Strategy to Fix the QB Connection Has Been
Lost Issue
Did the QuickBooks Connection Has Been Lost message pop up on your screen, and
opening the company has become impossible, or the connected workstations can’t
operate QuickBooks? Your concerns may make you panic as such severe issues may
affect your company’s financial operations and stop your progress for a while. But your
worries are about to end as you read this article in detail to eradicate the QuickBooks
Connection Has Been Lost issue.
QuickBooks is a phenomenal accounting software for small and medium scaled
businesses that is on a continuous path to perfecting itself by integrating advanced
features and making accounting easy for its users. They achieve this feat by releasing
updates to their software at regular intervals, which the users must acquire promptly.
QuickBooks has various products, and when a user decides to upgrade to a better or
a more compatible version, they must take care of the Network share, user system,
and Server OS to keep everything running smoothly. If that doesn’t happen, users
encounter the QuickBooks Connection Has Been Lost issue and are rendered
helpless in performing their financial operations. In this article, the readers’ needs will
be met by serving them all the necessary information about the QuickBooks
You can use the support of our accounting experts by dialing
1.855.738.2784 on your phone and seeking their crucial and helpful
guidance to resolve the QuickBooks Connection Has Been Lost issue
by saving a lot of your precious time.
Triggers for the Connection Has Been Lost
Error Message
In this section of the article, we will discuss the most prominent reasons investigated
by our experts that invoke the QuickBooks Network Connection Failure.
1. Extra Permissions must be allocated to the folder that consists of your company
file, and if the permissions are inadequate, you may encounter Connection Errors
in QuickBooks.
2. The antivirus or firewall software you installed on your PC restricts the network
connection and causes this error.
3. Your QuickBooks file has incurred corruption.
What Happens Before QuickBooks
Connection to Server Has Been Lost
Here, we will dive into the various signs and symptoms your computer will show
before encountering the QuickBooks Connection Has Been Lost Abort.
1. The company file could not be opened.
2. You suffered from this issue earlier, but the severity was not that intense.
3. The connected workstations over a network can’t access the server and
work on QuickBooks.
4. You can see the consequences even outside QuickBooks when you are
unable to create or remove files unrelated to QuickBooks.
5. The device becomes unstable and cannot handle wireless connections.
6. The PC may freeze or crash unexpectedly.
Resolution Techniques for the Connection
Has Been Lost in QuickBooks Desktop Issue
In this section of the article, we will discuss the comprehensive techniques to
eradicate the QuickBooks Connection has been lost issue, along with an
explanation for every little step. But before that, it is proven that these minor
procedures can fix the problem without getting into the multiple steps arena.
So, the processes you should perform before executing the methods in this
article are as follows.
1. Restart the computer.
2. Restart QuickBooks Database Server Manager.
3. Change the location of your company file.
4. Mark the settings of the Power Saving option to the Never mode.
If these techniques do not work out, follow the methods below.
Technique 1: Put the system through a Scan of
Quick Fix My Program Tool
Quick Fix my Program utility is contained within QuickBooks Tool Hub, which is a
great software that can tackle errors and issues in QuickBooks with minimal
effort and less time. So, to access the scan of the Quick Fix My Program utility,
you must acquire the QuickBooks Tool Hub software on your computer.
1. Go to the appropriate page of the Intuit website and download the latest
version of QuickBooks Tool Hub along with its setup files.
2. Allocate a location where the QuickBooks Tool Hub files can be stored,
which must be convenient to visit later on.
3. Arrive at the location you allocated to save the QuickBooks Tool Hub files,
and click the QuickBooksToolHub.exe file to start the installation.
4. When on the dialog box, agree to the terms and conditions of the software
to access every function and follow commands on-screen to complete the
installation.
5. After the installation, launch the QuickBooks Tool Hub software, go inside
the Program Issues compartment, and tap the Quick Fix my Program icon
of green color.
6. Let the scan run over the QuickBooks app and cleanse it from the
QuickBooks Connection Has Been Lost issue.
Technique 2: Put the system through a Scan of
QuickBooks File Doctor
As we have discussed earlier, connections can get lost due to flaws in the company
file, and QuickBooks File Doctor is one of the utilities within QuickBooks Tool Hub that
assists in resolving company file problems. So, apply the method below to detect and
eliminate any causes for the QuickBooks Connection Has Been Lost issue.
1. First and foremost, launch the QuickBooks Tool Hub app and enter into the
Company File Issues compartment.
2. Now, tap the QuickBooks File Doctor icon in green color and select the company
file from the Browse alternative.
3. Once the scan has fully run, attempt to open the company file from the host
computer or the server.
Technique 3: Host Multi-user criteria
The server computer must be accessed with Multi-user mode, and all the workstations
connected to the server must have Single-user mode turned on in that system to avoid
any problems.
1. Sit to operate one of the workstations, launch the QuickBooks application, and
enter into the File menu.
2. Here, go inside the Utilities compartment and see if it is displayed Host Multi-User
Access.
3. Tap the Stop Hosting Multi-User Access icon to convert it into single-user mode.
Technique 4: Check the Portable Drive
It is possible that you have saved your company file on an external device or server. In
that case, you must inspect the connection and functionality of the device for it to work
with QuickBooks. A few other precautions are required to be taken while saving the
company file externally, which can be seen in the process below.
1. Inspect and verify that you have correctly connected the external device that
contains your company file.
2. If you can’t see the presence of the external device on the PC, disconnect and
attach the external device to see if it is detected this time.
3. Locate the company file on the external device when detected by the PC and
access the device through the This PC option.
4. To see if it is susceptible to our commands, try to save an inconsequential file on
the external device.
5. Lastly, inspect and verify if the external device has enough room on it, which must
be double the size of your company file.
Technique 5: Verify the network
When the company file is stored on the network, your accessibility to the network drive
should be seamless, which can be ensured by the following procedure.
1. First and foremost, attempt to store another company file on the server to inspect and
verify the essential access to the server.
2. Remove or make a few of the extra Microsoft Excel or WordPad files on the PC.
3. As in the above step, if you can’t remove or make a few files unrelated to QuickBooks,
then you must correct the Windows permissions
4. Lastly, inspect if the QuickBooks Connection Has Been Lost issue has vanished.
Technique 6: Put the system through a Scan of
Quick Fix My Fix Tool
1. Go to the appropriate page of the Intuit website and download the latest
version of QuickBooks Tool Hub along with its setup files.
2. Allocate a location where the QuickBooks Tool Hub files can be stored, which
must be convenient to visit later on.
3. Arrive at the location you allocated to save the QuickBooks Tool Hub files, and
click the QuickBooksToolHub.exe file to start the installation.
4. When on the dialog box, agree to the terms and conditions of the software to
access every function and follow the on-screen commands to complete the
installation.
5. After the installation, launch the QuickBooks Tool Hub software, enter into the
Company File Issues compartment, and reach out to the Quick Fix My File utility.
6. Relax till the scan is performed, which will detect and erase defects in the
company file.
7. If the connection is still lost, you can try the QuickBooks Auto Data Recovery
Tool to retain any data lost in the lost connection scenario.
Ending remarks
Hopefully, your QuickBooks Connection Has Been Lost issue has vanished from
the computer due to this article, and you can access the company file and work on
QuickBooks without difficulty. However, you can dial 1.855.738.2784 if the QuickBooks
Connection Has Been Lost issue persists or if you fall into another QuickBooks issue
to talk to our experts.