Mentor Advantage Training Seminar Those who have torches will pass them on to others --Plato www.unk.edu/committees/staff_senate/mentor.htm Committee Members Dee Ellingson, Chair Counseling 865-8248 Psychology 865-8235 Chris Struebing, Coordinator Marketing & MIS 865-8468 Bruce Uden Clayton Willis Facilities 865-1800 Gayle Rawlings Linda Clark Human Resources 865-8516 Deb Gilbertson Chris Hartford Kathy Hartmann Mary Kiehn Residential & Greek Life 865-8519 Rev. 10/06 2 Program Mission To overcome the fear of the unknown by connecting the new employees to resources and familiarizing them with the University of Nebraska system. Help gain a “sense of place” by achieving a comfort level at UNK To help the new employee to become a member of the UNK Community and guide them towards training resources To be an ambassador of good will Rev. 6/05 3 Goals of the Program Provide an opportunity for new employees to become acclimated to UNK Assist new employees in acquiring the knowledge and skills to be successful university employees Foster professional development Encourage a team-oriented work environment Enhance communications throughout campus Rev. 6/05 4 Benefits of the Program (New employee) Greater job satisfaction Better performance and higher productivity Greater awareness of organizational values/expectations Early and effective socialization to the organization Acquisition of new technical, interpersonal and management skills Greater access to and awareness of contacts on campus Rev. 6/05 5 Benefits of the Program (Mentor) Sense of pride when new employee does well Personal satisfaction in serving UNK Professional Service to UNK Satisfaction that new employee will benefit from the mentor’s experience Sense of worth due to contribution to the organization Exposure to new ideas, technologies, perspectives through interaction with new employee Improvement of coaching and counseling skills Exposure to concerns, issues, and needs of diverse employees Rev. 6/05 6 Benefits of the Program (UNK) Increased Organization Communication Productivity Staff interaction Decreased Labor cost Labor expense Turnover Rev. 6/05 7 Profile of a Mentor Willing to commit time and effort Effective communicator Flexible and compassionate Understand and have some knowledge of the background, needs and interests of new employees Familiar with UNK Willing to share personal and professional experiences with new employee Always uses the highest level of personal and professional ethics Rev. 6/05 8 Roles of a Mentor Help build self-confidence Offer friendship and encouragement Model good business practices Explain how the organization works Coach through problem situation Offer wise counsel/advice Encourage professional behavior Share critical knowledge Rev. 6/05 9 Resources Developed by the Committee Mentor Match Form Mentor Guidelines Resource Guide Website www.unk.edu/committees/staff_senate/mentor.htm Rev. 6/05 10 Mentor Advantage Forms Mentor Match Forms Completed by both the new employee and the mentor Used to find a good fit between the mentor and the new employee All information is confidential Midpoint Form Ending Form Rev. 6/05 11 Mentor Responsibilities Make contacts with new employee Provide a tour of campus (noting key contacts/departments) Make introductions Invite to university functions/meetings Answer questions Complete forms for the program Promote self-sufficiency Rev. 6/05 12 Communication and Contact with New Employee Determine the best way to communicate & set up appointments E-mail Phone Personal Visit Required contacts First day of employment (or prior to), if possible Weekly for the first month Monthly for the next five months Rev. 6/05 13 Provide a Campus Tour Campus tour is helpful to a person who is unfamiliar with the UNK Campus Suggested places to visit (campus map is available at http://www.unk.edu/tools/map.html or in the back of the employee telephone directory) Point out building locations Information Technology Offices in Founders Hall Copy Center Post Office Rev. 6/05 Public Safety Facilities (Motor Pool, Lock Shop) Publications and Printing ID Card Office 14 Introductions Introduce new employee to those in their building and key contact people on campus Helpful Introduction Phrases “This is . . .” “May I introduce . . . ?” “Have you met . . . ?” “I would like you to meet . . .” Rev. 6/05 15 Invite to University Functions Contact new employee and invite to or offer to accompany them to campus functions such as: Professional Development Functions Receptions Loper Luncheon Rev. 10/06 16 Questions to ask the New Employee Have you: met with Human Resources? obtained your Employee ID? purchased your parking permit? Do you know where to park? been shown how to complete your Time Card and Professional Leave Request form? familiarized yourself with the phone system? Do you have a Campus Directory? applied for necessary computer applications (Lotus Notes, SAP, Bogie, etc.)? signed up for training sessions? Would you like assistance getting started? obtained office keys (if applicable)? been told about emergency procedures for your building? for UNK? Rev. 6/05 17 UNK Resource Guide The UNK Resource Guide has been developed to assist all employees with questions they may have about the UNK Campus Human Resources gives each new employee a resource guide on their first day of employment. Resource Guide may be downloaded at: http://www.unk.edu/committees/staff_senate/mentor.htm Rev. 6/05 18 Resource Guide Areas How Do I Do What? Whom to See About What? Who’s That? Who’s Where? What’s When? What’s That? Where’s That Again? Rev. 6/05 19 Where the Mentor Advantage Program is Going Ideas for future development in the program are to expand the mentoring program to include professional and leadership development. Rev. 6/05 20 Testimonials “Most of us know what it is like to start a new job and experience the mixed feelings of excitement and fear of the unknown. I’m pleased to UNK has developed a mentoring program for new staff members to reduce some of those feelings of fear.” --Dr. Jane Ziebarth-Bovill, Past Chair UNK Gender Equity Committee Asst Professor, Teacher Education Rev. 6/05 21 Testimonials “Being a mentor has provided both of us the opportunity to exchange ideas, thoughts and feelings of a personal and professional nature.” --Elaine Gokie, Assoc Director UNK Student Records and Registration Rev. 6/05 22 Testimonials “Serving as a mentor has been a very enjoyable experience. It has allowed me to share my knowledge of UNK, and to gain the perspective of someone newly acquainted with our campus. I strongly support the Mentoring Program, and encourage all employees to participate, either as a new employee or as a mentor. Regardless of your role, the experience will be fun! New employees can acquire the insights from someone else’s years of experience. Mentors can gain a fresh perspective and a greater appreciation for UNK. Sign up today to participate in the Mentoring Program. You will enjoy it!” --Kathy Livingston, Past-President UNK Staff Senate Director, Institutional Research Rev. 6/05 23