Why has My QuickBooks company file
disappeared?
Sometimes, when you try to open your company file in QuickBooks to
manage your accounting tasks, you experience that the QuickBooks company
file disappears or cannot be found. Also, you may receive this error message:
"Warning: The company file you selected could not be found."
Usually, problems locating company files or a company file not found issue
occurs when files are deleted, moved, or renamed. Data damage, issues with
file location, or wrong file extensions can also lead to the QuickBooks
company file disappeared issue. Let’s understand this issue in detail to resolve
it successfully.
Reasons Why Company File Disappeared
Many reasons can be responsible for the QB files' disappearance issues. These
reasons are as follows:
 Can't find your company file in QuickBooks Desktop if you move it somewhere or
rename it.
 When you don't have a stable and strong internet, this problem tends to appear.
 Sometimes, you may delete the file from your computer by mistake; later, you
won’t find it.
Fixing Company File Disappeared Issue
If you are accessing the file over the network, you can fix this issue by accurately
following the solutions given below.
Accessing the File Over the Network
Solution 1: Check if You Are Connected to the Network by Pinging the
Server
 Find your server computer's name.
 Press the Windows key + R.
 Type CMD and click OK.Type ipconfig /all and press Enter.
 Look for the "Host Name" (this is your server's name).
 Type ping [your server’s name] and press Enter.
 There will be a reply for each packet.
 If you get a reply, your computer is connected to the network.
 If you see packet loss or slow replies, get help from an IT professional.
 If you're still having issues after this, try Solution 2.
Solution 2: Search for All Company Files
 Go to your server computer.
 Perform a wild card search.
 Type one of the following, making sure to include the Asterisk (*) before the
file extension:
 .qbw (Working Files)*
 .qbb (Back Up Files)*
 .qba (Accountants Copy Files)*
 .qbx (Accountants Transfer Files)*
 .qby (Accountants Change Files)
 Note the file's location if you find it.
 If the file is not found, contact an IT professional for help.
 Proceed to Solution 3 if you found the file.
Solution 3: Open Your File in QuickBooks
For a Company File (.qbw) or Accountant’s Copy (.qba):
Go to the File menu.
 Select Open or Restore Company.
 Choose Open a Company File.
 Click Next.
 Select your file.
 Click Open.
For a Backup File (.qbb):
 Go to the File menu.
 Select Open or Restore Company.
 Choose Restore a Backup File.
 Click Next.
 Select Local Backup, pick your file, and click Next.
 Choose where to save the restored file.
 Click Save.
For an Accountant’s Copy Transfer File (.qbx):
 Go to the File menu
 Select Open or Restore Company.
 Choose Convert an Accountant’s Copy Transfer File.
 Click Next.
 If prompted, click Next again.
 Select your transfer file.
 Click Open.
 Choose where to save the file.
 Click Save.
Conclusion
We hope you find this blog helpful in fixing the issue of the QuickBooks
company file disappeared.