o o o o Negotiating wages & benefits with employers. Defending employee rights and jobs. Improving working conditions Improving pay and other benefits o General Unions: represent workers across many different occupations o Industrial Unions: represent workers of the same industry. o Craft Unions: represent workers with the same skill across different Industries o Process of negotiating wages and other working conditions between trade unions and employers. o A trade union will be in a strong bargaining position to negotiate higher wages and better conditions if: 1. It represents most or all of the workers in a firm. 2. Union members provide goods/services that consumers need which have few alternatives o Industrial action, like strikes, are taken when collective bargaining fails to result in an agreement. o Taking industrial action can help a union force employers to agree to their demands o Could help to bring about minimum working standards. o Could help keep pay higher. o Could help maintain Employment/enhanced job security. o Could lead to improvement in health and safety o Might cause lack of flexibility in working practices. o Could lead to some firms going out of business. o Workers may be made redundant o Workers will need to pay union membership fees.