QuickBooks Crashes on Start-Ups? Let’s Fix
It!
QuickBooks is a widely used accounting software that facilitates financial
management for businesses of all sizes. However, users often encounter frustrating
issues, such as QuickBooks crashes on start-ups, mainly when opening their
company files. Several factors can contribute to this issue, such as a damaged or
missing QBWUSER.INI file, corruption within the hard drive, faulty program files,
incomplete installation, or problems with the Windows operating system itself. In this
blog post, we will explain the common causes of QuickBooks crashing issues and
solutions to fix them.
If you are unable to open QuickBooks due to some error or technical
glitches, feel free to dial 1.855.738.2784 and reach out to QuickBooks
experts for assistance.
Possible Reasons for QuickBooks Crashing
Issue
QuickBooks may be unable to open or might crash when opening due to these
reasons:
•
Due to a damaged or missing QBWUSER.INI file, QuickBooks may struggle to
start and cause errors.
•
Incomplete installation can cause the program to malfunction from the beginning,
leading to unresponsiveness when opening company files or QuickBooks not
opening at all.
Solutions to Fix QuickBooks Crashing Issue
To resolve the QuickBooks crash issue, you can rename the QBWUSER.INI file and
use the QuickBooks Tools Hub. Here are the steps.
Solution 1: Renaming the QBWUSER.INI File
•
Navigate to the directory:
•
Path: Users[Your User Name]\AppData\Local\Intuit\QuickBooks[Year].
•
If the folder is not visible, enable hidden files and folders in your settings.
•
Right-click on the QBWUSER.ini file.
•
Choose the Rename option.
•
Add “.old” to the file name.
•
Change it to "QBWUSER.ini.old."
•
Rename the EntitlementDataStore.ecml file in the same way.
•
After renaming, check if QuickBooks opens.
•
Try to access a sample company file.
•
If the sample file opens successfully but your company file doesn’t, the issue may
be related to a corrupted folder or company file.
•
If the sample file does not open, it likely indicates a damaged QuickBooks
installation.
Solution 2: Utilize the QB Tool Hub
Step 1: Download the Tools Hub
•
Close QuickBooks.
•
Download the Tool Hub.
•
Save the file.
•
Open the QuickBooksToolHub.exe file.
•
Follow the on-screen steps.
•
Install the tool.
•
Agree to the terms and conditions.
•
When done, double-click on its icon.
•
Open the Tool Hub.
Step 2: Utilize Quick Fix my program
•
Open the QuickBooks Tool Hub.
•
Click on Program Problems.
•
Select Quick Fix My Program.
•
Now, open QuickBooks Desktop.
•
Try to access your data file.
Step 3: Use QB Install Diagnostic Tool
•
Open the QB Tool Hub.
•
Select Installation Issues.
•
Select QuickBooks Install Diagnostic Tool.
•
The tool will start running.
•
Wait for it. It will take 20 minutes.
•
When done, restart your computer.
•
Open QuickBooks Desktop.
•
Access your data file.
•
Update QuickBooks.
Conclusion
After following the troubleshooting steps given in this guide, you can effectively fix the
issue of QuickBooks crashing on start-up and manage your accounting processes
effectively.