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Introduction to

Natural Language Processing

(Lecture for CS410 Text Information Systems)

Jan 28, 2011

ChengXiang Zhai

Department of Computer Science

University of Illinois, Urbana-Champaign

1

Lecture Plan

What is NLP?

A brief history of NLP

The current state of the art

NLP and text management

2

What is NLP?

Thai: … เรา เล่น ฟุตบอล …

How can a computer make

sense

out of this string

?

Morphology

- What are the basic units of meaning (words)?

- What is the meaning of each word?

Syntax

Semantics

Pragmatics

- How are words related with each other?

What is the “combined meaning” of words?

What is the “meta-meaning”? (speech act)

Discourse

Inference

- Handling a large chunk of text

- Making sense of everything

3

An Example of NLP

A dog is chasing a boy on the playground

Det Noun Aux Verb Det Noun Prep Det Noun

Lexical analysis

(part-of-speech tagging)

Noun Phrase

Noun Phrase Complex Verb Noun Phrase

Semantic analysis

Dog(d1).

Boy(b1).

Playground(p1).

Chasing(d1,b1,p1).

+

Scared(x) if Chasing(_,x,_).

Verb Phrase

Sentence

Verb Phrase

Prep Phrase

Syntactic analysis

(Parsing)

Scared(b1)

Inference

A person saying this may be reminding another person to get the dog back…

Pragmatic analysis

(speech act) 4

If we can do this for all the sentences, then …

BAD NEWS:

Unfortunately, we can’t.

General NLP = “AI-Complete”

5

NLP is Difficult!!!!!!!

Natural language is designed to make human communication efficient. As a result,

– we omit a lot of “common sense” knowledge, which we assume the hearer/reader possesses

– we keep a lot of ambiguities, which we assume the hearer/reader knows how to resolve

This makes EVERY step in NLP hard

– Ambiguity is a “killer”!

– Common sense reasoning is pre-required

6

Examples of Challenges

Word-level ambiguity: E.g.,

– “design” can be a noun or a verb (Ambiguous POS)

– “root” has multiple meanings (Ambiguous sense)

Syntactic ambiguity: E.g.,

– “natural language processing” (Modification)

– “A man saw a boy with a telescope .

” (PP Attachment)

Anaphora resolution: “John persuaded Bill to buy a

TV for himself .

” (himself = John or Bill?)

Presupposition: “He has quit smoking.” implies that he smoked before.

7

Despite all the challenges, research in NLP has also made a lot of progress…

8

High-level History of NLP

Early enthusiasm (1950’s): Machine Translation

– Too ambitious

– Bar-Hillel report (1960) concluded that fully-automatic high-quality translation could not be accomplished without knowledge (Dictionary + Encyclopedia)

Less ambitious applications (late 1960’s & early 1970’s): Limited success, failed to scale up

– Speech recognition

– Shallow understanding

Deep understanding in

– limited domain

Real world evaluation (late 1970’s – now)

– Story understanding (late 1970’s & early 1980’s)

Knowledge representation

– Large scale evaluation of speech recognition, text retrieval, information extraction (1980 – now) Robust component techniques

– Statistical approaches enjoy more success (first in speech recognition & retrieval, later others) Stat. language models

Current trend:

– Heavy use of machine learning techniques Learning-based NLP

– Boundary between statistical and symbolic approaches is disappearing.

– We need to use all the available knowledge

Applications

– Applicationdriven NLP research (bioinformatics, Web, Question answering…)

9

The State of the Art

A dog is chasing a boy on the playground

Det Noun Aux Verb Det Noun Prep Det Noun

POS

Tagging:

97%

Noun Phrase

Noun Phrase Complex Verb Noun Phrase

Verb Phrase

Prep Phrase

Parsing: partial >90%(?)

Semantics: some aspects

- Entity/relation extraction

- Word sense disambiguation

- Anaphora resolution

Sentence

Verb Phrase

Speech act analysis: ???

Inference: ???

10

Technique Showcase: POS Tagging

Training data (Annotated text)

This sentence serves as an example of

Det N V1 P Det N P annotated text…

V2 N

“This is a new sentence”

Consider all possibilities, and pick the one with the highest probability

POS Tagger

This is a new sentence

Det Aux Det Adj N

This is a new sentence

Det Det Det Det Det

… …

Det Aux Det Adj N

… …

V2 V2 V2 V2 V2

Method 1: Independent assignment

Most common tag

(

1

,..., k

, ,..., )

 

 i k 

( |

1

1

)... ( | p w t p t t k i

) (

1

)

1

)... (

Method 2: Partial dependency k

) w

1

=“this”, w

2

=“is”, …. t

1

=Det, t

2

=Det, …,

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Technique Showcase: Parsing

S

Grammar

Lexicon

S

NP VP

NP

Det BNP

NP

BNP

NP

NP PP

BNP

N

VP

V

VP

Aux V NP

VP

VP PP

PP

P NP 1.0

1.0

0.3

0.4

0.3

Generate

V

 chasing

Aux

 is

N

 dog

N

 boy

0.01

0.003

N

 playground

Det

 the

Det

 a

P

 on

Det

A

Det

A

NP

NP

BNP

N dog

BNP

N

S dog

VP

VP

Aux V

Probability of this tree=0.000015

is chasing

NP P a boy

Aux is

VP

V

Choose a tree with highest prob….

NP

PP chasing

NP

P

NP a boy on

PP on

NP the playground

Can also be treated as a classification/decision problem… the playground roller skates

12

Semantic Analysis Techniques

Only successful for VERY limited domain or for

SOME aspect of semantics

E.g.,

– Entity extraction (e.g., recognizing a person’s name):

Use rules and/or machine learning

– Word sense disambiguation: addressed as a classification problem with supervised learning

– Sentiment tagging

– Anaphora resolution …

In general, exploiting machine learning and statistical language models…

13

What We Can’t Do

100% POS tagging

– “He turned off the highway.” vs “He turned off the fan.”

General complete parsing

– “A man saw a boy with a telescope.”

Deep semantic analysis

– Will we ever be able to precisely define the meaning of “own” in

“John owns a restaurant.”?

Robust & general NLP tends to be “shallow”, while “deep” understanding doesn’t scale up …

14

Major NLP Applications

Speech recognition: e.g., Auto telephone call routing

Text management

– Text retrieval/filtering

– Text classification

– Text summarization Our focus

– Text mining

– Query answering

Language tutoring

– Spelling/grammar correction

Machine translation

– Cross-language retrieval

– Restricted natural language

Natural language user interface

15

NLP & Text Management

Better NLP => Better Text Management

Bad NLP => Bad Text Management?

Robust, shallow NLP tends to be more useful than deep, but fragile NLP.

Errors in NLP can hurt text management performance…

16

How Much NLP is Really Needed?

Tasks Dependency on NLP

“Easier” &

More “workarounds”

Classification/

Retrieval

Summarization/

Extraction/

Mining

Translation/

Dialogue

Question

Answering

17

Workaround Example I: ELIZA

ELIZA plays the role of a therapist

How does it work?

Person : Men are all alike.

ELIZA : In what way?

Person : They're always bugging us about something or other.

ELIZA : Can you think of a specific example?

Person : Well, my boyfriend made me come here.

ELIZA : Your boyfriend made you come here?

Person : He says I'm depressed much of the time.

ELIZA : I am sorry to hear that you are depressed.

Person : It's true. I am unhappy.

ELIZA : Do you think coming here will help you not to be unhappy?

Person : I need some help, that much seems certain.

ELIZA : What would it mean to you if you got some help?

Person : Perhaps I could learn to get along with my mother.

ELIZA : Tell me more about your family

Heuristic rules based on

Keyword matching!

I remember X =>

Do you often think of X?

always =>

E.g.,

Can you think of a specific example?

It keeps the dialogue going on, but NEVER makes any claim!

A breakdown example:

Person : Failure is the mother of success.

ELIZA : Tell me more about your family

No NLP, but useful. Perhaps we should call this NLP?

Statistical NLP often has a similar flavor with “SOFT” rules LEARNED from data

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Workaround Example II:

Statistical Translation

Learn how to translate Chinese to English from many example translations

Intuitions:

- If we have seen all possible translations, then we simply lookup

- If we have seen a similar translation, then we can adapt

If we haven’t seen any example that’s similar, we try to generalize what we’ve seen

All these intuitions are captured through a probabilistic model

English

Speaker

P(E)

English

Words (E)

Noisy

Channel

Chinese

Words(C)

P(C|E)

Translator

P(E|C)=?

English

Translation

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So, what NLP techniques are most useful for text management?

Statistical NLP in general, and statistical language models in particular

The need for high robustness and efficiency implies the dominant use of simple models (i.e., unigram models)

20

What You Should Know

NLP is the basis for text management

– Better NLP enables better text management

– Better NLP is necessary for sophisticated tasks

But

– Bad NLP doesn’t mean bad text management

– There are often “workarounds” for a task

– Inaccurate NLP can even hurt the performance of a task

The most effective NLP techniques are often statistical with the help of linguistic knowledge

The challenge is to bridge the gap between NLP and applications

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