MS 401 Production and Service Systems Operations Spring 2009-2010 Introduction Slide Set #1 Murat Kaya, Sabancı Üniversitesi 1 Course Contact Information Instructor: Office: Phone: Email: Murat Kaya FENS G020 483 9622 mkaya@sabanciuniv.edu TAs: Özlem Çoban, Ceyda Sol, Mahir Yıldırım Emre Adnan Işık, Oğuz Özden, Akın Selçuk (Student TAs) Murat Kaya, Sabancı Üniversitesi 2 Course Description • Mathematical methods for planning and control in production and distribution systems; forecasting; inventory replenishment; aggregate production planning; master production scheduling; material and capacity requirements planning; just-in-time manufacturing and supply chain management • Prerequisite: MS 301 - Deterministic Models in Operations Research Murat Kaya, Sabancı Üniversitesi 3 Textbooks • Nahmias, S. Production and Operations Analysis, 5th or 6th edition • Vollmann, T.E., W.L. Berry, and D.C. Whybark, F.R. Jacobs Manufacturing Planning and Control for Supply Chain Management, 5th edition Reference Books • Silver, E.A., Pyke, D.F., Peterson, R., Inventory Management and Production Planning and Scheduling • Stevenson, W. J. Production/Operations Management Murat Kaya, Sabancı Üniversitesi 4 Course Grading / Evaluation • Course grading – Quizzes, Assignments (10%) – Project (12%) – Midterm Exam-1 (22%) – Midterm Exam-2 (24%) – Final Exam (comprehensive) (32%) • Course attendance highly recommended • Exams will be closed book and notes • Single make-up exam after the final – the student needs to document the reason to miss the regular exam Murat Kaya, Sabancı Üniversitesi 5 Midterm Information • Midterm-1 – March 26th, Friday, 17:40 -20:00 • Midterm-2 – May 7th , Friday, 17:40 -19:40 • Midterm Locations: – FENS Auditorium – FMAN Auditorium Murat Kaya, Sabancı Üniversitesi 6 Course Project • You will apply forecasting and inventory management techniques on fictitious data using MS Excel • Teams of maximum 3 students (no groups of larger size) • Each group will be assigned to a teaching assistant • Project due date: May 11th • Do not wait until the last week! Start early… Murat Kaya, Sabancı Üniversitesi 7 Project Calendar and Grading • • • • By March 5th 17:00: E-mail the names of group members (5% of total grade) By April 16th 17:00: Progress meeting with your assigned TA (25% of total grade). You should bring the following two files with you: – A two-page proposal explaining your proposed solution methodology. – A preliminary MS Excel file that you plan to use. By May 11th, 17:00: Submit the following to your TA: – MS Excel file containing your model (30% of total grade). – Project report (25% of total grade). Check the format requirements. The report should explain your solution methodology, assumptions and results with references to the MS Excel file you submit. – 50% penalty if delivered past 24 hours of the deadline. 100% penalty if later. May 12-13-14th: Post-submission oral exam by the TAs (15% of total grade) – You may fail in the project (or, in the course) if you cannot explain your project work. Murat Kaya, Sabancı Üniversitesi 8 Homework Assignments • • • • Lowest graded assignment will be dropped from consideration Late deliveries will NOT be accepted Submit to the assistants, not to me Submit assignments in hand-writing – no print-outs (unless indicated otherwise) – no email attachments • Collaboration is permitted provided that: – each student writes the homework on his/her own • i.e., do not “copy” from others – the student mentions the names of his/her collaborators in the title of the assignment Murat Kaya, Sabancı Üniversitesi 9 Other Notes • Only PARTIAL slide sets will be posted to SU-Course – come to lectures and take notes • Obtain the course books as early as possible • Quizzes – either in class hours or in recitation hours – will be announced in advance • Bring calculators to class sessions • Need to follow the recitation section to which you register • MS 401 is a strong prerequisite for the FENS Area Elective “MS 454 Supply Chain Analysis” Murat Kaya, Sabancı Üniversitesi 10 Course Goals • The objective of MS401 is to prepare students for manufacturing practice and/or research through an advanced treatment of concepts and methods for manufacturing planning and control • The outcomes expected from MS401 are: – – – – an understanding of the various subsystems of a modern manufacturing planning and control (MPC) system and their interrelationships a comprehension of the fundamentals of inventory management an in-depth understanding of MRP and JIT concepts and techniques an awareness of current practice and research issues in manufacturing planning and control Murat Kaya, Sabancı Üniversitesi 11 Course Outline Nahmias Operations Management Overview 1 Forecasting 2 Inventory Control and Management 4,5 Manufacturing Planning and Control (MPC) Aggregate Production Planning (APP) VBWJ 1,2 3 Master Production Scheduling (MPS) 6 Material Requirements Planning (MRP) 7,14 Capacity Planning 10 Just-in-Time (JIT) 9 Supply Chain Management Murat Kaya, Sabancı Üniversitesi -- -12 Why Learn MS 401 Material? • Highly related to real-world applications • Presents the terminology, the jargon of production planning and control • Good to know even if you will not work in production area • Provides the foundation to understand popular subjects such as supply chain management – will be mentioned at the end of the course • Good for your summer internship Murat Kaya, Sabancı Üniversitesi 13 Operations Management Murat Kaya, Sabancı Üniversitesi 14 Operations Management • Operations management: Managing all activities related to producing – goods (manufacturing, assembly) • our focus in this course – services (healthcare, transportation, retailing) • “Operations” is a function of the firm – main functions: operations, finance, marketing – if the firm were a car, operations would be its engine Murat Kaya, Sabancı Üniversitesi 15 Scope of Operations Management • Imagine that you have just invented “iPod”. You want to produce and sell your new product… • What kind of issues you need to think about? Murat Kaya, Sabancı Üniversitesi 16 Why Study Operations ? • A company’s operations function is either a competitive weapon or a corporate millstone. It is seldom neutral. Skinner • 1980s: Japanese invasion of the US market – weapon: operations strategy – American firms focused mostly on marketing & finance • Understanding operations management gives YOU a competitive advantage Murat Kaya, Sabancı Üniversitesi 17 Operations Strategy • Firms compete along… Operations Strategy: Positioning the firm along these dimensions Operations Management: Implementation of operations strategy to achieve competitive advantage Murat Kaya, Sabancı Üniversitesi 18 Why Consider Manufacturing? • In the US: Manufacturing is in decline • Turkey has been moving towards a being a “manufacturing base” for the European Union Murat Kaya, Sabancı Üniversitesi 19