Disability Support
∂
Disability Support
 Disability Support is a service for disabled students –
based in the Palatine Centre
 Supports students who have:
– a recognised disability∂
– a specific learning difficulty (SpLD)
– a medical condition
– a mental health problem
which impacts upon their ability to participate fully in
university life.
Disability Support
Advice and Support from qualified Disability
Advisers, including:
- Advice on applying for Disabled Students'
Allowances (DSA) ∂
- Appropriate assessment of student support
needs
- A report, detailing how departments and
colleges can facilitate learning and teaching
for students
Contact Us
Durham Campus
Queen’s Campus
Palatine Centre
Stockton Road
Durham
DH1 3LE
United Kingdom
Holliday Building,
Queen's Campus
∂University Boulevard
Thornaby
Stockton-on-Tees
TS17 6BH
United Kingdom
Telephone +44(0) 191 334 8115
disability.support@durham.ac.uk
Telephone +44(0) 191 334 8115
disability.support@durham.ac.uk
Counselling Service
∂
Counselling Service
The counselling service aims to provide students with
therapeutic support for personal or mental health
concerns with the objective of helping them to fulfil their
academic potential. The service is confidential, offered
without charge and available∂ all year round.
We can offer up to 6 sessions of counselling and those
needing further therapy are supported in finding long
term support through private, charitable and statutory
agencies.
Counselling Service
Each week day during term time we provide a ‘drop-in’
service at 9.00am in Durham and 10.45am in QCS.
The ‘drop in’ is primarily for emergencies and no
appointment is necessary but students must arrive on
time to ensure they are seen.
∂
Self help, top up support and crisis support information
is found on our webpages. Students can find advice on
such concerns as Depression, Disordered Eating,
Overcoming Worry, Panic, Procrastination, and Social
Anxiety.
Contact Us
Durham Campus
Queen’s Campus
Palatine Centre
Stockton Road
Durham
DH1 3LE
United Kingdom
Holliday Building,
Queen's Campus
∂University Boulevard
Thornaby
Stockton-on-Tees
TS17 6BH
United Kingdom
Telephone +44(0) 191 334 2200
counsel.service@durham.ac.uk
Telephone +44(0) 191 334 0039
counsel.serviceqcs@durham.ac.uk
Student Immigration
Office
∂
and Scholarships and
Student Funding Office
What We Do - Immigration
• Provide Tier 4 visa advice for students with questions
about their leave to remain in the UK.
• Provide a new Certificate of Acceptance of Study
(CAS) for students needing
∂ to extend their current
visa.
• Work with departments to monitor student attendance
in line with UKBA legislation.
• On behalf of the University we check the eligibility of
staff and students to work in the UK.
What We Do – Financial Support
• Provide information to students and applicants about
available funding sources and scholarship opportunities.
• Help for students in hardship.
• Help for students wanting to
∂ take part in extra-curricular
activities.
• Liaison with other University sections about funding
opportunities.
• US Federal Aid.
• SLC Liaison.
If you have an Immigration
question/problem:
• You can discuss any questions you have about your leave
to remain in the UK with one of the University’s three
immigration advisors.
• We can help you when you need to apply for a new Tier 4
∂
visa (checking forms, explaining
the visa application
process, etc.).
• You can make an appointment with an immigration
advisor by:
– E-mail immigration@durham.ac.uk
– Telephone 0191 33 (46253) or (46069)
– Call into the SIO Office in the Palatine Centre
If you have a Financial Support
question/problem:
• If you are a home student and if there is a major change in
your financial situation during the current year of study
then contact the Undergraduate Funding Team who will
be able to offer advise on the next steps you should follow
∂
with Student Finance England (or equivalent).
– E-mail: financialsupport.undergraduate@durham.ac.uk
– Telephone: 0191 33 (46063)
– Call into the SSFO Office in the Palatine Centre
What we Cannot do
- Immigration
• We cannot provide any support in applying for a Tier
2 or Tier 5 work visa but we can give you information
on where you can find helpful
information.
∂
• We cannot work with you on an appeal case, but we
can give details of local solicitors who are able to do
this.
What we Cannot do
– Financial Support
• We cannot liaise with overseas government bodies
on your behalf.
∂
• We cannot provide advice on most home country
eligibility issues (except US federal aid).
• Give “Financial Advice” in terms of recommending
financial products or debt control etc, you should
contact the Students’ Union for trained Financial
Advisors.
Information
• Contact details for the Student Immigration Office
– E-mail immigration@durham.ac.uk
– Telephone 0191 33 (46069)
– Call into the SIO Office in the Palatine Centre
– Call into the Student Services Reception in the Holliday
Building
∂
• Contact details for the Scholarships and Student Funding Office
– E-mail financialsupport.undergraduate@durham.ac.uk
– Telephone 0191 33 (46063)
– Call into the SSFO Office in the Palatine Centre
– Call into the Student Services Reception in the Holliday
Building