PMP Flashcards Exam Tricks and General Concepts 1. Q: What is a common trick involving answer choices on the PMP exam? A: "Bait and switch" – the correct answer is often hidden behind distractors that seem relevant but don’t answer the question’s core intent. 2. Q: Which question section should you pay extra attention to understand what the examiners are truly asking? A: The "call of the question," usually the last sentence, which tells what is specifically required. 3. Q: Which two methodologies are represented in a hybrid approach? A: Predictive (Waterfall) and Agile. 4. Q: In Agile, what is a "burn-down chart"? A: A chart showing work remaining versus time in a sprint. 5. Q: Define “progressive elaboration.” A: Developing details incrementally as more information becomes available. People Domain 6. Q: What is a RACI matrix used for in project management? A: To define roles and responsibilities for tasks – Responsible, Accountable, Consulted, Informed. 7. Q: Name two key techniques for building a high-performing team. A: Team chartering and conflict resolution. 8. Q: What is Tuckman's Ladder? A: The five stages of team development: Forming, Storming, Norming, Performing, and Adjourning. 9. Q: In stakeholder management, who is the "sponsor"? A: The person or group who provides resources and support for the project and is accountable for its success. 10. Q: Define “stakeholder engagement.” A: Actively managing and involving stakeholders in the project’s decision-making and progress. 11. Q: What is a project charter? A: A document that formally authorizes a project, defining high-level objectives, stakeholders, and the project manager's authority. 12. Q: What is active listening? A: A communication technique involving listening attentively and confirming understanding of the speaker’s message. 13. Q: Which two conflict resolution techniques are win-win? A: Collaboration and problem-solving. 14. Q: Describe the 5 Whys method. A: Asking "why" repeatedly until the root cause of an issue is identified. 15. Q: What is a stakeholder register? A: A document listing each stakeholder’s interests, influence, and expectations. Process Domain 16. Q: Name the five project management process groups. A: Initiating, Planning, Executing, Monitoring & Controlling, and Closing. 17. Q: What is the critical path method (CPM)? A: A schedule analysis technique identifying the longest path through a project, determining minimum duration. 18. Q: What is the difference between project and product scope? A: Project scope is the work required to complete a project; product scope includes the features and functions of the product. 19. Q: Define “scope creep.” A: Uncontrolled expansion of project scope without adjustments to time, cost, and resources. 20. Q: What does WBS stand for? A: Work Breakdown Structure – a hierarchical decomposition of total project work. 21. Q: Name three risk response strategies for threats. A: Avoid, mitigate, and transfer. 22. Q: Define "cost baseline." A: The approved version of the project budget, excluding management reserves, used for performance measurement. 23. Q: What is earned value (EV)? A: The value of work performed expressed in terms of the approved budget. 24. Q: What is a Gantt chart? A: A bar chart that represents a project schedule with activities and their durations. 25. Q: Explain “bottom-up estimating.” A: Estimating project duration or cost by aggregating estimates of individual components. Business Environment 26. Q: What is the benefits management plan? A: A document that defines how project benefits will be created, maximized, and sustained. 27. Q: What are enterprise environmental factors (EEFs)? A: External conditions that impact project success, like organizational culture, industry standards, and political climate. 28. Q: Define “organizational process assets” (OPAs). A: Policies, procedures, and historical information that support project management. 29. Q: What is a change control board (CCB)? A: A group that reviews, evaluates, and approves or rejects project changes. 30. Q: What is a risk register? A: A document containing identified risks, their assessment, and response plans. ITTOs and Key Terms 31. Q: What are the primary inputs to the Develop Project Charter process? A: Project statement of work, business case, agreements, and enterprise environmental factors. 32. Q: Name two outputs of the Direct and Manage Project Work process. A: Deliverables and work performance data. 33. Q: What is the main output of the Control Quality process? A: Verified deliverables. 34. Q: Which tool is commonly used in stakeholder analysis? A: Power/interest grid. 35. Q: Define “parametric estimating.” A: Using statistical relationships between historical data and other variables to estimate costs or duration. Agile and Hybrid Methodologies 36. Q: What is a product backlog? A: A prioritized list of work for the team derived from project and product requirements in Agile. 37. Q: What is a sprint retrospective? A: A review meeting at the end of each sprint to discuss what went well and identify improvements. 38. Q: Describe the role of a Scrum Master. A: Facilitates team collaboration, removes impediments, and ensures Agile practices are followed. 39. Q: What is the Agile Manifesto? A: A set of values and principles that guide Agile project management approaches. 40. Q: Define "minimum viable product" (MVP). A: The smallest version of a product with just enough features to satisfy early customers. Key Formulas 41. Q: How is Schedule Performance Index (SPI) calculated? A: SPI = EV / PV (Earned Value / Planned Value). 42. Q: What does a Cost Performance Index (CPI) greater than 1 indicate? A: The project is under budget. 43. Q: Define EAC in Earned Value Management. A: Estimate at Completion – the expected total cost of completing all work. 44. Q: How do you calculate Estimate to Complete (ETC)? A: ETC = EAC - AC (Estimate at Completion - Actual Cost). 45. Q: What is the formula for Variance at Completion (VAC)? A: VAC = BAC - EAC (Budget at Completion - Estimate at Completion). Additional Key Concepts and Terms 46. Q: What does Kaizen mean in project management? A: Continuous improvement. 47. Q: Define “Pareto Chart.” A: A bar chart showing causes of problems ordered by frequency, following the 80/20 rule. 48. Q: What is “Crashing”? A: Adding resources to activities to reduce project duration, typically increasing cost. 49. Q: What is “Fast Tracking”? A: Overlapping project phases or activities to save time but may increase risk. 50. Q: What is a PERT chart used for? A: To visualize the sequence of activities and estimate time for each in a project. More Advanced and Domain-Specific Terms 51. Q: Define "lead time" in scheduling. A: Time that an activity can start before its predecessor is finished. 52. Q: What is a fishbone diagram used for? A: To identify root causes of a problem in quality management. 53. Q: Define "velocity" in Agile. A: The amount of work a team can complete in a sprint. 54. Q: What is stakeholder analysis? A: Process of identifying stakeholders and analyzing their needs and expectations. 55. Q: What does “timeboxing” mean in Agile? A: Setting a fixed limit of time for an activity or task. Situational Practice Questions 56. Q: You’re identifying risks. Which risk response strategy would you use to reduce a risk's impact? A: Mitigate. 57. Q: A stakeholder demands a new feature. What document should the project manager consult? A: Change log or change request form. 58. Q: You need quick feedback on a project component. Which Agile ceremony is most suitable? A: Sprint review. 59. Q: If a sponsor requests more frequent updates, which plan should be modified? A: Communications management plan. 60. Q: Your project is running behind. Should you fast-track or crash to catch up? A: It depends on the cost and risk trade-offs; crashing may increase costs, while fast-tracking could increase risk. Glossary Drill (More Key Terms) 61. Q: What is "resource leveling"? A: Adjusting the start and finish dates based on resource availability. 62. Q: Define "scope baseline." A: The approved version of a scope statement, WBS, and WBS dictionary. 63. Q: What is a “use case”? A: A detailed scenario that describes interactions between a user and the system. 64. Q: Define “acceptance criteria.” A: Conditions that must be met for deliverables to be approved. 65. Q: What is a “sprint backlog”? A: The set of product backlog items selected for the sprint, plus a plan for delivering them.