REVOLUTIONIZING
CORPORATE TRAINING
WITH MOOCs
Dennis Yang
President and COO
Dan Chou
Director of Business Development
Udemy
FR108
OVERVIEW
1
Rethinking Corporate Training
2
Current Workplace Outlook
3
Corporate MOOCs
4
MOOC Demonstration
Employer-Directed Learning
Role of Compliance
'Sage on the Stage’
Employee-Directed Learning
On-demand, Just-in-Time
Training
'Guide on the Side'
CURRENT WORKPLACE OUTLOOK
Source: Chris Farrell, Our (work) Education Crisis: Send in the MOOCs, Bloomberg BusinessWeek. http://www.businessweek.com/articles/2012-09-17/our-work-education-crisis-send-in-the-moocs.
Eduardo Porter, Stubborn Skills Gap in America’s Workforce, New York Times. http://www.nytimes.com/2013/10/09/business/economy/stubborn-skills-gap-in-americas-work-force.html?_r=0.
CURRENT WORKPLACE OUTLOOK
COMPANIES TURNING TO ONLINE TRAINING
41.7 %
Fortune 500 companies now use some
form of educational technology to instruct
employees
50 %
Savings compared with instructor-based
training
50 %
Productivity boost potential for
companies who use eLearning
Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry, http://elearningindustry.com/top-10-e-learning-statistics-for-2014-you-need-to-know.
COMPANIES THAT TRAIN DO BETTER
Companies that
have a strong
learning culture do
better in their
market than those
who do not
46 %
more likely to be the leader in their industry
34 %
increase in their ability to respond to the needs
of the customer
17 %
more likely to become the market share leader
Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry, http://elearningindustry.com/top-10-e-learning-statistics-for-2014-you-need-to-know.
MOOC HISTORY
Mobile, on-demand
Promote employee
engagement
Scalable and collaborative
Flexible, easy to use
Cost effective
CORPORATE
MOOCS
Enable anyone, anywhere
to create content
Rich, multimedia experience
Allow training to be tailored
to organizations
Skill-based, practical and
engaging
Enhance relevance of
learning content
TYPES OF WORKPLACE MOOCS
Build Talent
Pipelines
Onboard New
Employees
Candidate
Screening,
Sponsorship
McAfee and
Intel
Self-directed
Development
Pitney Bowes
Source: Josh Bersin, Putting MOOCs To Work, Bersin by Deloitte. http://www.slideshare.net/jbersin.
Workplace &
On-the-Job
Training
Yahoo!
Brand
Marketing
Bank of
America
Collaboration
and
Innovation
Train Channel
Partners and
Customers
Google’s g2g
1-800Flowers.com
One size doesn’t fit all
Blended learning can be
wonderful
Oversight still required
Traditional academic
content isn’t always
relevant
Changing role for L&D
(content curators)
1-800-FLOWERS.COM: CASE STUDY
HR team uses MOOC course building
technology to build blended/virtual training
programs for their call center
representatives.
Floriology Institute sells premium courses
for new revenue stream and to reach wider
U.S. audience.
Network of independent national florists
use business productivity courses (e.g.
quickbooks, online marketing) for on-thejob training.
PITNEY BOWES: CASE STUDY
Global Technology Group uses core
skills courses to train their IT developers
on new technologies, and to cross train
them in management, leadership and
general business skills.
Using course freshness and newness to
keep employees up-to-date on latest
programming languages.
NEXT STEPS
1
Review your L+D needs
2
Consider existing learning technology
3
Evaluate MOOC options
4
Take a free course or a trial
CONTACT UDEMY
FOR ORGANIZATIONS
DANCHOU@UDEMY.COM