Ross Bradsen Regional Director Southwestern Ontario Sector Lead: Advanced Manufacturing December 11th, 2013 MITTELSTAND COMPANIES SMEs in Germany, Austria, Switzerland • Owner-operated (many privately/family owned) with emphasis on longterm profitability (in contrast to the public corporations which face quarterly pressure to meet short term expectations). • Focus on the final customer /end user as much as, if not more than, the immediate customer • Achieve unprecedented efficiencies by designing a business model with a razor-thin focus and learning to do few things really well • To compensate for their razor-thin focus... they diversify internationally and enjoy great economies of scale page 2 Adapted from: http://en.wikipedia.org/wiki/Mittelstand MITTELSTAND COMPANIES • Export-oriented, they focus on innovative and high value manufactured products and occupy worldwide niche market leadership positions in numerous segments • They become leaders by being “the best” and charging premium prices over competition • They maintain leadership by “staying the best” and “maintaining premium prices”. They do what’s in the best long term interests of the end user. • They are not afraid to change. They innovate to stay “the best” Adapted from: http://en.wikipedia.org/wiki/Mittelstand page 3 MITTELSTAND COMPANIES • Germany's Mittelstand companies (SME) are a very important part of the country's economy. In 2003, these companies employed 70.2% of all employees in private business, according to the Institut für Mittelstandsforschung.[5] Some predicted their demise that year due to narrowing of credit availability and a record number of firms collapsing.[6] So far these predictions have failed to materialize, Mittelstand companies continue to employ 70% of Germany’s workforce. Adapted from: http://en.wikipedia.org/wiki/Mittelstand page 4 MITTELSTAND COMPANIES • Germany's Mittelstand companies (SME) are a very important part of the country's economy. In 2003, these companies employed 70.2% of all employees in private business, according to the Institut für Mittelstandsforschung.[5] Some predicted their demise that year due to narrowing of credit availability and a record number of firms collapsing.[6] So far these predictions have failed to materialize, Mittelstand companies continue to employ 70% of Germany’s workforce. Adapted from: http://en.wikipedia.org/wiki/Mittelstand page 5 A selection of well known original Mittelstand companies – note their longevity 1935 1923 1924 1913 1925 1899 1961 1975 1926 1934 1846 1964 ONTARIO COMPANIES • Natural resources > export > elsewhere doing the value-adding? • Many Ontario Mfrs. are branch plants > branch plant mentality? • Very good at doing what head office wants: Quality-Cost-Delivery • Management is Operationally focused • Good at managing inputs and meeting HQ or customer demands. Ready to serve: “I can quote on that” • Operator or Innovator? Does management scour the world looking for opportunities to innovate? Do they invest in continuous R&D? Do they develop proprietary products? Can they raise risk capital? Do they focus on immediate customers and on end users? Can they resist pricing pressure by giving more/better than the competition? page 10 ONTARIO COMPANIES • Mfg. driven by a growing list of obligations: 1980s 1990s 2000s 2010s page 11 QUALITY QUALITY + COST QUALITY + COST + DELIVERY QUALITY + COST + DELIVERY + PRODUCT INNOVATION ONTARIO COMPANIES • Mfg. driven by a growing list of obligations: 1980s 1990s 2000s 2010s QUALITY QUALITY + COST QUALITY + COST + DELIVERY QUALITY + COST + DELIVERY Operators page 12 PRODUCT INNOVATION Innovators PRODUCTIVITY IS AN EQUATION • Lagging productivity versus the US is often cited as the challenge that must be addressed, but we focus mostly on the denominator. Productivity = Outputs Inputs Need More Focus Here Historic Focus Here page 13 VERTICAL INTEGRATION • Many Mfrs. have outsourced process steps (de-verticaled*). This started in the 1980s, driven by institutional shareholder pressure for short term financial results. • Mfrs. that only “do one process well” have shed plant/capacity and have further distanced themselves from end-users. The result is lost inherent human know-how on how to leverage the value chain to innovate to meet evolving customer needs. -----------------------MANUFACTURER----------------------- page 14 FINAL CUSTOMER or END USER ∗ Clayton M Chistensen at OCE Discovery Event 2009 VERTICAL INTEGRATION • Many Mfrs. have outsourced process steps (de-verticaled*). This started in the 1980s, driven by institutional shareholder pressure for short term financial results. • Mfrs. that only “do one process well” have shed plant/capacity and have further distanced themselves from end-users. The result is lost inherent human know-how on how to leverage the value chain to innovate to meet evolving customer needs. --MANUFACTURER-- page 15 FINAL CUSTOMER or END USER ∗ Clayton M Chistensen at OCE Discovery Event 2009 VERTICAL INTEGRATION • Many Mfrs. have outsourced process steps (de-verticaled*). This started in the 1980s, driven by institutional shareholder pressure for short term financial results. • Mfrs. that only “do one process well” have shed plant/capacity and have further distanced themselves from end-users. The result is lost inherent human know-how on how to leverage the value chain to innovate to meet evolving customer needs. -------------------MANUFACTURER------------------- FINAL CUSTOMER or END USER page 16 ∗ Clayton M Chistensen at OCE Discovery Event 2009 ONTARIO MITTELSTAND 1882 1957 1966 1957 1927 page 17 Investors fare better in the fold: Family owned firms outperform others http://www.theglobeandmail.com/report-on-business/small-business/sbmanaging/succession-planning/investors-fair-better-in-the-fold---family-ownedfirms-outperform-others-study/article12738084/ Thank you