About the Presentations
• The presentations cover the objectives found in the
opening of each chapter.
• All chapter objectives are listed in the beginning of
each presentation.
• You may customize the presentations to fit your
class needs.
• Some figures from the chapters are included. A
complete set of images from the book can be found
on the Instructor Resources disc.
Support for Windows 7
Chapter 1
Installing and Maintaining
Windows 7
Objectives
• In this chapter, you will learn:
– About new features of Windows 7 and how it differs
from Windows Vista
– How to prepare for a Windows 7 installation
– How to install Windows 7, including upgrades, clean
installations, and dual-boot systems
– How to use the Windows 7 Action Center to help
solve hardware and software problems
– How to use the Windows 7 Backup and Restore
utility
Supporting Windows 7
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Objectives (cont’d.)
– About creating a system image of Windows 7
– About installing and supporting Windows 7 in a large
enterprise
Supporting Windows 7
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What’s New with Windows 7
• Fewer differences between Windows 7 and Vista
compared to Vista and XP
• Tools are similar to those in Vista
• Works faster and uses fewer system resources
than Vista
• Many improvements over Windows Vista
Supporting Windows 7
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Improvements Over Windows Vista
• Taskbar changes
– New and taller taskbar displays a large full-screen
preview on mouse over
– Jump List provides access to some of the major
functions of the program
– Aero Peek gives you a peek at the desktop
• Windows Touch
– Allows you to use a touch screen without additional
software
– Supports multi-touch
Supporting Windows 7
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Figure 1-1 Mouse over the Internet Explorer icon in the
taskbar to see each open tab in IE
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Figure 1-3 Use Aero Peek to view the Windows desktop
and gadgets
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Improvements Over Windows Vista
(cont’d.)
• Snap and shake windows
– Aero Snap automatically maximizes a window when
you drag it to the top of the desktop
– Aero Shake allows you to place the cursor in the title
bar of a window, shake the window and minimize all
other open windows
• Libraries
– A collection of one or more folders and their contents
– Files and folders can be located on any storage
media on the local computer or network
Supporting Windows 7
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Figure 1-4 Windows 7 includes four default libraries
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Improvements Over Windows Vista
(cont’d.)
• Windows XP Mode allows you to run older
applications that are not compatible with Windows
7
• Action Center
– Replaces the Vista Security Center
– Is a centralized location that alerts the user to issues
that might need to be addressed
• Homegroups
– Used to share resources on the computer with other
computers on the local network belonging to the
homegroup
Supporting Windows 7
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Improvements Over Windows Vista
(cont’d.)
• Windows Life Essentials includes:
–
–
–
–
–
–
–
Messenger
Photo Gallery
Mail
Writer
Movie Maker
Family Safety
Toolbar
• Microsoft Security Essentials: antivirus software
that protects a system against malware
Supporting Windows 7
12
Editions of Windows 7
• Windows 7 Starter
– Has the most limited features
– Intended for use on networks or in developing
nations
• Windows 7 Home Basic: designed for low-cost
home systems not requiring full security and
networking features
• Windows 7 Home Premium
– Similar to Windows 7 Home Basic
– Includes additional features such as the Aero user
interface
Supporting Windows 7
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Editions of Windows 7 (cont’d.)
• Windows 7 Professional
– Intended for business users
– Similar to Windows Vista Business
• Windows 7 Enterprise
– Includes additional features over Windows 7
Professional
– Major additional features include BitLocker Drive
Encryption and support for multiple languages
– Multiple site licensing available
• Windows 7 Ultimate: includes every Windows 7
feature
Supporting Windows 7
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32-Bit or 64-Bit Versions
• An operating system is built using either 32-bit or
64-bit code
• Use a 64-bit version of Windows 7 if:
– You need increased performance
– Your system has enough resources to support it
• A 64-bit installation of Windows
– Generally runs faster than a 32-bit installation
– Can support more RAM
Supporting Windows 7
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Preparing to Install Windows 7
• Before installing Windows 7, determine if:
– The system’s hardware resources qualify
– The hardware devices are compatible
– The system has a DVD drive
• Minimum/recommended hardware:
Hardware
For 32-Bit
For 64-Bit
Processor
1 GHz or faster
1 GHz or faster
Memory (RAM)
1 GB
2 GB
Free hard drive space
16 GB
20 GB
Video device and
driver
DirectX 9 device with
WDDM 1.0 or higher
DirectX 9 device with
WDDM 1.0 or higher
Supporting Windows 7
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Preparing to Install Windows 7
(cont’d.)
• Many hardware manufacturers have not produced
Windows 7 drives
• Run the Windows 7 Upgrade Advisor before you
upgrade
• Microsoft also has a Compatibility Center that is
searchable
• Dual boot allows you to install the new OS without
disturbing the old one
• Compatibility mode: group of settings that can be
applied to older drivers or applications
Supporting Windows 7
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Figure 1-8 The Windows 7 Compatibility Center for hardware
and software
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Preparing to Install Windows 7
(cont’d.)
• Upgrade licenses cost less than the full license
• Upgrades can be purchased for a PC that already
has a Windows XP or a Windows Vista license
• Both the upgrade and full license can be used for a
clean installation or in-place upgrade installation
• In-place upgrade: launched from the Windows
desktop and carries forward user settings and
installed applications
• Clean install: creates a fresh installation and does
not carry forward settings or applications
Supporting Windows 7
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Preparing to Install Windows 7
(cont’d.)
• When the computer doesn’t have a DVD drive
– Use an external DVD drive
– Download it from the Internet
– Copy setup files from another computer on the
network that has a DVD drive
– Perform a network installation of Windows
– Use a USB flashdrive
• Decide on a clean install, in-place upgrade, or dual
boot
Supporting Windows 7
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Installing Windows 7
• For an in-place upgrade
– Boot the system to the Windows desktop
– Close open applications and scan for viruses
– Install the Windows 7 DVD and launch Windows
setup
– Follow the instructions on the screen
– Locate the product key
Supporting Windows 7
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Figure 1-10 Begin the Windows 7 installation from the AutoPlay box
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Figure 1-12 Opening menu when you launch Windows 7 setup from within Windows
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Figure 1-16 The Windows 7 product key found on the inside of a retail
package or on the outside of an OEM (Original Equipment
Manufacturer) package
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Installing Windows 7 (cont’d.)
• To perform a clean install or a dual boot:
– Begin the installation from the Windows 7 DVD or
from the Windows desktop
– If no operating system is installed on the PC, start
booting from the DVD
• When installing the upgrade to a replacement hard
drive:
– Install Vista or XP first, then install the upgrade
– Install Windows 7 twice
Supporting Windows 7
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Figure 1-20 Select language, time, and keyboard options
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Installing Windows 7 (cont’d.)
• After the installation:
– For an OEM installation, affix the product key sticker
to the computer
– Verify that you have network access
– Activate Windows
– Install updates and service packs for Windows
– Verify automatic updates are set as you want them
– Install hardware and applications
– Turn Windows features on or off
– For a laptop, configure power management settings
Supporting Windows 7
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Figure 1-26 Paste the Windows 7 Certificate of Authenticity
sticker to a new desktop
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Figure 1-29 The network icon in the taskbar indicates a problem
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Figure 1-32 Verify the Network security key for the wireless
network is correct
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Figure 1-41 Manage how and when Windows is updated
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Windows 7 Action Center
• The support and troubleshooting tools from Vista
exist in Windows 7 and work the same way
• Some of the tools are renamed
• Action Center is new to Windows 7
– Provides an easy-to-access central location to find
many support tools
– Problems are color coded
• Red indicates a critical problem
• Orange indicates a less critical problem
Supporting Windows 7
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Figure 1-52 The Action Center shows a critical problem that
needs a resolution
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Windows 7 Action Center (cont’d.)
• When first opened, any problem that needs
addressing is displayed
– Only lists problems when solutions are available
– Also possible to see a list of past and current
problems providing a history of problems
• The Security and Maintenance Settings and
Support tools provides options such as virus
protection settings
• The UAC (User Account Control) box offers more
options in Windows 7
Supporting Windows 7
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Windows 7 Action Center (cont’d.)
• The Action Center can be used to view
performance reports and adjust Windows for best
performance
• Performance and Information and Tools window
contains links to adjusting
–
–
–
–
Visual effects
Indexing options
Power settings
Tools to clean up the hard drive
Supporting Windows 7
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Figure 1-58 Detailed information about key system components
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Backing Up User Data and the System
Image
• The Windows 7 Backup and Restore utility
provides more control over what you can choose to
back up compared to Vista
• Windows 7 Professional, Ultimate, and Enterprise
editions allow you to save the backup to a network
location
• You can select the folders and libraries to be
included in the backup
• Shadow copy: made of any open files so that they
can be included in the backup
Supporting Windows 7
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Figure 1-61 Set up a backup routine for the first time
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Figure 1-68 View and change backup setting
Courtesy: Course Technology/Cengage Learning
Supporting Windows 7
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Backing Up User Data and the System
Image (cont’d.)
• A simple way to open a Windows utility window is
to use the Search programs and files box
• A previous version of a file or folder is a version
that was previously created by the Backup and
Restore utility or by System Protection when it
created a restore point
• Restore point: a snapshot of the Windows system
and includes files that have changed since the last
restore point was made
Supporting Windows 7
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Backing Up User Data and the System
Image (cont’d.)
• Backup and Restore can be used to create a
system image
• Important points about a system image
– It is a copy of the Windows volume
– It must always be created on an internal or external
hard drive
– The system image on a hard drive can be found in
the path D:\WindowsImageBackup\computer name
– In addition to backing up a system image, you
should also back up individual folders that contain
user data
Supporting Windows 7
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Backing Up User Data and the System
Image (cont’d.)
• Windows Backup and Restore offers two ways to
create a system image:
– Include backing up the system image as part of the
regularly scheduled backup procedure
– Create a system image apart from the regularly
scheduled backup procedure
• The system image you create using Backup and
Restore can only be installed on the computer that
was used to create it
Supporting Windows 7
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Special Concerns When Working in a
Large Enterprise
• In a large computing environment deployment
strategies are needed to perform installations
• Deployment strategy
– A procedure to install Windows, device drivers, and
applications on a computer
– Can include the process to transfer user settings,
application settings, and user data files from an old
installation to the new installation
• Microsoft suggests four deployment strategies; the
one selected depends on the number of computers
to be deployed and the time required
Supporting Windows 7
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Special Concerns When Working in a
Large Enterprise (cont’d.)
• High-touch with retail media strategy
– Recommended for fewer than 100 computers
– Except for upgrade installations, applications must
be manually installed after the OS is installed
– Windows Easy Transfer can be used to transfer user
settings
– User State Migration Tool (USMT)
• Included in the AIK
• The kit contains software tools and documentation to
set up high-volume deployments
Supporting Windows 7
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Special Concerns When Working in a
Large Enterprise (cont’d.)
• High-touch with standard image strategy
– A system administrator prepares a standard image
– Standard image: includes Windows 7, drivers, and
applications
– The image is created using tools in the Windows AIK
– It is usually stored in an 8 GB or larger bootable
USB flash drive
– The installation is started manually by booting from
the flash drive
– It takes longer to set up than the high-touch with
media strategy
Supporting Windows 7
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Special Concerns When Working in a
Large Enterprise (cont’d.)
• Lite-touch, high-volume deployment strategy
– Uses a deployment server on the network to serve
up the installation after a technician starts the
process
– Distribution share: files in the installation that include
Windows, device drivers, and applications
– The technician starts the installation by booting the
computer to Windows PE
– Windows Preinstallation Environment (Windows PE)
is a minimum operating system used to start the
installation
Supporting Windows 7
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Special Concerns When Working in a
Large Enterprise (cont’d.)
• Zero-touch, high-volume deployment strategy
– The most difficult to set up and requires complex
tools
– Does not require pull automation (the user starting
the process)
– Uses push automation (the server automatically
pushes the installation to a computer)
– The entire installation is automated and no user
intervention is required
Supporting Windows 7
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Special Concerns When Working in a
Large Enterprise (cont’d.)
• The Windows 7 version of USMT is:
– Version 4.0
– Much improved over earlier versions
– Included in the Windows AIK software
• AIK software must first be installed before using
USMT
• Source: the computer from which the user and
application settings as well as user files are taken
• Destination: the computer that is to receive the
data
Supporting Windows 7
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Special Concerns When Working in a
Large Enterprise (cont’d.)
• USMT software uses two commands
– ScanState migrates settings and files from the
source to a safe location
– LoadState applies the settings and files to the
destination computer
• What to expect with IPv6
– IPv6 uses 128 bits for an IP address instead of IPv4
with 32 bits
– Addresses are written as 8 blocks of hexadecimal
numbers
Supporting Windows 7
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Special Concerns When Working in a
Large Enterprise (cont’d.)
• Windows 7 supports both IPv4 and IPv6 on the
same network
• Both standards are enabled by default
• The IPv6 addresses are followed by a % sign and a
number
• Tunnels are used by IPv6 to transport IPv6 packets
through or over an IPv4 network
• Three tunneling protocols have been developed:
ISATAP, Teredo, 6TO4
Supporting Windows 7
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Summary
• Windows 7 performs better than Windows Vista
with fewer resources.
• The Windows 7 taskbar incorporates a Jump List
allowing quick access to recently used files.
• Windows 7 supports multi-touch with Windows
Touch.
• Aero Snap and Shake provide additional ways to
restore, maximize, resize, and move windows.
• Libraries collect files and folders into logical
collections
Supporting Windows 7
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Summary (cont’d.)
• Windows XP mode allows users to run older
programs in a native Windows XP environment,
available for certain editions of Windows 7
• The Action Center is now a central alert and
support center.
• The homegroup provides for improved sharing over
the standard Windows workgroup.
• All editions except Starter are available in 32-bit
and 64-bit versions.
• Upgrade licenses allows for cheaper upgrades
Supporting Windows 7
52
Summary (cont’d.)
• Windows 7 can be installed as an in-place
upgrade, in a dual-boot scenario or as a fresh
install.
• The four deployment strategies are (a) high-touch
with retail media, (b) high-touch with a standard
image, (c) lite-touch, high-volume deployment, and
(d) zero-touch, high-volume deployment.
• IPV6 is now the standard stack for Windows 7, and
IPV6 packets are tunneled over the commonly
deployed IPV4 network
Supporting Windows 7
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