Resolving Issues With QuickBooks Payroll
Subscription
Many people using QuickBooks Payroll face problems with their subscriptions.
Sometimes, the software asks them to “Reactivate Subscription,” even when they have
paid, and everything is up to date. This often happens after renewing their subscription
or updating the software, which can cause confusion and stop payroll from working
correctly. Some common reasons for these issues can be using an old software version,
having incorrect account details, or conflicts with other programs or security settings. If
you encounter these problems, don’t worry. In this guide, we will discuss how to resolve
QuickBooks payroll subscription issues.
Reasons Your QB Enterprise Payroll Subscription May
Not Work
Many factors can trigger errors and disrupt your payroll and lead to problems
with your payroll subscription.
 After upgrading your QuickBooks software, the payroll subscription may not
validate correctly and show an error.
 If your internet connection settings aren’t properly configured, it can affect
payroll processing.
 You may be working with an old QuickBooks version.
 You might not properly register the QuickBooks; therefore, it’s showing errors.
Solutions To Fix Payroll Subscription Issues
There are many solutions available that can help you rectify this problem. Here is
a complete guide.
Solution 1: Check and Register QuickBooks
If QuickBooks isn’t registered, you might face problems with QuickBooks
payroll not working or be unable to download important payroll updates.
Step 1: Verify If QuickBooks is Activated and Properly
Registered
 Press F2 on your keyboard.
 Access Product Information.
 Check for the word “Activated” next to your license number.
 If it’s not activated, go ahead and register your QuickBooks Desktop.
Step 2: Register your QuickBooks Desktop:
 Launch QuickBooks Desktop.
 Click on the Help menu.
 Open the dropdown menu.
 Select “Activate QuickBooks Desktop.“
 Follow the on-screen prompts.
 Verify your information.
 Once verification is complete, your QuickBooks will be registered.
 Next, update it to the latest version.
 Rerun the payroll update.
Solution 2: Update QuickBooks
Check for the Latest Version
 Open QuickBooks Desktop.
 Press F2 (or Ctrl+1) on your keyboard.
 Access the Product Information window.
 Review the details for your QuickBooks version and release information.
Install the Update
To manually install the update:
 Select Update Available.
 Click on Install Now.
 Continue with the process.
 Follow the on-screen instructions.
 Allow the installation to complete fully without interruption.
 Wait until the installation process is completely finished.
 Once it’s done, reopen QuickBooks.
 Now, check if the error still occurs.
Solution 3: Check and Update the Payroll Service Key
 Close all company files.
 Restart your computer.
 Open QuickBooks.
 Now, go to Employees.
 Select My Payroll Service.
 Click on Manage Service Key.
 Make sure that your Service Name and Status are correct and that the Status is marked
as Active.
 Click Edit.
 Review the service key number.
 Click Next.
 Uncheck the Open Payroll Setup box.
 Lastly, click Finish.
 By doing this, you will download the full payroll update.
Conclusion
After following this comprehensive guide, you can surely fix the QuickBooks payroll
subscription issues, and if you are still stuck on the same issue, reach out to the QB
support team at 1-855-856-0042.