The importance of up to date, accurate and complete information Information is only useful if it is • Up-to-date • Accurate • Complete Up-to-date • Information always needs to be date stamped so that no out of date information can be used. • Under the terms in the Data Protection Act 1998 there is a legal requirement for personal data to be kept up-to-date. • Organisations could be sued if out of date personal information causes any loss to the person the information is about. • Not keeping the data up to date could lead to prosecution as there is a legal requirement under the Data Protection Act 1998 to keep it up to date. • You could send a letter threatening legal action for a bill that records show have not been paid but which the customer has paid and the data has not been updated. • A letter could be sent to somebody who had died which would distress the family. Accurate • Information must be as accurate as possible as it can cause many problems if it isn’t. • Customers could be sent the wrong items which would cost money and upset the customer.