Help! I Don’t Speak Housing!
MATTIE LORD
MLORD@UMOM.ORG
Introducing UMOM
UMOM New Day Centers mission
is to provide homeless families
and individuals with safe shelter,
housing and supportive services
to assist them in reaching their
greatest potential.
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Established in 1964
$11M Annual operating budget
Privately fundraise 50%
178 employees
Served 6,000 people last year
Serve greater Phoenix
area/Maricopa County
Watkins Basic Needs Shelter
Basic shelter
Congregate
living
Capacity:
120 single
women
17 families
New Day Centers Campus
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Performance
• emergency shelter - 45% exit
to permanent housing
• transitional shelter - 70% exit to
permanent housing
• rapid rehousing - 85% sustain
permanent housing after
assistance ends
Capacity
81 units of family
emergency shelter
50 units of family
transitional housing
75 units of rapid
rehousing for families
61 units of permanent
supportive housing
Permanent
Housing
• 212 affordable
family units
• 80 affordable units
for seniors
• 61 units of PSH
• 45 for families
• 16 for singles
RESEARCH
THE SINGLE
GREATEST
INTERVENTION IS
TO MOVE THE
FAMILY INTO
PERMANENT
HOUSING.
We have to help families move from temporary
situations to permanent housing.
Shelter
Housing
7
HEARTH
• ENACTED IN 2009
• REAUTHORIZES THE MCKINNEY VENTO
HOMELESS ASSISTANCE ACT
• HOMELESS EMERGENCY ASSISTANCE AND
RAPID TRANSITION TO HOUSING
• CALLS FOR PARADIGM SHIFTS IN THE
INDUSTRY FOR HUD PROGRAMS
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Outcomes
Coordinated Access and Assessment
Targeting resources
HEARTH Outcome Measures
 Reduce the # of people experiencing homelessness
for the first time; (prevention)
 Reduce the overall # of people experiencing
homelessness; increase exits to permanent housing
 Reduce length of homelessness

20 days (ultimate goal); 10% reduction per year
 Reduce the rate of return to homelessness to 5%
 Increase jobs and income growth for people
experiencing homelessness
 Provide access to services within the entire
geographic area
Outcomes - Then
Focus on Outcomes - Now
Homeless Definition
INDIVIDUALS AND FAMILIES DEFINED AS HOMELESS UNDER THE
FOLLOWING CATEGORIES ARE ELIGIBLE FOR ASSISTANCE:
CATEGORY
CATEGORY
CATEGORY
CATEGORY
1
2
3
4
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LITERALLY HOMELESS
IMMINENT RISK OF HOMELESS
HOMELESS UNDER OTHER FEDERAL STATUTES
FLEEING/ATTEMPTING TO FLEE DV
“Literally
homeless”
Individual or family who lacks a fixed, regular, and
adequate nighttime residence, meaning:
(i)
Has a primary nighttime residence that is a public
or private place not meant for human habitation;
(i)
Is living in a publicly or privately operated shelter
designated to provide temporary living
arrangements (including congregate shelters,
transitional housing, and hotels and motels paid
for by charitable organizations or by federal, state
and local government programs); or
Category 1
Eligible for:
Street Outreach
Emergency Shelter
Rapid Rehousing
Support Service Only
Safe Haven
Transitional Housing
Permanent
Supportive Housing
(ii) Is exiting an institution where (s)he has resided
for 90 days or less and who resided in an
emergency shelter or place not meant for human
habitation immediately before entering that
institution
“Imminent
Risk of
Homeless”
Category 2
Eligible for:
Emergency Shelter
Prevention
Support Services Only
Transitional Housing
Individual or family who will imminently lose their
primary nighttime residence, provided that:
(i)
Residence will be lost within 14 days of the date of
application for homeless assistance;
(ii) No subsequent residence has been identified; and
(iii) The individual or family lacks the resources or
support networks needed to obtain other
permanent housing
“Homeless
Under Other
Federal
Statutes”
Category 3
Eligible for:
Emergency Shelter
Prevention
Support Services Only
Transitional Housing
(with special approval
from HUD)
 Unaccompanied youth under 25 years of age, or
families with children and youth, who do not
otherwise qualify as homeless under this
definition, but who:
Are defined as homeless under the other listed
federal statutes;
(ii) Have not had a lease, ownership interest, or
occupancy agreement in permanent housing
during the 60 days prior to the homeless
assistance application;
(iii) Have experienced persistent instability as
measured by two moves or more during in the
preceding 60 days; and
(iv) Can be expected to continue in such status for an
extended period of time due to special needs or
barriers
(i)
“Fleeing/
Attempting to
Flee Domestic
Violence”
Category 4
Any individual or family who:
(i) Is fleeing, or is attempting to
flee, domestic violence;
Eligible for:
Street Outreach
(i) Has no other residence; and
Emergency Shelter
Rapid Rehousing
Prevention
Support Services Only
Transitional Housing
Permanent Supportive
Housing
(i) Lacks the resources or support
networks to obtain other
permanent housing
USICH
UNITED STATES INTERAGENCY COUNCIL ON
HOMELESSNESS
SET GOALS:
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END VETERAN HOMELESSNESS BY 2015
END CHRONIC HOMELESSNESS BY 2015
END YOUTH HOMELESSNESS BY 2020
END FAMILY HOMELESSNESS BY 2020
SET A PATH TO ENDING ALL HOMELESSNESS
HUD’s Continuum of Care
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HUD’S CONTINUUM OF CARE (COC) SYSTEM IS
DESIGNED TO ADDRESS THE CRITICAL PROBLEM OF
HOMELESSNESS THROUGH A COORDINATED
COMMUNITY-BASED PROCESS OF IDENTIFYING
NEEDS AND BUILDING A SYSTEM TO ADDRESS THOSE
NEEDS.
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A REGIONAL OR LOCAL PLANNING BODY THAT
APPLIES FOR, DISTRIBUTES, & COORDINATES HUD
HOMELESS ASSISTANCE FUNDS IN A GEOGRAPHIC
AREA.
Continuum of Care – Education provisions
 Continuum of Care plans must describe how they will collaborate with
LEAs to identify families, and how families and youth will be informed
of their eligibility for McKinney-Vento education services. Sec.
427(a)(1)(B)(iii)
 Agencies must certify that programs that provide housing or services to
families will designate a staff person to ensure that children are
enrolled in school and connected to appropriate services in the
community, including early childhood programs such as Head Start,
part C of the Individuals with Disabilities Education Act, and
McKinney-Vento education services. Sec. 304(b)(4)(D).
Continuum of Care – Education provisions
 Collaborative applicants for HUD Continuum of Care funding must
take the educational needs of children into account when families are
placed in emergency or transitional shelter and will, to the maximum
extent practicable, place families with children as close to possible to
their school of origin so as not to disrupt children’s education. Sec.
304(b)(7).
 Project applicants must demonstrate that their programs are
establishing policies and practices that are consistent with, and do not
restrict the exercise of rights provided by the education subtitle of the
McKinney-Vento Act, and other laws relating to the provision of
educational rights and related services to individuals and families
experiencing homelessness.
Continuum of Care - Funding
 Competitive programs funded:
Supportive Housing Program (SHP)
 Shelter + Care
 Rapid Rehousing
 HMIS
 Planning
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 Formula-based programs funded:
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Emergency Solutions Grant
 Funded only through renewals:
Transitional Housing
 Support Services Only
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Continuum of Care
Emergency
Shelter
Transitional
Housing
Permanent
Supportive
Housing
PROGRAM SELECTION
HOW DO WE DETERMINE WHICH
INTERVENTION TO ASSIGN TO EACH FAMILY?
WHO GETS WHAT AND WHY?
Progressive Engagement
Communitybased
Prevention
(Diversion and
Stabilization)
$1-2k per case
Rapid
Exit:
Relocation
$2-4k per
case
Up to 2-4
weeks
shelter
Housing
Stabilization
Service I
Relocation,
Critical Time
Intervention
CM, Temp
Rental Ass.
1 year shallow
rental subsidy
Housing
Stabilization
Service II
More
intensive
services, 1
more year of
Temp Rent
Ass.
Shelter exit
Shelter admission
Long-Term
Subsidy and
Service
Engagement
Transition
to
mainstream
systems
Matching the intervention to the family
Emergency
Shelter
Transitional
Living/
Extended
Shelter
Permanent
supportive
Permanent
affordable
housing
UMOM
Orientation
Assessment
Subsidized/
Section 8
Eviction
prevention
Rapid
Rehousing
COORDINATED ASSESSMENT
HOW DO WE TARGET THE COMMUNITY’S
RESOURCES?
WHAT HOUSING AND SERVICE ASSISTANCE
STRATEGY IS BEST FOR EACH HOUSEHOLD
OF THE SEVERAL SERVICES AVAILABLE?
Coordinated Assessment – HUD CoC
§ 578.7 Responsibilities of the Continuum of Care.
 (a) Operate the Continuum of Care. The Continuum of Care must:
 (8)In consultation with recipients of Emergency Solutions Grants
program funds within the geographic area, establish and operate
either a centralized or coordinated assessment system that provides
an initial, comprehensive assessment of the needs of individuals and
families for housing and services. The Continuum must develop a
specific policy to guide the operation of the centralized or
coordinated assessment system on how its system will address the
needs of individuals and families who are fleeing, or attempting to
flee, domestic violence, dating violence, sexual assault, or stalking,
but who are seeking shelter or services from non-victim service
providers. This system must comply with any requirements
established by HUD by Notice.
Assessing Housing Barriers
___ Head of Household is under 25
___ More than 3 children in household
___ Earns less than 30 % AMI
___ No income (2 points)
___ Employed less than 3 months
___ No high school diploma or GED
___ Felony (past ten years = 2 points; over 10 years ago = 1 point)
___ Misdemeanor (Class A, violent crimes, or drugs)
___ Money owed to a landlord
___ Money owed to a utility company for electricity, water, or gas
___ Past evictions (one = 1 point; 2 or more = 2 points)
___ Current or past involvement with child welfare
___ Additional credit problems (cable, phone, medical bills) that may
preclude obtaining housing
___ Mental health or substance abuse issues
F-SPDAT
 Family Service Prioritization Decision-Assistance
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Tool
Developed by Iain DeJong at OrgCode Consulting
Core Premise: Get the right household to the
right program at the right time to end their
homelessness, based upon evidence of
strengths, understanding of needs and
housing status.
Prescreen tool for triage
Full assessment for case management tool
F-SPDAT
Wellness
Housing
History
Risks
Socialization
& Daily
Functions
Family Unit
Homeless
Population – Not
Homogeneous
“Funnel” Of
Homeless Services
Intake &
Assessment –
Acuity Determined
Emergency Shelter
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TIME LIMITED, SHORT TERM
TYPICALLY 1-6 MONTHS
BASIC SERVICES
FUNDED BY ESG (NOT COC)
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NATIONALLY 28% EXIT TO PH
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UMOM:
120 DAYS, AVERAGE 81 DAYS
SERVICE RICH
EXITS TO PH: 45%
AVERAGE BARRIERS TO HOUSING: 6
Transitional Housing
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TIME LIMITED, MEDIUM TERM
MAXIMUM OF 24 MONTHS
SERVICE RICH, OFTEN INCLUDES CHILD CARE
HUD REQUIRES 65% EXIT TO PH
HUD TARGETS: SUBSTANCE USERS, DV, & YOUTH
UMOM:
2 YEARS, AVERAGE 313 DAYS
SERVICE RICH
EXITS TO PH: 70%
AVERAGE BARRIERS TO HOUSING: 7
Shift in Eligibility for Transitional Living
Then
Now
 Completion of ES program
 Significant barriers to
 Enrolled in a full time
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activity for at least 30 days
Program compliant
Demonstrated progress on
case plan goals
Clean drug screen
Have enough $ saved to
pay program fees
housing
 Barriers cannot
reasonably be resolved
in 120 days in
Emergency Shelter
 Absolutely no options
for permanent housing
in the community
Rapid Rehousing
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TIME LIMITED, MEDIUM TERM
RENTAL ASSISTANCE
MAXIMUM 5(SSVF) -18 (HUD) MONTHS
MONTHLY CASE MANAGEMENT
NATIONAL AVERAGE 85% EXIT TO PH
HUD TARGETS: ANYONE
UMOM:
AVERAGE 6 MONTHS
MONTHLY CASE MANAGEMENT
EXITS TO PH: 85%
AVERAGE BARRIERS TO HOUSING: 5
Permanent Supportive Housing
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NOT TIME LIMITED
LONG TERM – PERMANENT
HOUSING SUBSIDY & INTENSIVE SERVICES
HUD REQUIRES 85% HOUSING RETENTION
HUD TARGETS: DISABLED AND CHRONIC
UMOM:
NO TIME LIMIT
SERVICE RICH, 1:12 RATIO
AVERAGE BARRIERS TO HOUSING: 10
MUST MEET HUD ELIGIBILITY & NEED PSH
Which intervention?
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2.
3.
4.
EMERGENCY SHELTER
RAPID REHOUSING
TRANSITIONAL HOUSING
PERMANENT SUPPORTIVE
HOUSING
Match the Family to the Intervention
Isabel
25 YO single mother
2 children
Earns less than 30% AMI
Employed less than 3
mos.
 2 past evictions
 Owes money to utility
company
 Major credit problems
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Match the Family to the Intervention
Liz and Tom
 5 children
 No employment
 NO HS diploma/ GED
 Recent felony and
misdemeanors
 2 past evictions
 Major credit issues and wage
garnishments
 History of mental health and
substance abuse on and off for
10 years.
Match the Family to the Intervention
Sandra
 38 Year single mother
 Served 2 years in military
 Recently lost employment
 Earns less than 30% AMI
 2 previous evictions
 Received eviction notice
but still in unit
 Has resided in same
housing for 2 years
Match the Family to the Intervention
Marcus
 32 year old single dad
 2 children
 Employed less than 3
months
 Felony 10 years old
 past eviction
Match the Family to the Intervention
Michaela
 41 year old single mom
 3 children
 History of DV
 Receives sporadic child
support
 Recent multiple felonies
 History of substance
abuse
 Multiple shelter stays
Match the Family to the Intervention
Ava
 35YO single mother
 5 children (infant – 12years)
 Multiple shelter stays
 Traumatic brain injury
 Mental health issues
 No GED or H.S. diploma
 Felony conviction
 Son with serious emotional
issues
 History of addictions
Match the Family to the Intervention
Tracy
 Single mother
 3 children
 Multiple shelter stays
 History of DV
 Highest earning $7.50/hr;
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inconsistent work history
CPS involvement
Eviction history
Children’s father in prison
Active alcoholism – in denial
Other Housing Options
Low Income Tax Credit Housing
 An option for low income families
 Makes market rate housing “affordable” for families
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at 30-60% AMI
Rental rates are reduced due to local or state tax
credits
Typically mixed income properties
Must recertify annually; otherwise no time limit
Lease = Landlord Tenant Act applies
Section 8 (subsidized) Housing
 HUD program with Public Housing Authorities or private
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owners
Rent = 30% of income
Sex offenders & people with certain drug offenses are
ineligible
Other eligibility criteria determined by local PHAs
No time limit
Lease = Landlord Tenant Act applies
Project-Based
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Subsidy remains with the unit
 Housing Choice Voucher
 Subsidy remains with the family
 Family can select unit (based on FMR and inspection)
HUD VASH (subsidized) Housing
Collaboration with HUD, VA, and PHAs
Section 8 voucher
Available to families with veteran status
Referrals are made by the local VA
Must accept ongoing VA case management
Rent = 30% of income
Sex offenders and people with certain drug offenses are
ineligible
 Other eligibility criteria determined by local PHAs or
local VAMCs
 No time limit
 Lease = Landlord Tenant Act applies
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Public Housing
 HUD program - housing owned by Public Housing
Authorities (city or county)
 Rent = 30% of income
 Sex offenders and people with certain drug
offenses are ineligible
 Other eligibility criteria determined by local PHAs
 No time limit
 Lease with PHA = Landlord Tenant Act applies
For more information
Mattie Lord
Jeremy Rosen
 Mlord@umom.org
 jrosen@nlchp.org
 (602) 889-0671
 (202) 638-2535 x 104