Maryland Association of Healthcare
Administrative Management
Certification
PRESENTED BY:
CATHERINE CLARK, CPC, CPAM
JENNIFER COLANGELO CULVER, MBA, CPAM
KAREN MOORE, CPAM
Professional Certification
Information
•
CERTIFIED PATIENT ACCOUNT MANAGER
•
•
CPAM
CERTIFIED CLINIC ACCOUNT MANAGER
•
CCAM
ELIGIBILITY
•
•
National AAHAM member, in good standing
Minimum of either four years of healthcare
experience, or two years of healthcare experience
and a two year college or university associates
degree
Overview of CPAM/CCAM
Exam
Patient
Access
Billing
Credit and
Collections
Revenue
Cycle
Management
Exam Format and Grading
True False
Worth 2 points each
Multiple Choice
Worth 5 points each
Short Answer
Worth 15 points each
Quantitative
Worth 15 points each
Essay
Worth 20 points each
•
•
You must attain a score of at least 70% in each section to
pass that section and you must pass all four sections to
pass the exam.
You will be given a maximum of 8 hours to complete the
exam with 2 hours allotted for each section.
Technical Certification
Information
•
CERTIFIED PATIENT ACCOUNT
TECHNICIAN
•
•
CPAT
CERTIFIED CLINIC ACCOUNT TECHNICIAN
•
CCAT
ELIGIBILITY
•
•
National AAHAM membership is not required
One year of patient accounting experience is
recommended
Overview of CPAT/CCAT Exam
Patient
Access
Billing
Credit and
Collections
Exam Format and Grading
Patient Access
40 Multiple Choice Questions
Billing
40 Multiple Choice Questions
Credit and Collections
40 Multiple Choice Questions
•
•
•
Grading is immediate upon completion of the exam
You must attain a score of at least 70% in each section to
pass that section and you must pass all three sections to
pass the exam.
You will be given a maximum of 2 hours to complete the
exam
Technical Certification
Information
•
CERTIFIED COMPLIANCE TECHNICIAN
•
CCT
ELIGIBILITY
•
•
National AAHAM membership is not required
One year of patient accounting experience is
recommended
Exam Format and Grading
Knowledge of the Office of Inspector General compliance
recommendations
The seven elements of a healthcare compliance plan
Agencies that oversee healthcare compliance
Non-compliance penalties
•
•
•
•
There are four areas of focus in one section for the exam
Grading is immediate upon completion of the exam
You must attain a score of at least 70% to pass the exam
You will be given a maximum of 1 hour to complete the
exam
Re-Certification
CPAM/CCAM
• Must be an AAHAM national member in good
standing by January 31 of each year
• Must earn forty hours of continuing education
units (CEUs) within two calendar years following
certification
•
Twenty of the CEUs must be from attendance at
AAHAM sponsored events (local or National Chapter
events)
Re-Certification
CPAT/CCAT
Two options to retain technical certification:
1) Retake and pass the entire exam every three
years
OR
2) Join as a national member and earn continuing
education units (CEUs)
•
•
Must be an AAHAM national member in good
standing by January 31 of each year
Must earn thirty hours of continuing education units
(CEUs) within three calendar years following
certification
•
Fifteen of the CEUs must be from attendance at AAHAM
events (local or National Chapter events)
Re-Certification
CCT
• The CCT certification is NOT maintainable
through CEUs
• The CCT exam will need to be retaken every
three years to maintain CCT certification
Fees
CPAM/CCAM FEES
• $200 for the full exam
• $50 for each section retake
• $125 for the dual certification exam
CPAT/CCAT FEES
• $100 for the full exam
• $50 for each section retake
• $80 for the dual exam
CCT FEES
• $100 for the full exam
AAHAM 2012
Certification Calendar
August 1, 2012 – Registration deadline for Fall
exams: CPAM/CCAM
August 13-24,2012 – CPAT/CCAT/CCT exams
September 3, 2012 – Registration deadline for
November exams: CPAT/CCAT/CCT
October 22-27, 2012 – Fall CPAM/CCAM exams
November 5-16, 2012 – CPAT/CCAT/CCT exams
December 3, 2012 – Registration deadline for
February 2013 exams: CPAT/CCAT/CCT
Exam Proctor Information
and Testing Locations
•
Proctoring
•
Professional Exam Proctoring Requirements
•
•
Must be proctored by a CPAM or CCAM
Technical Exam Proctoring Requirements
Must be proctored by a CPAM, CCAM, CPAT, CCAT,
CEO, COO, CFO or Human Resources Manager
Testing Locations
•
•
•
The local MD Chapter is responsible for helping to
secure a testing location as a proctor for exam day.
Ethics
•
SECURITY
•
Assuring adequate security of the testing materials
before and during testing
•
•
No electronic devices such a cell phones will be permitted in
the exam area
Only plain white paper supplied by the proctor will be
allowed in the testing area
•
•
PREPARATION
•
•
All other paperwork should be removed
Proctors should be trained in appropriate testing
practices and procedures
ADMINISTRATION
•
Proctors will provide an appropriate testing atmosphere
•
•
Examinees should not be permitted to take the exam at their
own desk
There will be two proctors for each testing facility
Preparing for the Exams
•
COACHING SESSIONS
•
•
•
Sessions are provided by the MD Chapter
Check www.mdaaham.com for schedule
AAHAM MATERIAL
•
•
•
For the professional exams AAHAM has provided
material available for purchase through the website.
This includes a study manual and a CD ROM of live
webinars
For the technical exams, AAHAM provides a
downloadable CPAT/CCAT study outline included in the
exam fee. A more comprehensive study manual is
available for purchase.
For the CCT exam, AAHAM provides a downloadable
study outline included in the exam fee. Online courses
are also available through AAHAM and BridgeFront.
Tips From Our Panel
Questions?
Contact Information
CATHERINE CLARK, CPC, CPAM
I3 Healthcare Consulting, L.L.C.
410-979-1624
Kate.clark@i3hcc.com
JENNIFER COLANGELO CULVER, MBA, CPAM
Global Companies
Vice President, Business Development
301-838-7013
jculver@gowithglobal.com
KAREN MOORE, CPAM
CareMedic
Workflow Consultant
404-201-6245
kmoore@caremedic.com
BETH GILMORE, CPAM
Maryland General Hospital
Director, Patient Access
410-225-8055
dgilmore@marylandgeneral.org