Definition of Operations Strategy Definition: total pattern of decisions that shape the long-term capabilities
of any type of operation and their contribution to overall strategy through the reconciliation of market
requirements with operations resources
Perspectives on Operations Strategy
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Perspectives:
Top-down perspective: operations strategy should interpret higher level strategy
Operations resources (inside-out): ops strategy should build operations capabilities
Bottom-up perspective: ops strategy should learn from day to day experience
Market requirements (outside-in) perspective: ops strategy should satisfy orgs markets
Societal-level operations performance/Sustainability: