BUSINESS RESEARCH METHODOLOGY BBA – 4th Semester Chapter 1: Introduction to Research INTRODUCTION: Research in common parlance refers to a search for knowledge. We all possess the vital instinct of inquisitiveness for, when the unknown confronts us, we wonder and our inquisitiveness makes us probe and attain full and fuller understanding of the unknown. This inquisitiveness is mother of all knowledge and the method, which man employs for obtaining the knowledge of the unknown, can be termed as research. MEANING OF RESEARCH: The English word ‘research’ is derived from the French word ‘rachercher’ which means to seek again. The Research is the process of collecting the information about the particular phenomena or topic or problem and using that information for decision making process. MEANING OF BUSINESS RESEARCH: Business Research is a systematic inquiry aimed at providing information to solve managerial problems. It is aimed at providing useful, relevant, timely information to solve managerial problems and to attain organisational effectiveness in the present competitive era. DEFINITION OF RESEARCH: According to Kerlinger research as a “systematic, controlled, empirical and critical investigation of hypothetical propositions about the presumed relations among the phenomena’’. According to Clifford Woody research comprises defining and redefining problems formulating hypothesis are suggested solutions; collecting, organising and evaluating data; making decisions and reaching conclusions; and at the end carefully testing the conclusions to determine whether they fit the formulating hypothesis. FEATURES OF RESEARCH: 1) Research is directed towards the solution of a problem. 2) Research is based upon observable experience or empirical evidence. 3) Research demands accurate observations and description. 4) Research involves gathering new data from primary or first-hand sources or using existing data for a new purpose. 5) Research strives to be objective, and logical, applying every possible test to validate the procedures employed, the data collected and the conclusions reached. 6) Research emphasis the development of generalisations principles of theories that will be helpful in predicting future occurrences. OBJECTIVES OF RESEARCH: 1) To Extend knowledge: Research extends knowledge of human beings, social life and environment. They answer to What, Where, When, How and Why of various phenomena. 2) To establish generalizations and general laws: Our knowledge of separately known events will be connected together to draw generalizations and general laws. Example: Law of demand, Law of gravitation and principles of organisations etc, are some examples of such theories and principles. 3) To verify and test existing facts and theory: Research verifies and tests existing facts and theories and helps improving our knowledge and ability to handle the situations and events. 4) To develop new tools: Research aims at developing new tools, concepts, and theories for a better study of unknown phenomena. 1 5) To promote better decision making. TYPES OF RESEARCH BASED ON PURPOSE: 1) Descriptive Research: Descriptive research is defined as a research method that describes the characteristics of the population or phenomenon studied. This descriptive methodology focuses more on the “what” of the research subject than the “why” of the research subject. For example: For example, an apparel brand that wants to understand the fashion purchasing trends among New York buyers will conduct a demographic survey of this region, gather population data and then conduct descriptive research on this demographic segment. 2) Exploratory Research: Exploratory research is a preliminary study of an unfamiliar problem about which the researcher has little or no knowledge. Exploratory research is a methodology approach that investigates research questions that have not previously been studied in depth. For example: Consider a scenario where a juice bar owner feels that increasing the variety of juices will enable increase in customers, however he is not sure and needs more information. The owner intends to carry out exploratory research to find out and hence decides to do exploratory research to find out if expanding their juices selection will enable him to get more customers of if there is a better idea. 3) Analytical Research: Analytical research is a specific type of research that involves critical thinking skills and the evaluation of facts and information relative to the research being conducted. For example: The factors related to the growth of GDP are: Capital mobilisation and Employment generation. If we consider only what are the factors responsible for the growth of the GDP then it will be considered as descriptive research and if we analyse how and to what extent it influences the growth of GDP it is considered as analytical research. 4) Predictive Research: Predictive research is chiefly concerned with forecasting (predicting) outcomes, consequences, costs, or effects. This type of research tries to extrapolate from the analysis of existing phenomena, policies, or other entities in order to predict something that has not been tried, tested, or proposed before. BASED ON PROCESS: 1) Quantitative Research: Quantitative research is based on measurement of quantity or amount. It is applicable to phenomena that can be expressed in terms of quantity. For example: A study conducted to find out the proportion of school students using self-driven vehicles for commuting to school for a given area. 2) Qualitative Research: Qualitative research is concerned with qualitative phenomena generally involving human behaviour. This type of research is used in situation where it is not possible to quantify the phenomena and responses are going to be of subjective nature. For example: Feedback surveys being carried out by a firm to find out the response of the customers to its product and advertisement. BASED ON OUTCOME: 1) Basic or Pure Research: Research for the sake of enhancing knowledge is termed as basic research. It is done with the intention of overpowering the unknown. It is an intellectual exploration and the outcome of such research may or may not have any practical relevance. For example: A study of how stress affects labour productivity. 2) Applied Research: Applied research refers to the scientific study and research that seeks to solve practical problems. The applied or practical research is also termed as need based research having high practical relevance. For example: What effect does fast food have on overall health? 2 How can social anxiety be overcome? BASED ON ACTION: 1) Action Research: Action research is a philosophy and methodology of research generally applied in the social sciences. It seeks transformative change through the simultaneous process of taking action and doing research, which are linked together by critical reflection. Action Research is all about solving problems in order to bring about social change. BASED ON LOGIC: 1) Deductive Research: A deductive, or “top-down,” approach to research methodology begins with hypotheses based on existing knowledge or literature. Deductive research is the process of drawing a conclusion based on premises that are generally assumed to be true. For example: For example, if a car’s trunk is large and a bike does not fit into the trunk, then you may assume the bike must also be large. We know this because we were already provided with the information, we assume to be true—the trunk is large. Based on our deductive reasoning skills, we know if a bike does not fit in an already large trunk, then it must also be large. So long as the two premises are based on accurate information, the outcome of this type of conclusion is often true. 2) Inductive Research: Inductive Research is the opposite of deductive research. In this process, you would gather generalized information from specific scenarios to come to a conclusion, rather than taking specific assumptions from generalized scenarios. Inductive Research is also termed as “bottom up” approach. The researcher begins with specific observations and measures, begins to then detect patterns and regularities, formulate some hypotheses to explore and finally ends up developing some general conclusions or theories. SCOPE OF RESEARCH: 1) Research enables one to develop theories and principles, on the one hand, and to arrive at generalisations, on the other hand, and to arrive at generalisations, on the other hand. 2) As research is based on observation and empirical evidences, it improves knowledge and understanding, as well as decision making ability. 3) Research helps in identifying the cause-effect relationship between different variables, leading to valuable observations, generalisations and conclusions. SCOPE OF RESEARCH IN BUSINESS AND COMMERCE: 1) Finance and Accounts: Research in the field of finance and accounts is wide and exhaustive. Example: The increasing trends of merges and acquisitions, issuing to IPO’s, developing different accounting standards. 2) Marketing: The field of marketing is varied and includes inherently the traditional function of determining the product, price, place and promotion. Example: Advertising research, sales analysis and forecasting, market potential research are some areas of research in the marketing field. 3) Human Resource: Human resource department is an important department in the organisation. It includes research on people. Most of the research in the human resource area is behavioural and psychological in nature. Example: Techniques of motivation research, depth interview, focus group interview, etc., 4) Production and operations: Research in this field is quantitative in nature. The basic objective of this research is to develop new techniques of production and operations. 3 Example: Just-in-time inventory, economic order quantity, total quality management, change management etc., 5) Economies and trade: The research can be macro in nature where the environmental factors through scanning in order to identify the threats and opportunities. Micro Research is confined to identifying organisations strengths and weakness. RESEARCH APPROACHES: There are various approaches to research, they are: 1) Historical Approach: When Research is conducted on the basis of past data, the researcher said to have followed historical approach. The main objective is to draw explanations and generalisation from past trends in order to understand the present and to anticipate the future. The historical Research helps in filling the gap of making the research possible and meaningful on the problems that would otherwise have remained unexplored. For example: Ayodhya temple and other issues. 2) Case Study Approach: Case study is a comprehensive study of a person, a social group, a situation, a programme, a community, etc., Its purpose is to understand the life cycle of the unit under study or interaction between factors that explain the present status or the development over a period of time. For example: a study of the financial health of the business undertaking, a study of life in slums. 3) Descriptive Approach: Descriptive approach describes a research problem by using questionnaires and opinions. It aims at identifying the characteristics of a community, or institution or any problem study. 4) Experimental Approach: Experimental approach is based on cause-and-effect relationship of independent and dependent variables. Experimental research can be used in any industry to anticipate responses, changes, causes and effects. 5) Survey Approach: Survey approach aims at fact finding based on samples on any topic of research. It discovers the inter-relations of sociological and psychological variables. Survey Research studies large and small populations by selecting a studying sample chosen from the populations to discover the relative incidence, distribution and inter-relations of sociological and psychological variables. For Example: Survey related to BPO’s and night shifts, poverty, women empowerment, etc., 6) Field Experiment Approach: Field Experiment Research also called as natural experiment. Afield experiment is a research study in a realistic situation in which one or more independent variables are manipulated by the experimenter under as carefully controlled conditions as the situation will permit. For Example: Field experiment Research is highly useful to study the effect of advertising on sales, training methods, on productivity and on so on. 7) Scientific Approach: The scientific method is systematic procedure of formulating a problem, measuring occurrences and the testing the hypotheses concerning those occurrences. The scientific method is built on two principles: a theory and a hypothesis. A theory is an organized set of ideas that serves as an explanation for a specific phenomenon. A theory is often used when making predictions on observations. On the other hand, a hypothesis refers to predictions that can be tested and are arrived at logically. A hypothesis is fundamental as it bridges the gap between ideas and the real world. 8) Analytical Approach: An analytical approach to research is primarily concerned with testing hypotheses and interpreting the results. This study employs advanced statistical techniques like correlation, ANOVA (Analysis of Variance) regression, multi-variate analysis and so on. 9) Library Approach: Library approach to research is based on the books, journals, periodicals, documents. It is suitable for only limited segment of research. 10) Quantitative Approach: Quantitative approach to research involves collecting and converting data into numerical form so that statistical calculations can be made and conclusions can be drawn. For Example: Study conducted to find out the proportion of school students using self-driven vehicles for commuting to school for a given area. 11) Qualitative Approach: Qualitative research is concerned with qualitative phenomena generally involving the study of human behaviour. It involves recording, analysing and attempting to uncover the deeper meaning and significance of human behaviour and experience, including contradictory 4 beliefs, behaviours and emotions. Qualitative research is needed in situations where it is not possible to quantify the phenomena and the responses are going to be subjective nature. For Example: Opinions survey being conducted by the firm to find out the response of the customers to its product and advertisement. 12) Pragmatic Approach (Mixed Methods): The pragmatic approach involves using the method which appears best suited to the research problem. Pragmatic researchers grant themselves the freedom to use any of the methods, techniques and procedures typically associated with qualitative or quantitative research. For Example: Researcher might start with face-to-face interviews with several people or have a focus group and then use the findings to construct a questionnaire to measure attitudes in large scale sample with the aim of carrying out statistical analysis. RESEARCH METHODS Vs RESEARCH METHODOLOGY: RESEARCH METHODS: Research methods include all those techniques/methods that are adopted for conducting research. Techniques refers to all the instruments like questionnaire and behaviours like attitude measurement that are used in research. Distinction between research techniques and methods is very thin. For example: In a survey-research a researcher may use the method of interview to collect data and to collect data and to conduct this interview the researcher will probably develop an interview schedule which could be called as a research technique. Similarly, the method of data collection may be observation and the researcher may use the technique of score cards or close circuit TV cameras as instruments to collect data. RESEARCH METHODOLGY: The science of methods is termed as methodology. It refers to the process of conducting the research. Research methodology not only describes the steps involved in conducting the research, but also justifies the choice of various methods, state the limitations of research and also brings out the presuppositions and consequences and conducting the research. Research methodology answers questions like the why, what, how was the problem formulated, what are the methods employed to collect data etc., BASIS RESEARCH METHODOLOGY RESEARCH METHODS RESEARCH TECHNIQUES They are the instruments and behaviours used in research. Help in actually conducting the research. Definition It is the science of methods. Techniques used for conducting research. Purpose Explain the logic behind the research. Example It is given in the research proposal prepared in response to a problem. Explain the modus operandi of conducting research. Interview, content analysis, observations. 5 Questionnaire, interview schedules, score cards, measurement scales. RESEARCH PROCESS: DEFINING OR FORMULATING THE RESEARCH PROBLEM: To start a research, researcher should discover the problem which demands solution. The best way to identify the problem would be to look for an unsolved query, a gap in the existing kowledge or an unfulfilled need within the choosen subject. Researcher should take care that the problem should be one which can be clearly identified and formulated. At the very outset the researcher must decide the area of interest or aspect of a subject-matter that he would like to inquire into. Initially the problem may be stated in a broad general way and then the ambiguties, if any, relating to the problem be resolved. Then, the feasibilty of a particular solution has to be considered before a working formulation of the problem can be set up. Essentially two steps are involved in formulating the research problem, understanding the problem thoroughly and rephrasing the same into meaningful terms from an analytical point of view. REVIEW OF LITERATURE: Once the problem is formulated, a brief summary of it should be written down. It is compulsory for a research worker writing a thesis fpr a Ph.D. degree to write a synopsis of the topic and submit it to the necessary Committee or the research board for approval. At this juncture the researcher should undertake extensive literature survey connected with the problem. Literature review or literature survey involves a comprehensive review of published and unpublished work from the secondary sources of data available in the relevant area of study. Literature review firstly helps reesracher to specify the problem in a meaningful context, secondly it provide an insight into the methods and techniques adopted handling such problem. FORMULATING THE HYPOTHESES: After extensive literature survey, researcher should state in clear terms the working hypotheses. Working hypotheses is tentative assumption made in order to draw out and test its logical or empirical consequences. A hypotheses is a tentative assumption regarding the solution to the problem under the study. The role of hypotheses is to guide the researcher by delimiting the area of research and to keep him on the right track. It sharpens the thinking and focuses attention on the more important facets of the problem. It also indicates the type of data required and the type of methods of data analysis to be used. DEVELOPING A FESERACH DESIGN: Research design is the blue print or framework or outline to carryout a research progranme. A research design is the specification of methods and procedures for acquring the information needed to structure or to solve problems. The what, when, where, how much and the method of data collection are detailed in the research design. It involves dtails about: a) The sampling design b) Instrument Design and c) Data collection Design. The sampling Design: While conducting the research all the items which are a part of the study constitute the universe of research. If a research involves the study of each and every unit then it is considered as census survey, but it is not feasible to conduct a complete enumeration survey, especially if the universe is vast. Hence a part of universe is studied by drawing a sample and the plan devised to draw a sample is termed as sample design. 6 Instrument Design: Instrument refers to the questionnaire or schedule that the researcher would use to collect data. Data Collection Design: The method of gathering the data is planned in data collection design. The data can be collected through an experiment conducted in controlled settings or it can be conducted through field survey. COLLECTION OF DATA: Data is the facts presented to the researcher from the study enviornment. Data can be collected using any of the following methods: a) Observation: This method implies the collection of information by way of investigator’s own observations, without intervieeing the respondents. b) Questionnaire: A set of questions pertaining to the topic under the study are compiled and the questionnaire is then mailed to the respondent through mail. This method of data collection is particularly used in situations where a large number of respondents are to be covered and they are spread over a wide area. c) Interview: An interview method involves a direct interaction with the respondents and the researcher/ fileld workers. It can be a personal or telephonice interview. d) Schedules: Under this method the enumerators are appointed and given training. They are provided with schedules containg relevant questions. ANALYSIS OF DATA: Research is conducted for the purpose of obtaining information. Raw data does not provide information. Further analysis needs to be done to obtain information out of data. Data analysis involves application of statistical techniques for reducing accumulated data to a manageable size leading to summaries. Procedure for analysing the data: a) Coding b) Editing c) Tabulation and Statistical Analysis. Coding: Data is generally gathered using questionnaire or schedules. Under this process the various responses of the respondents are coded using symbols e.g. respondents can be classified in terms of education using symbol of L(literare) or IL(Iliterate). The purpose of coding is that it allows the rseracher to group the responses in well defined categories which then become easy to tabulate. Editing: The next step is the editing of response. Many times the response given by the respondent is either incomplete, incomrehensible or is written in short hand. Editing removes ambiguties regarding the responses, shunts out the invalid responses and thus improves the quality of the data for statistical analysis. Tabulation: It is the process of putting the classified data in the form of tables. Statistical Analysis: In the last stage, the tabulated data is analysed using various statistical techniques like averages, percentages, trend analysis, co-relation and reggression techniques etc. DATA INTERPRETATION AND REPORTING: DATA INTERPRETATION: Post analysis of data, researcher will proceed with next step to test the hyposthesis that he had formulated at the beginning. It wll help the researcher in establishing the validity of his or her results. For studies in which no hypotheses has been tested, data interpretation is done with the intention of seeking explanation for the research results on the basis of existing theories and there will be little scope for newer expalnations and possibilty of further research. In case of hypothesis testing research studies, after the data has been analysed and tested repeatedly for arriving at conclusive results, generalisations are made to build new theory. REPORTING: Through the reports the researcher will be able to communicates the research work, findings and recommendations to the outside world. The report has to be prepared in the style that will be understood by the target audience. Any research report whether it is presented in a detailed form or in the form of brief note should essentially have the following contents: a) Preliminary section b) Main text and c) Conclusion. Preliminary Section: It includes the title of the report, table of contents, list of tables, graphs, preface and executive summary, which gives briefly the research objective and findings and importance of the study. Main Text: It contains the problem background, research objectives, a note on research methodolgy used, the importance of conducting the research and the conclusion arrived. 7 Conclusion: It includes qustionnaire and schedules used, glossory of terms and any other matter which although not a part of the main research but required in order to support the main research can also be included. RESEARCH DESIGN: MEANING OF RESEARCH DESIGN: Research design is the blue print for the collection measurement and analysis of data. A research design is developed to guide the research. The research design is a plan of action indicating the specific steps that are necessary to provide answers to those questions, test hypotheses, and thereby achieve the research purpose that helps choose among the decision alternatives to solve the management problem. DEFINITION OF RESEARCH DESIGN: According to Kerlinger, “Research design is the plan, structure and strategy of investigation conceived so as to obtain answers to research questions and control variance.” FEATURES OF RESEARCH DESIGN: 1) Objectivity: The design shows no prolictivity towards any side and the resultant data collected under this desugn would be free from bias. 2) Reliability: It refers to consistency throughout a series of measurements. 3) Validity: Any measuring device or instrument is said to be valid when it measures what it is expected to measure. 4) Generalisation: It means how best the data collected from the samples can be utilized for drawing certain generalisations applicable to a large group from which sample is drawn. CONCEPTS RELATED RESEARCH DESIGN: 1) VARIABLES: A variable that varies is known as variable. The concept may assume different quantitative value like height, weight, income etc. a) INDEPENDENT VARIABLE: These are the variables whicha are manipulated by the researcher and resulting effects are measured. For example: A study on influence of price on demand of TVs has price as the independent variable. The researcher would manipulate price levels and measure the change in quantity demanded due to different price levels. b) DEPENDENT VARIABLE: These are the variables that depend on or are a consequence of other variables. For example: A study on influence of price on demand of TVs has price as the independent variable and quantity demanded is considered as dependent variable. c) DISCRETE VARIABLE: These variables can be expressed only in integer values. For example: d) EXTRANEOUS VARIABLE: The independent variables which are not related to the purpose of the study but affect the dependent variable are known as extraneous variables. For example: A study on influence of price on demand of TVs has price as the independent variable. The researcher would manipulate price levels and measure the change in quantity demanded due to different price levels. The quantity demanded may be responding not just to the changes in price but also the time of purchase i.e if the study is being conducted during a festive season then demand may respond to time of purcahse also. 2) CONFOUNDED RELATIONSHIP: When the extreneous variable influences the dependednt variable because the latter is unable to free itself from the extraneous variable then the dependent and independent variable are said ti have a confounded relationship. 3) EXPERIMENT: An experiment is conducted when the researcher manipulates one or more variables and measures their effect on dependent variable. It is a process by which the truth of a statistical hypothesis is examined. 4) TREATMENTS: The independent variables are also called as treatments. In other words, the different conditions under which the experiment is conducted are termed as treatments. 8 5) CONTROL: The effect of extraneous variable can be minimised using control. The term ‘control’ is used when a researcher designs the study in such a manner that minimises the effect of extraneous variables. 6) TEST UNITS: It refers to the individuals, organisation, plots, etc. which are subjected to the treatments. 7) EXPERIMENTAL GROUP: While conducting an experiment, those units which are subject to the treatments under study form an experimental group. 8) CONTROL GROUP: In an experiment, the group of units which is exposed to usual conditions is termed as control group. TYPES OF RESEARCH DESIGN: Research design can be broadly classified into three categories, they are: a) Exploratory Research Design b) Conclusive Research Design c) Experimental Research Design EXPLORATORY RESEARCH DESIGN: Exploratory research is conducted when the reseracher does not know how and why certain phenomenon occurs. Example: Evaluation of quality of service of a bank/hotel/airline. Here, the quality cannot be accessed directly as tangiablle features are not available. Its objective could be to: a) Evaluate the feasibilty of a research project. b) Identifying the problems or opportunities c) Defining the problem more precisely d) Gaining deeper insights into the variables operating in a situation. e) Identifying relevant courses of action. CONCLUSIVE RESEARCH DESIGN: Conclusive Research Design is typically more formal and structured than exploratory research. It is based on large representative samples, and the market information obtained is subjected to quantitative analysis. Conclusive Research is designed to assist the decision maker in determining, evaluating and selecting the best course of action to be taken. Conclusive research design is again calssiend into two: a) Descriptive and b) Causal research DESCRIPTIVE RESEARCH DESIGN: Descriptive research design is used when the purpose of study is to learn who, what, where and how of the subject under study/investigation.While designing the descriptive research, the researcher should also have sufficient knowledge on the nature and type of statistical techniques will be used in the study. Mostly descriptive studies are conducted using questionnaire, structered interviews and observations. It is conducted with the following intention: 1) To describe the characteristics of relevant group like a tribal community, consumers etc. 2) To study study or estimate the proportion of people in a particular population who hold certain specific attitudes, opinions etc. 3) To make predictions related to a particular phenomena. 4) To collect demograhic information of consumers. 5) To discover the realtionship between certain variables. Descriptive research is further classified into two: a) Longitudinal Research: Relies on panel data and panel methods. It involves fixing a panel consisting of fixed sample of subjects that are measured repeatedly. b) Cross-sectional Research: is a study involving a sample of elements from the population of interest at a single point of time. CAUSAL RESEARCH: Causal designs investigates the cause and effect relationship between two or more variables. This is an important type of research useful for marketers as this allows marketers to base their decisions on assumed causal relationship. Causal research is done in the following situations: a) To identify which variables are the cause and which are the effect. In statistical terms causal variables are called independent variable and effectual variables are called dependent variables. 9 b) To determine the nature of the relationship between the causal variables and the effect to be predicted. EXPERIMENTAL RESEARCH DESIGN: Experimental research is conducted to study the cause and effect relationship between the variables under study. An attempt is made by the researcher to maintain, control and manipulate the variables that affect his study. Experimental Research design is used to the goal of process optimization, to prevent, or to minimise the occurance of defetective product, a thorough understanding of the process behavior under different sets of process conditions is needed. Principles of experimental design: a) Principle of replication: According to this principle, the experiments should be conducted more than once. The principle of replication increase the accuracy of the study. b) Principle of Randomization: The principle of randomization provides researcher protection against the effect of extraneous factor. The units and treatments randomly assigned so that variations caused by extraneous variable can be controlled. c) Principle of Local Control: Using this principle, it becomes possible for the researcher to measure and eliminate the effect of extraneous variable. Types of experimental design: PRE-EXPERIMENTAL DESIGN: The Pre-experimental design uses the simplest method for research design in statistics. This method involves single or multiple groups that are put under observation after some specific factors are identified as cause and effect. This method is primarily used for understanding if further investigations are needed for a targeted group. TRUE EXPERIMENTAL DESIGN: The true-experimental research design is the ideal form for experimental research design since it is based on statistical hypotheses for proving or disproving the hypothesis. This method is mainly used in physical science. Some of the vital factors that need to be satisfied in this method include random variables, easily managed variables by researchers, control groups, and experimental groups. QUASI- EXPERIMENTAL DESIGN: The Quasi-experimental design refers to the partial design and it is similar to true experimental design with few differences. The quasiexperimental design is commonly used in education research where administrators have to permit random selection of the students for the purpose of experimental samples. Some of this experimental design includes time series, counterbalanced design, and no equivalent control group design. STEPS IN RESEARCH DESIGN: STEP1: SELECTION AND DEFINITION OF A PROBLEM: The problem selected for study should be defined clearly in operational terms so that reseracher knows positively what facts he/she is looking for that is relevant to the study. STEP2: SOURCES OF DATA: Once the problem is selected, the next step is to state clearly the various sources of information such as library, personal documents, field work, etc. STEP3: NATURE OF STUDY: The research design should be expressed in relation to the nature of study to be undertaken. The choice of statistical, experimental or comparative type of study should be made at this stage so that the following steps in planning may have relevance to the proposed problem. STEP4: OBJECT OF STUDY: The next step is to define the objective of the study. Stating the objective gives clarity of the design and also helps in getting the sincere responses from the respondents. STEP5: SOCIO-CULTURAL CONTEXT STEP 6: TEMPORAL CONTEXT: The geographical limit of the design should also be referred to at this stage as research related to the hypothesis is applicable to particular social group only. STEP 7: DIMENSION: It is physically impossible to analyze the data collected from a large universe. Hence, the selection of an adequate and representative sample is by-word in any research. 10 STEP 8: BASIS OF SELECTION: The mechanics of drawing a random, stratified, and purposive etc. should be defined properly. STEP 9: TECHNIQUE OF DATA COLLECTION: Relevant to the study design a suitable technique has to be adopted for the collection of data. Once the collection of data is complete, analysis, coding and presentation of the report naturally follow. 11