People, process and software working together for improved business results Established in 2003, Business Performance Pty Ltd provides business and management consulting and coaching services. In addition, the product arm develops and supplies a range of business and management software products to a worldwide customer base. Products include a range of tools, templates and guides and cover a variety of management areas, including training and development, talent management, project management and change management. All products can be purchased online from the Business Performance Pty Ltd website at www.businessperform.com Leslie Allan Director Vicki Heath Director Jennifer McCoy Senior Associate Andy Beaulieu Senior Associate Our Specialities: Our Activities: Business/Management coaching Training and Development Software tools and guides Workplace Communication 25% discount for AITD members Reference website www.businessperform.com Talent Management Organizational Change Project Management Leslie Allan www.businessperform.com 2 Employee Performance Diagnostic Tool Training Course Setup Checklist Certificate of Completion Training and Development Plan Form Training Attendance Form – Single Session Certificate of Completion (Mail Merge) Training Needs Analysis Worksheet Training Attendance Form – Multi-session Training Participant Feedback Form Training Needs Analysis Spreadsheet Personal Action Plan Form Training Participant Feedback Spreadsheet Learning Outcomes Template Skill Assessment Form – Individual Training Session Plan Template Skill Assessment Form – Group 19 customisable templates Training Course Information Sheet Trainer Effectiveness Rating Form MS Word and MS Excel format Training Registration Form Training Schedule Spreadsheet Leslie Allan www.businessperform.com 3 Training Project Definition Template Training Needs Analysis Template Training Project Plan Template Training Needs Analysis Worksheet Training Program Design Template Program Communication Plan Template 12 customisable templates MS Word and MS Excel format Leslie Allan Learning Outcomes Template Training Manual Template Training Schedule Spreadsheet Project Scorecard Postimplementation Review Form Training Session Plan Template Bonus project measuring and reporting tool www.businessperform.com 4 Training reports and charts: Training Activity by Participant Training Expenditure by Department Training Expenditure by Group Training Expenditure by Provider Training Expenditure by Purchase Status Training Hours by Department Training Hours by Group Training Hours by Trainer Based on MS Excel Click 'n' go reports and charts Leslie Allan Training Hours by Training Outcome Training Hours by Training Results Training Hours by Provider www.businessperform.com 5 Customisable templates MS Word format Leslie Allan www.businessperform.com 6 Package includes: assessment and reporting guide customizable assessment form Complete benchmarking and reporting package Leslie Allan analysis and reporting sheets www.businessperform.com 7 Program workbook includes: Change profile scoping worksheets SWOT Analysis worksheet Goal setting tools Force Field Analysis worksheet Stakeholder management worksheet Unique CHANGE™ Approach Customisable workbook Leslie Allan Skills gap worksheet Roles and responsibilities worksheet Training plan template www.businessperform.com 8 Down to earth help includes: building trust with employees defining your vision and mission clarifying your values empowering your employees giving and receiving constructive feedback Practical guide for supervisors Special offer for attendees Leslie Allan setting challenging goals performing a skills audit coaching for results www.businessperform.com 9 Resources include: wall charts and handy reckoners trainer and training participant forms questionnaires and survey forms analysis worksheets reporting templates plan proformas checklists PRACTICE Approach™ to Training Transfer Four Level Kirkpatrick Evaluation Toolkit Leslie Allan www.businessperform.com 10 Chs 1 to 7 Planning and delivering for impact Chs 8 to 14 Measuring and reporting impact 1 Introduction 8 Evaluating Training Programs 2 Laying the Foundations 9 Measuring Reaction 3 The Importance of the Workplace Environment 10 Measuring Learning 4 Two Views of Training 11 Measuring Behaviour 5 The PRACTICE Approach 12 Measuring Results 6 Integrating the Elements 13 Measuring Return on Investment (ROI) 7 The Training Partnership 14 Program Evaluation Planning and Reporting 15 In Conclusion Leslie Allan www.businessperform.com 11 Chs 1 to 7 Planning and delivering for impact Leslie Allan Before During www.businessperform.com After 12 Chs 8 to 14 Measuring and reporting impact Leslie Allan www.businessperform.com 13 Customisable Resources: (Format: MS Word, MS Excel, PDF) The PRACTICE Approach Checklist Transfer of Training Checklist – Org Unit Program Performance Diagnostic Flow Chart Transfer of Training Checklist – Individual Training Certificate of Completion Form Training Participant Feedback Form Certificate of Completion Form (Mail Merge) Training Participant Feedback Spreadsheet Certificate of Completion Data Source Skill Assessment Form – Individual Personal Action Plan Form Skill Assessment Form – Group Training and Development Plan Form Training Transfer Survey Form Program Communication Plan Form Training Transfer Interview Form Stakeholder Partnership Plan Form Organizational Results Survey Form Training Evaluation Data Collection Plan Level 4 Evaluation Worksheet Evaluation Report Communication Plan Training ROI Survey Form Training ROI Worksheet Training Program Evaluation Report Leslie Allan www.businessperform.com 14 Customisable tools for all five levels Complete guide with working examples Leslie Allan www.businessperform.com 15 To receive your 25% discount: Log in at www.aitd.com.au Click on Member Access > Training tools www.aitd.com.au/memberaccess/Training_Tools Scroll to Business Performance Pty Ltd: Trainer Resources section Click on AITD Member Discount link Leslie Allan www.businessperform.com 16 Read reviews and testimonials – on product pages Download sample files and intro chapters Review or download full catalogue Ideas Forum – knowledgebase of management and training articles Subscribe to newsletter – news, Q&A, tips and special offers Facebook and Twitter – daily management and training tips Download this presentation Showbag flyer lists urls Leslie Allan www.businessperform.com 17 Leslie Allan From all of us on the Business Performance team. www.businessperform.com 18 Leslie Allan has been assisting organizations improve their capability for over 20 years. He has contributed in various roles as manager, consultant and trainer within the manufacturing and service industries, both for public and private sector organizations. On the people side, Mr. Allan has set up and managed training functions for leading multinationals. His achievements include reducing online learning costs by 80 percent and increasing employee course completions by 540 percent. Taking a strategic approach to investing training resources also led him to develop a best practice model for training functions. Mr. Allan’s external and internal consulting roles have seen him lead successful projects in strategic planning, workplace communications, and quality and HR information systems. He is also a seasoned instructional designer and trainer, having taught a variety of programs in both vocational colleges and industry. Mr. Allan is a prolific writer on business issues, with many journal and web articles to his credit. He is also the author of five books on employee capability, training and change management. Mr. Allan currently serves as Divisional Council Member for the Australian Institute of Training and Development and is a member of the Australian Institute of Management and the American Society for Quality. Leslie Allan www.businessperform.com 19 Leslie Allan www.businessperform.com 20