YOUR STEP-BY-STEP GUIDE TO
TROUBLESHOOT QUICKBOOKS ERROR H505
QUICKBOOKS IS A ROBUST ACCOUNTING APPLICATION THAT COMES WITH
VARIOUS BUILT-IN ADVANCED FEATURES. IT HELPS USERS TO WORK ON
THE SAME QUICKBOOKS COMPANY FILE FROM DIFFERENT WORKSTATIONS,
WHICH IS KNOWN AS MULTI-USER MODE. WHILE SWITCHING QUICKBOOKS
TO MULTI-USER MODE, USERS SOMETIMES ENCOUNTER QUICKBOOKS
ERROR H505. IT APPEARS WITH AN ERROR MESSAGE ON THE SCREEN THAT
SAYS, “THIS COMPANY FILE IS ON ANOTHER COMPUTER, AND QUICKBOOKS
NEEDS HELP CONNECTING.” READ THE ADVISORY BLOG UNTIL THE END TO
KNOW WHAT FACTORS PROMPT ERROR H505 IN QUICKBOOKS AND HOW
TO FIX IT.
If you are teffective assistance by calling us on our toll-free
number 1.855.738.2784.roubled because of QuickBooks error H505,
reach out to the QuickBooks support team for
CAUSES BEHIND THE OCCURRENCE OF QUICKBOOKS ERROR
CODE H505
Here are some main reasons behind the error:
• Presence of damaged and corrupted company files in the QuickBooks folder.
• Wrong hosting configuration on the server computer and workstation.
• QuickBooks files are missing from the directory or workstation.
• The firewall is restricting QuickBooks from accessing company files.
SOLUTIONS TO ERADICATE QUICKBOOKS MULTI-USER ERROR
H505
Solution 1. Change Hosting on the server computer and workstation
• Open QuickBooks on the workstation where you get the error H505.
• Select the File menu, then Utilities, and find the Stop Hosting Multi-User Access option. If you can’t find
this option on the workstation, go to another one. This one is not causing any issues.
• On the next workstation, open QuickBooks and select the File menu.
• Choose Utilities and select the Stop Hosting Multi-User Access option.
• Check all your workstations and turn off Host Multi-User Access.
• Now, go to your server computer, open QuickBooks, and choose the File menu.
• Click Utilities and then the Host Multi-User Access option
SOLUTION 2. RESET FIREWALL SETTINGS TO RESOLVE
THIS MULTI-USER ERROR
• Click the Windows Start icon, type ‘Windows Firewall’ in the search box, and open Firewall.
• Select Advanced Settings, right-click Inbound Rules (later Outbound Rules), and click New Rule.
• Select Port, then Next, and select TCP.
• Under the Specific local ports field, enter the specific ports for your QuickBooks year version and click
Next.
• Choose Allow the Connection, and then Next.
• Check to make sure all profiles are marked, then click Next, and create a new rule with the name
‘QBPorts (year).
• Lastly, click Finish and repeat the same steps to create outbound rules.
SOLUTION 3. CREATE A NEW FOLDER OR THE COMPANY FILES
• Move to the computer that is hosting the company file and open the QuickBooks folder.
• On your desktop, create a new folder and paste your company files into it.
• Right-click the folder you created and choose Properties.
• Select the Share tab and then Advanced Sharing.
• Select the Share This Folder checkbox and click Permissions.
• Mark the Full Control checkbox to everyone, click Apply, and then OK.
We are full of hope that the resolutions discussed in the blog will help you fix QuickBooks Error H505. If
the error continues and you are still facing any difficulty, connect with the QuickBooks support team for
assistance via 1.855.738.2784.