AVAYA 60370T CERTIFICATION STUDY GUIDE NWExam www.nwexam.com PDF Avaya Administering AXP Public Cloud - Preview Dialing Specialized 60370T Certification Study Guide Avaya 60370T Certification Exam Details Avaya 60370T certifications are globally accepted and add significant value to any IT professional. The certification gives you a profound understanding of all the workings of the network models and the devices that are utilized with it. NWExam.com is proud to provide you with the best Avaya Exam Guides. The Avaya 60370T Exam is challenging, and thorough preparation is essential for success. This cert guide is designed to help you prepare for the Administering AXP Public Cloud - Preview Dialing Specialized certification exam. It contains a detailed list of the topics covered on the Professional exam. These guidelines for the Administering AXP Public Cloud - Preview Dialing Specialized will help guide you through the study process for your certification. 60370T Administering AXP Public Cloud - Preview Dialing Specialized Sample Questions 1 www.nwexam.com PDF To obtain Avaya Administering AXP Public Cloud - Preview Dialing Specialized certification, you are required to pass Administering AXP Public Cloud - Preview Dialing Specialized 60370T exam. This exam is created keeping in mind the input of professionals in the industry and reveals how Avaya products are used in organizations across the world. 60370T Avaya Administering AXP Public Cloud - Preview Dialing Specialized Exam Summary Exam Name Exam Number Exam Price Duration Number of Questions Passing Score Exam Registration Sample Questions Practice Exam Avaya Administering AXP Public Cloud - Preview Dialing Specialized 60370T Administering AXP Public Cloud - Preview Dialing Specialized $125 USD 60 minutes 42 70% Avaya Learning Center OR Pearson VUE Avaya 60370T Sample Questions AXP Public Cloud - Preview Dialing Administrator (ASAC-0040) Practice Test Topics covered in the Avaya Administering AXP Public Cloud - Preview Dialing Specialized 60370T Exam Section Proactive Outreach Fundamentals Proactive Outreach Operation Tasks Objectives - Overview of Proactive Outreach Concepts - Accessing Proactive Outreach User Interface - Managing Administration Portal related configurations - Creating Contact Lists and DNC Lists - Managing File Splitters - Managing Agents and Supervisors - Administering Campaigns - Managing Contact Lists and DNC Lists - Managing Agent Scripts - Administering Purge and Holidays - Managing Phone Formats 60370T Administering AXP Public Cloud - Preview Dialing Specialized Sample Questions 2 www.nwexam.com Section Proactive Outreach’s Advanced Configuration PDF Objectives - Managing Rules Editor - Administering Callbacks - Managing Filters - Customizing Campaign Strategies What type of questions are on the Avaya 60370T exams? ● ● ● ● ● Single answer multiple choice Multiple answer multiple choice Drag and Drop (DND) Router Simulation Testlet Administering AXP Public Cloud - Preview Dialing Specialized 60370T Practice Exam Questions. Grab an understanding from these Avaya 60370T sample questions and answers and improve your 60370T exam preparation towards attaining a Avaya Administering AXP Public Cloud - Preview Dialing Specialized Certification. Answering these sample questions will make you familiar with the types of questions you can expect on the actual exam. Doing practice with Administering AXP Public Cloud - Preview Dialing Specialized Administering AXP Public Cloud - Preview Dialing Specialized questions and answers before the exam as much as possible is the key to passing the Avaya 60370T certification exam. 60370T Avaya Administering AXP Public Cloud - Preview Dialing Specialized Sample Questions: 01. What are the key elements to focus on when administering holiday schedules in campaign management? (Select two) a) Assessing the impact on campaign coverage b) Aligning with peak industry periods c) Maintaining minimal operational staffing d) Coordinating with marketing events Answer: a, d 60370T Administering AXP Public Cloud - Preview Dialing Specialized Sample Questions 3 www.nwexam.com PDF 02. How frequently should contact lists and DNC lists be updated to maintain campaign effectiveness? a) Weekly b) Monthly c) Quarterly d) Annually Answer: b 03. Which functionality within Proactive Outreach allows for the customization of how campaigns handle different customer responses? a) Rules Editor b) Contact List management c) File Splitter d) Campaign Wizard Answer: a 04. What enables proactive outreach campaigns to automatically adjust their strategies based on customer interaction? a) Customer surveys b) Agent feedback c) Pre-defined rules d) Real-time analytics Answer: d 05. How does customizing campaign strategies impact campaign outcomes? a) Increases customer engagement b) Reduces the complexity of campaigns c) Limits the scalability of campaigns d) Decreases the need for agent intervention Answer: a 06. Which aspect of Proactive Outreach involves configuring how contact information is presented to agents during calls? a) Contact List creation b) Agent Script management c)Campaign scheduling d) DNC List integration Answer: b 07. In Proactive Outreach, which tool is used to manage and analyze the effectiveness of contact lists? 60370T Administering AXP Public Cloud - Preview Dialing Specialized Sample Questions 4 www.nwexam.com PDF a) List Efficiency Tool b) Data Management Tool c) Contact Analyzer d) Campaign Monitor Answer: c 08. Which features should be considered when customizing campaign strategies to enhance customer interaction? (Select three) a) Behavioral triggers based on customer actions b) Time-of-day adjustments for campaign messages c) Automated response handling for FAQs d) Personalized content delivery based on past purchases Answer: a, b, d 09. How does integrating custom campaign strategies with existing CRM systems benefit outreach efforts? a) Enables automated data entry b) Enhances the targeting accuracy c) Reduces the need for manual interventions d) Increases the speed of campaign execution Answer: b 10. In advanced configuration, what is the role of managing filters related to customer demographics? a) To simplify reporting on customer interactions b) To collect demographic data for regulatory purposes c) To tailor interactions to meet specific demographic needs d) To ensure all customers receive the same experience Answer: c Not every IT certification is intended for professionals, but Avaya certification is a great deal. After achieving this Avaya 60370T, you can grab an opportunity to be an IT professional with unique capability and can help the industry or get a good job. Many individuals do the Avaya certifications just for the interest, and that payback as a profession because of the worth of this course. 60370T Administering AXP Public Cloud - Preview Dialing Specialized Sample Questions 5
