Salesforce
Integration-Architect
Salesforce Certified
Platform Integration
Architect (Plat-Arch204)
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Certs Exam
Salesforce - Integration-Architect
Question #:1
An Integration Architect has designed a mobile application for Salesforce users to get data while on the road
using a custom UI. The application is securedwith oAuth and is currently functioning well. There is a new
requirement where the mobile application needs to obtain the GPS coordinates and storeit on a custom
geolocation field.
The geolocation field is secured with Field Level Security, so users can view the value without changing it.
What should be done to meet the requirement?
A. The mobile device makes a SOAP API inbound call.The mobile device receives a REST Apex callout
call.
B. The mobile device makes a REST API inbound call.
C. The mobile devicemakes a REST Apex inbound call.
Answer: C
Explanation
The mobile device should make a REST Apex inbound call to meet the requirement. A REST Apex inbound
call allows the mobile device to invoke custom Apex logic on Salesforce using a RESTful interface. The
Apex logiccan then access the geolocation field using the user’s OAuth token and update it with the GPS
coordinates from the mobile device. The geolocation field is secured with Field Level Security, so the user
can view the value without changing it. A SOAP API inbound call or a REST API inbound call would not be
able to access the custom geolocation field, as they are not supported by the standard Salesforce objects and
fields. Reference: Salesforce Integration Architecture Designer Resource Guide, page 20
Question #:2
A customer is evaluating the Platform Events solution and would like help in comparing/contrasting it with
Outbound Messaging for real-time/near real-time needs.
They expect 3,000 customers to view messages in Salesforce.
What should be evaluated and highlighted when deciding between the solutions?
A. In both Platform Events and Outbound Messaging, the event messages are retried by and delivered in
sequence, and only once. Salesforce ensures there is no duplicate message delivery.
B. Both Platform Events and Outbound Messaging are highly scalable. However, unlike Outbound
Messaging, only Platform Events have Event Delivery and Event Publishing limits to be considered.
C. Message sequence is possible in Outbound Messaging, but not guaranteed with Platform Events. Both
offer very high reliability. Fault handling and recovery are fully handled by Salesforce.
Answer: B
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Certs Exam
Salesforce - Integration-Architect
Question #:3
Acustomer is migrating from an old legacy system to Salesforce. As part of the modernization effort, they
would like to integrate al existing systems that currently work with their legacy application with Salesforce.
Which three constraints and pain-pointsshould an integration architect consider when choosing the integration
pattern/mechanism?
Choose 3 answers
A. System types - APIs, File systems, Email
B. Reporting and usability requirements
C. Multi-language and multi-currency requirement
D. Error handling mechanisms
E. Data Volume and Processing volume
Answer: A D E
Explanation
The system types, the error handling mechanisms, and the data volume and processing volume are three
constraints and pain-points that an integration architect should consider when choosingthe integration pattern
/mechanism. The system types determine what kind of interfaces and protocols are available or required for
the integration, such as APIs, file systems, email, etc. The error handling mechanisms ensure that the
integration can handleany failures or exceptions gracefully and provide appropriate logging and notification.
The data volume and processing volume affect the performance and scalability of the integration, as well as
the choice of synchronous or asynchronous methods. Reference: Salesforce Integration Architecture Designer
Resource Guide, page 17
Question #:4
What should an integration architect recommend to ensure all integrations to the Northern Trail Outfitters'
company portal use SSL mutual authentication?
A. Enable My Domain and SSL/TLS
B. Enforce SSL/TLS Mutual Authentication
C. Generate a certification authority (CA) signed certificate
Answer: B
Question #:5
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Certs Exam
Salesforce - Integration-Architect
A largeB2C customer is planning to implement Salesforce CRM to become a Customer centric enterprise.
Below, is their current system landscape diagram.
The goals for implementing Salesforce follows:
1. Develop a360 view of customer
2. Leverage Salesforce capabilities for Marketing, Sales and Service processes
3. Reuse Enterprise capabilities built for Quoting and Order Management processes
Which three systems from the current system landscape can be retired withthe implementation of Salesforce?
Choose 3 answers
A. Order Management System
B. Case Management System
C. Sales Activity System
D. Email Marketing System
E. Quoting System
Answer: B C D
Explanation
The three systems from the current system landscape that can beretired with the implementation of Salesforce
are Case Management System, Sales Activity System, and Email Marketing System. These systems can be
replaced by Salesforce Service Cloud, Sales Cloud, and Marketing Cloud respectively, which provide similar
orbetter capabilities for managing cases, sales activities, and email campaigns. Option A is not correct
because Order Management System cannot be retired with the implementation of Salesforce. The company
wants to reuse their existing enterprise capabilities for order management processes, which are likely to be
complex and customized. Salesforce does not provide a native order management solution for B2C commerce
scenarios. Option E is not correct because Quoting System cannot be retired with the implementation of
Salesforce. The company wants to reuse their existing enterprise capabilities for quoting processes, which are
likely to be complex and customized. Salesforce does not provide a native quoting solution for B2C
commerce scenarios.
Question #:6
Northern Trail Outfitters needs to make synchronous callouts "available to promise"services to query product
availability and reserve inventory during customer checkout process.
Which two considerations should an integration architect make when building a scalable integration solution?
Choose 2 answers
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Certs Exam
Salesforce - Integration-Architect
A. The typical and worst-case historical response times.
B. The number batch jobs that can run concurrently.
C. How many concurrent service calls are being placed.
D. The maximum query cursors open per user on the service.
Answer: A C
Explanation
The typical and worst-case historical response times, and how many concurrent service calls are being placed
are two considerations that an integration architect should makewhen building a scalable integration solution
for synchronous callouts to “available to promise” services. These two factors can affect the performance,
reliability, and availability of the integration solution, as well as the user experience of the customer checkout
process. Theintegration architect should design the solution to handle high volumes of service calls, optimize
the response times, handle errors and timeouts, and avoid hitting governor limits or service quotas.
References: Certification - Integration Architect - Trailhead, [Callout Limits and Limitations], [Integration
Patterns and Practices]
Question #:7
Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has
experienced outages that keeping service unavailable for several days.
What solution should an architect recommend to handle errors during these types of service outages?
A. Use middleware queuing and buffering toinsulate Salesforce from system outages.
B. A Use Platform Event replayldand custom scheduled Apex process to retrieve missed events.
C. Use @future jobld and custom scheduled apex process to retry failed service calls.
D. Use Outbound Messaging to automatically retry failed service calls.
Answer: A
Explanation
Using middleware queuing and buffering is a solution that can handle errors during service outages by storing
the messages in a queue until the service is available again. This way, Salesforce does not loseany data or
encounter any failures when the service is down. Using @future jobld and custom scheduled apex process to
retry failed service calls is not a good solution because it can consume a lot of governor limits and create a lot
of duplicate records. Using Outbound Messaging to automatically retry failed service calls is also not a good
solution because it has a limited number of retries and a fixed retry interval, which may not be sufficient for
long service outages. Using Platform Event replayld and custom scheduled Apex process to retrieve missed
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Certs Exam
Salesforce - Integration-Architect
events is not applicable for this scenario because Platform Events are used for event-driven integration, not
for web-service integration. Reference: Salesforce Integration Architecture Designer Resource Guide, page 2930
Question #:8
The sales Operations team at Northern Trail Outfitters imports new leads each day. An integrated legacy
territory management system assigns territories toleads before Sales team members can work on them. The
current integration often experiences latency issues.
Which two recommendations should an Architect make to improve the integration performance?
Choose 2 answers
A. Reduce batch size of asynchronous BULK API.
B. Reduce batch size of synchronous BULK API.
C. Legacy system should submit in serial mode.
D. Legacy system should submit in parallel mode.
Answer: A D
Explanation
Reducing the batch size of asynchronous BULK API and submitting the legacy system in parallel mode are
two recommendations that can improve the integration performance. The BULK API is designed to handle
large-scale data loads, but it can also cause latency issues if the batch size is too large or the network
bandwidth is insufficient. Reducing the batch size can help to avoid timeouts and improve throughput.
Submitting the legacy system in parallel mode can also speed up the integration process by allowing multiple
batches to be processed concurrently, as long as there are no dependencies or conflicts between them.
Reference: Salesforce Integration Architecture Designer Resource Guide, page 21
Question #:9
Northern Trail Outfitters requires an integration to be set up between one of their Salesforce orgs and
anexternal data source us Salesforce Connect. The external data source supports Open Data Protocol.
Which three configurations should an Integration Architect recommend be implemented in order to secure
requests coming from Salesforce?
Choose 3 answers
A. Configure Identity Type for OData connection.
B. Configure a Certificate for OData connection.
C. Configure SpecialCompatibility for OData connection,
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Certs Exam
Salesforce - Integration-Architect
D. Configure CSRF Protection for OData connection.
E. Configure CSRF Protection on External Data Source.
Answer: A B D
Explanation
Configuring Identity Type, Certificate, and CSRF Protection for OData connection are threeconfigurations
that an Integration Architect should recommend to secure requests coming from Salesforce. Identity Type is
used to specify the authentication method for the OData connection, such as Basic Authentication, OAuth 2.0,
or Named Principal. Certificate is used to enable SSL/TLS encryption for the OData connection, which
protects the data in transit from eavesdropping or tampering. CSRF Protection is used to prevent cross-site
request forgery attacks, which exploit the trust between the user and Salesforce by sending malicious requests
from another website. Configuring Special Compatibility for OData connection is not a configuration that is
related to security, but rather to compatibility issues with different versions or implementations of OData.
Configuring CSRF Protection on External Data Source is not a configuration that can be done in Salesforce,
but rather on the external data source itself. Reference: Salesforce Connect: Custom Adapters Developer
Guide, page 9-10
Question #:10
A company is planning on sending orders from Salesforce to a fulfillment system. The integration architect
has been asked to plan for the integration.
Which two questions should the integration architect consider?
Choose 2 answers
A. Can the fulfillment system create new addresses within the Order Create service?
B. Can the fulfillment system make a callback into Salesforce?
C. Can the fulfillment system implement a contract-first Outbound Messaging interface?
D. Is the product catalog data identical at all times in both systems?
Answer: B C
Explanation
The integration architect should consider whether the fulfillment system can make a callback into Salesforce
and whether it can implement a contract-first Outbound Messaging interface. A callback is a wayfor the
fulfillment system to send a response or an acknowledgment back to Salesforce after receiving an order1. This
can help ensure data consistencyand reliability between the two systems. A contract-first Outbound
Messaging interface is an approach where the integration is designed based on a predefined XML schema that
defines the structure and content of the messages2. This can help ensure interoperability and compatibility
between the two systems. The other two questions are not relevant for the integration architect to
consider. The fulfillment system does not need to create new addresses within the Order Create service, as
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Certs Exam
Salesforce - Integration-Architect
this is a function of Salesforce3. The product catalog data does not need to be identical at all times in both
systems, as long as there is a mapping or synchronization mechanism to handle any discrepancies
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