SECTION B (PAPER 1) Answer ONE question in this section NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. QUESTION 2: BUSINESS ENVIRONMENTS (MICRO) 2.1 Identify the elements of micro environment that applies to each of the following Statements: 2.1.1 Dream of the business and what it wants to achieve in the future 2.1.2 Describes the purpose and basic activities of the business 2.1.3 All the assets that a business uses to produce goods or services 2.1.4 The way a business goes about doing business 2.2 Explain the difference between management and leadership 2.3 Discuss the purpose of the organizational structure (8) (6) (6) [20] QUESTION 3: BUSINESS ENVIRONMENTS (SECTORS/MARKET) 3.1 Define the meaning of market environment 3.2 Explain the reasons why NGO and CBO`s form part of the market environment (2) (8) 3.3 Read the scenario below and answer the questions that follow MAKUNGO CONSTRUCTION LTD (MKG) Makungo construction specialise in building roads nationally. Their personal assistant and site manager always knock off early from work. Their preferred supplier always delivers materials late. The business has stopped its operations due to heavy rainfall and floods. 3.3.1 Name the sector in which MKG operate. 3.3.2 Classify MKG`s challenges according to the THREE business environments. Use the table below as a guide to present your answer. CHALLENGES BUSINESS ENVIRONMENT (1) (9) EXTENTOF CONTROL [20] QUESTION 4: MISCELLENOUS TOPICS BUSINESS SECTORS 4.1 4.1.1 Define a tertiary sector 4.1.2 Differentiate between formal and informal sector (2) (4) INTERRELATIONSHIP BETWEEN THE ENVIRONMENTS 4.2 Describe the interrelation between the micro and market environments 4.3 Explain the reason why competition poses a challenge to businesses (4) (3) BUSINESS FUNCTIONS 4.4 Read the scenario below and answer the questions that follow. MAANDA FRIED CHICKEN (MFC) MFC is a business situated in a busy town near Mokopane. They specialise in selling fried chicken. Their customers are not allowed to return wrong meal orders made by cashiers. 4.4.1 Identify the Act that Maanda Fried Chicken violated. Motivate your answer by quoting from the scenario above. (3) 4.4.2 Explain two purpose of the ACT identified in 4.3.1 above (4) [20] SECTION B PAPER 2 Answer ONE question in this section NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. QUESTION 2 2.1 BUSINESS VENTURES (ENTREPRENEURIAL QUALITIES) Read the scenario below and answer questions that follow: REFILOE’S CONSTRUCTION Refiloe is the founder of Refiloe Construction Company. The success of her company can be attributed to her determination to succeed despite all challenges. She adapted to the changing environment and had to believe in herself more than ever before. 2.1.1 Define the meaning of an entrepreneur: 2.1.2 Identify THREE examples of qualities of an entrepreneur from the scenario. Discuss the following entrepreneurial qualities: • Perseverance • Passion (2) 2.2 Give THREE types of cooperatives. (3) 2.3 Read the scenario below and answer questions that follow: 1.1 (3) (2) (2) Will the Cahora Bassa dam deal still be negotiated? In the 1960s, Portugal and South Africa built the Cahora Bassa Dam along the Zambezi River. South Africa provided the start -up capital, put together the consortium that would build the dam, and continues to purchase the bulk of electricity generated by this hydroelectric facility. Mail & Guardian Sarah Evans 17February 2015 00:00 2.3.1 Identify the form of ownership responsible for provision of electricity in ` South Africa. 2.3.2 Discuss THREE advantages of this form of ownership. QUESTION 3 3.1 3.2 (2) (6) [20] BUSINESS ROLES (SOCIO-ECONOMIC ISSUES) State socio-economic issues described below: 3.1.1 People showing their displeasure on lack of service. 3.1.2 The state of job-seeking people in the economically active population. Explain the purpose of inclusivity in the workplace. (2) (2) (5) 3.3 Read the scenario below and answer questions that follow: IMBHOKOQO Pty(Ltd) Imbhokoqo is a company which specializes in designer clothing and cosmetics, imported from all over the world. It is involved in training the youth in fashion design. It sponsors the local soup kitchen and provides sanitary towels to farm schools. 3.3.1 Define the meaning of ‘Social Responsibility’. (2) 3.3.2 Identify THREE examples of CSR projects from the scenario. (3) 3.3.3 Suggest other Initiatives that Imbhokoqo can take to address socio-economic issues. (6) [20] QUESTION 4 4.1 MISCELLANEOUS Classify following explanations according to appropriate company: REDRAW the table in your ANSWER BOOK, make a tick on the appropriate block. Form of ownership Stateowned company Private company Public company Personal Liability company a) Free transfer of shares b) South African Airways c) No prospectus d) Directors responsible for debts 4.2 4.3 4.4 Discuss THREE characteristics of a sole-trader. Discuss the impact of inequality and poverty on businesses. Suggest efforts the business can follow to create an inclusive workforce. (6) (4) (6) [20] TOTAL SECTION B: 40 SECTION C Answer ONE question in this section NOTE: Clearly indicate the QUESTION NUMBER of each question chosen. The answer to EACH question must start on a NEW page, e.g. QUESTION 5 on a new pageQUESTION 6 on a NEW page QUESTION 5: BUSINESS ENVIRONMENTS (P1) Jama and Mmapule are young entrepreneurs who started their retail company some years back. They are aware that their business operates in three environments. They are afraid of the challenges from the macro environment that will impact their business positively and negatively With reference to the statement above provide the following • Outline the purpose of National Credit Act • Discuss in detail the following components of macro environment o Economic environment o Technological environment o Legal and political environment • Describe the institutional environment with reference to FOUR roles ofgovernment in businesses. • Advise business on the inter-relationship within the macro environment. [40] QUESTION 6: BUSINESS OPERATIONS (QUALITY) (P1) Kenny fruits and vegetable stores buys directly from the Martjie farms Inc. Upon delivery they realized that some fruits and vegetables have perished. Kenny had toreturn some perished products immediately. The image of the business was negatively affected. Bearing the above scenario in mind, write a detailed essay on the following aspects: • • • • Tabulate the difference between quality control and quality assurance. Discuss the correlation between management and the success of the business. Outline quality indicators of the following business function. o Human resources function o Administration function o General management Advise Kenny fruits and vegetable store on the FOUR methods of carrying out public relations. [40] QUESTION 7 BUSINESS ENVIRONMENTS (SOCIO-ECONOMIC ISSUES & SOCIAL RESPONSIBILITY) Gambling; Inequality and Poverty; crime and strikes are but just some of the issues which impacts negatively on the business Based on the statement above discuss the following: • • • • Explain the meaning of socio-economic issues Discuss the impact of crime and strikes on the business Outline different types of gambling and explain their impact on the business. Recommend Corporate Social Responsibility (CSR) initiatives to address inequality and poverty. [40] QUESTION 8 BUSINESS VENTURES (FORMS OF OWNERSHIP) The business cannot be established without proper consideration of factors that assist the entrepreneur to decide on the suitable form of ownership. Bearing the above statement in mind, write detailed essay on the following aspects: • • • • Discuss continuity and liabilities as factors that must be considered when choosing the form of ownership. Distinguish between sole trader and private company. Justify the effectiveness of non-profit company as the best form of ownership Evaluate the impact of partnership as a form of ownership. [40] TOTAL SECTION C: 40 GRAND TOTAL: 80