Tidewater Community College
Division of Workforce Development
Suffolk, VA
Academy for Nonprofit Excellence
NCWE Conference
October 2013
Lillian Bailey
Founding Program Coordinator
LillianBailey@verizon.net
Lisa Peterson
Program Coordinator
Lpeterson@tcc.edu
Program Development Overview
Lillian Bailey
Founding Program Coordinator
LillianBailey@tcc.edu
The program is administered by Tidewater Community College
and underwritten by the Hampton Roads Community
Foundation.
Program Development
Beginning:
• FOCUS GROUPS
• Community surveys
• Nonprofit publications
• Interviews
• Other training providers
• ADVISORY COMMITTEE
• COMMUNITY INVOLVEMENT
Now includes:
• Course evaluations
• Annual Academy survey
• Consultant feedback
Certificate in Nonprofit Management
Requirements
100 contact hours
5 CEUs in core topic areas
5 CEUs in electives
60% pursuing certificate
Core topic areas:
Boards, ED, and Governance
Human Resources
Fund Development and Communication
Financial Management
Organization Planning and Evaluation
Program Format
• 20 classes per year
• One and two-day format
• 0.5 CEU and 1.0 CEU
• $60 and $85
• 8:30 to 3:30
On-line courses (2009)
• Available 24/7
• Asynchronous
• Tuition Varies
The Academy offers courses designed to equip nonprofit staff, board
members and volunteers with new skills and knowledge to increase their
effectiveness and help them better serve our region’s needs.
 utilize agency resources as efficiently as possible
 maximize staff and volunteer productivity
 maintain a positive public image

MOVE BEYOND ISOLATED OR LIMITED SUCCESS
 yield cost-effective, mission-driven results
 maintain transparency and accountability
Course Topic Areas
• Planning
• Transparency & Accountability
• Governance
• Legal and Ethical Issues
• Human Resources
• Public Policy & Advocacy
• Policies and Procedures
• Information & Technology
• Financial Management
• Strategic Alliances
• Fundraising
• Evaluation
• Communications
• Volunteerism
Instructors
• Seasoned and experienced consultants
• Many nationally and internationally recognized
• Attorneys, accountants, IT professionals, lobbyists,
communications experts, research scientists and web
designers
Program Evaluation Methodology
Course evaluations
Annual survey
Instructor evaluation
Classroom observation
Economic behavior
Stories
Return on Investment
Increased:
– Service to clients
– Collaborations and partnerships
– Employee satisfaction and retention
– Grant proposals funded
“The Academy offers a meeting place for nonprofit professionals to share ideas and
strategies and build relationships that last beyond the classroom.
Linda Riddle, Executive Director, Alternative Resource Center
Program Development Insights
Adequate financial support to allow modest tuition
Community involvement
Active advisory committee
Survey of potential program participants
Dedicated program staff
Email alert system
Ongoing multifaceted evaluation process
Program Replication
Classes to begin in January 2014
Future Considerations
Lisa Peterson
Program Coordinator
Lpeterson@tcc.edu
FOCUS GROUPS
5 Categories of Ideas
Current Experiments
Clarification/Communication
Evolution
Radical Ideas
Aint Never Gonna Happen
CURRENT EXPERIMENTS
CLARIFICATION/COMMUNICATION
EVOLUTION
RADICAL NOTIONS
Contact Lillian or Lisa for more
information.
Lillian Bailey
Founding Program Coordinator
LillianBailey@verizon.net
Lisa Peterson
Program Coordinator
Lpeterson@tcc.edu