Introduction of WebAccess/NMS
Revision Date
Revision
July/2019
V1.0
Description
External Released
Author
ICG AE Raimen/Eddie
Outline
Domain Code
Introduction of WebAccess/NMS
WebAccess/NMS Key Features
Installation & Configuration
WebAccess/NMS Lab
DEMO & FAQ
Topic Covered
-
Network Management System
-
What is SNMP
-
Auto Topology
-
Alarm & Event
-
SMS & E-Mail Alarm
-
WebAccess/NMS Maps
-
WebAccess/NMS Monitoring
-
WebAccess/NMS Installation Guide
-
Basic Configuration
-
Discovery EKI Switch
-
Add to topology group
-
Device performance monitor
-
Event Alarm Severity
-
Event Log Management
-
Database Backup & Database Restore
-
Firmware upgrade via NMS
-
Playback function use in NMS
-
FAQ
Introduction of WebAccess/NMS
About the Network Management …
The network topology
is getting more
complex and larger.
How do we get all the status
of network , especially when
the event occurs?
About NMS
 NMS: Network Management System
1
Monitoring Network Device
• Availability monitoring
• Bandwidth monitoring
• Network performance analysis
2
Network Device Discovery
• Identifying what devices are present on a Network
• Generate Network topology automatically
3
Intelligent Notifications
• Device notification to NMS
• Event list in NMS
 Based on Simple Network Management Protocol (SNMP)
What is SNMP?
 SNMP: Simple Network Management Protocol
(Application–layer protocol)
 Server and Client Structure
 It is used for collecting information and configuring form network devices via Network.
•
•
•
•
Queries agents
Gets responses from agents
Sets variables in agents
Acknowledges asynchronous events from
agents
• Collects information about its local
environment
• Stores and retrieves management
information as defined in the MIB
• Signals an event to the manager (Trap)
SNMP – Manager and Agent
 Manager (the monitoring ”client”)
 Agent (running on the equipment/server)
 Server - Client structure
 UDP Protocol
 Port 161 for receive and request
 Port 162 for trap
UDP:161
Query sent to agent
UDP:161
Response from agent
UDP:162
Manager
(NMS)
Trap sent to NMS
Agent
(Device)
What is WebAccess/NMS ?
 Industrial Network Management System
–
All Advantech Ethernet-based Products
 Visual Management (SNMP/Trap)
–
Topology, Ring, Event, Device Status, Performance Monitoring
 Auto Topology (LLDP)
–
Ring, WLAN, Cellular, Trunk, PoE Connection Status
The Benefit of Advantech WebAccess/NMS
 Strong network management :
Support to Ethernet,WLAN,Cellular integration network topology
– Remote scheduled for updating configuration, monitoring and FW
upgrading
– Support Advantech Ethernet based devices
–
 Powerful compatibility with the populous application:
Easy device locating with Google map support
– 100% browser-based software system
– Support a variety of mobile device and browsers
(Suitable for IE, Google Chrome , Firefox ….etc)
–
Traffic Management System & Surveillance
 WebAccess/NMS can manage all Advantech network devices simultaneously which
are placed at different intersection and area.
Central Management
X-Ring + IGMP
WebAccess/NMS
Road Surveillance
EKI-7712
ITA-3630
EDI-9228G
series
Visual Management & Auto Topology
Performance
Topology
Ring
Status
Event
System Requirements (Version 3.0.1)

NMS Server
CPU
2 GHz or faster dual core CPU (ex: intel i3 CPU or better)
RAM
8 GB minimum, more recommend
HD Spaces
30 GB or more
OS
Windows 10 (32/64-bit), Windows 7 (32/64-bit) SP1, Windows 8 (32/64-bit),
Windows Server 2008 (32/64-bit) R2,Windows Server 2012 (32/64-bit)
Software
.Net Framework 4.5 or later version
 Client Side Browser
Chrome
Version 37 or later version
Firefox
Version 31 or later version
Internet
Explorer
IE11 or later version (Edge Browser)
Safari
Version 7 or later version
 Display Resolution：1024 x 768 or higher (recommend)
NMS Support Device List (Version 3.0.1)
 For Advantech products series :
Managed Switch
Serial Device
Server
EKI-2748CI/FI, EKI-6559TMI, EKI-7554, EKI-7559, EKI-7654C, EKI7656C/CI, EKI-7657C, EKI-7659C/CI, EKI-7659CPI, EKI-7758F, EKI9312/P, EKI-9316/P, EKI-7710E/G, EKI-7712E/G, EKI-7716E/G EKI-7720G,
EKI-7428G-4C/P, EKI-9612G, EKI-9628G, EKI-9728G
EKI-1321/1322 (GPRS), EKI-1361/1362 , EKI-1521-BE, EKI-1524-BE
Wireless
EKI-6311GN/6331AN-BE, EKI-6332GN (AP)
ProView Switch
ProView series switch (ex : EKI-5000 series)
Platform
UNO-2174G, ARK-3500
WebAccess/NMS Key Features
WebAccess/NMS Key Features
 100% HTML5 web based design
 Automatic generated topology
 PoE, ring, wireless, cellular connection indication
 Support all Advantech Ethernet-based product
 FW and configuration maintenance
 Event alarm, SMS & E-Mail notification
 2 layer server design support scaling
up to 4000 nodes
 Online Google map and offline
OpenStreetMap support
 Performance monitoring
Cross Browser & 100% HTML5 Web Based Design
(1/2)
Install Once, Access everywhere
Cross Browser & 100% HTML5 Web Based Design
(2/2)

WebAccess/NMS Main UI
Device
List
Device
Status
System Mode
MAP and Auto
Topology
Event
Log
Auto Topology
Automatic Generated Topology
Manual Topology Toolbar
Trunk
Ring
PoE
WLAN
Automatic Generated Topology –
Dynamic Connectivity Indication
Backup link
X-Ring
Connected
Disconnect
Connected
(Trunk)
Wireless
LAN
Connected
(PoE)
3G/GPRS
How to Automatic Generate Network Topology?
(1/3)

Easy to search device and automatic generated topology by Device Discovery function.
How to Automatic Generate Network Topology?
(2/3)

The WebAccess/NMS supports “ICMP+SNMP”, which means it not only search/add
SNMP devices, also support “Ping-able” devices.
 Example : Notebook, IP camera, 3rd party network device…etc
Pingable Device
How to Automatic Generate Network Topology?
(3/3)
 After searched done, it will generate Network Topology automatically.
Auto Topology and Intuitive Graphical interface

Move the mouse to icon/line to see the detail information
 Put Mouse on device
• Model Name
• IP&MAC Address
 Left click icon to see the device detail
information
• FW version
• Port status
 Right click icon for device configuration
 Put Mouse on line
• Connected port on each side
• FW upgrade/Config backup & restore
• Performance monitor
• Event Log
Alarm & Event
 Topology Alarm Message
 Event Management
Topology Alarm Message
 Device will send trap when there is an issue.
 System will show different alarm levels on the device by colors.
Topology Alarm Message
Letter Indication:
“C” indicates Critical alarms.
“M” indicates Major alarms.
“m” indicates Minor alarms.
For example: “2M+” indicates there are
2 Major alarms and other minor alarms.
Orange
Normal
No message indicates the
device is normal
Yellow
YELLOW message
indicates Minor issue
ORANGE message indicates
Major issue
RED
RED message indicates
Critical issue
Event Management
 When the network events happen (ex: polling fail , port link up /link
down …etc), these information will record on the event log table.
Event Log (Search):
• Device
• IP Address
• Date
Real-time Event
List
Event Management – Clear & ACK
 Clear: Execute to Clear button to delete
 ACK: Execute the ACK button to check My SQL database
Support Monitor the Traffic Flow of Each Link

If the traffic of link is over the threshold value, NMS could send alarm to specified
mail address.
SMS & E-Mail Alarm
SMS & E-Mail Alarm (1/4)





Step 1: click
& Message
Step 2: Enter API ID, User Name and Password
– Acquire these information from your enterprise internal SMS
Step 3 : enter the receiver phone number and click
Step 4 : see the SMS alarm on cell phone
Step 5 : click
Step 1
Step 2: Enter the API ID,
User Name and Password
Step 3: Enter phone number
and click test
Step 4: see the SMS
on your phone
SMS & E-Mail Alarm (2/4)




Step 6 : setup SMTP Host, SMTP Port, sender’s E-mail account and password
– Acquire these information from your enterprise’s mail server
Step 7: enter the receiver e-mail and press
Step 8: see the e-mail alarm in your mail box
Step 9: click
Step 6:Enter the SMTP Host, SMTP Port,
sender’s E-mail account and password
Step 7:Enter e-mail and click test
Step 8: see the alarm mail in your mail box
SMS & E-Mail Alarm (3/4)

Step 10: enter the e-mail & phone number on user setting page
E-mail & phone

Step 11: Choose the way, SMS or E-mail, for sending to the receiver by the
severity of events.
–
You can
Choose the message you want to monitor
Click SMS & e-mail
SMS & E-Mail Alarm (4/4)

Step 12: Once the Alarm is triggered, you can see the Alarm on Cell phone and
E-mail.
See the SMS on Cell phone
Alarm Trigger
(Polling fail)
See the Alarm in mail box
WebAccess/NMS Maps
Online Google Map (1/3)
 User can put devices on Google Map to match installation location.
Online Google Map (2/3)
 Right-Click on device and select “Edit”, user can input the “Latitude”
and “Longitude” value, and then the device will be put on Google Map.
Online Google Map (3/3)
How to check the “Latitude” and “Longitude” value?
 Step1. Click “Root Map” (make sure you have connect to Internet)
 Step2. Click the location you want.
 Step3. You can easy to find the “Latitude” and “Longitude” value on
upper-right corner.
WebAccess/NMS Monitoring
Performance Monitoring
 Ethernet Traffic, CPU/Memory rate, Network efficiency, Resource of
Server(includes CPU, memory, virtual memory) can be detected by
WebAccess/NMS. (The data can be shown as line graph.)
Search
1
Export to CSV or
3
Image
2
Ports Traffic Input / Output
Dash Board (1/2)
 The status of all monitored devices on the system can be referred on
the dashboard of WebAccess/NMS.
 Device Status:
• The percentage of severities (Critical, Major, Minor and Normal) is
shown as pie chart. The device status of the Whole System, Switch,
Wireless, Device Server, and Platform are shown from left to right,
respectively, as the picture below.
Switch
All Devices
Wireless
Deice Server
Platform
Dash Board (2/2)
 Surveillance:
• This function can monitor and check the percentage of device Polling
Failed within a certain time interval (Past 1 Day, Past 1 Week and Past 1
Month)

Alarm Status:
• This function can summarize the alarms of Critical, Major and Minor
situations. The percentage of Alarm Status is shown as pic chart at left.
Installation & Configuration
WebAccessNMS Promotion

There are 6 months free trial for our customer, please just follow up below
procedure.
Download Links: (v3.0.1))
https://support.advantech.com/support/DownloadSRDetail_New.aspx?SR_ID=1-12F529H&Doc_Source=Download
The Step to Install WebAccess/NMS (1/2)
1.
Execute the WebAccess installation file.exe
2.
Then the installing process start going.
The Step to Install WebAccess/NMS (2/2)
4.
Then we can complete the installation process.
The Step to Start Up NMS (1/8)
 Access the URL to browser the WebAccess/NMS
–
–
Https://127.0.0.1/SCMS/web/index.jsp (Access by localhost)
Https://x.x.x.x/SCMS/web/index.jsp (Access by Client , x.x.x.x = NMS server
IP address).
 Or use the shortcut of WebAccess/NMS on the desktop:
The Step to Start Up NMS (2/8)
 After input the URL , please select the item to access the
WebAccess/NMS continuously:
For Firefox :
For IE :
Please click “Continue to this website(not
recommended)” to access
The Step to Start Up NMS (3/8)
 Authentication (default)
–
–
User name : admin
Password: admin
 We can also use the shortcut of Apache Tomcat (the Web server of
WebAccess/NMS) to confirm if it is start up
The Step to Start Up NMS (4/8)
 Apache Tomcat and MySQL package will be installed :
The Step to Start Up NMS (5/8)
 Please notice the first time you start up v3.0.0 WebAccess/NMS, you
can’t use it , you will get a serial number generated from NMS :
The Step to Start Up NMS (6/8)
 Then please e-mail this serial number and your contact information
to NMS.WebAccess@advantech.com
 Ex:
The Step to Start Up NMS (7/8)
 Our NMS developed team could receive your mail, and feedback the
license key file to you
PS: Please note to replace the file name as “nms.Key”
 Then import this unique license key file to NMS , and you can begin
to use WebAccess/NMS
Choose the folder you put the license key file
Then import your license key file
The Step to Start Up NMS (8/8)
 Access into the main window :
The system mode
Device List
Topology View
Event Log
Device Properties
WebAccess/NMS LAB
LAB 1 – Discovery the network device (1)
 Use WebAccess/NMS to discovery the network device :

In order to discovery the network device , we have to get the below
information first:
1.
2.
The IP address of the network device.
The SNMP read and write community string.
SNMP Community:
NMS Server
EKI-7656C
Switch IP Address:
LAB 1 – Discovery the network device (2)

Use the Device Discovery feature on tool bar.

Input the search IP range and SNMP community string.
LAB 1 – Discovery the network device (3)

Then we can get the device information and icon in topology view :
LAB 1 – Discovery the network device (4)
Access to Google Map
Main Window – Device List
Hierarchy structure
 Root Map -> Google Map
 Hierarchy structure
⁻
Group, device, SSID
 Group wireless device with same
SSID
 Show device number in group
 Selected device can be also selected
in topology view
LAB 2 – Add the topology group (1)
 Set up different topology group can easily to manage EKI devices.
Use Group to manage physical field area devices. More clear to
manage
For example:
There are 300 EKI-7710 switches with 10 X-Chains under Group A.
LAB 2 – Add the topology group (2)
 We can follow the steps to add the topology group on
WebAccess/NMS :


Enter to the “Setting” tag , select the “Device Data”→ “Topology Group” , then
press the “Add”
And we can input the group information as group name , Group background , the
latitude and longitude of the field
LAB 2 – Add the topology group (3)

Then we can increase a record of this new group , and we can also
modify or delete this group
LAB 2 – Add the topology group (4)

Then we can add the device to this group :
LAB 3 – View the performance of device (1)
 Use WebAccess/NMS to view the performance of device:


Enter to the Performance tag
Then also select the device model , IP Address range , and topology
Group , and the option of performance we want
LAB 3 – View the performance of device (2)
 Then we can view the performance of the EKI switch :
Traffic input & output
LAB 4 – The event log alarm
 When WebAccess/NMS polling to the network device, no matter the
polling case is success or fail, it will record in the event log message
list:
LAB 5 – Event log Management
 We can have the recycling of the event log record , Enter to the
“Admin” tag , select the “DM Mgmt”→ “Event Log Mgmt” to
recycle the event log
We can define to the below condition to recycle
the event log :
1. when the events that over some specified
period
2. exceed the specified numbers
3. clear all the events right now
LAB 6 – Backup the NMS database file (1)

To save the topology of the NMS database file, we can enter to the
“Admin” tag , select the “DM Mgmt”→ “Backup and Restore” , and
input the backup file name
LAB 6 – Backup the NMS database file (2)

Then we express “Backup” , and the topology database file will be
recorded on the “Restore” column , we can download it
download this topology DB file
LAB 7 – Restore the NMS database file
 After we save the topology DB file , we can restore it to another
NMS server , or just backup the local NMS server:
we can restore it to another NMS server by “Select Local File” ,
just backup the local NMS server through this old record
LAB 8 – Scheduling upgrade FW by NMS (1)
 WebAccess /NMS can support the scheduling upgrade FW on multiple
network device:
 we can enter to the “Setting” tag , select the “Maintenance”→ “FW
Upgrade” , and add the upgrade task
LAB 8 – Scheduling upgrade FW by NMS (2)

When adding the task, we can also assign the specified option (ex:
device model , the FW version , IP Range ..etc) to filter which
device to update FW
We can assign the specified devices to
update FW
LAB 8 – Scheduling upgrade FW by NMS (3)

We can assign the name , the schedule or Manual to update the FW:
LAB 8 – Scheduling upgrade FW by NMS (4)

Then this task will be created and process , as the status show
success message , our update process will finish
LAB 9 – Playback function in NMS (1)
 Playback function would capture screenshot of topology view each 3 mins after
you enable it. Playback can simply to trace the malfunctioned event and find the
root cause.
 If the device is malfunctioned and the event has been recorded at the Event Table
as below red event, click on the Playback icon for the Topology View Playback.
Pop-up playback page
LAB 9 – Playback function in NMS (2)
 A Playback window will pop-out. Click on the Alarm device and the related information will
be shown on Event table.
 Check the Event table and the corresponding time of Playback List. Click on the
time slot for showing the Topology View at the chosen time.
LAB 9 – Playback function in NMS (3)
The playback function need to enable in this page.
You can go to setting -> Message->Playback
Can be set at this page: Record Period, Maximum Memory and Maximum Day.
Enter the desired number then click Apply to complete setting.
FAQ
Question 1 (1/2)
 (Installation) How to analyze if there is any installed application will
cause conflict with the installation of WebAccess/NMS?
 Ans: We can follow the steps to get the log:
 Start up the windows CMD by administrator
 Input the “ netstat -abn > port_log .txt”
Question 1 (2/2)
 Then we can trace the txt file to know which application may
conflict with NMS
Question 2
 What information should we check before using the
WebAccess/NMS to discovery network device ?
 Ans: We should check the below information:
 IP Address
 Read & write SNMP community of the network device
 Enable LLDP on network device
Question 3
 Is there any ready sample to demo the SMS (Short
Message Service) on WebAccess/NMS?
 Ans: You can register the “Clickatell” to test the SMS function:
https://www.clickatell.com/
Question 4
 Dose WebAccess/NMS support 3rd-party switches?
 Ans: Yes, we have already supported some of the MOXA and D-
Link products. NMS can discover and monitor their device status.
Self-Evaluation Module Review Questions
Self-Evaluation
(*) marked is for ICIP participants.
Appendix How to Setup EKI-9728G in
WebAccess/NMS
How to shows EKI-9728G in WebAccess/NMS
Topology with two EKI-9728G:
a. EKI-9728G IP: 192.168.1.1 (Port 22)
b. EKI-9728G IP: 192.168.1.2 (Port28)
Device Discovery Setting
IP Scan:
Start IP address: put start IP
End IP address: put end IP
Protocol: IP Scan with ICMP & SNMP
Trap Configuration: disable
(SNMP trap Configuration only suit for NOS
5.0)
Syslog Configuration: disable
(Syslog configuration only suit for NOS 5.0)
EKI-9728G SNMP Setting
>> In the System -> Advanced Configuration -> SNMP -> Community
Click Add Community to create public & private two Community
The same as below setting:
Set up Public for Default Read
Set up Private for Default Write
EKI-9728G Trap Service
>> In the System -> Advanced Configuration -> SNMP -> Trap Receiver v1/v2
EKI-9728G LLDP Enable
>> Switching -> LLDP -> Interface
Choose the Ethernet Port interface that connect to another switch that send/receive LLDP
and enable all setting.
Port 22
Port 28