Learn Detailed Methods to Quickly Tackle
QuickBooks Web Connector Error QBWC1013
The web connector utility is used to sync the QB Desktop app and the webbased app for data exchange. But sometimes, issues can arise while
accessing the web connector, which can lead to QuickBooks web
connector error QBWC1013 on the screen. This error code can arise when
the utility is outdated, or the log file is missing, among other possible
reasons. If you are getting a QuickBooks web connector error, you can
perform the resolution steps given below to terminate the issue.
If the detailed solutions provided below seem too challenging or
complex to comprehend, you can call our team of QB technicians at 1855-856-0042 to get immediate help with the web connector issues in
the app.
List of Main Reasons and Scenarios Leading to the QuickBooks
Desktop Web Connector Error
If your QuickBooks web connector has stopped working, the following common causes and
primary factors might be responsible –
 You are not running the web connector with proper admin rights, and the current user account is
unable to create directories.
 The log file used by the web connector tool might not be working correctly, and the log file might
be damaged, corrupted, improper, or missing.
 The QuickBooks web connector utility might be old or outdated, which can cause compatibility
issues while syncing the data files.
 Your QBWC tool might not be correctly installed, and essential installation files might be
damaged, broken, corrupted, or accidentally deleted from the system.
 Issues while connecting to the web connector tool can also arise when the QuickBooks Desktop
app is old, outdated, or discontinued.
Resolving Methods to Terminate Error Connecting to
QuickBooks Web Connector
QuickBooks web connector error message QBWC1013 can be successfully
rectified by using the effective methods given below –
Step 1 - Uninstall and Update the Web Connector from the
Run Window
You can eliminate QB error code QBWC1013 by reinstalling and updating the web
connector utility from the run tab.
 Open the Run window to run the appwiz.cpl command and open the Uninstall a
Program window to right-click the Web Connector utility.
 Select Uninstall and navigate to the C Drive to delete
the QBWebConnector folder, followed by downloading the latest updates and
double-clicking the EXE setup file to run the update process.
Step 2 - Edit the Log File Permissions from the Properties
Section
Issues while syncing the QB data can be fixed by editing the log file access permissions
from the properties tab.
 First, navigate to the C Drive from the Directory and locate the log file with
 the QWC extension to right-click the file.
 Select Properties and hit the Edit button to select the User or Group Name
that requires the permissions, followed by hitting Allow to provide full access.
 Lastly, hit Apply and OK to save the permission settings and check the status of the
 web connector error by rerunning QB Desktop and the web connector tool.
Conclusion
QuickBooks web connector error QBWC1013 can be successfully addressed by using
the effective methods mentioned in this blog. In case these solutions seem unsuccessful
in fixing the web connector issues, you can call our team of QB experts at 1-855-8560042 to get direct help with the error.