Intensive Family
Support Service
Opportunities for Workforce
Development:
Potential for Transformational Change
Rhoda Emlyn-Jones
Dr Amanda Bremble
March 2011
A Skilled & Focussed Workforce
Sharing:
Ideology
Skills & models
Systems & procedures
Increased autonomy & accountability
The Wider Workforce
Independent
Sector
Education
Health
Local
Authorities
Community
Safety
Partnerships
IFSS Team: Core skills, Models
& Approaches
Organisational Development: The
Skilled Workforce
Wider Workforce Training
Support
Worker
Support
Worker
Admin
Support
Adult
Worker Social Worker
Children's
social worker
Substance
Mis-use
Worker
Mental Health
Worker
Designated
IFSS
Prac
Health
Visitor
Family
Adult Services
Children’s Service
Case Management
Primary Care
Training in the IFSS Model of
Family Intervention: 4-days
Principles:
All team members
Shared ideologies
Skill set
Understanding
Shared Ideology
• Engagement
• Collaboration
• Outcomes
The IFSS Model of Family
Intervention: 4-Day Training
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•
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•
Day 1:
Introduction to the Model: Overview of Model & Training
Key Components of the Model: The Process of Behaviour Change
Key Components of the Model: Outcome Focussed Work
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Day 2:
Core Skills: Motivational Interviewing, Engagement, Collaboration & Outcomes
Beginning the Intervention: Reducing Resistance & Increasing Safety
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Day 3:
Working through the Intervention: Enhancing Motivation to Change
Building Action Plans: Consolidating Change Behaviour & Inviting in Support
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Day 4:
Beyond the Intensive Intervention: Maintaining Change
The Working Context: Our Team, Clarity of Role & Function
Training for other IFSS Team Roles
• Consultation in the IFSS
• Supervising in the IFSS
• IFSS Trainers
– IFSS services and wider workforce
development
Integrated Family Support Service:
Workforce Development Modules
Module 1: Enhancing Motivation
•
TV Game, Stages of change, 4 statements, Good teacher/bad, Principles of MI, OARS practice
Module 2: Lowering Resistance
•
Persuasion exercise, Resistant behaviour, Road blocks & traps, 3-in-a-row, Palm push/shameful secret, Batting practice, Hot seat
reflections OARS
Module 3: Goal Centred Interventions
•
Why Goals? Case study focus SMART goals, Knowing when you’ve got there, Negotiating goals with families & professionals
Module 4: Promoting Family Change
•
Process of change, Engagement, Motivational tasks at each stage, Miracle Question, Values, Strengths & Goals
Module 5: Care Pathways: Maximizing Multi-agency Planning
•
Case study, Brainstorm what’s available, Identify goals, High, medium & low importance, Short, medium, long term, Engaging services
around the family
Module 6: Substance Misuse
•
What you know quiz, Knowledge, Attitudes, Impact on family life, Risk and resilience, Lifestyle impact
Accreditation: Assessing
Learning Outcomes
• IFSS Model of Family Interventions:
Underpinning Knowledge & Skills for IFSS (Level 2), Implementing
IFSS (Level 3), Managing the Delivery of Family Focussed
Interventions (Level 6)
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•
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•
Consultation Skills in the IFSS
Supervising in the IFSS
Training the IFSS Trainers
All 6 of the wider workforce modules
Example Learning Outcomes
• Level 2: Recognise the philosophy of
integrated family support & it’s impact on
outcomes
• Level 3: Recognise safe working practice
while delivering family focussed
interventions
• Level 6: Be able to manage a structured
family focussed intervention
Assessment Criteria
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•
•
•
Describe
Explain
Demonstrate
Analyse
Progress to Date
Guided & negotiated by Care Council & Agored
 IFSS model of training completed
 Level 2 accreditation completed
 Level’s 3 & 6 accreditation due for completion
March 2011
 Systems in place for Training the Trainer and
associated accreditation for April 2011-March
2012
 Roll out of workforce modules with Pioneer
areas begins May 2011
Long Term Vision
• Grow accredited staff
• Grow expertise in:
Training
Assessment
Verification
• Complete the accreditation of other IFSS
focussed training i.e. supervision,
consultation, workforce modules
Create Shared Platform
Across All Disciplines
• Legitimacy
• Adequacy
• Support
 Shared Values
 Shared Skills
 Shared Language