EUC Orientation Deval L. Patrick, Governor Timothy P. Murray, Lieutenant Governor Joanne F. Goldstein, Secretary Labor and Workforce Development George Moriarty, Director Department Of Career Services Why am I here today? The Jobs Creation Act of 2012 allowed states the ability to provide Emergency Unemployment Compensation (EUC) to eligible Unemployment Insurance (UI) customers To ensure continued receipt of benefits EUC customers must attend an EUC Orientation and participate in an in-person Reemployment Eligibility Assessment (REA) 2 Why am I here today? • To Introduce you to tools and services available at the Career Center to assist you in obtaining employment • To Introduce you to Labor Market Information tools • To Review your Work Search Activity • To Develop a Career Action Plan (CAP) • To Schedule a return to the Career Center for a mandatory Reemployment Eligibility Assessment (REA) 3 AGENDA • • • • • • • • • Introduce you to Career Center Services Introduce Labor Market Information (LMI) Tools Introduce you to Job Quest and Features Recruitments and Job Fairs The role of Employment Specialists in assisting you Intensive Services Training Services EUC-REA Assessment / Career Action Plan Activity Next Steps 4 Career Center Services Career Center Services • There are 34 One-Stop Career Centers in the State • Membership to one makes you a member of all • Our Career Centers offer: • Knowledgeable and experienced staff • Proven results • Access to valuable tools, resources and services • Connections with employers in the local area 6 Career Centers will help you to: • Prepare to find your next job • Explore options to upgrade your skills • Access specialized services • Connect to community resources Career Center Services On-site resources include: • Personal Computers • Internet Access • Fax Machines • Telephone • Copiers • Industry/Occupation Information • Hot Job Listings • Workshops 8 Career Center Services Specialized Services are available on-site: • Veteran Services • Veterans have “Priority of Service” in ALL Career Centers • Information and Services on: • Services to Customers with Disabilities • Trade Adjustment Assistance • National Emergency Grants (NEG) • Work Opportunity Tax Credits (WOTC) • Hiring Incentive Training Grant (HITG) 9 Why am I here today? As part of today’s Orientation, you will develop a Career Action Plan Before you leave today, you will receive an appointment to return to the Career Center for the mandatory EUC-REA Review to review your work search and Career Action Plan. The EUC-REA Review and its requirements are mandatory - failure to comply will result in the loss of EUC benefits 10 Work Search Work Search Logs While receiving EUC-REA or any UI benefits, you are required to: • Be Able and Available to work • Be Actively Searching • Conduct a minimum of three job search activities per week • Report any wages you earn • DUA requires Work Search Logs to demonstrate your work search 12 Work Search Logs What constitutes Work Search Activity? • Contact with employers (i.e. sending a resume, online application, in person or phone contact) • Using online job postings • Reviewing professional journals / want ads / newspaper listings • Contacting Staffing / Placement Agencies • Employment counseling (this Review is a Work Search Activity!) • Networking • Meeting with an Employment Specialist in our Resource Room • Workshop participation Union workers: contacting your Union Hall / Business Agent (IF this is the ONLY method of work search allowed by your union) 13 Work Search Logs • You are required to bring work search logs to your EUC-REA Review appointment • Work Search logs will be reviewed to ensure you are conducting an appropriate job search • Work Search Activity may be verified (i.e. we may call the employers to verify that contact was made) • Failure to meet work search requirements will result in the loss of benefits • Must report any wages earned during any week that you work UI Claim Questions: www.mass.gov/dua or 877-626-6800 14 Work Search Activity Logs 15 Labor Market Information (LMI) Labor Market Information (LMI) Labor Market Information is a critical component of your job search! It helps answer some important questions: • Are there jobs available in my field? • What are the current hiring trends? • What are the anticipated pay rates for my job? • Is my field in growth or decline? • Do I need training before I get my next job? • Are my existing skills transferable to another industry? 17 Labor Market Information (LMI) There are numerous sources for LMI Websites: • Mass Career Information System: http://masscis.intocareers.org/ • O*Net: www.onetonline.org/ • America’s Career Information Network: www.acinet.org/occ_intro.asp • US Bureau of Labor & Statistics: www.bls.gov/ • My Skills My Future: www.myskillsmyfuture.org/ • My Next Move: www.mynextmove.org • TORQWorks (please inquire with our staff) 18 Labor Market Information (LMI) There are numerous sources for LMI Other sources: • Newspapers • Job Ads • Trade Magazines / Publications • Informational Interviews • Career Exploration workshops • Networking 19 Labor Market Information (LMI) You will be required to research the labor market on opportunities in your current career field and complete a Labor Market Research Worksheet prior to your EUC-REA Review. Bring this Worksheet with you to your EUC-REA Review. This will include information on your occupation, average wages, average number of jobs, outlook, and other information 20 Labor Market Research Worksheet Front Back 21 Job Quest Job Quest Job Quest is the state’s online job bank – similar to other online job search websites As part of your EUC eligibility, you will be required to register in the Job Quest website: www.mass.gov/JobQuest Benefits: Upload resumes, individual job matching Job Quest: www.mass.gov/JobQuest HOT JOBS List & Job Quest 1080624 1080624 HOT JOBS List & Job Quest HOT JOBS List & Job Quest Recruitments and Job Fairs Recruitments and Job Fairs Career Center’s host job fairs and individual employer recruitments throughout the year Local events are posted (state how local events are posted in your resource room) and are located on our website at: www.yourCC’s_url_here.cc Statewide events are located on Job Quest: www.mass.gov/JobQuest 32 HOT JOBS List & Job Quest 34 35 36 Recruitments and Job Fairs How to prepare for a Job Fair / Recruitment • Dress for Success!! First Impressions = Lasting Impressions • Find out what employers will be attending Research employers before attending • Talk to every employer if possible • Practice your “60 Second Commercial” or “Elevator Pitch” • Bring plenty of Résumé's!! • Attend our (Insert workshop name here) to prepare for a job fair! 37 Career Center Staff Career Center Staff We have Staff Members onsite who can assist you with your job search in the following areas: • Resume Feedback • Job Matching / Job Development • Find gaps in your work search • Help identify barriers to your job search • Recommend job enhancement workshops 39 INTENSIVE SERVICES Intensive Services Ask yourself the following questions: - Do I lack certifications, licensing or credentials required in my job? - Is there some type of training I need to become reemployed? - Am I missing some marketable skills that employers are looking for? - Am I facing any type of labor market discrimination? - Do I have limited job search skills? - Do I have limited basic education skills? If you answered YES to any of these questions, we have staff members that can assist you – inquire about our referral process to Intensive Services Note: Eligibility requirements apply 41 Upgrading Skills / Training You may have discovered that you have a barrier to your job search that can only be overcome through training Training services are available at our Career Centers – we can assist you with the following: • Skills / educational assessments • Information on starting your own business • Funding opportunities (Pell Grants, WIA, other grants) • Training vendor research Note: Eligibility requirements apply Upgrading Skills / Training An important note about training and EUC benefits: • To attend training (regardless of the funding source), you must request Section 30 approval through DUA • Section 30 DOES NOT fund your training, if approved, it provides a work-search waiver (fulltime training only) • Part time training still requires work search EUC-REA Assessment / Career Action Plan (A/CAP) Activity EUC-REA Assessment / Career Action Plan (A/CAP) The EUC-REA A/CAP is designed to ensure you are on target for success at your EUC-REA Review meeting and will identify: Your mandatory goals and tasks What barriers you may have in your job search What workshops you have scheduled Other activities, tasks, or goals assigned These tasks, goals, and appointments are mandatory - failure to comply will result in a loss of EUC benefits 45 EUC-REA Assessment / Career Action Plan (A/CAP) 46 Career Center Services Policy on using our Career Centers: • Child care arrangements should be made prior to your visit • No food or drink in the Resource Room or Computer Lab • Computers, telephones and fax are for job/educational search purposes only • Cell phones should be turned off or muted • If you cannot keep an appointment or workshop, please call in advance to cancel and/or reschedule 47 Career Center Services The Career Center is here to serve you! We appreciate all your feedback as it will assist us in improving our services If you believe that you have been denied service or treated in an unfair or inappropriate manner, you have the right to file a complaint Procedures for filing a complaint are outlined in the summary package given to you 48 Next Steps 1. Complete all required paperwork before we end this orientation 2. Complete your mandatory tasks and goals 3. Attend assigned workshops (if scheduled) 4. Attend your EUC-REA Review Meeting with the following items: • EUC-REA Assessment / Career Action Plan (A/CAP) • Resume • Labor Market Worksheet (or TORQ Report/Plan) • Work Search Logs 49