The Art Of Negotiating After Receiving A Job Offer… By: Sherry Thrush August 14, 2010 Elements Of A Job Offer 401K Base Salary Bonus Business Travel Insurance Cell Phone/Blackberry Provision Commissions Comp Time Company Vehicle Dental Insurance Dependent Care ESOP’s or ESPP’s General Expenses Health Clubs Health Insurance Laptop Provision Life Insurance Long-term Disability Overtime Parking Fees PDA Pension Performance Evaluations Profit Sharing Elements Of A Job Offer continued Promised Increases Relocation Fees Salary Reviews Short-term Disability Sick and Personal Days Signing Bonus Start Date Stock Options Training Travel Tuition Vacation Vision Care Job Offer Check List Topic Area Potential Questions Bonus Business Travel Insurance Cell Phone Commissions Comp Time Is a bonus offered? Who is entitled to bonuses? Does such a thing exist? How much? Are employees entitled to a cell phone/blackberry? Do commissions exist? What percentage? How are they earned How many days/hours/etc. are offered to employees? Is flex time offered? How about summer hours? Job Offer Check List (cont.) Company Car Dental Dependent Care Employee Stock Ownership Plans and Employee Stock Purchase Plans Who, (if anybody is entitled)? Fully covered/partially? Gas? Mileage before another new car? Are orthodontics covered? How are deductibles and copays handled? Maximum covered? Who’s entitled? What’s the amount of coverage per dependent? Who’s entitled? On what dates are they offered? Percentage discount? Job Offer Check List (cont.) General General Benefits General Expenses Health Health Clubs Is there anything else I should be aware of? How much am I expected to contribute? Does it include my family, or just me? What’s considered business related? Are they all covered? Preferred Provider Organization (PPO)? Health Maintenance Organization (HMO)? What are the deductibles, co-pays, exclusions and maximums? Are health club fees covered? Who’s entitled to these benefits? Job Offer Check List (cont.) Laptop Life Insurance Long-term Disability Overtime Parking Do employees use desktops or laptops? How much can you purchase? Is it contingent upon salary? When does it begin? How long does it last? What amount is covered? Is there paid overtime? After how many hours daily/weekly? Is there on-sight parking? If not, are parking fees covered? Total amount covered by company? Job Offer Check List (cont.) PDA Pension Performance Review Profit Sharing Personal Digital Assistant (PDA)…do employees get one? Does the company provide a pension, as companies use to do? How often do performance reviews take place? Who reviews you? Who, (if anybody) gets to participate? Is it possible to review the history of the company’s profit sharing program throughout the years? Job Offer Check List (cont.) Promised Increases Relocation Report To Salary Review Short-term Disability During the first 5 years of employment, what % increase, (if any) can I expect? Are relocation expenses covered? What is included? Is there a maximum amount covered? To whom will I report? Is it the same person who was mentioned in the job posting? If not, why not? How often are salary reviews provided? After an injury or surgery occurs, how soon does Short Term Disability begin? What is the % of coverage? How long will it continue? Job Offer Check List (cont.) Sick/Personal Days Signing Bonus Start Date Stock Options Who’s covered? Exempt / non-exempt? How many days are covered? To what degree? For how long? Are signing bonuses provided? Do those who provided the posting also get a bonus? How much for each? Are there any conditions affiliated to this? Can I begin earlier or later than the posting date provided? Are all employees entitled to stock options? What % can be purchased? How are the options to purchase stock determined? Job Offer Check List (cont.) Title Training Travel Tuition What title will I be provided if I accept employment with your firm? Who will be training me? Who approves the training? When traveling, what expenses are covered? Which are not? Is there a percentage? Can spouses travel with you? Are they covered monetarily? How often? If I take advanced education courses, is tuition covered? To what percentage? Job Offer Check List (cont.) Vacation Vision Care 401K How much is provided? Is it possible to provide more? What type of flexibility is there? How often are you granted additional days/weeks vacation? How often are exams provided? Am I able to see an ophthalmologist instead of an optometrist? Are glasses, contacts, lasik or implants covered? Maximum coverage? What is the maximum contribution amount? How much is the company willing to match? To what percentage? Maximum? Job Offer Check List (cont.) Accidental Death Base Salary Student Loans How much is the family entitled to if there’s a case of accidental death? What types of accidental deaths are covered? Cost to me? How often can I expect to be paid…monthly, bi-weekly or weekly? Ask if the company is willing to ‘trade-off’ student loan payments in return for less salary or weeks of vacation within a set number of years. Job Acceptance & Negotiating Tips If you’re still at the interviewing stage, attempt to defer questions regarding salary compensation at least twice before providing your actual current/past salary. First and foremost, ask for the final offer in writing. NEVER negotiate until you have an offer (in writing) in your hands. Request that ALL negotiating be done face-toface, never by telephone or email. Remember that benefits are NOT part of the total compensation package; however, a bonus is. Job Acceptance & Negotiating Tips (continued) Local Employment – You should provide the company with an answer about whether or not you accept the offer within 24 hours. Relocation – If you will need to relocate in order to accept a job, it is proper to take between 3-5 days to accept an offer. Companies realize that there will be many points to discuss as a family. NOTE: Companies have the right to rescind employment offers if you take too long to provide them with an acceptance or rejection to their offer. Job Acceptance & Negotiating Tips (continued) If you’re applying to a job posted on the internet and it’s imperative to provide a current/former salary, try placing a “1” or the word “negotiable” in the box . When you’re speaking to a Human Resources Manager, be sure to speak about how you can add value to the organization. Job Acceptance & Negotiating Tips (continued) If in doubt about who might be interviewing you, ask if they happen to be a recruiter or the actual hiring company. If the recruiter is outsourced, request that an email be sent (if communication /the accent) keeps you from understanding questions. Job Acceptance & Negotiating Tips (continued) Be sure to ask for a sign-on bonus (with taxes considered into the contract) if you have to wait for months before you’re covered by health and/or dental insurance. This will help to compensate their individual costs to you. NOTE: Be sure to ask for NET compensation because the company will naturally GROSS up the amount! Job Acceptance & Negotiating Tips (continued) Additional NOTE: Bonuses are ordinarily taxed at a rate of 28% by the government. “Internal” packages are also available . If you’ve been promoted (as a current employee), and you’ve been asked to move to a new location…you have the right to negotiate for: - Trips home - Airfare expenses - Family travel - Etc. Negotiating Objectives There are processes involved in job negotiation. If you’re newly graduated from college, a recently displaced professional (due to corporate downsizing), or if you’re simply seeking a new position, you’ll need to become familiar with the steps required to acknowledge offers prior to accepting them and also how to place yourself into win-win situations. Example Of A ‘Branding Statement’ ’30-Second Commercial’ Hi! My name is Sherry Thrush, and I’m an established executive assistant, with 20+ years business experience serving CEO’s, Presidents, CFO’s and VP’s of Fortune 500 companies. The last 18 years were spent at the Hanesbrands, formerly Sara Lee Branded Apparel . My core strengths include : problem solving, tenacity, solid communicating, dexterous writing abilities, and a proficiency for multi-tasking. I’m able to maintain multiple executive calendars simultaneously, arrange appointments, harmonize travel arrangements, liaise with customers, synchronize the preparation of long-range and annual operating plans, and run the company office. Hiring Indicators “This is where you’ll be sitting.” “I believe that you’re going to like it here.” “The team is looking forward to working with you, and so am I.” Negotiating Overview Is negotiating really necessary? Why bother negotiating? With whom do I negotiate? After what sets of circumstances do I wait before starting the negotiating process? Negotiating Builds a relationship between you and individuals at the company proposing to hire you. Helps you gauge/measure the relationship you’ll share with your new employer, (if you decide to accept the offer). Negotiation helps you to evaluate a favorable outcome between the offer you’re being presented and your ‘ideal position’. Negotiating Tools Confidence – don’t allow stress to supersede the negotiating process. Flexibility – be willing to compromise. Patience – be willing to listen; don’t talk yourself out of a job. Keep a positive attitude – ensure the perspective company that you’ll be beneficial to the organization. Negotiating Tools - continued Preparation – If a company fails to provide you with items from your ‘check list’, be willing to offer constructive solutions. Be tenacious where problem solving is concerned. Be flexible and willing to work toward a win/win situation. Reality – Check into the salaries that other professionals are receiving for similar experience and education. Don’t over or under-value your worth. Negotiating Steps Never discuss your job offer ‘check list’ before receiving a written offer. Be sure to examine the offer carefully. Compare what’s being offered to what you’d like to receive. Consider your goals, any possible tradeoffs, and what you’re willing to ULTIMATELY walk-away with. Negotiating Steps - continued Insist upon negotiating in person. (The only exception to this rule would be if there’s an emergency keeping the employer offsite, or a personal tragedy.) If you’re unsatisfied with the offer, you’re allowed to ‘counter’ offer. Remember, once you’ve received an offer in writing, you’re considered valuable by the company. This is the time to speak up. Negotiating Steps - continued Continue to negotiate as long as each of you are compromising. Once each of you are happy with the terms of the agreement, ensure that the final offer is presented to you in writing. At that point, you can endorse the document and determine a starting date. Salary What if it’s mandated that you discuss salary, and the money you’re currently receiving is too much or too little? How To Handle Salary Questions REMEMBER!!!! It’s all about your viewpoint and approach. - If questioned about current or past salary, must I tell them? OR How To Handle Salary Questions continued It’s wise to attempt to postpone discussions relating to salary until a written offer has been presented because salary should be based upon worth…and it should be competitive with the salaries of other employees living in the area. It should be fair, NOT based on prior salary. Employer’s Interest vs. Your Experience Compromised Salary NOTE: The compromised salary will most likely by a midpoint of the salary scale. Screening 1st Interview 2nd Interview 3rd Interview Written Offer Maximum Market Value New graduates with limited experience or people with no experience in a particular position receive the minimum salary…unless they negotiate higher! Mid Point Only the EXTREMELY qualified employees or those with very long periods of employment reach this point. Mid Point For Fully-Qualified Employees Hiring Range Minimum Recognize/Acknowledge Offer Enthusiastically thank the employer for his/her time during the interviewing process. Do NOT accept or negotiate ANYTHING at this time. Elucidate/clarify the salary, benefits, responsibilities and results you remember from the interview with the employer. Recognize/Acknowledge Offer continued If additional details are required, this is the time to ask for clarification. Reiterate your enthusiasm relating to the position. Request a written offer, but (once again), do NOT negotiate the terms of employment until you’ve had time to assess the document. Dig-In Your Heels And Negotiate! Enthusiastically let the employer know that you’ve considered the offer. Stress your desire for a win-win contract, stating the areas about which you agree and discussing those about which you have concerns. Once each of you are in agreement, accept the offer, get it in writing and determine a starting date. Tips Don’t balk about negotiating terms for employment, and keep your current/past salary private as long as possible. Salary offers should NEVER be accepted immediately. When negotiating, always speak about your skills, experience and responsibilities instead of making the conversation evolve around your needs. Tips - continued Your initial negotiations should center around money….first regarding your current situation, and then about 6 months, one year, etc. from now. Automatic yearly increases and changes of title can now be discussed too. Remember that negotiating is about now (and the future). Avoid Blunders Make sure to do your ‘homework’!!! If you don’t take care of yourself, nobody else is going to do it for you. Know what you want (and need) and be prepared to discuss those points with the employer. Ensure that you consider ALL benefits, monetary and otherwise! This IS the time to negotiate! Must Haves vs. Not Necessary’s Remember that EVERYTHING is negotiable. Remain friendly and enthusiastic. If you wish to control the discussion, do your homework and determine what you want and need. Go to salary.com for information regarding your geographic region and job responsibilities. Signing bonuses or shorter performance review timeframes can be a contingency plan if your initial desires are denied. Be prepared to turn down the offer, but burn no bridges. Be congenial.