Austrian Airlines Amman Office in Jordan Welcome to our presentation on the Austrian Airlines Amman Office in Jordan. We'll take you through our presence, services, and commitment to excellence in this important market. by Olivia Smith About Austrian Airlines Austrian Airlines is the national flag carrier of Austria, headquartered in Vienna. Founded in 1957, the airline operates a fleet of over 80 aircraft to over 130 destinations worldwide. Renowned for its high-quality services, Austrian Airlines is a member of the Lufthansa Group and Star Alliance. Our Presence in Jordan Austrian Airlines opened its Amman office in 1992, establishing a strong foothold in the Jordanian market. We operate multiple weekly flights from Amman to our Vienna hub, providing Jordanian travelers seamless connections to destinations across Europe and beyond. Our dedicated Amman team works closely with local partners to deliver exceptional service and cater to the unique needs of Jordanian customers. Services Offered 1 2Passenger Flights to Vienna and Beyond Cargo Services Our cargo services help 3 Comprehensive Travel Planning We offer passenger flights to our businesses efficiently import or We provide full-service travel Vienna hub, providing seamless export goods. planning support, including visa connections to destinations assistance, hotel bookings, and across Europe and North America. ground transportation arrangements. Customer Satisfaction Initiatives 24/7 Customer Supp or t Dedicated 24/7 customer Customized Travel Packages Customized travel packages Continuous Improvement Loyalty Program Loyalty program offering Regular surveys to gather rewards and exclusive benefits for frequent flyers. support hotline for to cater to the unique needs feedback and continuously immediate assistance. of Jordanian passengers. improve our services. Partnerships and Collaborations Travel Collaborations E-commerce Partnerships Community Engagement Partnering with Jordan's largest e- Sponsoring local cultural and Collaborating with leading Jordanian commerce platforms to offer sporting events to strengthen our travel agencies to provide seamless exclusive flight deals and packages. brand presence and community booking experiences. Agency engagement. Commitment to Sustainability Fuel-Efficient Aircraft Implementing fuel-efficient aircraft and operational measures to reduce our carbon footprint. Environmental Initiatives Supporting local environmental initiatives in Jordan through financial contributions and employee volunteering. Sustainable Fuels Exploring the use of sustainable aviation fuels to further minimize our environmental impact. Future Expansion Plans New Route Opportunities Exploring new route opportunities to connect 1 Amman with more destinations in Central and Eastern Europe. 2 Enhanced Technology Investing in state-of-the-art technologies to enhance our passengers' travel experience at the Cargo Service Expansion Expanding our cargo services to accommodate 3 Amman office. 4 Strengthened Local Partnerships growing demand for efficient freight transportation. Strengthening our local partnerships to offer more tailored travel packages and exclusive promotions for Jordanian customers.