ANIP - Anglican Diocese Canberra & Goulburn

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Anglican Church of
Australia National
Insurance Program
Stallholders
Insurance Overview
January 2013
1
Coverage Summary
Insured
Declared stallholders of markets which are arranged by Insured
ANIP members
Period of Insurance
From
4.00 p.m. on 31st December 2012 ) Local
To
4.00 p.m. on 31st December 2013 ) Time
Limit of Liability
Public Liability $10,000,000 any one occurrence
Products Liability $10,000,000 any one period of insurance
Deductible
$1,000 each and every claim
2
Insured ANIP Members
Diocese of Adelaide
Diocese of Bathurst
Diocese of Bendigo
Diocese of Canberra & Goulburn
Diocese of Gippsland
Diocese of Newcastle
Diocese of North Queensland
Diocese of Tasmania
Diocese of The Murray
Diocese of Melbourne
Diocese of Brisbane
3
Premium Per Stall
State
Premium
GST
Stamp Duty
Total
SA
$2.25
$0.22
$0.27
$2.74
NSW
$2.25
$0.22
$0.22
$2.69
QLD
$2.25
$0.22
$0.19
$2.66
VIC
$2.25
$0.22
$0.25
$2.72
ACT
$2.25
$0.22
$0.25
$2.72
WA
$2.25
$0.22
$0.25
$2.72
TAS
$2.25
$0.23
$0.20
$2.67
4
Deposit Premium 2013
ANIP Member
Estimated
No. of
No. of
Markets
Stallholders
each Year
per Market
Estimated
No. of
Stallholders
Premium
Adelaide
20
18
360
$809.16
Bathurst - Mudgee
10
13
130
$292.20
Bathurst - Kandos
5
10
50
$112.38
Bathurst - Oberon
8
12
96
$215.78
Canberra - Goulburn
16
160
2560
$5,754.02
Gippsland
15
12
180
$404.58
Newcastle
17
22
374
$840.63
North Qld
20
18
360
$809.16
Tasmania
35
26
910
$2,045.37
The Murray
8
8
64
$143.85
Bendigo
10
14
140
$314.67
Melbourne
?
?
?
Brisbane
74
36
661
$1,756.85
Total
164
313
5224
$11,741.80
The deposit premium will be reviewed in June 2013 and
November 2013 based on declarations from each insured ANIP
member.
5
Insured Members Responsibilities
1. Maintain a record of all Stallholders that require to be
covered by this Insurance. Please use the attached
template – “ANIP Insured Stallholders 2013 Register ”.
2. Provide a copy of the complete “ANIP Insured
Stallholders 2013 Register” to Aon before the 28 June
2013 and 29 November 2013.
3. Ensure that the markets are conducted in accordance
with all local legislation requirements in particular
Occupational, Health & Safety.
4. Report to the ANIP office any incidents as soon as
possible but no greater than 30 days from the date of
the incident.
6
ANIP Insured Stallholders 2013 Register
ANIP Member
Name of Market
Address of Market
Date of Market
Time of Market
(commencement to completion)
Name of Stallholder
Contact Details of Stallholder
Telephone Number
Postal Address
Type of Stall (e.g. Food,
Clothing, Furniture)
7
General Exclusions
As with any insurance policy, there are exclusions. Listed below
is an extract from the policy wording. We recommend that you
take the time to read the wording for full policy limits and
exclusions.
• Excluding property owners liability
• Liquor Liability
• Claims arising from forcible ejection by third party security guards
• Injury (whilst performing) to
performers/actors/singers/entertainers/participants and the like (where
applicable)
• Damage to the ground, pitch, grass area, carpets, rugs and the like due
to normal use, wear and tear or abuse
• Product Liability for all second hand electrical goods and toys
• Product Liability for cosmetic and beauty products
• Product Liability for all medicines, potions, oils, fragrances and soaps
• Amusement rides of any kind
• Massage, manipulation of muscle, chiropractic or similar
• Hazardous, flammable or dangerous goods
• Cross liability for the council. Can include them as an interested party
only
8
In the event of an accident/claim
ACCIDENT REPORTING AND INVESTIGATION

You must report to your insurer all accidents and incidents
involving third parties, including -
-
All serious bodily Injury Incidents including concussion;
Any injury involving a fractured/broken bone;
Any injury requiring serious medical attention, i.e. stitches;
Any incident requiring an ambulance to be called;
Damage to property of a third party
Any incident involving an aggressive customer who makes
mention of taking the matter further, regardless of the
severity of injury.

You must investigate the matter and complete and return a
full Incident Report within 24 hours of the accident.
WHAT IF THE INCIDENT OCCURS WITHOUT MY KNOWLEDGE?
Your customers should be informing you of incidents that occur in
areas that are your responsibility. It is the Manager’s
responsibility to have a method of capturing your customers’
incidents. Any incident that potentially could result in liability to
you needs to be reported to Proclaim for immediate assessment.
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In the event of an accident/claim
FIRST AID AND WHAT SHOULD YOU DO AFTER A CUSTOMER INCIDENT



Provide a high standard of care and response. If you have staff
members trained in first aid, ensure they assist to the extent possible.
If requested by the injured person - call for a supervisor, a person
experienced in first aid, a doctor/ambulance or the injured person
should be accompanied to the nearest medical surgery/hospital. Call
an ambulance or doctor for serious injuries.
*While you should not admit liability, that is not an excuse for not
providing a high standard of care. *
INCIDENT REPORT





Complete the Incident Report/Customer Injury form as soon as the
injured person departs.
Witnesses should be identified on the Incident Report.
Ensure you have accurate detail of the injured person (including
contact details) and have recorded details of the injury.
If it is a slip or fall injury, inspect the area the incident occurred for
reasons for the fall. Also note the customer’s footwear or any other
factor that may have contributed to the incident (intoxication,
skylarking, lack of supervision).
In the event of property damage, supply full details of the item
damages and contact details for the owner.
10
In the event of an accident/claim
FOLLOW UP!
The person who attended to an injured customer should work with Proclaim, as
they will follow up within a week to ensure the customer is OK. Any complaints
should be recorded and communicated to Proclaim.
WHAT IF THEY ASK ME TO PAY BILLS?
Any request for payment of medical bills or compensation should be directed to
our accident management team at Proclaim.
HOW DO I COMPLETE THE INCIDENT REPORT FORM?

To complete an internet Incident Report Form go to: www.proclaim.com.au
USERNAME: clubsonline
PASSWORD: direct

or when completing a paper based form, fax it to:
PROCLAIM at fax number: 1300 858 329
PLEASE COMPLETE AND SEND THE INCIDENT REPORT FORM WITHIN 24 HOURS
OF THE INJURY OCCURRING TO:
RICHARD THOMAS
Level 2, 134 Flinders Street
Phone: 03 9660 5261 Fax: 1300 858 329
PROCLAIM HELP DESK
03 9660 5200
11
Contact Details
Anglican National Insurance Program (ANIP)
Risk Management & Insurance
Manager
Matthew Wilson
Email Address
mwilson@melbourne.anglican.com.au
Contact phone number
03 9653 4207
Risk Management & Insurance
Department
Eric Schreiber
Email Address
eschreiber@melbourne.anglican.com.au
Contact phone number
03 9653 4229
Risk Management & Insurance
Department
Ralph Halnon
Email Address
rhalnon@melbourne.anglican.com.au
Contact phone number
03 9653 4220
Aon Risk Services
Service Executive
Nicole Broadhurst
Email Address
nicole.l.broadhurst@aon.com
Contact phone number
07 3223 7481
Client Manager
Michael Hambleton
Email Address
michael.hambleton@aon.com
Contact phone number
07 3223 7554
12
Note
Please note this presentation is not intended to replace the
policy schedule and wording. We recommend that you review
these documents at least annually to ensure that they meet
your needs and requirements.
13
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