Evaluation of University of Queensland Library Spaces: Three Case Studies at St Lucia Campus ALIA National 2014 Conference: “TOGETHER WE ARE STRONGER” The Pullman Albert Park Hotel, Melbourne, Australia, 15-19 September 2014 Neda Abbasi, Deakin University Richard Tucker, Deakin University Kenn Fisher, University Of Melbourne Robert Gerrity, University Of Queensland Presenter: Robert Gerrity INTRODUCTION • Understanding evolving patterns of students’ learning behaviours, space uses & preferences • Evaluation of spaces in Social Sciences and Humanities (SSHL); Biological Sciences (BSL); and Walter Harrison Law (WHLL) Libraries • Identifying areas for improvement in SSHL & impacts of refurbishments at BSL & WHLL • Online survey of “Student Experience of Library Spaces” • 1505 survey completed, with 1098 responses to open-ended questions BACKGROUND Major Drivers • The need to study impacts of space characteristics on library use & to determine the right balance of individual and group study spaces • Findings of 2012 insyncsurveys Study Aims • Determine effectiveness of spaces re students’ & faculty’s needs • Identify weakness and strength of library spaces • Outline evidence-based recommendations CONTEXT SSHL BSL WHLL METHOD Student Experience of Library Spaces Survey (1) Questions about all branches of UQ Library • Library Users’ Characteristics & Patterns of Library Use • Rating the importance of quiet, ambience, access to information, library as a meeting place, and encouragement by seeing other students studying • Quality and Function of Library Spaces (2) Questions about one of the three case studies PATTERNS OF LIBRARY USE Number of hours spent in the library during SEMESTER WEEKS Number of hours spent in the library during EXAM PERIODS Frequent Activities in UQ case study libraries SSHL BSL WHLL 1 2 Studying alone Studying alone Studying alone Completing an individual assignment/Writing a paper Completing an individual assignment/Writing a paper Completing an individual assignment/Writing a paper 3 4 Using my own laptop Using the library computers Using my own laptop Finding/borrowing books and journals Using my own laptop Using the library computers 5 Using the library computers Collaborating with colleagues/Group study Collaborating with colleagues/Group study REASONS FOR LIBRARY VISIT Location 242 Access to Books & Course-Related Resources 191 Design i.e. layout & variety of spaces 100 Study Spaces 74 Quiet Spaces 29 Availability Of Computers 29 Furniture i.e. lockable desks 27 Wayfinding Post Graduate Space In Duhig Tower SSHL No. of References 16 10 Opening Hours/Access 9 Group Study Areas 6 Environmental Comfort 5 BSL WHLL Frequency of Use of Different Spaces DESIGN-RELATED QUALITIES “It is a much more pleasant aesthetic, and the glass and open planning are a much more comfortable place to study. I don't like the feeling of being enclosed in a space and this helps tremendously.” “It has nice modern decor and architecture that makes it welcoming and peaceful. It also has several different zones which is pleasant … The spaces are varied and I like to change places depending on the type of work I am completing.” A Welcoming Library Entry 1000 945 900 800 667 700 600 500 400 625 642 623 636 511 497 493 385 383 379 256 300 200 474 469 201 150 301 288 226 210 103 100 193 134 47 0 Very important Somewhat important Neutral Somewhat unimportant Sitting and lounge areas with comfortable furniture A cafe in close proximity to a library entry Open spaces/glass walls to see through inside the library Food and Drink vending machines A gallery or some exhibition spaces for works of arts or display of new books Very unimportant ACOUSTICS & LIGHTING Responses to the question of ‘how often do you find library spaces noisy and difficult to work in?’ Theme Identified from Comments on the lighting in UQ library spaces RECOMMENDATIONS • Library as a place for “Quiet Individual Study” • Zoning strategies to separate noisy and quiet spaces • Clear signage in proper • Thoughtful and creative design of furniture • “Choices” of study carrels or individual study desks i.e. furniture, orientation, location and the degree of visual privacy locations • Strategies to introduce to • Less formal space for students to read and reflect; a space for creativity and reflection students what is on offer re spaces THANK YOU! www.evaluation-of-academic-library-spaces.com Neda Abbasi, neda.abbasi@deakin.edu.au Richard Tucker, richard.tucker@deakin.edu.au Kenn Fisher, fisherk@unimelb.edu.au Robert Gerrity, r.gerrity@library.uq.edu.au