MPICT: Expanding Availability of
Technical Courses
Pierre Thiry, Michael McKeever, James Jones
February 1, 2011
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MPICT: Expanding Availability of
Technical Courses
Pierre Thiry, Michael McKeever, James Jones
ICT
ICT
Students
Workers
ICT
ICT
Society
Organizations
ICT
Confusing
Complex
Competing Messages
Quickly Evolving
Converging
Diverging
What is Convergence?
What is ICT?
An umbrella term, widely used outside the U.S.
and in the U.N., to encompass all rapidly
emerging, evolving & converging:
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computer,
software,
networking,
telecommunications,
Internet,
programming and
information systems technologies.
ICT
Advocating for ICT
 ICT is currently rarely used
or recognized in the U.S.
 The Mid-Pacific ICT
(MPICT) Center has
adopted the term and is
championing its use as a
global standard in the U.S.
 In a global knowledge
economy, dependent on
ICT, we should have a
common framework.
ICT EMPLOYMENT
Traditional
ICT Related
Industries
Other
Industries
MPICT’s Mission
MPICT’s mission is to coordinate, promote
and improve the quality of ICT education,
with an emphasis on 2-year colleges, in:
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Northern California,
Northern Nevada,
Southern Oregon,
Hawaii and
the Pacific Territories.
MPICT’s Goals
1.
Develop partnerships among higher education institutions to
increase and improve the region’s ICT education capacity.
2.
Deepen and expand collaboration with industry to create an ICT
workforce that fully meets the region’s economic needs.
3.
Identify, implement and disseminate ICT education best practices in
the region, working towards a standardization of ICT competencies,
skills and education approaches.
4.
Develop fully articulated ICT education pathways and work to
implement it throughout the region.
5.
Expand and diversify the region’s ICT workforce.
6.
Enhance linkages to global ICT educators and employers.
MPICT’s Region
Extraordinary Educational Resource
Using the Elluminate CCC Confer platform, available free
to California community colleges, students are able to:
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Attend an instructor led class in person,
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Participate interactively in real time via the Internet,
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Participate in real time on the phone,
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View archived classes any time via the Internet,
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Provide transcriptions for ADA compliance,
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Download classes to computers (or possibly to mobile
devices as audio or video podcasts)
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Work on lab exercises in person or via collaborative
remote access to real equipment,
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Confer with teacher interactively during in-person, online office hours
Platform Teaching Experiences
Extraordinary Outcomes
Leveraging CCC Confer, instructors can achieve:
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Improved Student Recruitment
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Improved Student Retention
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Improved Student Completions
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Better Student Performance
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Improved Student Relationships
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More Engaging Classroom Experiences
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Remote Guest Lectures
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Remote Site Visits
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Voices of Past Students
Extraordinary Opportunity
Let’s move beyond average!
Distributed ICT Education
Make ICT Courses at One Community College Available
to Students at Many Community Colleges
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Leveraging Equipment Investments
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Leveraging Teaching Efforts
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Increasing Quantity, Breadth and Depth
of ICT Course Offerings in Region
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Increasing advanced and specialized
course offerings in region
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More Efficiently Engaging Industry
Synergy Project
Synergy Hypothesis
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If we scale up our innovation: using CCC Confer to deliver ICT courses in a hybrid inperson, online and archived format throughout California.
To a distributed ICT education system in which faculty offer courses in this hybrid
format from their schools, programs can elect to promote those courses and integrate
them into credentials at their schools, and students can easily and cost-effectively
enroll in these courses from anywhere in the State/region.
We will enhance ICT Education in the following ways: There will be a greater breadth
and depth of ICT course offerings; colleges will be able to offer and justify more
specialized and advanced ICT courses; rural students and programs will have access
to richer ICT offerings; more specialized ICT laboratory equipment investments will be
justified and available; students will be better able to enroll in the courses they want
when they want them, even in tough budget times; program, course and student
outcomes will improve; diverse and handicapped student populations and diverse
learning styles will be better served; the ICT workforce – and the industries,
enterprises and economies that depend on it - will be positively impacted; and college
relations with business and industry will be improved.
Because ICT programs will be able to justify developing and offering more specialized
and advanced courses and associated laboratories, because they will be able to fill
the courses if they open them to more than just students who can show up for every
class on time locally. This model is efficient and highly leveraged.
Logic Model
Deering Success Elements
Compatibility
Cost
Simplicity
Adaptability
Effectiveness
Observability
Trialability
Platforms work technically with any computer or browser at any network connection speed
from anywhere remotely. Does it fit with existing programs or does it compete?
CCC Confer is free to California community colleges; Elsewhere costs are affordable; Faculty
load and student fee issues are challenges; Avoid remote campus fees; Leverage costs for
expensive lab equipment to expand the breadth and depth of educational offerings
Platforms are powerful, but also complex. It can be intimidating, and there is a learning curve.
Toolkits and training need to make startup simpler for new instructors. Administratively, this
needs to work simply.
Technical platforms are very powerful and versatile and can be adapted to many different uses.
There are challenges adapting this to some laboratory equipment environments.
This is something we need to evaluate. How do we handle ineffective teachers and courses?
It is easy to join any session remotely and observe it in real time or via an archive. We need a
programmatic data tracking system, which MPICT can access.
Anybody can try the platform for free. Teachers can also try it any time in any class. Programs,
instructors and students can opt in or out at any time
Fall 2009 Pilot
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City College of San Francisco
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Cabrillo College
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Operating Juniper Routers in the Enterprise
Sachin Vasudeva & Pierre Thiry
Leveraging $100K Equipment Donation
CCNP Building Scalable Cisco Internetworks (BSCI)
Rick Graziani
Foothill College
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Information and Storage Management
Mike Murphy
1st EMC Academic Alliance Offering in California
Fall 2009 Pilot Evaluation
• 80% of students responded that the ability to take parts of a course
online was a major factor affecting not only the decision to enroll
but also the ability to complete the course.
• Over 90% of students who attended physical class sessions
reported that the online equipment and participation of online
students during the class session was not a distraction.
• All online students reported that their instructors were available and
responsive and they did not feel isolated by participating online.
• Most (78%) online students whose courses required them to
communicate or collaborate with peers reported that online
participation did not adversely affect peer interaction.
Conference Exposure
• Winter ICT Educator
Conference
• 150+ Attendees 2010
• 200+ Attendees 2011
• Industry and Faculty
• Remote access in real
time to most presentation
sessions
• Archived access to most
sessions
• Presentations promoting
use of CCC Confer
http://mpict.org/2011_winter_conference_recordings.html
Faculty Development
• Faculty Development Week – Summer 2009
• ICT Teaching and Learning Tools
• 11 Participants
• Faculty Development Week – Summer 2010
• Delivering High Impact, Hybrid
Online/In-Person Courses
• 12 Participants
• Online Resource
• Distributed ICT Education Teaching and
Learning Toolkit
• Winter Conference Presentations
• 2009 and 2010
• All 2010 Sessions Remotely Available
• All 2011 Sessions Remotely Available
Fall 2010 Pilot
• Santa Rosa Junior College:
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Cisco Certified Networking Associate (CCNA) 1 –
Network Fundamentals
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Cisco Certified Networking Associate (CCNA) 2 –
Routing Protocols and Concepts
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Adobe InDesign 1
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Adobe InDesign 2
• Cabrillo College:
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Cisco Certified Networking Professional (CCNP) –
Advanced Routing
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Cisco Certified Networking Professional (CCNP) –
Troubleshooting
MPICT Region ICT Synchronous
Courses – Fall 2010
The following courses were offered Fall 2010 by instructors in the MPICT
region in a synchronous in-person and online format. Students could come in
to the physical classroom for a real-time, instructor-led classroom experience.
Students could join and interact with the class over the Internet in real-time via
any computer, using any browser, at any network connection speed. Students
could review archived classes via the Internet. Instructors were available
interactively through in-person or online office hours.
These courses are available to students anywhere.
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Cisco Certified Networking Associate (CCNA) 1 – Network
Fundamentals
(Santa Rosa Junior College)
Cisco Certified Networking Associate (CCNA) 2 – Routing Protocols
and Concepts
(Santa Rosa Junior College)
Cisco Certified Networking Professional (CCNP) – Advanced Routing
(Cabrillo College)
Cisco Certified Networking Professional (CCNP) – Troubleshooting
(Cabrillo College)
Adobe InDesign 1
(Santa Rosa Junior College)
Adobe InDesign 2
(Santa Rosa Junior College)
•Adobe Flash Web Animation (Santa Rosa Junior College CS 74.31A)
•Adobe InDesign 1 (Santa Rosa Junior College CS 72.11A)
Spring 2011
•Adobe InDesign 3 (Santa Rosa Junior College CS 72.11C)
•Cisco CCNA 1 - Networking Fundamentals & the TCP/IP Protocol Suite (Foothill College CNET 54A)
•Cisco CCNA 3 – LAN Switching and Wireless (Santa Rosa Junior College CS 82.21C)
•Cisco CCNA 3 LAN Switching & Wireless Networks (Foothill College CNET 54C)
•Cisco CCNA 4 – Accessing the WAN (Santa Rosa Junior College CS 82.21D)
•Cisco CCNA Security (Foothill College CNET 54E)
•Cisco CCNP SWITCH Multilayer Switched Networks (Cabrillo College CIS 187)
•Cisco CCNP SWITCH Multilayer Switched Networks (Foothill College CNET 54I)
•Computer Literacy (Santa Rosa Junior College CS 5)
•Fundamentals of Wireless LANS (Foothill College CNET 54N)
•Introduction to Dreamweaver (Santa Rosa Junior College CS 53.11A)
•Introduction to Programming (Santa Rosa Junior College CS 10)
•Junos Software and Routing (City College of San Francisco CNIT 290J)
•Microsoft Word, Part I (Santa Rosa Junior College CS 60.11A)
•Web/Interactive Media Projects (Santa Rosa Junior College CS 50.32)
http://www.mpict.org/mpict_region_ict
_hybrid_courses_spring_2011.html
MPICT Website Dissemination
 ICT Educator Resources - MPICT Hybrid and Distributed ICT
Education http://www.mpict.org/ict_educator_resources_hybrid_distributed_ict_education.html
 Toolkit to Learn How http://www.mpict.org/pdf/Distributed_ICT_Education_Faculty_Toolkit_7-16-10.pdf
 Phase 1 Pilot Newsletter Article http://www.mpict.org/newsletters/q409/article_Phase_1_Distributed_ICT_Education_Pilot_Completed.html
 Synergy Project Newsletter http://www.mpict.org/newsletters/q210/article_hybrid_and_distributed_ict_education_survey.html
 Fall 2010 Courses http://www.mpict.org/mpict_region_ict_hybrid_courses_fall_2010.html
Collaboration for Scale
Other Ideas
 Create Faculty Champions
 Encourage Any and All Uses of CCC Confer
• Department Conferencing
• High School Dual Enrollment Courses
• Online Office Hours
• (International) Collaborations with Other Schools
• Remote Guest Lectures…
By the way, our focus is ICT, but these ideas are applicable to
community college educators in any field!
How could you get this going in your world?
Q&A
Mid-Pacific ICT (MPICT) Center
City College of San Francisco
50 Phelan Avenue
Science Hall 107/Box S107
San Francisco, CA 94112
(415) 239-3600 www.mpict.org
James Jones
MPICT Director
Innovation Coach
jjones@mpict.org
Pierre Thiry
MPICT PI
CNIT Faculty
pthiry@mpict.org
Michael McKeever
MPICT Reg. Partner
SRJC Faculty
mmckeever@mpict.org
Grace Esteban
MPICT Project Mgr
Web Tools Expert
gesteban@mpict.org
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MPICT: Expanding Availability of
Technical Courses
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