Group Members Fida Muhammad Khadija Basharat Tayyaba Pervaiz Sultan Mehmood Introduction Owned by Mr. Muhammad Naeem Workshop is in “Rawat” “Rice Reprocessing Plant” at “Kamoki” established in 2002 Most of the employees are from “Gojra” and they are mostly relatives of Top Level Management. History Started in 1968 by Mr. Muhammad Naeem from Gordon College No Brand name & low level Business In 1986, it was shifted from “Rerhi” to a Proper Shop. The reputation of business was gradually improved in Rawalpindi and Islamabad In 1988, that business was labeled as “Savour Foods” by “Professor Arshad Ahmed” History (Cont’d.) Savour Krispo In 2008, Savour Krispo was started in The Branches situated in Blue Area & Cricket Stadium In 2010, It was started in Gordon College Road Branch Vision “We want to be recognized as best quality food provider with low cost at international level.” Mission “We are committed to provide better quality Savour Foods internationally.” Strategies Business Strategies HR Strategies Business Strategies Differentiation Cost Reduction Rapid Response HR Planning “The ongoing process of systematic planning to achieve optimum use of an organization's most valuable asset - its human resources.” Organizational Hierarchy Senior Manager Branch Manager Supervisor Order Taker Waiter Working Hours: For Waiters, Order takers, Supervisors & Managers: 12pm-12am Duty Charts: Developed by Branch Manager Contains Assignment of Duties on Daily Basis Job Rotation & Transfer of employees is done on the basis of it Recruitment “Recruitment is the process of finding and attracting capable applicants for employment.” Recruitment of Savour Foods There is no proper recruitment procedure in Savour Foods. Employees are selected only on the basis of reference. Eligibility Criteria: Basic Education: Bachelor for Supervisors, & Managers Bachelor in Commerce for Accountants Matriculation for Waiters Experience: For Mangers, at least 2 years Managing Experience is must No experience is required for waiters & supervisors Eligibility Criteria (cont’d) Personal Requirements: Neat & Clean Ethical Energetic Responsible Polite Physically Fit Social Selection “Selection means choosing a few from those who apply for the job.” Selection Procedure of Savour Foods Menu is given to the candidates two days before the test. Written test is taken about the menu items & their rates. Passing candidates are interviewed. After that, they are referred to on-job training. If supervisor says “O.K” about candidate, the candidate is selected. Training “Acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies.” Training: 7-10 days training before starting job Training mostly relates with: – Cleanliness (Nail Cutting, Hair Cutting, Uniform etc.) – Punctuality – Customer Dealing Performance Analysis – Job related performance data – Observation Salary Plan: Basic Salary: – – – – For Manager: For Supervisor: For Order Taker: For Waiter: 20, 000 15, 000 10, 000 7, 000 15%-25% annual increase in the salary Incentives: Residence Laundry Medical Facility Food Facility Incentives (cont’d) Hair Cutting Facilities Travelling Allowance One Month Advance Salary on Eid Wedding Expenses Future Plans (National) To open a “Savour Foods” chain in Lahore, like Rawalpindi & Islamabad Building has been constructed in “Shama” Production Plant has been opened like Production Plant of Rawat Inauguration is possible in November or December of this Year After starting business in Lahore, they are committed to open branches in Faisalabad & Gujranwala Future plans (international) They want to start business in: Middle East Every Country where “Halal” Food is eaten Conclusion Business flourished because employees are committed Although policies are made by nonprofessionals, employees are still satisfied Suggestion: “To hire Professionals with good competencies in order to expand business geographically” Reference Prof. Arshad Ahmed Human Resource Manager G-307, Gordon College Road, Rawalpindi Ph: Cell No. 0345-5140103 Office: 051-5532556 (Ext. 108) OR