OPEN
SOURCE
MANAGEMENT
THE NEW LEADERS
www.opensourcemanagement.it
Slides at
www.paoloruggeri.net
A BUSINESS IDEA IS
AS VALUABLE AS
THE PEOPLE WHO
SUPPORT IT
“The pike dies of
experience and
habits…”
AVERAGE ANALYSIS
OF THE BUSINESS OWNER (US)
6
STRENGHTS
• Motivated and hard worker. Very
reliable.
• Assertive/competitive.
• Good sales capability.
• Above average leadership skills.
• Flexible.
• Good in financial management.
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AREAS OF IMPROVEMENT
• Stress (conflictual relationships).
• Although they question themselves, they
tend to confront poor performance being
touchy and a bit reactive.
• Decidedly critical. Too concentrated on
people negative sides/Low empathy.
• They tend to manage with logic and
procedure, not emotion and involvement
(engagement).
8
AVERAGE UK
BUSINESS OWNER
9
• Less critical /more proactive
• Tendency to do things personally rather
than building people who will get the job
done (too «spread out» on the organizing
chart)
• Needs to go from «technician working in
the company» to individual who builds a
company (learn to delegate).
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1) DEVELOP
THE RIGHT
MANAGEMENT
STYLE
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PRODUCTIVITY PROBLEM
•CAUSE
(=Source
Point)
• EFFECT
(=Receipt
Point)
The Scale of Effectiveness
• EXTERNAL CONTROL
Someone who thinks that all his life and misfortunes
are or have been dependent upon others
• CONTROL SOLELY OF ONE’S ACTIONS
One sees himself as the cause only of the activities
performed directly but cannot accept blame for other
people mistakes or for what happens outside the
company.
• He will not reach his goals
• INTERNAL CONTROL
Sees himself as the cause of his actions but also as
teh cause of other people actions and activities.
Blaming others drives you toward
negative and ineffective emotions
EMOTIONAL RESPONSES
Positive Disagreement
Having Fun
Logical
Disinterested/Bored
Hostile
Anger
Resentment
Anxious
Sad
Failure
A PRODUCTIVE
MANAGEMENT STYLE
• a) Before you get mad or blame see
yourself as «the cause».
• b) If you work on people negative sides,
the positive sides disappear.
• c) If you work on people positive sides, the
negatives will tend to disappear.
• d) Train and coach (positive and instant
help)
16
2) MANAGE
TIME
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URGENT VS. IMPORTANT
• What is that activity that when done
regularly for the next months (years) would
make a huge
company?
difference for your
19
3) ARE YOU “BETTING”
ON THE RIGHT PEOPLE?
Steve Jobs, around 1997, talks
about his failure in Apple
70% OF COSTS OF NON
QUALITY OF PERSONNEL
DEPEND ON CHARACTER
RATHER THAN ON
COMPETENCE AND
EXPERIENCE
4) STUDY
(IMPROVE
YOURSELF)
THE COMPANY MIRRORS
THE MANAGER
• 1) To grow as a company
you need to have a program
to improve yourself
• If you want things to change,
you have to change first
“Millionaires have a
system and the knowhow to restore their
enthusiam and energy
when they lose it.” –
Thomas Stanley
MOST IMPORTANT
COMMODITY. IT DOESN’T
COME FOR FREE