Taking Your Business to the
next Level
Presented by Business Mentors
www.businessmentors.net
www.businessmentors.net
1
Goals
•
•
•
•
•
•
Take a new look at your company
Provide a vision for the future
Define tips for success
Understand foundation building
Get the ball rolling
Tips and tools to improve the process
www.businessmentors.net
2
Business Mentors Expectations
• Listen Intently and Actively
• Create Action Plan notes
• Make friendships and form accountability
teams
• Implementation is hard when schedule is
already full
• Use workshop time wisely - next week is
too late
• Ask Questions and get clarification
www.businessmentors.net
3
Introductions
• In order of appearance
• Me
• Ken Tucker
• Dan Murray
www.businessmentors.net
4
Times Are a Changin’
“A competitive world
has two
possibilities for
you. You can lose.
Or, if you want to
win, you can
change.”
Lester C. Thurow Educator
•
•
•
•
Competition
Consolidation
Pricing pressures
Expectations
• Companies
• Clients
www.businessmentors.net
5
Discussion
• Your expectations from today
www.businessmentors.net
6
Review of Agenda
• Foundation for success - Phillip Rosebrook JR,
CR
• Modeling Your Company - Phillip Rosebrook JR,
CR
• Leadership - Ken Tucker, BSc MBA
• Marketing - Ken Tucker BSc MBA
• Customer Service - Dan Murray CR
• Financials and Measurements - Phillip Rosebrook
JR, CR
• Implementing change and wrap up - Phillip
Rosebrook JR, CR
www.businessmentors.net
7
Next Up
• Putting in perspective and definitions of
success…
www.businessmentors.net
8
Taking Your Business to
the Next Level - Overview
and getting Started
Phillip Rosebrook, JR
Certified Restorer
www.businessmentors.net
9
Why Are We Here?
• Business Owners
• Responsibilities
•
•
•
•
You
Family
Employees
Employees families
• Only work 1/2 days - Which 12 Hrs?
• How are you going to spend your time
www.businessmentors.net
10
More…
People of Character do the right thing not because they
think it will change the world, but because they refuse
to be changed by the world
Michael Josephson
•
•
•
•
Pursuit of Excellence
What mark are you making?
Are you running in place?
What is the difference between you and
those that “made it” in this industry?
www.businessmentors.net
11
What does it take?
•
•
•
•
•
•
•
Opportunity
Attitude
Aptitude
Great Staff
Vision
Market opportunities
Cash
www.businessmentors.net
12
Reality
“Opportunity is frequently over looked because it is
typically dressed in overalls and looks like hard work”
•
•
•
•
•
•
•
Strong leadership
Desire to succeed
Commitment to excellence
Clear vision
Focus
Reinforcement and recognition
Proactive measurements and information
www.businessmentors.net
13
The Opposite of Success
•
•
•
•
Top line revenue
Profits at the expense of cash flow
Profits without quality life
Being tied to your business with little free
time
• Reactive business
www.businessmentors.net
14
Success Defined
•
•
•
•
•
•
Working on your business
Being in control of your time
Doing what you want when you want
Cash freedom
Living within your means
Proactive business that works
synergistically to achieve goals
• Empower your staff and upward mobility
www.businessmentors.net
15
Your Business
•
•
•
•
A tool to fulfill your life’s ambitions
Livelihood for your family
Livelihood for employees family
A service to your community
www.businessmentors.net
16
How Big Do You Want to Be?
• Why?
• Retirement - what does it take
• Do you want to work again?
• General financial freedom
• What will you do?
• Income
• Relevance
• Pride or the challenge
www.businessmentors.net
17
Are You Ready?
• You are discontent with current situation
• You have a strong staff
• You are willing to invest financially and
with time
• You have market opportunities
www.businessmentors.net
18
Your Options
• Grow
• Necessity
• Fits your opportunity, staff and expectations
• Stay the same
• Desire
• Goals
• Fits your opportunity, staff and expectations
• Get out and work for someone else
www.businessmentors.net
19
Success in Restoration
•
•
•
•
•
•
•
•
•
A realistic schedule
Solid performing team
Effective cash management
Profitable operations
A proactive business working toward shared goals
Motivated team working for mutual success
Consistent performance
Strong & positive company culture
Examples…
www.businessmentors.net
20
Resources
•
•
•
•
•
Cash
Staff
Facilities
Contacts
A plan
www.businessmentors.net
21
If You Are Not Ready
• Create an action plan to get where you want
• Get out
• Sell
• Joint venture
• Close it down and take a job
www.businessmentors.net
22
Really?
• What is the cost of your business and what
is the price?
• What is your value in the market?
• Take a critical look and be honest
www.businessmentors.net
23
Where To Start?
“Begin with the end in mind”
Thomas Watson - IBM
• Create a saleable business
• Network and gain a vision of what it can be
• Write down in great detail what your company
will be Identify your team
• Create and action plan and start to implement EXECUTION!
• Build on quality, service, excellence and value
www.businessmentors.net
24
Business Mentors Strategy
The principle is simple: (1) create a dream that is so big that it will
keep you excited, (2) define the dream in minute detail, (3) live in
the dream so that it becomes real to you on the inside, (4) and
then hold on to it so tightly that no one can take it away from you.
James Allen
•
•
•
•
•
•
Partnership Issues, leadership and responsibilities
Where are you going? Build it on paper first
Measurements and information
Positions and responsibilities People on the bus
Define vision
Create strategy
www.businessmentors.net
25
First Step
•
•
•
•
•
Who is going to run your company?
Honest personal assessment
Review your staff
Look outside
Know your personal strengths and
weaknesses
www.businessmentors.net
26
Characteristics of an Effective
Leader
"America is too great for small dreams."
Ronald Reagan
•
•
•
•
•
•
Positive
Proactive
Good planner
Able to see the big picture
Good communicator
Leadership traits
www.businessmentors.net
27
Partnership Issues
•
•
•
•
•
•
Clear Job descriptions and responsibilities
Exit plan - contractually
Positions based on abilities - Focus on “fit”
Titles are important
Compensation based on position
Goal alignment
www.businessmentors.net
28
Execution
•
•
•
•
•
Long term vision with short term victories
Action plan
Assigned duties and expectation
Quantifiable measurements
Annual review
www.businessmentors.net
29
What to Expect
• Change is dynamic - things happen
• Make take several years - focus on the big
picture
• Go as far as you can see…
• Cost will be high but…
• Some staff may not make it
• Maintain focus
www.businessmentors.net
30
Summary
•
•
•
•
•
•
•
Decide what you will do
Create a plan for your company
Assemble your staff
Communicate your plan
Create a strategy
Obtain resources
Assess your plan
www.businessmentors.net
31
Thank You
• Next up - Modeling your company
www.businessmentors.net
32