Haziq Awais
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Presented By
Presented To
Topic
Program
Semester
Kabeer Hussain Shah,
Haziq Awais
Emad ud Din Malik
Recruitment and
Selection Policies of
Ufone
BBA
5th
Introduction
• Pakistan Telecommunication Company Limited
(PTCL) that started its operations in January
2001 under the brand name ‘Ufone’. As a result
of PTCL’s privatization, Ufone became a part of
the Emirates Telecommunication Corporation
Group (Etisalat) in 2006.
Vision Statement
To be the leading telecommunication service
provided in Pakistan by offering innovative
communication solutions for our customers while
exceeding
shareholders
value
&
employee
expectations.
MISSION STATEMENT
• To be the best cellular option for U.
Management hierarchy of ufone
6K
Our Brand
BRANDS
TARGET MARKET
REASON FOR
TARGETTING
Post Pay
Corporate class
High usage for business &
working people
Prepaid
Youth
Night dwellers
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STRUCTURE OF THE
ORGANIZATION
 In general the whole setup is “Centralized”
 At department
“Decentralized”
level
the
structure
is
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Functional Departments
Technical
Customer operations
Finance
Administration & Procurement
Human Resource
Co-ordination (Govt. relations)
Marketing
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SERVICES
 Internal Excess
 Online Billing Payment
 Power SIM
 International Roaming
 Voice Mail
 Call Management
 Messaging
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► COMPETITORS
Ufone considers the following as its
competitors:a. JAZZ
b. WARID
c. TELENOR
d. ZONG
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Human Resource Department
Human Resource Department of UFONE
• Human Resource department is being headed by the HR executive
• designated as Chief of Human resource department.
• The department is working for the personnel in the organization.
There are 3 main sub-heads in the department

Recruitment

HR Operations

Recruitment & Selection
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Human Resource Department
Recruitment

Ufone has this policy of not mentioning the name of the company in a job
advertisement.
 Usually hiring takes place through outsourcing with a help of a third party.
 Final selection takes place after the candidate has been interviewed
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Human Resource Department
HR Operations
HR operations at Ufone include the working over all Human resource
Functions that
are as follows:
 Orientation
 Leave Policy
 Human Resource Planning
 Working Hours Policy
 HR hiring / recruitment
 Retirement Policy
 Selection Process
 Performance Evaluation
 Compensation and benefits
 Career Counseling
 Human Resource
 Training and Development
Information system
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Human Resource Department
Recruitment
 Recruitment is the process of gathering a pool of candidates for an
organizational vacancy.
 Ufone policy of recruitment is very simple,
 If at any time there is a vacancy, due to retirement, resignation,
 If employees takes the golden handshake or the death of an
employee
 Management of the branch will inform the head office about the
vacancy.
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Human Resource Department
Selection
 Process of short listing only the qualified candidates who are fit for
the job.
 Ufone has this policy of not mentioning the name of the company in
a job advertisement.
 Usually hiring takes place through outsourcing with a help of a third
party.
 Ufone mostly hires employees through
 Pioneer Services
 Sydiat Haider Associates.
KaBeEr
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Human Resource Department
Selection
 Final selection takes place after the candidate has been
interviewed by the Manager
 On the joining day, the employee has to submit the
following documents to the HR Department:
 Joining Report
 Copies of educational and professional
degrees/certificates
 Reference Letter
 Three copies of recent passport size photographs
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Comparison between literature and Ufone
No Major difference found.
 Recruitment: Both Internal and External.
 Selection: Quality of early schooling , Grade obtained ,
Extra Curricular activities, Overseas travel and education,
Age, Target University, Relevant experience.
 Interviews: Competency-based interviews
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Selection…….
 Issue call letters to the short listed candidates.
 Blank application forms by Date, time and venue.
 for the preliminary interview
 Interviews: Competency-based interviews
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Competency-based Interviews:
 Focusing on functional skills
 Managerial and supervisory skills..
 Management Selection Competencies:
•
•
•
•
•
•
Communication skills
Resource management
Rational decision making
Influencing
Creative thinking
Business development
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