The Risk Management Association
Membership
The Risk Management Association
Who Can Join RMA?
The Risk Management Association
Membership Types
There are two types of
RMA Membership:
• Institutional
• Individual
Institutional
Membership
• Banks, thrifts, investment banks, insurance
companies, regulatory and supervisory
authorities, government and quasi-government
entities.
• Canadian credit unions, but not U.S. credit
unions.
• Dues based on the total assets of the
institution.
Individual
Memberships
• Associate
 Only an employee of an Institutional member of RMA may
become an Associate.
 Annual Associate membership dues:
o $75.
o Chapter fees are additional (if applicable).
• Continuing Associate
 Former Associates who have moved to nonmember institutions.
• CRC Associate
 Individual member who has passed the CRC exam and is with a
nonmember bank.
Other Individual
Memberships
• Professional Members
 Individuals from the nonbank financial services
industry (finance/leasing companies).
 Individuals from professional services firms
(accounting, law, consulting, appraisal, etc.).
Other Individual
Memberships (cont.)
• Academic
 Professors teaching risk management full-time
at accredited institutions.
• Student
 Full-time student with risk management major
(business, finance, accounting, etc).
Benefits of Membership
The Risk Management Association
Institutional Membership
Benefits
• Two individual Associate memberships: Senior
and Alternate.
• Annual Statement Studies.
• RMA member pricing on all products and
services for entire organization.
• Industry Best Practices.
• Invitations to specialized round tables.
Individual Membership
Benefits
Associate member pricing.
RMA Journal subscription/digital Journal.
Free downloads of articles and study packs.
Regulatory Insider – regulatory and industry
updates.
• Member roster*.
• Free downloads of studies (surveys).
• Opportunity to serve on a local or national
board, council, or committee.
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Chapter Tips: Membership
Recruitment
The Risk Management Association
Chapter Tips: Types of Membership
• Institutional membership does not automatically
make you an individual (associate) member
• Professional members provide diversity, expertise,
and networking opportunities
• Academic and student memberships can build
non-traditional connections with the educational
community
• TIP – Individual memberships of all types are an
under-utilized opportunity for most chapters
(“low-hanging fruit”)
Chapter Tips: Membership Campaign
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Ongoing throughout the year
Use as a motivational tool
Offer local incentives
Utilize Board member contacts
Work closely with RMAHQ and your Regional
Manager
Chapter Tips: Recruitment Tools and
Tips
• Identify “unreached” institutions
• Consider a broader geographic base if
appropriate
• Target institutions who have recently begun to
increase attendance in meetings
• Identify institutions who were former members
• Consider non-member banks who have recently
hired a former RMA associate from another bank
(utilize this person as an advocate)
• Offer a complimentary meeting at no cost to
non-members at least once per year
Chapter Tips: Membership Retention
The Risk Management Association
Information & Communication
• Information is powerful
• Communicate with members regularly
• Publish regular newsletters to communicate
key chapter activities and recognize members
• Use various channels of communication
• Use the slide deck at chapter meetings to
communicate information about RMA
Personal Touch
• Make your members feel important and
appreciated
• Recognize members in newsletters or at
meetings
• Develop a “new member’s welcome packet”
• Make sure members know the key chapter
personnel/officers
• Assign board members to personally welcome
new members at chapter meetings
Personal Touch
• Involve members as much as possible
• Programs need to focus on relevant
topics/speakers
• Conduct periodic surveys of members to
insure that their needs are being met
• Listen to suggestions from the members
RMA Member-Get-a-Member
Program
The Risk Management Association
RMA Member-Get-a-Member Program
• Members recruiting new members
• All Associate and Professional members
are eligible
• Enroll to become a “Liaison”
– Form available in brochure
– Or register online
• New member must fill in the “referred by”
line on the application
RMA Member-Get-a-Member Program
• Program runs from August 1 through June
30
• Different award levels based on number of
recruits
• Liaisons (One Star and above) will be
recognized in The RMA Journal and the
website
RMA Member-Get-a-Member Program
All liaisons who achieve a One Star level or
above, will receive a special membership
card and a special gift.
Award Levels:
•One Star Liaison – 5 recruits
–10% discount on RMA products/Open
Enrollments
–$10 Starbucks Gift Card
RMA Member-Get-a-Member Program
• Two Star Liaison – 10 recruits
– 10% discount on RMA products/Open Enrollments
– $25 Amazon Gift Card
– Free individual membership for a year
• Three Star Liaison – 15 recruits
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10% discount on RMA products/Open Enrollments
$50 Amazon Gift Card
Free individual membership for a year
Free registration and recognition at RMA Annual
Conference
RMA Member-Get-a-Member Program
• Four Star Liaison – Top Recruiter (min
achievement of Three Star level to be
eligible)
– All awards of the Three Star Liaison
– Free registration and 2 nights hotel stay at
RMA Annual Conference
– Plaque awarded at RMA Annual Conference
– Invitation to Chairman’s Dinner at RMA
Annual Conference.
Chapter Membership Campaign
The Risk Management Association
Chapter Membership Campaign
• Institutions
– Chapter recruits new institutions year round
• Campaign runs June 1 – May 31
– No need for special application, chapter
automatically receives credit for new recruits
– Chapter gets a $100 rebate for banks recruited
June through January and a $50 rebate for banks
recruited February through May
– Chapter gets a $100 rebate for banks that renew
in the second year.
Chapter Membership Campaign
• Individuals
– Chapters will earn STAR points based on net
increase of individual members
• 200 points for a net positive number of total
individuals
• Top chapter in each region with the largest net
increase of individual members receives a 5%
bonus on their total STAR points
Chapter Membership Campaign
• Chapters will receive a monetary rebate
based on net % increase in total
individual members:
– 2% - 9.9% = $100 rebate
– 10% - 19.9% = $200 rebate
– 20% - 30% = $300 rebate
RMA Chapters
The Risk Management Association
RMA Chapters
• The face of RMA. To many members, the
chapters are RMA.
• Run by local volunteers.
• 109 active chapters in North America.
• Four international chapters.
• Independent entities.
What Do Chapters Offer?
• General membership
meetings.
• Networking events.
• Educational events –
open enrollments and
locally developed
courses.
• Round tables.
• Affinity group meetings
(Young Professionals,
Compliance, Women in
Banking).
• Scholarships.
• Charity events.
• University activities.
• Internship programs.
RMA Regions
Puerto Rico –
Laurie Foster
Hong Kong, Singapore,
Australia –
John Baier
Northeast Region – Mango
Central Region – Martin
Southeast Region – Munro
Western Region – Jester
Chapters & Community Banks
Chapter Resources
The Risk Management Association
Chapter Resources
• Regional Managers.
• STAR Report –
planning tool.
• Chapter websites.
• Toolboxes.
• Templates.
• Cosponsored open
enrollments.
Membership lists.
• Sample chapter
bylaws.
• D&O liability
insurance referral.
• Information regarding
IRS regulations.
• Chapter Leaders
Conference.
•
Regional Managers
Chapters and
Community Banks
• Central Region:
Laura Martin
• Northeast Region:
Mike Mango
• Southeast Region:
Cindee Munro
• Western Region:
Erin Jester
Large Banks
• Central Region:
Jeff Thormann
• Northeast Region:
Bill Truscott
• Southeast Region:
Laurie Foster
• Western Region:
John Baier
The STAR Report:
A Planning Document
STAR = Strategies to Achieve Results
Six Sections:
• Planning and Leadership
• Programming
• Membership
• Communication
• Reporting
• Education
Chapter Awards:
• Platinum
• Gold
• Silver
• Bronze
The STAR Report:
A Planning Document (cont.)
• The RMA fiscal year is
September 1 to August 31.
• Minimum point levels are
required for each chapter
award level.
• Chapter awards are
announced at RMA’s Annual
Conference each October.
• Each chapter should hold a
planning meeting before
August each year.
Chapter Websites
• RMA has created a website for each chapter.
• The chapter can manage it on their own, or send
information to HQ for updates.
• Chapters can post meeting notices, newsletters,
chapter contacts, past events, membership
applications, and affinity group information.
• Chapter open enrollment courses will automatically
feed to the chapter site.
Chapter Websites (cont.)
RMA Jargon
• RM = Regional Manager.
• RE = Regional Executive (former title of RM).
• Tick Tock (scheduling your educational courses).
• OE = open enrollment (educational courses).
• HQ = Headquarters.
• LDP = Lending Decision Process.
• CSCS = Credit Skills Certificate Series.
• RMA U = RMA University.
Chapter Leaders Conference
• Annual conference for chapters – registration and
two nights hotel stay covered by HQ.
• Provides chapters with leadership skills,
networking opportunities, and tools to effectively
run a chapter.
• Up to three chapter board members from each
chapter can attend at no cost.
• Average attendance of 250.
Open Enrollments
• Chapters select courses and obtain a facility.
• Chapter provides snacks and refreshments.
• Chapter welcomes group and introduces
instructor.
• RMA HQ schedules the course and instructor.
• RMA HQ develops marketing material, sends
national emails and course catalog.
• Chapter markets course to local participants.
Open Enrollments (cont.)
• Tick Tock (course selection catalog) is sent to chapter in
spring.
• All courses must have a minimum of seven registrants
three weeks prior to the course date to avoid
cancellation (12 for Analyzing Construction
Contractors).
• Chapter receives royalties from RMA HQ: $15 per
person, increasing to $25 per person if more than 15
people are registered for the course (royalties are paid
per day of class).
The Risk Management Association
Then and Now
Mission Statement
RMA is a member-driven professional association
whose sole purpose is to advance sound risk
principles in the financial services industry.
RMA helps our members use sound risk principles to
improve institutional performance and financial
stability and enhance the risk competency of
individuals through information, education, peer
sharing, and networking.
RMA History
• Founded as the Robert Morris Club in 1914 to facilitate the
exchange of credit information.
• Became the Robert Morris Associates:
– Named for American patriot Robert Morris.
• Signer of the Declaration of Independence.
• Principal financier of the Revolutionary War.
• Organizer of the first national bank, Bank of North
America.
• Helped establish our country's banking system.
• In 1916, RMA adopted Code of Ethics, which is now Principles
for the Exchange of Commercial Credit Information.
RMA Today
• 2,500 institutional members:
– Banks of all sizes.
– Nonbank financial institutions.
• 16,000 RMA Associates:
– Relationship managers
– Credit officers
– Risk managers
– Other financial services professionals with responsibilities
related to the risk management function.
• 122 chapters: North America, Asia, Australia, and Europe.
RMA Today (cont.)
• Provides premier risk management services :
– ERM, credit, market, and operational risk.
– Best practices
– Education
– Publications, including The RMA Journal.
– Conferences, forums, and round tables.
– Industry data, including eStatement Studies.
– Regulatory Compliance
– Securities Lending
RMA’s Structure
• RMA’s board, councils, and committees act as
consultants, judges, recruiters, reviewers, and
advisors while carrying out RMA’s mission and
contributing to the value of RMA membership.
• RMA Board of Directors.
• Officers.
• Seven councils.
• 11 committees.
RMA Values
• Caring: Includes community outreach
programs.
• Integrity: We deliver on our promises.
• Teamwork: We work in a collaborative
environment resulting in the best products
and services for our members.
• Excellence: We deliver value to our members.
• Pride: We celebrate our contributions to our
members.
RMA Member Relations Staff
Bill Githens
Donna Shields
Executive Assistant
President & CEO
Member Relations
Lisa McBride
Jack Harcourt
Director, Chapters & Community Banks
Director, Large Banks & International
Central Region
Laura Martin, Manager
John DiPompeo, Admin.
Northeast Region
Mike Mango, Manager
Rosemarie Casler, Admin.
Southeast Region
Cindee Munro, Manager
John DiPompeo, Admin.
Western Region
Erin Jester, Manager
Rosemarie Casler, Admin.
Anna Shuman
Admin.
Supervisor
Debbie Trexler
Seminars
Coord.
Central Region
Jeff Thormann, Manager
Erin Wible, Admin.
Northeast Region
Bill Truscott, Manager
Erin Wible, Admin.
Southeast Region
Laurie Foster, Manager
Erin Wible, Admin.
Western Region & Asia
John Baier, Manager
Stacy Forcina-Read, Sr. Admin.
Europe
Mark Heaton, Manager
Stacy Forcina-Read, Sr. Admin.
Stacy
ForcinaRead
Sr. Admin.
Coord.
Products and Services
The Risk Management Association
RMA Products and Services
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eMentor
Diagnostic assessments
Credit Skills Certificate Series.
RMA University Online – LDP and CRE LDP.
In-house training.
Forums and specialized training.
Credit Risk Certified (CRC).
eMentor
The Risk Management Association
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Industry reports
Credit considerations
Best practices
Fundamentals exam
Regional data
Case studies
Statement Studies
Templates
The Diagnostic Assessment
The Risk Management Association
Diagnostic Assessment
• Used to determine training needs within an
institution.
• Online Web-based delivery.
• Scores: significant, moderate, acceptable.
• Remediation links through eMentor or
through use of OEs and other training
methods.
C&I Diagnostic Assessment
• 160 questions
• Suggested minimum of 24 months experience.
• Seven major assessment areas:
– Financial Accounting
– Risk Assessment
– Financial Statement Analysis
– Cash Flow Analysis
– Loan Structuring
– Legal and Documentation Issues
– Problem Loan Management
CRE Diagnostic Assessment
• 60 test questions.
• Suggested experience of 18–30 months.
• Six major assessment areas:
– Types of CRE Loans, Risk Areas, and Performance
Drivers.
– CRE Underwriting Process.
– Financing and Monitoring Different Types of
Properties.
– Understanding and Evaluating Leases, Appraisals, and
Environmental Assessments.
– Loan Structure and Documentation Considerations.
– Construction Lending.
Certification and Certificates
The Risk Management Association
Credit Risk
Certified (CRC)
• Confirm your credit risk management expertise.
• Differentiate you from your peers.
• Enhance your personal and professional value within
the world of credit and lending.
• Offered twice per year.
• 126 (128 Canadian version) multiple choice
questions/5.5 hours.
• 45 hours of continuing education every three years.
Credit Skills
Certificate Series (CSCS)
• Formal validation of credit and lending skills.
• Easy-to-follow program – the courses and
levels are clearly outlined.
• Demonstrated readiness to assume everincreasing levels of responsibility.
• Enhanced self confidence.
• Distinction of being among the best.
Credit Skills
Certificate Series (CSCS)
• CSI: Introductory Credit Risk and Lending.
• CSII: Intermediate Credit Risk and Lending.
• CSIII: Advanced Credit Risk and Lending:
– Track One: Advanced Real Estate.
– Track Two: Advanced Credit and Lending.
RMA University Online
The Risk Management Association
RMA University Online
• Lending Decision Process – six series of
courses (17 total courses).
• CRE Lending Decision Process – six series of
courses (14 total courses).
• Interactive tutorial available at www.rmahq.org
(select RMA University Online, then select
Lending Decision Process).
Lending Decision
Process (LDP)
• Series 1: Industry, Management, and Economic Influences.
• Series 2: Interpreting Quality of Financial Reports and
Accounts.
• Series 3: Analyzing the Company's Financial Performance
and Condition.
• Series 4: The Cash Cycle, Seasonality, and Discovering
Borrowing Causes and Repayment Sources.
• Series 5: Analyzing Cash Flow Statements to Measure
Long-term Repayment Ability.
• Series 6: Using Financial Projections to Fine Tune the
Credit Analysis.
CRE Lending Decision
Process (CRE LDP)
• Series 1: Types of CRE Loans, Risk Areas, and
Performance Drivers.
• Series 2: The CRE Underwriting Process.
• Series 3: Financing Different Types of Commercial
Properties.
• Series 4: Understanding and Evaluating Leases,
Appraisals, and Environmental Assessments.
• Series 5: Loan Structure and Documentation
Considerations.
• Series 6: Construction Lending.
Web Seminars
and Audio Conferences
• A series of specialized recorded Web
seminars.
• Operational risk Web seminars.
• Risk Management Audio Conference Series.
• Regulatory and legislative updates.
Classroom Training
The Risk Management Association
In-House Training
(In-Banks and Publication Purchases)
• Ideal for banks with a need to train
approximately 20 people.
• RMA instructor sent to the institution.
• Can tailor to meet bank’s needs.
• Customization also available.
Open Enrollments
• Held in various cities across North America.
• Scheduled by the chapter based on the needs
of the market.
• Most classes are one day long; some two-day
classes.
• Week-long Lending Academy.
Forums
Specialized Training
• Real Estate Appraisal Managers Forum
• Commercial Real Estate lending Forum
• Loan Operations Managers Forum
• Loan Review Department Managers Forum
• Credit Department Managers Forum
• Health Care Lending Forum
• ERM Forum
• Operational Risk Forum
Workshops and
Other Specialized Training
• Credit Department Managers Workshop
• Credit Portfolio Management Workshop
• The Risk Management School
• Liquidity Risk and Asset Liability Management
Seminar
• Operational Risk Management Discussion
Group
Risk Disciplines
The Risk Management Association
Enterprise Risk
Management (ERM)
Enterprise risk management (ERM) is a framework to
reduce earnings volatility through a robust risk
governance structure and strong risk culture,
supported by sound risk management capabilities. It
is the organization’s enterprise risk competence—
the ability to understand, control, and articulate the
nature and level of risks taken in pursuit of business
strategies—coupled with accountability for risks
taken and activities engaged in, which contributes to
increased confidence shown by stakeholders.
ERM Events and Offerings
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The Risk Management School.
ERM Seminars.
ERM forums and round tables.
ERM workbooks:
– Risk Appetite
– Stress Testing
– Governance
– More to come
The Advanced
Risk Management Program
at the Wharton School
• Two-week risk management program offered
at the Wharton School (2 one-week sessions).
• Focuses on credit, market, operational,
business, strategic, and reputation risks.
• Designed for risk managers and executives on
track for broader assignments.
Credit Risk
• Annual Risk Management Conference.
• Risk Management Audio Conference Series.
• Round tables.
• Forums.
• Web seminars.
• Credit Risk Certification.
• Credit Skills Certificate Series.
Operational
Risk Offerings
• GCOR – annual Governance, Compliance and Operational
Risk Conference (Boston).
• OpRisk Forum, held in conjunction with the Annual
Conference.
• ORMDG – Operational Risk Management Discussion Group
(Chicago, San Francisco, Philadelphia, Charlotte).
• Advanced Operational Risk Class.
• Operational Risk Experience Class.
• Detecting and Preventing Fraud in Commercial Lending.
• Operational Risk for Regional and Community Bankers.
Operational
Risk Offerings (cont.)
• Web Seminars
– Key Risk indicators: What They Are and Why You Need Them
– Operational Risk: An Overview
– Practical Approaches to Operational Risk Management for
Regional and Community Banks
• AMA Group
• Operational Risk: An Interactive Introduction
Computer-based interactive instruction course designed for any
individual or small institution interested in an introduction to or an
overview of operational risk management.
• Industry position papers.
• Meetings with Fed, OCC, FDIC, and CFPB.
Operational Risk
Benchmarking
• Operational Risk Round Table Series (invitation-only;
by bank’s asset size).
• Range of practice surveys:
– Scenario Analysis Range of Practice.
– KRI survey.
– Data and Capital Range of Practice.
– Fiduciary Risk.
• Operational Risk E-Newsletter (for members only).
Regulatory Compliance
With a finger on the pulse of the financial services
industry, RMA acts as a liaison between
institutions and bank regulatory agencies to bring
you the latest updates, meeting often with industry
regulators to discuss issues of mutual concern.
As a not-for-profit, professional association, RMA
does not lobby on behalf of the industry.
Regulatory Compliance (cont.)
• Regulatory Insider.
• Regulatory Roundup – eNewsletter.
• RMA Capital Working Group.
• Response to notices of proposed rulemaking
(NPR).
• Regular visits with regulatory agencies.
Thank You!
The Risk Management Association