Dear Respondents, This Questionnaire is being conducted as part of our Mathematics School Based Assessment (SBA). It is a survey to find out How long on average it takes to be served in the Canteen? This Questionnaire consists of yes or no answers and short answers. There is no need to write your name as your identity is confidential. Please place a tick in the appropriate boxes where necessary and write your short answers on the dotted lines. Thank you for your response. Yours sincerely, ……………………………………. Researcher Questionnaire 1. What is your Sex? Male Female 2. What is your Age? 11 years to 13 years 14 years to 16 years 17 years or older 3. What Grade are you in? ……………………………………………………………….. 4. Do you purchase from the Canteen? Yes No 5. How often do purchase from the Canteen? Once a week Twice a week Five days 6. During what period do you purchase from the Canteen? Before the start of school Break Lunch After School 7. State the average time that you usually take to purchase during these period Before the start of school …………………………………………………………………… Break ………………………………………………………………………………………………. Lunch………………………………………………………………………………………………. After School ……………………………………………………………………………………… 8. Does the wait time to purchase from the Canteen affect you in any way? Yes No If yes, please state how ……………………………………………………………………………………………………… …. ……………………………………………………………………………………………………… …. ……………………………………………………………………………………………………… …. ……………………………………………………………………………………………………… ….. 9. How would you consider the service offered in the Canteen? Satisfied Average Unsatisfied 10. What do you think can be done to minimize the waiting time in the Canteen? ……………………………………………………………………………………………………… ……….. ……………………………………………………………………………………………………… ………… ……………………………………………………………………………………………………… ………… ……………………………………………………………………………………………………… ………….