy When a brand is used to brand a new product that targets a new market segment within a product category currently served by the parent brand. Examples: Coca-Cola diet Colgate for Kids Line Extension Strategies Product Sizes Bisleri 1.1 Ltr Bisleri .5Ltr Bisleri 1.2Ltr Bisleri 1.5 Ltr Bisleri 5Ltr Line Extension Strategies Colours Sunsilk Yellow Flavours Kissan Squash Orange Ingredients Colgate Herbal Sunsilk Pink Sunsilk Black Kissan Squash Lemon Colgate Gel Colgate Namak Line Extension Strategies Consumer Need Dove ShampooNormal Hair Coloured Essential Damaged Hair Balance Line Extension Strategies Form Vim Bar Vim Liquid Vim Powder Line Extensions MACH 3 TURBO Price PRESTO Quality Brand Extension Strategy Effort to use a successful brand name to introduce a new product into a different product category. Examples: Nike Shoes: Apparels, Bags, Sunglasses Park Avenue: Shirts, Shaving Creams, Shirts, Belts, Perfumes, Soaps & Razors BRAND STRATEGY DECISIONS Product Category Existing Existing Brand Name New Line Extension Multibrands New Brand Extension New Brand Names Types Of Extensions • Companion product • Colgate Dental cream --------- Colgate Tooth Brush • Gillette Razors -------Gillette Blades ..........Gillette Shaving Creams--------- Gillette After Shave Types Of Extensions • Customer Need Johnson's baby Talc Johnson's baby Oil Johnson's baby cream Johnson's baby Shampoo Johnson's Nappy Pads Types Of Extensions • Company Expertise Honda Cars Honda Scooters Honda Lawn mowers Types Of Extensions • Brand Distinction Parashute Hair Oil Shampoo Baby Soap Cream Cooking oil Baby oil Types Of Extensions Brand Image or Prestige Steel, Automobile, Heavy Vehicles, Watches, S/ W Development, Training, Sub-Branding Strategy Using a new brand name in conjunction with a family brand name to introduce new products. Examples: • Sony Vaio • Colgate Total • Levi’s Dockers Co-Branding/Brand Strategies Alliance When two or more different brand names are attached to a product. Examples: • Compaq - Intel (“Intel inside”) • Citibank Jet Privilage card ccc Licensing • Involves contractual arrangements whereby firms can use names, logos, characters, and other facets of other brands to market their products. • Essentially, a firm is “renting” another brand to contribute to the brand equity of their own product. Advantage of brand extensions • Help reduce cost and speed of new products/brands • Provide feedback to the parent brand • Can confuse or frustrate consumers Disadvantages of brand extensions Retailers may resist Damage to parent brand image Reduce sales of parent brand Reduce identification of brand with any one category • Can dilute brand meaning • Company becomes less innovative • • • • Do we extend the parent brand ? • Do consumers have some positive associations about the parent brand in memory ? • Will these positive associations be evoked by the brand extension ? • Will negative associations be transferred from the parent brand ? • Will negative associations be created by the brand extension ? When to Extend ? Steps in successful brand extension • 1. Define consumer knowledge about the brand (brand schema) • 2. Identify possible brand extensions based on parent brand associations and overall ‘fit’ of extension to parent brand • 3. Evaluate the potential of possible brand extensions: Salience of parent brand associations Favourability of inferred extension associations Uniqueness of inferred extension associations Steps in successful brand extension • 4. Evaluate possible brand extension feedback: How compelling is the extension ? How relevant is the extension ? How consistent is the extension ? How strong is the extension ? • 5. Consider possible competitive advantages as perceived by consumers • 6. Design marketing campaign to launch brand extension • 7. Evaluate brand extension success and effects on parent brand equity Possible Extensions for the Nivea Brand BRAND DEFINITIONS Nivea Cream RELATED CATEGORIES moisturizer Soap - face cream - skin cream lotion sunburn - after-shave - baby medicinal antiseptic - first-aid - hemorrhoid cream purity cotton - gauze - sterile pads body care emery boards - muscle toner - cotton swabs pump bottle liquid hair gel – hair detangler glass cleaner fragrance perfume - room deodorizer - deodorant Extensions gone wrong • New Coke • Frito-Lay Lemonade • Harley Davidson Perfume Top Brand Extensions • Diet Coke • Dove Shampoo • Sony Digital Cameras