Uploaded by Kim Watson

QuickBooks Desktop to Online Conversion: Troubleshooting Guide

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Tackle Problems Converting QuickBooks
Desktop to Online with Easy Solutions
Although QuickBooks allows users to shift their data from one version to another in an
easy manner, but sometimes errors and issues can arise. One such error is the
QuickBooks online conversion issues, which can arise due to many reasons, like
problems with the migrator tool or issues with your QBO account. If you are
encountering problems converting QuickBooks Desktop to Online, you can use the
reasons and solutions provided below to address them.
If you are having trouble converting QuickBooks Desktop to Online or are
unable to perform the steps, you can call us at 1.855.738.2784 to get
assistance from our technical support team.
Common Reasons Why You Are Unable to
Import QuickBooks Desktop to Online
You might be getting QuickBooks Desktop to Online issues while undertaking the
conversion process due to the following possible factors –
1. There are problems while importing the payroll data in QuickBooks Online, as you
have already entered the employees in QBO.
2. The file you are trying to import to QuickBooks Online is too big or not condensed
to an appropriate size.
3. The company file you are trying to import is not eligible for QBO, and you need to
check the import compatibility.
4. Your import process might also get hampered when the data you are trying to
import is located in an external network drive.
How to Terminate the Not Able to Import
QuickBooks Desktop Data to Online?
You can easily address the unable to import transactions from QuickBooks Desktop to
Online issue by following the solutions provided below –
Solution 1 – Check the Company File Compatibility
for QBO Import
You need to ensure that your company file is compatible with your QBO account to
eliminate the issues while converting QuickBooks Desktop to Online.
1. Firstly, you need to ensure that you are logged in from an admin account while you
import the company data to QBO.
2. Next, you need to remember that company data within 60 days of subscription can
only be converted to QBO. If you are data exceeds the limit, you need to contact a
pro advisor to extend the limit.
3. Begin by signing in to the QB Online company and finishing the setup of interview
questions, followed by saving the company address again.
4. If this error persists, form a new QB online account to undertake the import
process and ensure to cancel the earlier subscription.
Solution 2 – Copy the Company File to a New
Location and Switch to Single-User Mode
You can try importing the company file from a new location in a single-user mode.
1. Firstly, find the location of your QuickBooks company file and shut QB Desktop so
that you can import the QBW file into QuickBooks Online by copying the company
file to the C drive.
2. Next, launch the company file from the new location and go to the File menu to
switch to the single-user mode.
3. Finally, go to the Company menu and select the Export your company file to
QuickBooks Online option to complete the QuickBooks desktop import process.
Conclusion
Problems converting QuickBooks Desktop to Online can be rectified by using the
solutions provided in this article. If the issues persist, you can reach out to us at
1.855.738.2784 to get assistance from our QB professionals.
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