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Troubleshooting Errors When Accessing Recovered Company Files

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How To Eliminate An Error When Opening Company File After Recovery
For a QuickBooks user, getting a company file error in the software can completely ruin
the day. If you are also dealing with an error when opening your company file after
recovery, let us tell you its cause and the steps you must follow to fix it. After
recovering or restoring your company file, if you can’t access it, then it can happen due
to permission issues, damaged data, not opening the file correctly, and file location
issues. Let’s dive in.
Reasons Why You Can’t Access Your Company Files
Accessing the company file is crucial as it stores all the data required for managing
your accounting processing, but the reasons below can prevent the smooth access of
files.
Permission issues can block access to files and lead to errors such as QuickBooks
error code 80070057.
Damaged data or any issue with the file itself can also prevent you from opening
them.
Solutions To Resolve Errors When Accessing Company Files After
Recovery
After explaining the reasons, we can move to the troubleshooting steps. Follow the
steps below. These steps include running the QB File Doctor tool and opening
QuickBooks with admin access.
Solution 1: Launch QuickBooks with Admin Rights
Ensure QuickBooks has the accurate permissions to operate swiftly.
Close QuickBooks Desktop.
Right-click on the QuickBooks icon.
Choose “Run as administrator.”
If your company file doesn’t open automatically, locate and select the file, then click
“Open.“
Solution 2: Use the File Doctor Tool
QuickBooks File Doctor assists in fixing corrupted company files and addressing network
problems in QuickBooks. It automatically detects problems and works to fix them, allowing
you to access your files without errors. You can find this tool in the QuickBooks Tool Hub.
Step 1: Install the QuickBooks Tools Hub
Close QuickBooks.
Download the latest version (1.6.0.5) of the QuickBooks Tools Hub and save it to
an easy-to-find location like your desktop or Downloads folder.
Open the downloaded file (QuickBooksToolHub.exe).
Follow the instructions.
Install the Tool Hub.
Agree to the terms.
After installation, double-click the Tool Hub icon. If the icon is not visible on the
desktop, open it another way. Search for “QuickBooks Tool Hub” in Windows if
you can’t find it.
Step 2: Run the File Doctor Tool
Open the Tool Hub.
Go to “Company File Issues.”
Click “Run QuickBooks File Doctor.”
Wait a few minutes for it to open.
It may not open automatically.
Search for it manually.
Select your company file.
If it’s not found, click “Browse” to find it.
Choose “Check your file and Network.”
Click “Continue,” enter your admin password, and then click “Next.”
Check your workstations for errors.
The File Doctor Tool will fix the company file error.
Conclusion
This comprehensive guide will help you fix the error when opening your company file after
recovery.
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