Why My QuickBooks Crashes on Startup?
QuickBooks may crash or not open when you try to access it.
Sometimes, it gets open, but you can’t access your company files. This
is a common issue and generally appears when you upgrade your
system or install a new QuickBooks verison. A damaged or missing
QBWUSER.INI file, corruption on your hard drive, damaged program
files or installation, or damaged Windows operating system can trigger
the issue of QuickBooks crashes on start-up.
Possible Reasons QuickBooks Crashing on StartUp
Understand the reasons why QuickBooks crashes when starting.
 If the QBWUSER.INI file gets damaged or goes missing, QuickBooks
may not start properly.
 Sometimes, there could be issues like bad sectors on your hard drive.
This corruption can affect how programs like QuickBooks access their
files, leading to crashes.
 An incomplete installation or a failed update can cause the program to
malfunction right from the start and may lead to the QuickBooks not
responding when opening company file.
 If your Windows operating system has problems, it can prevent
QuickBooks from launching smoothly.
Solutions To Resolve QuickBooks Crashing Issue
Follow the below solution and resolve the QuickBooks crashing issue
instantly.
Solution 1: Access the QB Tool Hub and Utilize
Different Tools
Step 1: Download the Tools Hub
 Close QuickBooks.
 Download the Tool Hub.
 Save the file.
 Open the QuickBooksToolHub.exe file.
 Follow the on-screen steps.
 Install the tool.
 Agree to the terms and conditions.
 When done, double-click on its icon.
 Open the Tool Hub.
Step 2: Utilize Quick Fix my program
 Open the QuickBooks Tool Hub.
 Click on Program Problems.
 Select Quick Fix My Program.
 Now, open QuickBooks Desktop.
 Try to access your data file.
Step 3: Get the QB Install Diagnostic Tool
 Open the QB Tool Hub.
 Select Installation Issues.
 Select QuickBooks Install Diagnostic Tool.
 The tool will start running.
 Wait for it. It will take 20 minutes.
 When done, restart your computer.
 Open QuickBooks Desktop.
 Access your data file.
 Update QuickBooks.
Solution 2: Update Windows
 Press the Windows logo key.
 Open the Windows Start menu.
 Type “Settings” in the search field.
 Choose Settings from the search results.
 Click on Windows Update.
 Now, click the Check for updates.
 If updates are available, Download and Install it.
 Once done, restart your computer.
Solution 3: Identify Whether the Issue is with Your Company
File or QuickBooks Program
 Open the Windows Start menu.
 Type “File Explorer” into the search bar.
 Open File Explorer.
 Search for and locate the QuickBooks.exe file. You may find it in your QuickBooks
folder.
 Hold down the CTRL button on your keyboard and double-click QuickBooks.exe.
Keep holding CTRL until QuickBooks opens.
 Open your company file within QuickBooks. If you’re unable to open the file:
Try opening QuickBooks without opening your file.
Select Open a sample file from within QuickBooks.
 If QuickBooks or the sample file doesn’t open, the issue is likely with the QuickBooks
program, not your company file.
Conclusion
With the help of this guide, you can effectively resolve the QuickBooks crashes on startup issues.