TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. COURSE DESIGN
COURSE TITLE:
COMPUTER SYSTEM SERVICING NCII
NOMINAL DURATION:
280 HOURS
QUALIFICATION LEVEL:
NCII
COURSE DESCRIPTION:
TRAINEE ENTRY REQUIREMENTS:
QUALIFICATION TITLE
Competency–Based
Curriculum
This course is designed to develop & enhance the
knowledge, skills, & attitudes of a Computer Systems
Service Technician, in accordance with industry standards.
It covers the basic and common competencies in addition
to the core competencies such as to install and configure
computers systems, set-up computer networks and servers
and to maintain and repair computer systems and
networks.
Candidate/trainee must possess the following
qualifications, must be:
 Able to communicate both oral and written
 Physically and mentally fit.
 With good moral character.
 Can perform basic mathematical and logical
computations.
 Analytical and logical thinking
Date Developed:
Document No.
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
COURSE STRUCTURE:
BASIC COMPETENCIES
(40 Hours)
Unit of Competency
1. Participate in
workplace
communication
Module Title
1.1 Participating in
workplace
communication
2. Work in a team
environment
2.1 Working in a team
environment
3. Practice career
professionalism
3.1 Practicing career
professionalism
4. Practice
occupational health
& safety
4.2 Practicing
occupational health &
safety
QUALIFICATION TITLE
Competency–Based
Curriculum
Learning Outcomes
1.1.1 Obtain and convey
workplace
information.
1.1.2 Complete relevant
work related
documents.
1.1.3 Participate in
workplace meeting
and discussion.
2.1.1 Describe and
identify team role
and responsibility
in a team.
2.1.2 Describe work
as a team member
3.1.1 Integrate personal
objectives with
organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional
growth and
development.
4.1.1 Identify hazards
and risks.
4.1.2 Evaluate hazard
and risks
4.1.3 Control hazards
and risks
4.1.4 Maintain
occupational
health and safety
awareness
Date Developed:
Nominal Duration
10 hours
10 hours
10 hours
10 hours
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
Common Competencies
(80 Hours)
Unit of Competency
Module Title
1. Apply Quality
1.1 Applying Quality
Standards
Standards
2. Perform Computer
Operation
2.1 Performing
Computer
Operation
3. Perform Mensuration
and Calculation
3.1 Performing
Mensuration and
Calculation
4. Prepare and interpret
technical drawing
4.1 Prepare and
interpret technical
drawing
5. Use hand tools
5.1 Using hand tools
QUALIFICATION TITLE
Competency–Based
Curriculum
Learning Outcomes
1.1.1 Assess quality of
received materials
1.1.2 Assess own work
1.1.3 Engage in quality
improvement
2.1.1 Plan and prepare
for
task to be taken
undertaken
2.1.2 Input data into
computer
2.1.3 Access information
using computer
2.1.4 Produce
output/data
using computer
system
2.1.5 Use basic
functions
of a www-browser
to
locate information
2.1.6 Maintain computer
equipment and
systems
3.1.1 Select measuring
instruments
3.1.2 Carry out
measurement and
calculation
3.1.3 Maintain measuring
instruments
4.1.1 Identify different
kinds of technical
drawings
4.1.2 Interpret technical
drawing
4.1.3 Prepare/make
changes in
electrical/electronic
schematics and
drawings
5.1.1 Plan and prepare
for
tasks to be
Date Developed:
Nominal Duration
10 hours
20 ours
10 hours
10 hours
10 hours
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
6. Terminate and
connect electrical
wiring and electronics
circuit
Core Competencies
(160 Hours)
Unit of Competency
1. Install and configure
computer systems
2. Set-up computer
networks
6.1 Terminating and
connect electrical
wiring and
electronics circuit
Module Title
1.1 Installing and
configure computer
systems
2. Setting-up computer
networks
QUALIFICATION TITLE
Competency–Based
Curriculum
undertaken
5.1.2 Prepare hand tools
5.1.3 Use appropriate
hand tools and test
equipment
5.1.4 Maintain hand
tools
6.1.1 Plan and prepare
for termination
/connection of
electrical
wiring/electronics
circuits
6.1.2Terminate/connect
wiring/electronics
circuits
6.1.3Test
termination
/connections of
electrical
wiring/electronics
circuits
Learning Outcomes
1.1.1 Assemble
computer
hardware
1.1.2 Prepare Installer
1.1.3 Install operating
system and drivers
for peripherals
devices.
1.1.4 Install the
computer
application
software
1.1.5 Conduct testing
and documentation
2.1.1 Install network
cables
2.1.2 Set network
configuration
2.1.3 Set router/WI-FI/
Wireless access
point /repeater
Date Developed:
20 hours
Nominal Duration
50 hours
50 hours
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TESDA-OP-CO-01-F11
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3. Set-up Computer
Servers
3.1 Setting-up
Computer Servers
4. Maintain and repair
computer system and
networks
4.1 Maintaining and
repair computer
system and
networks
QUALIFICATION TITLE
Competency–Based
Curriculum
configuration
2.1.4 Inspect and test
the configured
computer
networks.
3.1.1 Set-up user
access
3.1.2 Configure network
services
3.1.3 Perform testing,
documentation
and predeployment
practices
4.1.1 Plan and prepare
for maintenance
and repair
4.1.2 Maintain computer
systems and
networks
4.1.3 Diagnose faults of
computer systems
4.1.4 Rectify/correct
defects in
computer systems
4.1.5 Inspect and test
the computer
systems and
networks
Date Developed:
30 hours
30 hours
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
Elective Competencies (if any)
(No. of Hours)
Unit of Competency
Module Title
ASSESSMENT METHODS:
COURSE DELIVERY:
QUALIFICATION TITLE
Competency–Based
Curriculum
Learning Outcomes
Nominal Duration
Hands on
Direct observation
Practical demonstration
Oral and written exam
Lecture-demonstration
Self-paced instruction
Group discussion
Date Developed:
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
RESOURCES:
List of recommended tools, equipment, and materials for the training of (no. of trainees) for (title of the
program/ qualification)
Qty.
Tools
Qty
10 pcs
Equipment
26 units
Screwdriver (standard)
10 pcs
Screwdriver (Philips)
400 pcs.
25 pcs.
Laptop computer/Netbook
10
Long nose pliers
10 pcs
20 pcs.
Computers for server
10
Mechanical pliers
10 sets
Allen wrench
Patch panel (48-ports)
Crimping tools
1 unit
Soldering iron
10 pcs
10 units
Solder sucker
5 pcs
Wire stripper
Contact cleaner
1 piece
Working tables
Internet subscription (at least 2
MBPS)
Uninterruptible Power Supply
(UPS)
10 unit
1 unit
UTP cable
1 can
10 sets
10 pcs
RJ 45
Modular box
(RJ45)
Raceway or
Slotted PVC
1.5” x 1.5” x 48”
1 box
Server cabinet/Frame
20 pcs
10 pcs
Materials
Desktop Computer
10
10 pcs
Qty
Whiteboard
1 lot
1 spool
8 pcs
Hub / Switch
Fastener
Filler (leadfree)
Fiber optic
cable 2 meters
(terminated)
2 units
Portable electric hand drill
1 set
Managed switch
1
Drill bit
5 sets
Network controller
11
Precision screw drivers
10 pcs
ADSL Router with Wi- Fi
10
Anti-static devices
5 pcs
Wireless Access Point
1 unit
Flash light/Head mounted light
PC Video camera
2 units
External optical drive
1 unit
USB External HD
1 unit
Network External HD
1 unit
scanner
1 unit
USB printer
1 unit
Network printer
11 pcs
Flash disk / Memory stick
10 units
Electronic tester VOM
5 units
LAN Cable tester
QUALIFICATION TITLE
Competency–Based
Curriculum
Date Developed:
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
FACILITIES:
SPACE
REQUIREMENT
laboratory and/or
lecture area
storage area
learning resource
center
equipment
circulation area
SIZE IN METERS
AREA IN SQ.
METERS
TOTAL AREA IN
SQ. METERS
6x8
48
48
2x2
4
4
4x5
20
20
20
20
Total Workshop Area:
QUALIFICATION TITLE
Competency–Based
Curriculum
GRAND TOTAL
AREA IN SQ. M
92
Date Developed:
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
INSTRUCTORS/ TRAINERS QUALIFICATION:
B. MODULES OF INSTRUCTION
CORE COMPETENCIES
50 hours
UNIT OF COMPETENCY
Install and Configure Computer Systems
MODULE TITLE
Installing and Configuring Computer System
MODULE DESCRIPTOR
This module covers the outcomes required in
installing and configuring desktop and workstation
computers systems. It consists of competencies to
assemble computer hardware, install operating
system and drivers for peripherals/devices, and
install application software as well as to conduct
testing and documentation
NOMINAL DURATION
50 HOURS
SUMMARY OF LEARNING OUTCOMES
LO 1. Assemble computer hardware
LO 2. Prepare installer
LO 3. Install operating system and drivers for
peripherals/ devices
LO 4. Install application software
LO 5. Conduct testing and documentation
QUALIFICATION TITLE
Competency–Based
Curriculum
Date Developed:
Document No.
Page 9 of 31
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
DETAILS OF LEARNING OUTCOMES:
LO 1. ASSEMBLE COMPUTER HARDWARE
ASSESSMENT
CONTENTS
CONDITIONS
CRITERIA
 Unit Assembly is
planes and
prepared to
ensure Oh&S
Policies and
procedure are
followed in
accordance with
 Plan and
established
prepare unit
procedures and
assembly
checked against
The
 Identify and
systems
students/trainees
obtain the
requirements
must be provided
materials, tools
 Materials
with the following:
and equipment
necessary to

Computer
in accordance
complete the
system
with job
work are
 Anti-static wrist
requirements.
identified and
strap
 Follow the
obtained in

Set of screw
OH&S policies
accordance with
driver
and procedures
established
 Cutter
to ensure
procedures and
operation safety  Allen wrench
checked against
requirements
(0.05 – 0.25
systems
inch)
 Assemble
requirements
computer
 Flashlight
 Tools,
hardware in
 Sharp pointed
equipment and
accordance with
tweezers
testing devices
job and system  Cable tie
needed to carry
requirements
 Personal
out the

Configuration
of
Protective
installation work
BIOS
in
equipment
are obtained in
accordance
with
(PPE)
accordance with
hardware
established
requirements
procedures and
checked for
correct operation
and safety
 Computer
hardware is
assembled in
accordance with
established
QUALIFICATION TITLE
Competency–Based
Curriculum
METHODOLOGIES



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
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TESDA-OP-CO-01-F11
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
procedures and
system
requirements
Basic-inputoutput-system
(BIOS)
configuration is
performed in
accordance with
hardware
requirements
LO 2. PREPARE INSTALLER
ASSESSMENT
CONTENTS
CRITERIA
 Portable
bootable devices
are created in
accordance with
software
manufacturer
instruction.
 Create bootable
device
 Customized
installers are
 Customize
prepared in
installation in
accordance with
accordance with
software
software
utilization guide
manufacturer
and end user
EULA.
agreement.
 Installing
 Installation of
portable
portable
application.
applications are
carried out in
accordance with
software user
guide and
software license.
QUALIFICATION TITLE
Competency–Based
Curriculum
CONDITIONS
The
students/trainees
must be provided
with the following:
 Open source
portable
applications
 Utility software
 Manual
 Flash drive
 Computer
System
METHODOLOGIES



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
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TESDA-OP-CO-01-F11
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LO 3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES
ASSESSMENT
CRITERIA
 Operating
system (OS) is
installed in
accordance with
established
installation
procedures and
to comply with
end-user
requirements
 Peripherals/devi
ces drivers are
installed and
configured in
accordance with
manufacturer’s
instructions
and/or OS
installation
procedures.
 OS and drivers
updates/patches
are accessed
and installed in
accordance with
manufacturer’s
recommendation
and
requirements
 On-going checks
of the quality of
the work are
undertaken in
accordance with
established
procedures
CONTENTS
CONDITIONS

The
students/trainees
must be provided
with the following:
 Operating
system
installer
 Printer,
scanner,
mouse,
keyboard,
webcam and
other
peripherals
 Drivers
 Utility software
 Notebook and
pen



Install
Operating
System
Install and
configure
peripherals/devi
ces in
accordance
with
manufacturer’s
instructions
Updating
drivers and
peripherals
Undertake ongoing checks to
ensure quality
of work
METHODOLOGIES



Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
(Note: Copy format for modules of instructions for Common and Core Competencies)
QUALIFICATION TITLE
Competency–Based
Curriculum
Date Developed:
Document No.
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
LO 4. INSTALL APPLICATION SOFTWARE
ASSESSMENT
CONTENTS
CRITERIA
 Application
software are
installed based
on software
installation
guides, end-user
requirements
 Install
and software
application
license
software based
agreement
in installation
guide and
 Variation to
software license
application
agreement
software
installation is
 Carry out
carried out in
variation to
accordance to
application
customer/client
software
requirements.
installation
 Software
 Access and
updates are
install software
accessed and
updates
installed in
accordance with
manufacturer’s
recommendation
and
requirements
CONDITIONS
The
students/trainees
must be provided
with the following:
 Productivity
tools
 Utility software
 Internet
connection
 Manual
 Computer
system
METHODOLOGIE
S



Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
LO 5. CONDUCT TESTING AND DOCUMENTATION
ASSESSMENT
CRITERIA
 Devices/system
and/or
installation is
tested to
determine
whether it
conforms to
requirements
 Stress test is
conducted to
ensure reliability
CONTENTS
CONDITIONS

The
students/trainees
must be provided
with the following:
 Multi-Tester
 Cable tester
 Manual
 Notebook and
pen
 Computer
system



Test devices/
system and/or
installation
Conduct stress
test
Follow 5S and
3Rs according
to environmental
policies
Prepare and
forward
QUALIFICATION TITLE
Competency–Based
Curriculum
METHODOLOGIE
S



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
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TESDA-OP-CO-01-F11
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of reliability of
documentation
 Mirror
equipment in
to appropriate
 Flash light
accordance with
personnel
manufacturer’s
instructions and
system
requirements
 5S and 3Rs are
followed
according to
environmental
policies
 Documentation
in relation to the
test is forwarded
to appropriate
personnel and/or
authority in
accordance with
requirements.
INSTRUCTORS/ TRAINERS QUALIFICATION:
C. MODULES OF INSTRUCTION
CORE COMPETENCIES
30 hours
UNIT OF COMPETENCY
SET-UP COMPUTER NETWORKS
MODULE TITLE
SETTING-UP COMPUTER NETWORKS
MODULE DESCRIPTOR
This module covers the outcomes required in
setting-up computers networks for LANs and smalloffice home-office (SOHO) systems. It consists of
competencies to install network cables, set network
configuration, set router/Wi-Fi/ wireless access
point/repeater configuration as well as to inspect
and test the configured computer networks.
NOMINAL DURATION
30 hours
SUMMARY OF LEARNING OUTCOMES
Upon completion of this module the
students/trainees must be able to:
LO1. Install network cables
LO2. Set network configuration
LO3. Set router/Wi-Fi/ wireless access
point/repeater configuration
LO4. Inspect and test the configured computer
networks
QUALIFICATION TITLE
Competency–Based
Curriculum
Date Developed:
Document No.
Page 14 of
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Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
DETAILS OF LEARNING OUTCOMES:
LO 1. INSTALL NETWORK CABLES
ASSESSMENT
CONTENTS
CRITERIA



Cable
routes are
determined
and
planned in
accordanc
e with
network
design and
actual
installation
site.
Network
materials
necessary to
complete the
work are
identified and
obtained in
accordance
with
established
procedures
and checked
against
systems
requirements
Tools,
equipment
and testing
devices
needed to
carry out
the
installation
work are
obtained in
accordance
with







Determine
and plan the
cable route
Identify and
obtain
network
materials
necessary to
complete the
work
Obtain the
needed tools,
equipment
and testing
devices
Use
appropriate
personal
protective
equipment
Perform cable
splicing based
on standards
Install network
cables and
cable raceway
Perform and
check
installation
work
Follow 5S and
3Rs
QUALIFICATION TITLE
Competency–Based
Curriculum
CONDITIONS
The
students/trainees
must be provided
with the following:
 Cable
plan/procedur
al
 Manual
 Race way
 Cable tester
 Crimping Tool
 Wire stripper
 Mask
 Impact punch
down tool
 Cable tie
 Patch panel
 Modular box
 Rj45
METHODOLOGIES



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)




established
procedures
and
checked for
correct
operation
and safety
Appropriate
personal
protective
equipment is
used and OHS
policies and
procedures are
followed
Copper cable
splicing is
performed
based on
Electronic
Industries
Alliance/Teleco
mmunications
Industry
Association
(EIA/TIA)
standards
Network
cables and
cable
raceway are
installed in
accordance
with
established
procedures
and
installation
requirements
Installation
work is
performed and
is checked to
ensure no
QUALIFICATION TITLE
Competency–Based
Curriculum
Date Developed:
Document No.
Page 16 of
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Developed by:
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)


unnecessary
damage has
occurred and
complies with
requirements
OHS standards
and 5S
principles are
followed
according to
enterprise
requirements
Excess
components
and materials
are disposed of
based on
WEEE
directives and
3Rs waste
management
program.
LO 2. SET NETWORK CONFIGURATION
ASSESSMENT
CRITERIA
 Network
connectivity of
each terminal is
checked in
accordance with
network design.

Any fault or
problem in
the network
system is
diagnosed
and
remedied in
line with the
standard
operating
procedures.
CONTENTS
CONDITIONS

The
students/trainees
must be provided
with the following:
 Cable
plan/procedur
al
 Manual
 Race way
 Cable tester
 Crimping Tool
 Wire stripper
 Mask
 Impact punch
down tool
 Cable tie
 Patch panel
 Modular box



Check
network
connectivity of
terminals
Diagnose and
remedy fault
or problem in
the network
System
Configure
Network
Interface Card
settings
Carry out
communicatio
n checking
QUALIFICATION TITLE
Competency–Based
Curriculum
METHODOLOGIES



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
Page 17 of
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)



between
Terminals
Respond to
unplanned
events or
conditions
Network
interface
card (NIC)
settings
are
configured
in
accordanc
e with
network
design.
Communicati
on checking
between
terminals are
carried out in
accordance
with OS
network
configuration
guides
Unplanned
events or
conditions are
responded to in
accordance
with
established
procedures

Rj45
LO 3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER CONFIGURATION
ASSESSMENT
CRITERIA

Client
Device
systems
settings are
configured
in
accordance
with
manufactur
ers’
CONTENTS



Configure
client device
system
settings
Configure
Local Area
Network port
Configure
Wide Area
Network port
QUALIFICATION TITLE
Competency–Based
Curriculum
CONDITIONS
METHODOLOGIES
The
students/trainees
must be provided
with the following:





Computer
system
Router
Switch/hub
LAN cables


Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
Page 18 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)



instructions
and enduser
preferences
Local
area
network
(LAN)
port is
configure
d in
accordan
ce with
manufact
urers’
instructio
ns and
network
design
Wide area
network
(WAN)
port is
configure
d in
accordanc
e with
manufact
urers’
instruction
s and
network
design
Wireless
settings are
configured in
accordance
manufacturers’
instructions,
network
design and
end-user
preferences


Configure

wireless
settings
Configure
security/firewa
ll/advance
settings
QUALIFICATION TITLE
Competency–Based
Curriculum
Internet
connection
Date Developed:
Document No.
Page 19 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

Security/Firewa
ll/Advance
settings are
configured in
accordance
with
manufacturers’
instructions
and end-user
preferences
(Note: Copy format for modules of instructions for Common and Core Competencies)
LO 4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS
ASSESSMENT
CRITERIA



CONTENTS
Final
inspections are
undertaken to
ensure that the
configuration
done on the
computer
networks

conforms with
the

manufacturer’s
instruction/man
ual

Computer
networks are
checked to
ensure safe
operation.
Reports are
prepared/compl
eted according
to company
requirements.
Undertake final
inspections
Check
computer
networks
Prepare
complete
reports
QUALIFICATION TITLE
Competency–Based
Curriculum
CONDITIONS
METHODOLOGIES
The
students/trainees
must be provided
with the following:





Manual
Cable tester
Flash light
Notebook
and pen


Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
Page 20 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
INSTRUCTORS/ TRAINERS QUALIFICATION:
D. MODULES OF INSTRUCTION
CORE COMPETENCIES
30 hours
UNIT OF COMPETENCY
SET-UP COMPUTER SERVER
MODULE TITLE
SETTING-UP COMPUTER SERVER
MODULE DESCRIPTOR
This module covers the knowledge, skills and
attitudes needed to set-up computer servers for
LANs and SOHO systems. It consists of
competencies to set-up user access and configures
network services as well as to perform testing,
documentation and pre-deployment procedures.
NOMINAL DURATION
30 hours
SUMMARY OF LEARNING OUTCOMES
Upon completion of this module the
students/trainees must be able to:
LO1. Set-up user access
LO2. Configure network services
LO3. Perform testing, documentation and predeployment procedures
QUALIFICATION TITLE
Competency–Based
Curriculum
Date Developed:
Document No.
Page 21 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
DETAILS OF LEARNING OUTCOMES:
LO 1. Set-up user access
ASSESSMENT
CONTENTS
CRITERIA
CONDITIONS
METHODOLOGIES
ASSESSMENT
METHODS

User folder is
created in
accordance
with network
operating
system
(NOS)
features
 User
access
level is
configured
based on
NOS

features
and

establishe
d network

access
policies/en
d-user
requireme
nts.
 Security check
is performed
in accordance
with
established
network
access
policies/enduser
requirements.
Create user
folder
Configure user
access level
Perform
security check
QUALIFICATION TITLE
Competency–Based
Curriculum
The
students/trainees
must be provided
with the following:
 Cable
plan/procedur
al
 Manual
 Race way
 Cable tester
 Crimping Tool
 Wire stripper
 Mask
 Impact punch
down tool
 Cable tie
 Patch panel
 Modular box
 Rj45



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion


Hands-on
Direct
observation
Document No.
Page 22 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
LO 2. Configure network services
ASSESSMENT
CRITERIA





Normal
functions of
server are
checked in
accordance
with
manufactur
er’s
instructions
Required
modules
/add-ons are
installed/upda
ted based on
NOS
installation
procedures
Network
services
to be
configur
ed are
confirme
d based
on
user/syst
em
requirem
ents
Operation of
network
services are
checked
based on
user/system
requirements
Unplanned
events or
conditions
are
CONTENTS





Check normal
functions of
server
Install/update
required
modules/addons
Confirm
network
services to be
configured
Check
operation of
network
services
Respond to
unplanned
events or
conditions
QUALIFICATION TITLE
Competency–Based
Curriculum
CONDITIONS
The
students/trainees
must be provided
with the following:
 Cable
plan/procedur
al
 Manual
 Race way
 Cable tester
 Crimping Tool
 Wire stripper
 Mask
 Impact punch
down tool
 Cable tie
 Patch panel
 Modular box
 Rj45
METHODOLOGIES



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
Page 23 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
responded to
in
accordance
with
established
procedures
LO 3. Perform testing, documentation and pre-deployment procedures
ASSESSMENT
CRITERIA



Predeployment
procedures is
undertaken
based on
enterprise
policies and
procedures
Operation and
security check
are
undertaken
based on
end-user
requirements
Reports are
prepared/com
pleted
according to
enterprise
policies and
procedures.
CONTENTS



Undertake predeployment
procedures
Undertake and
configure
peripherals/dev
ices
Prepare and
complete
reports
CONDITIONS
The
students/trainees
must be provided
with the following:
 Cable
plan/procedur
al
 Manual
 Race way
 Cable tester
 Crimping Tool
 Wire stripper
 Mask
 Impact punch
down tool
 Cable tie
 Patch panel
 Modular box
 Rj45
METHODOLOGIES



Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
(Note: Copy format for modules of instructions for Common and Core Competencies)
QUALIFICATION TITLE
Competency–Based
Curriculum
Date Developed:
Document No.
Page 24 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
INSTRUCTORS/ TRAINERS QUALIFICATION:
E. MODULES OF INSTRUCTION
CORE COMPETENCIES
UNIT OF COMPETENCY
MODULE TITLE
MODULE DESCRIPTOR
50 hours
MAINTAIN AND REPAIR COMPUTER
SYSTEMS AND NETWORKS
MAINTAINING AND REPAIRING COMPUTER
SYSTEMS AND NETWORKS
This module covers the knowledge, skills and
attitudes needed to maintain and service
computer systems and networks.
NOMINAL DURATION
50 hours
SUMMARY OF LEARNING OUTCOMES
Upon completion of this module the
students/trainees must be able to:
LO1. Plan and prepare for maintenance and
repair
LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and
networks
LO4. Rectify/correct defects in computer
systems and networks LO5. Inspect and
test the computer systems and networks
QUALIFICATION TITLE
Competency–Based
Curriculum
Date Developed:
Document No.
Page 25 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
DETAILS OF LEARNING OUTCOMES:
LO 1. Set-up user access
ASSESSMENT
CONTENTS
CRITERIA



Maintenance
and/or
Diagnosis of
faults is
planned and
prepared in
line with job
requirements.
Tools,
equipme
nt and
testing
devices
needed
for the
maintena
nce are
obtained
and
checked
for
correct
operation
and
safety
Materials
necessary to
complete the
work are
obtained in
accordance
with
established
procedures
and checked
against job
requirements
.





An and
prepare
maintenance
and/or
diagnosis of
faults
Obtain and
check tools,
equipment and
testing devices
Obtain
materials
necessary to
complete the
work
Follow OHS
policies and
procedures
Check
computer
systems and
networks
against
job/service
order
QUALIFICATION TITLE
Competency–Based
Curriculum
CONDITIONS
The
students/trainees
must be provided
with the following:
 Cable
plan/procedur
al
 Manual
 Race way
 Cable tester
 Crimping Tool
 Wire stripper
 Mask
 Impact punch
down tool
 Cable tie
 Patch panel
 Modular box
 Rj45
METHODOLOGIES



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
Page 26 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)

OHS policies
and
procedures
are followed in
line with job
requirements.
 Computer
systems and
networks for
maintenance
are checked
against
job/service
order or
instructions
and
specifications.
LO 2. Maintain computer systems and networks
ASSESSMENT
CRITERIA
CONTENTS




Appropriate
personal
protective
equipment is
used in line
with standard
procedures.
Normal
function of
computer
systems and
networks are
checked in
accordance
with
manufacturer’
s instructions.
Scheduled/pe
riodic
maintenance
is performed
in accordance



Use
appropriate
personal
protective
equipment
Check normal
functions of
computer
systems and
networks
Perform
scheduled/per
iodic
maintenance
Perform
needed
repairs and
replacements
Respond to
unplanned
events or
conditions
QUALIFICATION TITLE
Competency–Based
Curriculum
CONDITIONS
The
students/trainees
must be provided
with the following:
 Cable
plan/procedur
al
 Manual
 Race way
 Cable tester
 Crimping Tool
 Wire stripper
 Mask
 Impact punch
down tool
 Cable tie
 Patch panel
 Modular box
 Rj45
METHODOLOGIES



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
Page 27 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)


with
manufacturer’
s
requirements.
Where
necessary,
needed
repairs/replac
ements are
made in
accordance
with
established
procedures.
Unplanned
events or
conditions are
responded to
in accordance
with
established
procedures
LO 3. Diagnose faults of computer systems and networks
ASSESSMENT
CRITERIA


Appropriat
e personal
protective
equipment
is used in
line with
standard
procedures
.
Faults or
problems in
the computer
systems and
networks are
diagnosed
according to
requirements
CONTENTS

Manage and
implement
contingency
measures
QUALIFICATION TITLE
Competency–Based
Curriculum
CONDITIONS
The
students/trainees
must be provided
with the following:
 Cable
plan/procedur
al
 Manual
 Race way
 Cable tester
 Crimping Tool
 Wire stripper
 Mask
 Impact punch
down tool
 Cable tie
 Patch panel
 Modular box
METHODOLOGIES



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
Page 28 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)



and in line
with the
standard
procedures.
Contingency
measures are
managed and
implemented
in accordance
with
established
procedures
Unplanned
events or
conditions are
responded to
in accordance
with
established
procedures
Rj45
(Note: Copy format for modules of instructions for Common and Core Competencies)
LO 4. Rectify/correct defects in computer systems and networks
ASSESSMENT
CRITERIA


Appropri
ate
personal
protectiv
e
equipme
nt is
used in
line with
standard
procedur
es.
Defective
components
or parts are
replaced or
corrected
CONTENTS


Replace
defective
components or
parts without
damaging the
surrounding
environment or
services
Make
adjustments, if
necessary
QUALIFICATION TITLE
Competency–Based
Curriculum
CONDITIONS
The
students/trainees
must be provided
with the following:
 Cable
plan/procedur
al
 Manual
 Race way
 Cable tester
 Crimping Tool
 Wire stripper
 Mask
 Impact punch
down tool
 Cable tie
 Patch panel
 Modular box
METHODOLOGIES



Date Developed:
Lecture –
demonstration
Self-paced
instruction
Group
discussion
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
Page 29 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)



without
damage to
the
surrounding
environment
or services
Adjustments
, if
necessary
are made in
accordance
with
established
procedures
Unplanned
events or
conditions
are
responded to
in
accordance
with
established
procedures
Rj45
LO 5. Inspect and test the computer systems and networks
ASSESSMENT
CONTENTS
CONDITIONS
METHODOLOGIES
CRITERIA
The
 Final
 Undertake
students/trainees
inspections
final
must be provided
are
inspections
with the following:
undertaken
 Check and
 Cable
to ensure
test computer
plan/procedur  Lecture –
that the
al
systems and
demonstration
testing
 Manual
networks
 Self-paced
conducted
 Race way
instruction
 Clear work
on the device

Cable
tester
 Group
site from all
conforms
 Crimping Tool
discussion
wastes
with the

Wire
stripper
 Follow 5S and
manufacturer
4Rs according  Mask
’s
 Impact punch
to
instruction/m
down tool
environmental
anual
 Cable tie
policies
 Patch panel
QUALIFICATION TITLE
Competency–Based
Curriculum
Date Developed:
ASSESSMENT
METHODS


Hands-on
Direct
observation
Document No.
Page 30 of
31
Developed by:
Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)





Computer
systems and
networks are
checked/test
ed to ensure
safe
operation.
OHS
standards
and 5S
principles are
followed
according to
enterprise
policies
Work site is
cleaned and
cleared of all
debris and
left in safe
condition in
accordance
with
company
procedures
Excess
components
and
materials are
disposed of
based on
WEEE
directives
and 3Rs
waste
management
program.
Report is
prepared and
completed
according to
company
requirements

Prepare and
complete
reports
QUALIFICATION TITLE
Competency–Based
Curriculum


Modular box
Rj45
Date Developed:
Document No.
Page 31 of
31
Developed by:
Issued by: