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Austrian-Airlines-Amman-Office-in-Jordan.pdf

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Austrian Airlines Amman
Office in Jordan
Welcome to our presentation on the Austrian Airlines Amman Office in
Jordan. We'll take you through our presence, services, and commitment to
excellence in this important market.
by Olivia Smith
About Austrian Airlines
Austrian Airlines is the national flag carrier of Austria, headquartered in
Vienna. Founded in 1957, the airline operates a fleet of over 80 aircraft to
over 130 destinations worldwide. Renowned for its high-quality services,
Austrian Airlines is a member of the Lufthansa Group and Star Alliance.
Our Presence in Jordan
Austrian Airlines opened its Amman office in 1992, establishing a
strong foothold in the Jordanian market.
We operate multiple weekly flights from Amman to our Vienna hub,
providing Jordanian travelers seamless connections to destinations
across Europe and beyond.
Our dedicated Amman team works closely with local partners to deliver
exceptional service and cater to the unique needs of Jordanian
customers.
Services Offered
1 2Passenger Flights to
Vienna and Beyond
Cargo Services
Our cargo services help
3
Comprehensive Travel
Planning
We offer passenger flights to our
businesses efficiently import or
We provide full-service travel
Vienna hub, providing seamless
export goods.
planning support, including visa
connections to destinations
assistance, hotel bookings, and
across Europe and North America.
ground transportation
arrangements.
Customer Satisfaction Initiatives
24/7 Customer
Supp or t
Dedicated 24/7 customer
Customized Travel
Packages
Customized travel packages
Continuous
Improvement
Loyalty Program
Loyalty program offering
Regular surveys to gather
rewards and exclusive
benefits for frequent flyers.
support hotline for
to cater to the unique needs
feedback and continuously
immediate assistance.
of Jordanian passengers.
improve our services.
Partnerships and Collaborations
Travel
Collaborations
E-commerce Partnerships
Community Engagement
Partnering with Jordan's largest e-
Sponsoring local cultural and
Collaborating with leading Jordanian
commerce platforms to offer
sporting events to strengthen our
travel agencies to provide seamless
exclusive flight deals and packages.
brand presence and community
booking experiences.
Agency
engagement.
Commitment to
Sustainability
Fuel-Efficient Aircraft
Implementing fuel-efficient aircraft and operational measures to reduce
our carbon footprint.
Environmental Initiatives
Supporting local environmental initiatives in Jordan through financial
contributions and employee volunteering.
Sustainable Fuels
Exploring the use of sustainable aviation fuels to further minimize our
environmental impact.
Future Expansion Plans
New Route Opportunities
Exploring new route opportunities to connect
1
Amman with more destinations in Central and
Eastern Europe.
2
Enhanced Technology
Investing in state-of-the-art technologies to
enhance our passengers' travel experience at the
Cargo Service Expansion
Expanding our cargo services to accommodate
3
Amman office.
4
Strengthened Local Partnerships
growing demand for efficient freight transportation.
Strengthening our local partnerships to offer more
tailored travel packages and exclusive promotions
for Jordanian customers.
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