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Canteen Service Time Survey

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Dear Respondents,
This Questionnaire is being conducted as part of our Mathematics School Based Assessment
(SBA). It is a survey to find out How long on average it takes to be served in the Canteen?
This Questionnaire consists of yes or no answers and short answers. There is no need to write
your name as your identity is confidential.
Please place a tick in the appropriate boxes where necessary and write your short answers on
the dotted lines.
Thank you for your response.
Yours sincerely,
…………………………………….
Researcher
Questionnaire
1. What is your Sex?
Male
Female
2. What is your Age?
11 years to 13 years
14 years to 16 years
17 years or older
3. What Grade are you in?
………………………………………………………………..
4. Do you purchase from the Canteen?
Yes
No
5. How often do purchase from the Canteen?
Once a week
Twice a week
Five days
6. During what period do you purchase from the Canteen?
Before the start of school
Break
Lunch
After School
7. State the average time that you usually take to purchase during these period
Before the start of school ……………………………………………………………………
Break ……………………………………………………………………………………………….
Lunch……………………………………………………………………………………………….
After School ………………………………………………………………………………………
8. Does the wait time to purchase from the Canteen affect you in any way?
Yes
No
If yes, please state how
………………………………………………………………………………………………………
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9. How would you consider the service offered in the Canteen?
Satisfied
Average
Unsatisfied
10. What do you think can be done to minimize the waiting time in the Canteen?
………………………………………………………………………………………………………
………..
………………………………………………………………………………………………………
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