Chapter 3: Satisfaction and Alienation

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ALIENATION
Marx’s Concept of Alienation –
Species Being
Historical Materialism
Exploitation
Structure of capitalism causes structure of alienation
ALIENATION: Product, process, other workers, creativity
RESULT OF ALIENATION: Destruction of motivation
MEANINGLESS AND UNFULFILLING WORK
Melvin Seeman’s individual level understanding of alienation:
Erosion of meaning:
Powerlessness
Self Estrangement
Meaninglessness
Isolation
RESPONSES: Couch potatoes, shallow consumerism, anger at home
MASLOW’S SELF ACTUALIZATION
Hierarchy of Satisfaction
Physiological
Safety
Belongingness
Esteem
Self Acutalization
SATISFACTION: WHAT IS IT?
Evaluative summary about your feelings
CAUSES OF SATISFACTION:
Job Autonomy
Belonginess
Technology? If you have control over it.
Organizational policies: pay, security, size, promotion policies, dignity and respect,
participation
INTRINSIC OR EXTRINSIC
Sources of job satisfaction can be divided into intrinsic and extrinsic
COMMITMENT
Feelings of loyalty towards a job.
WHAT HAPPENS WHEN WORKERS ARE NOT
HAPPY?
LOWERED PRODUCTIVITY
Absenteeism
Quitting
Resistance and Sabotage
Theft
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