Veterans` Program Staff Training

Veterans’ Program Staff Training
JVSG Program
Staff Roles & Responsibilities
 USDOL/VETS funded programs are those authorized under Title
38, as amended by P.L. 107-288 and
through the Jobs for Veterans
Act (JVA)
 Offer a noncompetitive Jobs for Veterans State
program to eligible veterans
Grants (JVSG)
 Offer competitive grants for veterans with special needs
 Provide Veterans’ program monitoring and training through service
reporting, desk audit tool, and Technical Assistance Visits to
provide guidance
 Homeless Veterans’ Reintegration Program (HVRP)
 Homeless Female & Family Veteran Reintegration
 Veterans’ Workforce Investment Program (VWIP)
 Transitioning Incarcerated Veterans’ Program (TIVP)
 VA work study program
 Vocational Rehabilitation & Employment (VR & E) program
Veterans Initiatives & Updates
With the expected return of Soldiers, Sailors and National Guard
members from Iraq and Afghanistan as well as an increase in
Military draw downs for all services, new initiatives and policies
are being established at the Local, State and National levels to
promote the continued employment of our Veterans
Veteran’s Program
 DEO administers the JVSG and services are delivered through RWB
One-Stop Career Centers
 From 7-1-11 to 6-30-12:
Veterans, Eligible Persons, and TSMs served – 110,505
Received Staff Assisted Services – 98,021
Referred to Employment – 57,541
Referred to WIA Services – 4,122
Received Intensive Services – 8,361
Entered Employment – 60,755 (54%)
 2012 - Florida’s workforce partners are placing, on average, more than
500 veterans into jobs each week.
Florida’s Workforce System
and Operation
Local Delivery
Workforce Florida,
Florida Department
of Economic
24 Regional
Workforce Boards
•Strategic Planning
•Research & Development
•Policy Direction
•Budget Approval
•Funding Allocations
•Chartering Regional Boards
•Local Workforce Board Plan
•Workforce System Performance
•Program Development & Guidance
•Performance Management &
•Federal Performance & Financial
•Compliance & Financial Monitoring
•Technical Assistance & Support
•Workforce Staff Training &
•Labor Market Statistics
•Operation of Local One-Stop Career
•Workforce Service Delivery to Job
Seekers and Employers
•Local Workforce Plan Development
& Implementation
•Local Compliance & Financial
Oversight and Accountability
•Local Workforce Performance &
Financial Tracking and Reporting
Office of Workforce Program Support
 Provide support services to Regional Workforce Boards
 Disseminate program information, guidance, training and technical
assistance, program monitoring, performance evaluation and federal
reporting, management of workforce contracts and grants and
financial systems and data tracking for workforce system.
 Manage the contract for Employ Florida Marketplace (EFM) system
and coordinate required system enhancements, etc.
DEO Staff at Local One-Stops
Chapter 445.009, Florida Statutes requires:
 Regional Workforce Boards enter into a Memorandum of
Understanding with DEO to govern the delivery of
employment services
 Employment services must be provided under the
guidance of the One-Stop operator
 Local management direct the day to day activities of DEO
 The Regional Workforce Boards determine how many
staff based on the amount of funding
Local Veteran’s Program
Florida’s One-Stop Career Centers are staffed with professionally trained
Local Veterans’ Employment Representatives (LVERs) and Disabled
Veteran Outreach Program specialists (DVOPs) to fill a particular niche
in the overall set of services for Veterans and provide specialized services
• DVOP specialists focus on providing Intensive Services to
economically or educationally disadvantaged Veterans
• LVER staff focus on conducting Employer Outreach on behalf of
JVSG Staff Training
All DVOP and LVER staff will complete National Veterans’ Training Institute
(NVTI) required courses within 18 months of hire.
 Orientation to Veteran Services (LES Prerequisite)
 USERRA 101 & 102 (Recommended) userra101 userra102
 Veterans’ Benefits Online (Highly Recommended)
 Labor & Employment Specialist (LES) Required for all staff
 Case Management (CM) Required for DVOPs
 Promoting Partnerships for Employment (PPE)
Required for LVERs
DVOP Roles & Responsibilities
 Disabled Veterans Outreach Program (DVOP) specialists prepare
economically or educationally disadvantaged veterans & veterans with
significant barriers by providing intensive services to reduce or eliminate
potential employment obstacles.
 DVOP staff facilitate services to veterans with special
needs through case management and provide referrals to employers for
qualified Veterans.
Intensive Services & Case Management
 All veterans who are pursuing employment will be
registered in the
EFM system.
 Veterans with barriers to employment will be provided with the
necessary initial assessment and the required
services, as well as case management where needed.
 Case Management can be established in the EFM.
 Assessments and Employment Development Plans
created in EFM.
(EDPs) can be
DVOP Activities & Services
To prepare disadvantaged veterans for employment, match them with
support services and reduce or eliminate barriers to employment DVOPs
 Assessment, Counseling, Intensive Services & Case
 Referral to supportive services & jobtraining, certification, etc.
focused/outcome- driven
 Job development services and employer visits for JD
 Job Referrals
 Maintain up-to-date Network Guide
 Organizational Outreach (to be discussed in detail later)
EFM Services Reminders
 Complete Veteran registrations, including skills profile & Resume
 Provide meaningful service
(services with asterisks commence or extend participation)
 Accurate and concise case notes in EFM
 Veteran File Search and Skills/Job matching
 Identify self-registered veterans
 Client messaging for effective communication
 Alerts as reminders or triggers to veterans
LVER Roles & Responsibilities
 LVERs primary role is Employer Outreach
 Ensure priority for veterans in the One-Stop
 Conduct Veterans' Program training for all One-Stop
Center associates
 Develop and maintain Federal Contractor List
LVERs also serve as advocates for employment and training opportunities
with businesses, industries and community organizations.
LVER Advocacy Role
 Plan, conduct and participate in Job Fairs
 Communicate with Unions, Apprenticeship Programs, Chambers of
Commerce, Economic Development Units
 Facilitate and participate in Employer Mass Recruitments
and expanding firms
for new
 Facilitate Employer Recruiting Agreements
 Communicate with other venues and organizations providing services
to veterans
Service Strategies for Success
 Educate staff/partners (associates, managers, etc.)
 Stay current on veteran related programs (local, state, US)
 Become aware of and utilize available resources (job tools,
Networks, training, etc.)
 Coordinate and effectively
managers on veterans’ issues
communicate with One-Stop
 Promote full integration of veterans’ employment services
 Share Best Practices, Success Stories, New Ideas, Etc. on Quarterly
Manager’s Report and with other RWBs
Ultimate Strategy for Success
Follow-up !
Follow-up !!
Follow-up !!!
 Veterans initiatives & Updates
 Organizational Relationships
 DEO Veterans Program
 JVSG staff Roles and responsibilities
Contact Information
Shawn Forehand
Paul Furbush
State Veterans’ Program Coordinator
Asst. Veterans’ Program Coordinator
Phone:(850) 245- 7424 /Fax: (850) 921-3495 Phone:(850) 921-3867
[email protected]
[email protected]
Additional Resources:
DEO Veterans’ Workforce program Resources
DOL Vets Veterans Program Letters
DVOP/LVER Assistance | Laws, Rules & Regulations
An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this
document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.
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