Business Communication
1st assignment ( handwritten )
Due : January 29, 2025
1. How do we send messages to others without speaking?
2. List bad habits and distractions that can act as barriers to effective listening
3. Do you consider your daily texting, Facebook updates, blog entries, e-mails, and other
informal writing to be “real writing”? How might such writing differ from the writing
done in business?
4. Why is positive wording more effective in business messages than negative wording?
5. Revise the following sentences to emphasize the perspective of the audience and the “you”
view.
a. We have prepared the enclosed form that may be used by victims to report identity theft to
creditors.
b. To help us process your order with our new database software, we need you to go to our
website and fill out the customer information required.
c. We are now offering Rapid Assist, a software program we have developed to provide
immediate technical support through our website to your employees and customers.